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Anmeldelser av Hilton Queenstown Resort & Spa

5 out of 5
Hilton Queenstown Resort & Spa
Kawarau Village, 79 Peninsula Road, Kawarau Falls

Anmeldelser

8,6

Utmerket

Rangering på 10 − Utmerket. 555 av totalt 1005 anmeldelser." "
Rangering på 8 − Bra. 238 av totalt 1005 anmeldelser." "
Rangering på 6 − Grei. 113 av totalt 1005 anmeldelser." "
Rangering på 4 − Dårlig. 74 av totalt 1005 anmeldelser." "
Rangering på 2 − Forferdelig. 25 av totalt 1005 anmeldelser." "

8,8/10

Renhold

8,8/10

Personale og service

8,6/10

Fasiliteter

8,6/10

Overnattingsstedets bygg og tilstand

8,4/10

Miljøvennlige løsninger

Anmeldelser

4/10 – Dårlig

glenn

Reiste med partner
Likte: Renhold og fasiliteter
Likte ikke: Personale og service
We paid for the best room in the King Lake Wakatipu Suite. On arrival, many expected things such as in room dining did not work as they were transfering to a new system. The AC did not function correctly and we had to ask for a heater. A simple request for 10 tea bags was not delivered and instead sent to the wrong room. The room was not cleaned for 3 days and I eventually asked for the room to be cleaned. The stay was well below other hilton venues
Bodde her 15 netter i mai 2024

10/10 – Utmerket

Sarah Ann

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Vienna

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great service great facilities
Bodde her 5 netter i mai 2024

10/10 – Utmerket

Kennedy og Auckland

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great place to stay
Bodde her 3 netter i mai 2024

4/10 – Dårlig

Olivia Emma Ashley

Reiste med partner
I liked the view of the lake.
Bodde her 7 netter i mai 2024

10/10 – Utmerket

Neil

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Dibya

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024

2/10 – Forferdelig

Tiara

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024

8/10 – Bra

Howard

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Great position and facilities. Generous sized room with a good view. Breakfast buffet was great. We had difficulty in adjusting the temperature of the air conditioning our room.
Bodde her 2 netter i april 2024

10/10 – Utmerket

Sheri

Reiste med partner
Likte: Renhold og personale og service
The breakfast buffet was fantastic as well as the valet parking. Enjoyed our stay here very much and will most likely be back here when visiting again. In saying that, I booked our room through Expedia for a “cheaper price” (discount) and didn’t get this discount when checking in. Still ended up paying full price which sucked so if booking through third party websites, make sure to ring and confirm the booking, at the price you got it for on Expedia or whatever third party you use for discount :)
Bodde her 3 netter i april 2024

10/10 – Utmerket

Mardi

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Fiona

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We have a very spacious room. The lake view from our balcony is spectacular! We love our room at the Lake Residence. However, the bus and water taxi only come hourly which is not ideal for us. All in all, we enjoyed our stay at the Hilton Resort and Spa in Queenstown.
Bodde her 5 netter i mars 2024

10/10 – Utmerket

Chasity

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful, serene location with a delightful staff. We had everything we needed and relaxing in the steam room, sauna and/or hot tub each night after hiking and working our bodies was an amazing bonus!
Bodde her 6 netter i mars 2024

10/10 – Utmerket

Tony

Reiste med partner
Likte: Renhold og overnattingsstedets bygg og tilstand
Access is confusing and not well sign posted
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Yvonne

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Rhonda

Bodde her 1 natt i mars 2024

10/10 – Utmerket

Skylar

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great place to stay.
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Tiffany og Mission Viejo

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 5 netter i mars 2024

8/10 – Bra

Weijun

Likte: Renhold og overnattingsstedets bygg og tilstand
Car parking issue
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Gupta

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i desember 2023

8/10 – Bra

Geraldine

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The stay at the hotel was excellent. What we didn’t like was that there was no shuttle from the hotel to Queenstown. Yes the water taxi was fun but both it and the car taxis were relatively expensive and at peak times not always available.
Bodde her 2 netter i februar 2024

10/10 – Utmerket

Patrick

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Joshua

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
This was our favorite hotel while in New Zealand for two weeks and we stayed at many! Super comfortable, great food at the restaurant, love the location and had great experience for the price. Would stay here again!
Bodde her 1 natt i februar 2024

6/10 – Grei

AKEMI

Reiste med partner
アクセスが非常に悪い QTへも空港へもタウンバスが使えない、 QT行きシャトルバス有りとなっていたが無い 更新されていない 水上タクシーの本数が無い、タイムテーブルや詳細の説明もない 旅をする上でアクセスの詳細は計画に必要！ 個人旅行には詳細必要！
Bodde her 2 netter i februar 2024

10/10 – Utmerket

Scott

Reiste med en gruppe
View over the lake
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Marc

Likte: Fasiliteter
Rooms very comfortable and very clean. Loved the hand wash and shower gels. Lovely large bath tub. Ferry into town very convenient and bike hire right at your door.
Bodde her 4 netter i februar 2024

8/10 – Bra

Terence

Bodde her 1 natt i januar 2024

10/10 – Utmerket

Aliya

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Lovely place . Loved it . The only issue is parking there. Paid parking only available. Other than that was excellent!!!!
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Choi Ying Jenny

