Utsikt fra overnattingsstedet

Anmeldelser av Unico Hotel Riviera Maya - Adults Only - All Inclusive

5 out of 5
Unico Hotel Riviera Maya - Adults Only - All Inclusive
Manzana 22 Carretera Chetumal-Pto Juare, Km 260, Kantenah, QROO

Anmeldelser

9,0

Fantastisk

Rangering på 10 − Utmerket. 451 av totalt 659 anmeldelser." "
Rangering på 8 − Bra. 118 av totalt 659 anmeldelser." "
Rangering på 6 − Grei. 55 av totalt 659 anmeldelser." "
Rangering på 4 − Dårlig. 17 av totalt 659 anmeldelser." "
Rangering på 2 − Forferdelig. 18 av totalt 659 anmeldelser." "

9,6/10

Renhold

9,2/10

Personale og service

9,2/10

Fasiliteter

9,4/10

Overnattingsstedets bygg og tilstand

9,0/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Verifisert reisende

Bodde her 4 netter i desember 2018
Svar fra Maureen Rodríguez den 6. jan. 2019
Thank you for your review!

10/10 – Utmerket

DAndre

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Amazing Amazing Amazing
Bodde her 2 netter i mai 2024
Svar fra UNICO 20°N 87°W Hotel Riviera Maya den 29. mai 2024
Dear Andre, Thank you for sharing with us the feedback of your stay. We are happy to know that you loved the relaxing atmosphere and also our food offer. Thank you for your visit! Looking forward to welcoming you again in the future. Best regards.

8/10 – Bra

J Bryan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice
Bodde her 6 netter i mai 2024
Svar fra UNICO 20°N 87°W Hotel Riviera Maya den 29. mai 2024
Dear Bryan,Thank you for sharing with us the feedback of your stay. We are happy to know that you loved the relaxing atmosphere and also our food offer. Thank you for your visit! Looking forward to welcoming you again in the future. Best regards.

6/10 – Grei

Eric Ryan

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Was not really impressed overall. Food was average at best which was disappointing based on the reviews. The service was good, but not great. I honestly can't come up with a single reason why we would want to come back.
Bodde her 5 netter i mai 2024
Svar fra UNICO 20°N 87°W Hotel Riviera Maya den 21. mai 2024
Dear Eric, Thank you for sharing with us the feedback of your stay. We will use your valuable comments to improve our services and deliver better experiences to our guests. Hope we can see you back very soon in the future. Best regards.

6/10 – Grei

Lily

Reiste med familie
Likte: Renhold og personale og service
N/A
Bodde her 4 netter i mai 2024
Svar fra UNICO 20°N 87°W Hotel Riviera Maya den 21. mai 2024
Dear Lily, Thank you for sharing your feedback with us. We regret that your experience was not great, however, we hope we can have the chance to welcome you again in the near future so we can improve your recent experience. Thank you for your visit. Best regards.

10/10 – Utmerket

Gabriel

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Second time at this resort. Food and service were excellent, but they did not provide the same level of service we had received the first time. Non vacation club members (like us) were left feeling like the value of our dollar was less. The sales pitch upon arrival watered down our arrival experience.
Bodde her 4 netter i april 2024
Svar fra UNICO 20°N 87°W Hotel Riviera Maya den 3. mai 2024
Dear Gabriel. Thank you so much for taking the time to share with us your comments and feedback of your stay. We are pleased to hear you had a great stay and enjoyed our food and service. We also appreciate your valuable comments as all guests, no matter how they reserve with us are very important, therefore your feedback will help us to improve our service and deliver better experiences to our guests every time they decide to visit us. Thank you for your stay, hope we can see you back very soon and improve your experience. Warm regards.

10/10 – Utmerket

CARLOS R og CONROE

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mars 2024
Svar fra UNICO 20°N 87°W Hotel Riviera Maya den 15. mai 2024
Dear Carlos. Thank you for sharing with us the feedback of your stay. We are happy to know that you loved the relaxing atmosphere and also our food offer. Thank you for your visit! Looking forward to welcoming you again in the future. Best regards.

