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Anmeldelser av Protea Hotel by Marriott Zambezi River Lodge

3 out of 5
Protea Hotel by Marriott Zambezi River Lodge
Ngoma Road, Katima Mulilo, Zambezi Region

Anmeldelser

7,6

Bra

Rangering på 10 − Utmerket. 6 av totalt 23 anmeldelser." "
Rangering på 8 − Bra. 10 av totalt 23 anmeldelser." "
Rangering på 6 − Grei. 4 av totalt 23 anmeldelser." "
Rangering på 4 − Dårlig. 2 av totalt 23 anmeldelser." "
Rangering på 2 − Forferdelig. 1 av totalt 23 anmeldelser." "

8,0/10

Renhold

7,6/10

Personale og service

7,4/10

Fasiliteter

7,6/10

Overnattingsstedets bygg og tilstand

8,0/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Stephen

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Convenient and quiet stay on the way from Etosha to Kasane
Bodde her 1 natt i september 2023

8/10 – Bra

Iris

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Comfortable 2-night stay
Overall, I enjoyed my 2-night stay at this Marriott hotel. The best part is the view from the restaurant overlooking the Zambezi River, which is also the best place to catch the beautiful sunsets. I had dinner at the restaurant, which serves pretty good food. The buffet breakfast that was included in my room rate was also excellent. The restaurant staff is very friendly & accommodating. They even packed a breakfast box for me when I had to leave early in the morning for my transfer to Victoria Falls. As for my room, it was spacious and clean, and the bed was really comfortable. There was a hot water kettle, coffee, & tea in the room, as well as a small refrigerator with a couple of bottles of water. The only downside is that the wifi didn’t work outside the reception & restaurant area. Since my room was close to the reception area, I was able to connect to wifi but it was too weak, so I still had to go to reception or the dining area if I really needed to get online. Other than that, this hotel was everything I needed for my short but comfortable stay in Katima Mulilo.
Watching sunset from the hotel's restaurant overlooking the Zambezi River
View of Zambezi River from the hotel grounds
Watching sunset from the hotel's restaurant overlooking the Zambezi River
Bodde her 2 netter i juni 2023

8/10 – Bra

Richard

Reiste med en gruppe
Likte: Personale og service
Food at restaurant was very good. Room was fine. There was no electricity for an entire day, which was not the hotel's fault. However, since the hotel knew that the electricity would be turned off by the town, it would have been nice to warn the guests so they could take a shower prior to the water being unavailable and charge devices prior to the power being shut off.
Bodde her 3 netter i juni 2023

6/10 – Grei

Verifisert reisende

Forretningsreisende
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
In general, the stay was good. The views of the river are lovely and you can sometimes see hippos in the water. The food is good and the rooms are nice. However, due to a thunderstorm we were without power or running water from 12 hours one evening and I thought the response to this was pretty poor. No one from the hotel reached out to try and accommodate the power cut (and no candles/torched provided in the rooms) or even to explain what was happening (there was also. no back up generator). Also received no apology/compensation for having to spend the last evening/morning in the dark with no AC and no showers. .
Bodde her 4 netter i november 2019

4/10 – Dårlig

Verifisert reisende

Reiste med en gruppe
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
The place had a rundown feel to it. The connecting sidewalks in poor repair. The food was mediochre. Bathrooms and rooms could stand an upgrade. Lobby was nice.
Bodde her 1 natt i november 2019

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i november 2019

8/10 – Bra

Tangeni

Likte: Renhold, personale og service og romkomfort
The staff were very helpful and friendly. Really made the stay worthwhile. Room was clean but needs to be revamped, outdated.
Bodde her 2 netter i januar 2019

4/10 – Dårlig

Verifisert reisende

Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Protea Hotel Katima: A complete "bleh" experience
-Lack of staff; one person running the front desk with queue's of guests, phone ringing and other interruptions -Lack of knowledge about Marriott Rewards Elite program. Followup by hotel management post-stay was extremely slow and demonstrated lack of knowledge, commitment and making things right -Door handle to room 1 falling apart; required security to assist entering/exiting -Absolute lack of energy or excitement across the property; from the dim lit restaurant; closed gift shop, frequently unattended bar, No Wi-Fi in the rooms at this property (to the degree it's false advertising that they say it's even offered) -No drive, no passion, no interest. The room itself was perfectly adequate; clean - thin sheets, working flat screen TV with minimal channels. Bathroom could use some deep cleaning but the basics were attended to. I've stayed here three times for business now. Truly need to find an alternative. It never improves at Protea Hotel by Marriott, Zambezi Lodge.
Bodde her 2 netter i juli 2018

