Hoteller nær Kataragama Devale

«They had no record of our reaction (that we had paid confirmation through hotels.com. They charged us cash to get a room. (Options in the area and time we arrived extremely limited). Had to try and negotiate an 11 check out at 9 suggested he wanted us out by 10 (place had no other guests). Very noisey all night»

«Das Hotel sollte Expedia aus dem Programm nehmen. Das Zimmer war schmutzig, verstaubt. Das Bad riecht übel. Kein warmes Wasser. Das fenster im Bad liess sich nicht schließen, dadurch besteht die Gefahr dass Mosquitos ungehindert eindringen und das in den Tropen. Im Flur liegen tote Insekten, Kakerlaken. Insgesamt ist das gesamte hotel schmutzig und heruntergekommen auch wenn sich das Personal bemüht. »

«I have to say, my stay here was a big letdown, especially with all the 5-star reviews out there. When we got to our room, it was a mess. There was chewed gum everywhere, and it looked like no one had bothered to clean it at all. The bathroom was even worse, smelling like sewage, and the towels were dirty and had gum in them too. There was a cockroach and some other leech-like critters in there as well. Lovely… We kept asking for someone to clean up, give us new towels, and change the bed ...

«Host was waiting for us event we arrived at a late night. The beds are comfy and the room is clean. The location is great. Will stay here again if I came to Ella next time.»

«Sehr nett, aber sehr simpel»

«Property had an “Exceptional” rating and itProperty looked run down, verging on dangerous. It was in a completely out of the way area; far from any businesses/shops/restaurants. »

«Don’t bother with this hotel. I had a paid booking but they refused to put me up, claiming that they didn’t have a booking for me from Expedia. Refused to budge and threatened me with police action, so I had to stay somewhere else. »

«This hotel was not in Expedia as per this property manager when we tried to checkin. I have not got refund yet. Please don’t book here and this hotel says that they don’t have any booking through Expedia. Expedia still researching for resolution. »

«Det var som att bo i en plåtlåda bredvid en motorväg. Det fanns inga skydd mot myggor och det var hål mellan väggar och tak. Duschen fungerade väldigt dåligt. Bilderna ljuger en del om stället. Fina vyer men poolen smutsig. »

«Wow! Where to start with Nine Skies - we had the most exceptional stay during our honeymoon. The property is so gorgeous and all the grounds are so well maintained. The food is exceptional and the staff are so lovely. We wish we could have stayed for longer! Everyone made us feel at home and we wouldn’t hesitate to recommend to our friends and family! »

«Booked at short notice and paid for 3 rooms. When we turned up, no rooms available and FOH just laughed when we were turned away. »