10/10 – Utmerket

Sharon

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I will be coming back! Loved it! Staff is amazing! The rooms are great! 10/10 recommend!
Bodde her 4 netter i april 2024
Svar fra UNICO 20°N 87°W Hotel Riviera Maya den 6. apr. 2024
Dear Sharon. Thank you so much for taking the time to post your feedback about your recent experience at our hotel. We are glad to know you had a great time and enjoyed so many things from your stay. We will make sure all our team receives your comments. Thank you for your stay, we look forward to welcoming you again. Best regards.

10/10 – Utmerket

Stalin

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff was excellent! Accommodates to all your needs & more. Food was great for an all inclusive resort. Definitely will visit again.
Bodde her 3 netter i mars 2024
Svar fra UNICO 20°N 87°W Hotel Riviera Maya den 2. apr. 2024
Dear Stalin. Thank you so much for taking the time to post your feedback about your recent experience at our hotel. We are glad to know you had a great time and enjoyed so many things from your stay. We will make sure all our team receives your comments. Thank you for your stay, we look forward to welcoming you again. Best regards.

6/10 – Grei

Mike

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Staff was not helpful and there was never enough of them. Bar drinks were trash and the food is average
Bodde her 3 netter i februar 2024
Svar fra UNICO 20°N 87°W Hotel Riviera Maya den 26. mars 2024
Dear Mike. Thank you for sharing with us the feedback of your stay. We regret to hear that your experience did not meet your expectations however, your comments will be used to improve our service and make any necessary adjustment to deliver better experiences. Thank you so much for your visit, hope we can have the chance to welcome you again in the future and improve your experience. Best regards.

10/10 – Utmerket

Pelly

Bodde her 3 netter i mars 2024
Svar fra UNICO 20°N 87°W Hotel Riviera Maya den 8. apr. 2024
Dear Pelly. Thank you for sharing with us the feedback of your stay. We are happy to know that you enjoyed your overall experience at our hotel. Thank you for your visit! Looking forward to welcoming you again in the future. Best regards.

6/10 – Grei

Ryan

Bodde her 4 netter i februar 2024
Svar fra UNICO 20°N 87°W Hotel Riviera Maya den 6. apr. 2024
Dear Ryan. Thank you for sharing with us the feedback of your stay. We are glad to know that your experience has been overall good. We also appreciate your feedback and will try to make any necessary adjustments to better serve our future guests. Thank you so much for your visit, hope we can have the chance to welcome you again in the future and improve your experience. Best regards.

6/10 – Grei

Xirgu

Likte: Personale og service
Likte ikke: Renhold
Bodde her 3 netter i mars 2024
Svar fra UNICO 20°N 87°W Hotel Riviera Maya den 8. mars 2024
Estimado Xirgu. Gracias por compartir con nosotros los comentarios de su estancia. Lamentamos saber que su experiencia no cumplió con sus expectativas; sin embargo, sus comentarios se utilizarán para mejorar nuestro servicio y realizar los ajustes necesarios para brindar mejores experiencias. Muchas gracias por su visita, esperamos tener la oportunidad de darle la bienvenida nuevamente en el futuro y mejorar su experiencia.

