Hoteller nær Kartville

«I would like a refund. I ended up paying for a room we didn't use, because the cancellation period was no longer applicable once (24 hours before arrival), and the pictures provided of the property did NOT represent what we saw and experienced. There were a number of safety concerns that made this hotel unworkable for us. The side door (where we were told to park as it was closest to our room) had an electronic key lock for security, but it was propped open and didn't close properly when I ...

«Rm 328 was lovely. However, there was no ac that worked. In addition, there was a dorm fridge just put on the floor that had a pubic hair in it. The ice machine across the hall didn’t work either. Otherwise, it was lovely.»

«Highly recommend!»

«na»

«Under remodeling, only expensive Bistro with limited hours so no complimentary coffee.»

«I was charged for an extra night. One of my rooms wasn’t reserved although my Expedia reservation was for 2 rooms. Not good service. Will not stay there again.»

«Very disappointing experience at Embassy Suites East Peoria Riverfront Hotel. I chose this hotel because of the high ratings, but the room cleanliness was unacceptable. Before I could even put my belongings away, I noticed thick dust all over the outside and inside of the closet door, the bathroom counter, and even the tissue box. I attached photos and videos because the dust buildup was very obvious. I am sensitive to dust and spent the night sneezing and feeling uncomfortable instead of ...

«Room was clean, breakfast was good, and staff was friendly. Bed was comfortable and quiet»

«Bedside table had something sticky spilled on it»

«Waited»

«Property is one of the older hotels but maintained .Rooms were clean and all is what was expected for this price . Breakfast ended at 9 so we missed that ,it would have been nice to have it open a little longer .»

«Room was clean, but the rest of the property and amenities were not taken care of well.»

«clean smell in lobby»

«I specifically booked a hotel with pool and hot tub as I need this amenity as I continue recovering from knee injury. I arrived to find the pool drained and facilities closed. The front desk basically shrugged. They did let me switch to a room across the hall when the first was in a dark corner. They also didn’t discuss parking fee and charged me for 3 days when I was only there for two. I’m not usually one to complain but this was disappointing experience.»

«The only thing is, they charged me a $250.00 deposit . Said I would get it back in 5 to 10 business days. Never have received it. I have before pictures and after»

«Check in was easy»

«The parking lot has huge potholes that are difficult to avoid. The staff was very friendly and accommodating The property is old. The carpets and furniture need to be replaced It’s as clean as it can be considering how worn out everything is. The breakfast was good. The bed was comfortable»

«Nice, big, clean room. Friendly staff. Easy parking. Free breakfast. Within walking distance to the Chiefs game. Everything could ask for.»