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful location and close to shops and restaurants.
Bodde her 3 netter i januar 2024

10/10 – Utmerket

Chiajen og Renton

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The facility is good except a little far away from the waterfront: they do provide transportation at a fee
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Harry

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Carmel

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It’s pure luxury. Fabulous self-contained apartment which was generous enough for the 4 of us to be comfortable. Great views over the lake, and convenient to the onsite restaurants. Lovely facilities and everything feels elegant - just as you would expect for the brand. Located only minutes to the airport and checkout at 11am meant that we also had time to indulge in a spa treatment before we left!
Bodde her 1 natt i januar 2024

4/10 – Dårlig

Jye

Likte ikke: Renhold og personale og service
Bodde her 1 natt i januar 2024

6/10 – Grei

Ana

Reiste med en gruppe
Likte: Personale og service
Bad: Shower grout was a brown colour with a buildup of some substance needed a scrub and bleach. It feels old and dark. You don’t get free wifi unless you are a Hilton Honors member. Far from anything (ie not walking distance). Lack of options for room service food (used to have great quality options). Good: Beautiful view, room service efficiency was awesome. Wine was delicious. The people who work there were amazing and friendly. I would spend the same amount of money for my room somewhere nicer next time and within walking distance to the town. Quality has declined since I was here a few years ago.
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Evan

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was a wonderful place to call home for our vacation
Bodde her 11 netter i januar 2024

10/10 – Utmerket

Michael

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Picturesque by the lake
Lovely hotel with fantastic amenities. Picturesque location by the lake, however quite a distance from the city (water taxi available $$). Staff were wonderful and friendly and the pool/spa area is top quality.
Bodde her 1 natt i januar 2024

10/10 – Utmerket

M G

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Weekend stay
Great hotel in a great location. Staff super friendly & attentive. The water taxi service into town is a real draw card.
Bodde her 1 natt i januar 2024

8/10 – Bra

Mike

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Car parking was in an unsealed gravel area. Parking App was not user friendly
Bodde her 2 netter i januar 2024

4/10 – Dårlig

Hamish

Reiste med familie
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Until recently I was a Diamond Rewards member, so I’ve stayed in a lot of Hiltons in a lot of cities in a lot of countries. This should be a jewel in the crown for the location alone, it’s been a bucket list item for a while. This is a five star international flagship property in one of the premier destinations on the planet and they literally have nothing available to eat after 10pm, even in room dining, not even a toasted sandwich. I ordered just before 10pm, my order was placed and was processed but 90 minutes later still didn’t arrive. I was informed by a poor receptionist that my order was cancelled and I’m still in shock at what I was told next…. “All you can do is order McDonalds via Uber Eats”… staggering!!!
Bodde her 4 netter i januar 2024

6/10 – Grei

Susanne

Reiste med familie
The property is a little dated but the spa was quite nice.
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Chloe

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
All of the staff members were extremely lovely and at the end of the day the outdoor area of the grill and Pinot pit were lovely to sit at to enjoy a drink. The beds were very comfortable and rooms nice and spacious. The buffet breakfast was enjoyable and a nice easy option during the stay however dinner options were a bit limited with only the grill and pub next door available. Overall we really enjoyed our stay.
Bodde her 5 netter i januar 2024

4/10 – Dårlig

Kylie Sara

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The shuttle service to the city is no longer, the parking and expectation to park on the main road is unsafe. Had to request coffee and face clothes and conditioner and gel every day. Very different to pre covid. Will take my business to another hotel. It's a Shame I have been a loyal customer to the Hilton everytime I come to Queenstown.
Bodde her 8 netter i januar 2024

8/10 – Bra

Meredith

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Loved the on the lake water location; Food in restaurants was just "okay"; cleaning person didn't replace coffee and creamers used, we had to call front desk to ask for more.
Bodde her 2 netter i januar 2024

10/10 – Utmerket

Raj

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 4 netter i desember 2023

10/10 – Utmerket

naoto

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023

10/10 – Utmerket

John

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 7 netter i desember 2023

6/10 – Grei

Susan

Reiste med partner
Likte: Overnattingsstedets bygg og tilstand
The property is large, busy and not well designed. The main concern was the cleanliness of the bedroom surfaces, doors, tables etc and our balcony and outdoor furniture was dirty. The breakfast buffet and ambiance was absolutely dreadful. The hot breakfast options were cold, the toaster did not toast the bread, the staff cleared and relaid the tables as if they were in a roadside diner. Not a Hilton Hotel charging $700/ night. We did mention this to the lovely lady on the front reception on checking out and she were most professional and grateful for our feedback. She is a credit to the property. We suggested that management take their breakfast with the guests to see the numerous issues. Large busy 5-star hotels in BKK, HKG and SIN still manage to serve a 5 star breakfast. Hilton Queenstown has a lot to improve on.
Bodde her 3 netter i januar 2024

10/10 – Utmerket

Ke

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023

4/10 – Dårlig

Susan

Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i desember 2023

10/10 – Utmerket

Santosh

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Liked the location which was away from the city and next to the lake. The room, being west-facing, would get quite warm during the night. A/C didn't seem to be effective in cooling.
Bodde her 3 netter i desember 2023