8/10 – Bra

Marcela

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
El hotel está muy bonito, la limpieza de la habitación está muy bien, pero si tardan mucho en recoger las bandejas del servicio a la hab. El hotel está más enfocado al turismo americano y si se siente la preferencia a ese sector, los nacionales no tenemos el mismo trato. No tiene mucha variedad de Mixiologia, esperaba más por ser un cinco diamantes. En los restaurantes la comída esta buena pero si tardan un poco con el servicio.
Bodde her 4 netter i mars 2024
Svar fra UNICO 20°N 87°W Hotel Riviera Maya den 7. mars 2024
Estimada Srta. Marcela, Muchas gracias por tomar unos minutos para compartir con nosotros sus comentarios referente a su estancia en nuestro hotel. Nos alegra escuchar que en general tuvieron una agradable visita y que disfrutaron de la habitación y las instalaciones de nuestro hotel. Por otro lado, lamentamos que no hayan quedado completamente satisfechos con el tiempo en el servicio, bebidas y en especial con el servicio ofrecido por nuestros anfitriones y que percibieran cierta preferencia hacía otros huéspedes, sin embargo quisiera informarte que ya se ha escalado esta situación con los equipos involucrados para reforzar nuestros estándares de servicio ya que para nuestro hotel el turismo nacional es una pieza clave para el éxito. Muchas gracias por tu visita, esperamos poder verte muy pronto nuevamente y mejorar tu experiencia. Cordialmente,

10/10 – Utmerket

Juan Manuel

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
La cena en los restaurantes es de muy buena calidad.
Bodde her 2 netter i mars 2024
Svar fra UNICO 20°N 87°W Hotel Riviera Maya den 6. mars 2024
Estimado Juan Manuel. Muchas gracias por tomar el tiempo de compartir con nosotros tus comentarios referente a tu visita a nuestro hotel. Nos alegra saber que la pasaste de maravilla y que disfrutaste de nuestras amenidades y muchas cosas durante tu estancia. Nos aseguraremos que nuestro equipo reciba tus amables comentarios. Gracias por tu estancia, esperamos poder verte muy pronto de nuevo. Saludos.

10/10 – Utmerket

Iralesha

Bodde her 6 netter i desember 2023
Svar fra UNICO 20°N 87°W Hotel Riviera Maya den 26. feb. 2024
Dear Iralesha. Thank you for sharing with us the feedback of your stay. We are happy to know that you enjoyed all your experience and had a great time while with us. Thank you for your visit! Looking forward to welcoming you again in the future. Best regards.

4/10 – Dårlig

Michael

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Das Hotel hat eine gute Lage an einem wunderschönen Strand. Das Essen ist ausgezeichnet. Aber: Es herrscht ein Mangel an Mitarbeiter, Bestellungen beim Zimmerservice dauern Stunden wenn überhaupt etwa gebracht wird. Täglicher Kampf um Handtücher und es ist fast unmöglich am Strand Getränke und Essen zu bestellen. Die Pools sind von Gruppen betrunkener Amerikaner besetzt. Dem Management ist alles gleichgültig!
Bodde her 4 netter i februar 2024
Svar fra UNICO 20°N 87°W Hotel Riviera Maya den 26. feb. 2024
Dear Michael. Thank you for sharing with us the feedback of your stay. We regret to hear that your experience did not meet your expectations however, your comments will be used to improve our service and make any necessary adjustment to deliver better experiences. Thank you so much for your visit, hope we can have the chance to welcome you again in the future and improve your experience. Best regards.

8/10 – Bra

Poul

Bodde her 10 netter i februar 2024
Svar fra UNICO 20°N 87°W Hotel Riviera Maya den 20. feb. 2024
Dear Poul. Thank you so much for taking the time to post your feedback about your recent experience at our hotel. We are glad to know you enjoyed your overall experience. Thank you for your visit and feedback, hope we can see you back again in the future so we can deliver a better experience. Best regards.

8/10 – Bra

Joseph

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 6 netter i februar 2024
Svar fra UNICO 20°N 87°W Hotel Riviera Maya den 20. mars 2024
Dear Joseph. Thank you for sharing with us the feedback of your stay. We are happy to know that you enjoyed your overall experience at our hotel. Thank you for your visit! Looking forward to welcoming you again in the future. Best regards.

10/10 – Utmerket

Robert

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Svar fra UNICO 20°N 87°W Hotel Riviera Maya den 20. feb. 2024
Dear Robert. Thank you for sharing with us the feedback of your stay. We are happy to know that you enjoyed all your experience and had a great time while with us. Thank you for your visit! Looking forward to welcoming you again in the future. Best regards.