8/10 – Bra

Verifisert reisende

Likte: Overnattingsstedets bygg og tilstand og romkomfort
Deck memorável ao pôr do sol
Hotel espaçoso, um pouco datado mas com potencial para uma atualização da decoração e dos serviços a oferecer. Pessoal um pouco ausente. Deck muito agradável que apanha tanto a luz do nascer do sol (ao pequeno almoço) como a do pôr do sol, para uma bebida ao fim da tarde. Pequeno almoço a melhorar em qualidade. Quartos espaçosos e confortáveis, mas água com pouca pressão na casa de banho.
Bodde her 1 natt i september 2018

8/10 – Bra

Reghard

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i august 2017

8/10 – Bra

wim og den haag

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
supergoed hotel aan de Zambezi
Prima hotel om een dagje te verblijven om daarna verder te rijden richting Botswana of vv Hotel ziet er goed uit Vriendelijk personeel erg behulpzaam mooi uitzicht vanuit appartementen over de Zambezi rivier en evt met nijlpaarden en krokodillen Kamer is luxe en comfortabel, prima bedden Eten is goed, ontbijtbuffet zeer uitgebreid en uitstekend

6/10 – Grei

Verifisert reisende

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Great location, stay away from work
Hotel is of a great location, however the facility is not as advertised. No wifi in room although hotel information states the wifi in room, it is only available at the reception/dining area. However the area was locked out after 10pm. It is not very wise for business stay.

10/10 – Utmerket

Mr og Mr Maunga _Hwange

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Maungas at Protea
We had a very pleasant stay, felt at home. Pleasant and friendly staff. Management out of this world, very caring.

8/10 – Bra

Idris Yusuf

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

8/10 – Bra

helen

Likte: Renhold, personale og service og romkomfort
good stop
Clean and quiet hotel, friendly staff, good place near border

10/10 – Utmerket

ANNA TERESA og TORINO - ITALY

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Ottimo hotel sul Zambezi Rover
Ottima posizione sullo Zambezi River sul quale si affacciano sia il bar sia il ristorante. Camere molto ampie e luminose con vista sul fiume. Ottima e varia la colazione cosi pure la cena. Personale molto gentile e disponibile. Buona posizione per raggiungere il confine col Botswana per visite al Riverfront del Chobe National Park e a Victoria Falls in Zimbabwe. Relax in piscina . . . una vera oasi.

10/10 – Utmerket

Antonio Mario og Palermo, Buenos Aires, Argentina

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Relax a la vera del rio Zambesi
Exelente, en un ambito de mucho relax y confort. El servicio del restaurant muy bueno como asi tambien la comida.

10/10 – Utmerket

Juan og Córdoba

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Todo muy bien. Todas las habitaciones dan al río.
Muy bueno. Las habitaciones dan todas al río con un paisaje muy lindo. Son cómodas y tienen todo lo necesario. La única crítica es que en el cuarto había mosquitos.

8/10 – Bra

GUIA4X4 og BUENOS AIRES - ARGENTINA

Buena ubicacion
Necesitaria un restiling de habitaciones y baños

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

6/10 – Grei

Schaeffer og Botswana

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Superb location
Was just an overnight stop so we didn't linger. Hotel did NOT recognize any pre-payment via Hotels.com and made us pay again. Still awaiting Hotels.com response to my earlier notification of this problem. I need an $87 refund for the amount I had to pay directly to the hotel.

6/10 – Grei

fred taylor

Likte ikke: Personale og service

2/10 – Forferdelig

Albert og Windhoek

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Personale og service
Nice location, lousy service
The hotel is beautifully located. But we found the administrative staff incapable and breakfast unacceptable. - If you bring your own breakfast and are willing to pay twice, you will be ok (it took over an hour of arguing to get our hotels.com voucher accepted as payment).