Hoteller i Kaplan

«Housekeeping was awful. Had to clean my own room after asking for it to be vacuumed and the linens changed. Other than that it's a good place.»

«Very good. Only the bed a little sinked.»

«The price was very good and the bed linen was clean and comfortable. Unfortunately, the room and facilities were quite worn and several things were broken (sink, fridge, bathtub running, cracked toilet, damaged floor). It worked for one night, but overall not a place we would choose again.»

«The room is clean. AC works great. The room dose not smells like smoke. It smells clean. Full size Ref. Stove top and microwave.»

«Loved the place and staff . Highly recommend staying here.»

«The room was OK and clean, and the bed was comfortable. Breakfast was not good at all. Bad selection, and hardly anything healthy exept for bananas. Staff was nice. Location is in the middle of nowhere, but there is an OK steak house in walking distance.»

«Room was clean. Staff was nice. The only issue was that I could not get curtains to work. I tried calling the desk for an hour and a half and no one ever answered.»

«The only positive thing about our stay at this hotel was that the A/C blew cold. The staff were rude and not helpful at all. The room was filthy, and when we asked simply for the floor to be mopped we were met with attitude. The breakfast was very limited and not child friendly. All the sheets and towels were stained terribly.»

«Always a good stay»

«This was such a great property! The staff was AMAZING! Always do friendly and went above and beyond to accommodate our large group!»

«Everything great very clean and nice zt»

«The air condition was set on low and could not change it higher. We put our baseball fans on so it was good. The room and pool were clean so we did not complain. The breakfast could have had fruit, eggs and waffle machine like most free breakfast has. and no elevators> That did not bother us. However, some need elevators and carts to stay longer. We only stayed one day night.»

«Clean, well maintained»

«Smoke free room smelled like smoke, the comforter was stained, and the pillows were hard»

«The staff was very nice and helpful, clean room, ok breakfast and great parking.»

«Hair in the shower, room smelt like mold»

«I love staying at Drury. They have a wonderful happy hour with great happy hour food as well. Rooms are clean and staff are friendly and helpful.»

«Terrible Customer Service – Will Not Return ​I accidentally left my USB charger in the room and called to check if housekeeping had recovered it. The representative, Mike, was incredibly nonchalant and dismissive. Rather than checking on my missing item, he bizarrely started questioning me about an ice bucket. The lack of professionalism and care was shocking. I am furious with how I was treated and will absolutely never stay here again."»