10/10 – Utmerket

Anita

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i februar 2024
Svar fra UNICO 20°N 87°W Hotel Riviera Maya den 17. feb. 2024
Dear Ms. Anita. Thank you for letting us know you had a great stay. We are happy to know that you enjoyed all your experience and had a great time while with us. Thank you for your visit! Looking forward to welcoming you again in the future. Best regards.

10/10 – Utmerket

Gabriel

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Todo estuvo agradable
Bodde her 2 netter i februar 2024
Svar fra UNICO 20°N 87°W Hotel Riviera Maya den 12. feb. 2024
Estimado Gabriel. Muchas gracias por tomar el tiempo de compartir con nosotros tus comentarios referente a tu visita a nuestro hotel. Nos alegra saber que la pasaste de maravilla y que disfrutaste de nuestras amenidades y muchas cosas durante tu estancia. Nos aseguraremos que nuestro equipo reciba tus amables comentarios. Gracias por tu estancia, esperamos poder verte muy pronto de nuevo. Saludos.

8/10 – Bra

Julie

Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
I like the restaurants and the quality of the food offered. What I was disappointed about was the down grade of the whole experience from my last visit in 2018 (ex: clothes steamers were replaced with irons but no ironing board, white robes were replaced with ugly gray cotton robes, the quality of room snacks went from great to poor…pistachio nuts in a jar were replaced with mixed peanuts/nuts, pringles in a can was replaced with stale Mexican chips in a bag, the coffee shop didn’t offer chocolate croissants, the macaroons were hard and stale, and we weren’t given a choice on room aroma therapy like they offered in 2018.
Bodde her 7 netter i januar 2024
Svar fra UNICO 20°N 87°W Hotel Riviera Maya den 8. feb. 2024
Dear Julie. Thank you for sharing with us the feedback of your stay. We regret to hear that this time your experience did not meet your expectations however, your comments will be used to keep improving our service and make any necessary adjustment to keep delivering the experiences our guests expect. Thank you so much for your visit, hope we can have the chance to welcome you again in the future and improve your experience. Best regards.

10/10 – Utmerket

Seth

Bodde her 6 netter i januar 2024
Svar fra UNICO 20°N 87°W Hotel Riviera Maya den 20. mars 2024
Dear Seth. Thank you for sharing with us the feedback of your stay. We are happy to know that you enjoyed all your experience and had a great time while with us. Thank you for your visit! Looking forward to welcoming you again in the future. Best regards.

4/10 – Dårlig

Sasan

Reiste med familie, Reiste med en gruppe
Likte: Renhold og personale og service
The food was terrible and the attempt to sell you on their timeshare lowered the feel from luxury to common. Not with the price it costs to be there
Bodde her 7 netter i desember 2023
Svar fra UNICO 20°N 87°W Hotel Riviera Maya den 24. jan. 2024
Dear Sasan. Thank you so much for taking the time to post your feedback about your recent experience at our hotel. We are sorry to hear that the food did not meet your expectations, so we have shared your comments with our chef, as well as with the sales team for review and necessary corrections. Thank you for your visit, hoper we can have the chance to welcome you in the future and improve your experience. Best regards.

10/10 – Utmerket

DAVID

Likte: Renhold og overnattingsstedets bygg og tilstand
Pick up the littering
Bodde her 4 netter i januar 2024
Svar fra UNICO 20°N 87°W Hotel Riviera Maya den 19. jan. 2024
Dear David. Thank you for sharing with us the feedback of your stay. We are happy to know that you enjoyed all your experience and had a great time while with us. Thank you for your visit! Looking forward to welcoming you again in the future. Best regards.

8/10 – Bra

Rupa

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 6 netter i desember 2023
Svar fra UNICO 20°N 87°W Hotel Riviera Maya den 19. jan. 2024
Dear Rupa. Thank you for sharing with us the feedback of your stay. We are happy to know that you enjoyed all your experience and had a great time while with us. Thank you for your visit! Looking forward to welcoming you again in the future. Best regards.

10/10 – Utmerket

Taylor

Reiste med partner, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Best all inclusive food I have had. The drinks were 10/10 and the rooms were comfortable but beautiful.
Bodde her 5 netter i januar 2024
Svar fra UNICO 20°N 87°W Hotel Riviera Maya den 13. jan. 2024
Dear Taylor. Thank you so much for taking the time to post your feedback about your recent experience at our hotel. We are glad to know you had a great time and enjoyed so many things from your stay. We will make sure all our team receives your comments. Thank you for your stay, we look forward to welcoming you again. Best regards.

8/10 – Bra

Jeffrey

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 9 netter i desember 2023
Svar fra UNICO 20°N 87°W Hotel Riviera Maya den 13. jan. 2024
Dear Jeffrey. Thank you for sharing with us the feedback of your stay. We are happy to know that you loved the relaxing atmosphere and also our food offer. Thank you for your visit! Looking forward to welcoming you again in the future. Best regards.

10/10 – Utmerket

juan andres

Bodde her 1 natt i januar 2024
Svar fra UNICO 20°N 87°W Hotel Riviera Maya den 9. jan. 2024
Hola Juan Andres. Gracias por tu retroalimentación, nos complace saber que tuviste una grata experiencia durante tus visita a nuestro hotel. Esperamos poder verte muy pronto de vuelta. Saludos.

10/10 – Utmerket

Gerardo

Bodde her 7 netter i desember 2023
Svar fra UNICO 20°N 87°W Hotel Riviera Maya den 27. jan. 2024
Estimado Gerardo. Gracias por tu retroalimentación, nos complace saber que tuviste una gran experiencia durante tus vacaciones con nosotros. Esperamos poder verte muy pronto de vuelta. Saludos.

6/10 – Grei

kwesi

Reiste med partner
Likte ikke: Personale og service
Very slow service. Limited accessibilty to restaurants Seems understaffed
Bodde her 8 netter i desember 2023
Svar fra UNICO 20°N 87°W Hotel Riviera Maya den 9. jan. 2024
Dear Kwesi. Thank you for sharing with us the feedback of your stay. We will use your valuable comments to improve our services and deliver better experiences to our guests. Hope we can see you back very soon in the future. Best regards.

6/10 – Grei

Ricardo

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Personale og service
Bonito pero promedio
Hotel bonito pero le falta calidad en sus alimentos y bebidas.
Bodde her 3 netter i desember 2023
Svar fra UNICO 20°N 87°W Hotel Riviera Maya den 9. jan. 2024
Estimado Ricardo. Gracias por tu retroalimentación, con gusto pasaremos tus comentarios con nuestro chef, para realizar la revisión y mejoras necesarias. Esperamos poder verte muy pronto de vuelta. Saludos.

10/10 – Utmerket

Nicolai K.

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 5 netter i desember 2023
Svar fra UNICO 20°N 87°W Hotel Riviera Maya den 9. jan. 2024
Dear Nicolai. Thank you so much for taking the time to post your feedback about your recent experience at our hotel. We are glad to know you had a great time and enjoyed so many things from your stay. We will make sure all our team receives your comments. Thank you for your stay, we look forward to welcoming you again. Best regards.

10/10 – Utmerket

Marysla

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Es una propiedad muy bonita, limpia, huele delicioso cuando entras al hotel, el servicio es excelente, la comida de la cena super buena. En la noche pasan a la habitación para acomodar la cama y este lista para acostarte, ponen aromaterapia para que descanses agusto, nos dejaron unos chocolates artesanales en la cama, nos pusieron 2 botellas de cortesia, una de vino y tequila. Todo se resume a un excelente servicio e instalaciones. Si se quedan en una habitación con alberca pidan los cuartos del edificio donde estan los 1113, son mas privados.
Bodde her 1 natt i desember 2023
Svar fra UNICO 20°N 87°W Hotel Riviera Maya den 5. jan. 2024
Estimada Marysla. Muchas gracias por tomar el tiempo de compartir con nosotros tus comentarios referente a tu visita a nuestro hotel. Nos alegra saber que la pasaste de maravilla y que disfrutaste de nuestras amenidades y muchas cosas durante tu estancia. Nos aseguraremos que nuestro equipo reciba tus amables comentarios. Gracias por tu estancia, esperamos poder verte muy pronto de nuevo. Saludos.

10/10 – Utmerket

Jonathan

Bodde her 3 netter i desember 2023
Svar fra UNICO 20°N 87°W Hotel Riviera Maya den 2. jan. 2024
Dear Jonathan,Thank you for sharing with us the feedback of your stay. We are happy to know that you loved the relaxing atmosphere and also our food offer. Thank you for your visit! Looking forward to welcoming you again in the future. Best regards.

6/10 – Grei

Deanna Lynne

Reiste med partner
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Fasiliteter
Bodde her 4 netter i desember 2023
Svar fra UNICO 20°N 87°W Hotel Riviera Maya den 2. jan. 2024
Dear Deanna, Thank you for sharing your feedback with us. We regret that your experience was not great, however, we hope we can have the chance to welcome you again in the near future so we can improve your recent experience. Thank you for your visit. Best regards.

10/10 – Utmerket

Herrera og Hallandale

Bodde her 5 netter i desember 2023
Svar fra UNICO 20°N 87°W Hotel Riviera Maya den 28. des. 2023
Hola Herrera. Gracias por tu retroalimentación, nos complace saber que tuviste una grata experiencia durante tus visita a nuestro hotel. Esperamos poder verte muy pronto de vuelta. Saludos.

10/10 – Utmerket

Hannah

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This hotel is AMAZING!!! I’ve been to probably 8-10 all inclusives and this is by far my favorite. Perfect size, not huge but beautiful rooms grounds and beach. The staff is amazing and this is definitely a 5 star property and service with all the ways they go above and beyond. Get the app as soon as you get there and make dinner reservations early! the most amazing food and drinks! Loved our stay and already want to come back!
Bodde her 4 netter i desember 2023
Svar fra UNICO 20°N 87°W Hotel Riviera Maya den 26. des. 2023
Dear Hannah. Thank you so much for taking the time to post your feedback about your recent experience at our hotel. We are glad to know you had a great time and enjoyed so many things from your stay. We will make sure all our team receives your comments. Thank you for your stay, we look forward to welcoming you again. Best regards.

8/10 – Bra

ARELI

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
La comida y atención del personal puede mejorar. El mejor restaurante fue 2087. La atencion del personal no fue la mejor, hemos tenido mejor atención en otros hoteles. El proceso de check in fue tardado
Bodde her 3 netter i desember 2023
Svar fra UNICO 20°N 87°W Hotel Riviera Maya den 26. des. 2023
Estimada Areli. Muchas gracias por tomar el tiempo de compartir con nosotros tus comentarios referente a tu visita a nuestro hotel. Nos alegra saber que la pasaste de maravilla y que disfrutaste de nuestras amenidades y muchas cosas durante tu estancia. Lamentamos que hubieran algunas cosas que no hicieran tu estancia perfecta, sin embargo las revisaremos y haremos las correcciones necesarias. Gracias por tu estancia, esperamos poder verte muy pronto de nuevo. Saludos.

10/10 – Utmerket

Magdalena

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 5 netter i desember 2023
Svar fra UNICO 20°N 87°W Hotel Riviera Maya den 26. des. 2023
Estimada Magdalena. Gracias por tu retroalimentación, nos complace saber que tuviste una gran experiencia durante tus vacaciones con nosotros. Esperamos poder verte muy pronto de vuelta. Saludos.

10/10 – Utmerket

Margaret

Bodde her 4 netter i desember 2023
Svar fra UNICO 20°N 87°W Hotel Riviera Maya den 26. des. 2023
Dear Margaret. Thank you so much for taking the time to post your feedback about your recent experience at our hotel. We are glad to know you had a great time and enjoyed so many things from your stay. We will make sure all our team receives your comments. Thank you for your stay, we look forward to welcoming you again. Best regards.

8/10 – Bra

Tyler

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 3 netter i desember 2023
Svar fra UNICO 20°N 87°W Hotel Riviera Maya den 26. des. 2023
Dear Tyler. Thank you for sharing with us the feedback of your stay. We are happy to know that you enjoyed all your experience and had a great time while with us. Thank you for your visit! Looking forward to welcoming you again in the future. Best regards.

4/10 – Dårlig

Joel

Bodde her 7 netter i desember 2023
Svar fra UNICO 20°N 87°W Hotel Riviera Maya den 13. jan. 2024
Dear Joel. Thank you for sharing with us the feedback of your stay. We are sorry that your stay was not according to your expectations, however we hope we can have the chance to welcome you again in the future and improve your experience. Thank you for your visit. Best regards.

10/10 – Utmerket

Alejandra

Reiste med en gruppe
Likte: Overnattingsstedets bygg og tilstand
Muy bien, lo único q si creo deban hacer es respetar a la gente q fuma. Deben tener un lugar digno y respetable. No tratarlos como bichos raros. Aclaro q no fumo. Si el problema es el gobierno, ampárense como lo hacen todos los restaurantes y lugares de convivio en CDMX
Bodde her 4 netter i desember 2023
Svar fra UNICO 20°N 87°W Hotel Riviera Maya den 21. des. 2023
Estimada Alejandra. Gracias por tu retroalimentación, nos complace saber que tuviste en general una grata experiencia durante tus visita a nuestro hotel. Quisiera confirmarte que nuestro hotel respeta a todos y cada uno de nuestros huéspedes, decidan o no fumar; por esta razón y de acuerdo a las legislaciones vigentes, contamos con espacios de fácil acceso en todas las áreas comunes de la propiedad, para este fin. Lamentamos cualquier situación que te haya causado una percepción diferente, sin embargo, esperamos poder tener la oportunidad de recibirte muy pronto nuevamente. Saludos.

10/10 – Utmerket

GIGI

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 6 netter i desember 2023
Svar fra UNICO 20°N 87°W Hotel Riviera Maya den 19. des. 2023
Hello GIGI. Thank you so much for taking the time to post your feedback about your recent experience at our hotel. We are glad to know you had a great time and enjoyed so many things from your stay. We will make sure all our team receives your comments. Thank you for your stay, we look forward to welcoming you again. Best regards.

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i desember 2023
Svar fra UNICO 20°N 87°W Hotel Riviera Maya den 12. des. 2023
Hello. Thank you for sharing with us the feedback of your stay. We are happy to know that you loved the relaxing atmosphere and also our food offer. Thank you for your visit! Looking forward to welcoming you again in the future. Best regards.

10/10 – Utmerket

Pamela

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i desember 2023
Svar fra UNICO 20°N 87°W Hotel Riviera Maya den 8. des. 2023
Dear Pamela. Thank you for sharing with us the feedback of your stay. We are happy to know that you enjoyed all your experience and had a great time while with us. Thank you for your visit! Looking forward to welcoming you again in the future. Best regards.

6/10 – Grei

Payam

Bodde her 3 netter i november 2023
Svar fra UNICO 20°N 87°W Hotel Riviera Maya den 26. des. 2023
Dear Payam. Thank you for sharing with us the feedback of your stay. We are glad to know you had an overall good experience with us, however, we hope to have the chance to welcome you again very soon and improve your stay. Best regards.

10/10 – Utmerket

Jeremy

Bodde her 4 netter i november 2023
Svar fra UNICO 20°N 87°W Hotel Riviera Maya den 19. des. 2023
Dear Jeremy. Thank you for sharing with us the feedback of your stay. We are happy to know that you enjoyed all your experience and had a great time while with us. Thank you for your visit! Looking forward to welcoming you again in the future. Best regards.