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Anmeldelser av The Westin Kansas City at Crown Center

4 out of 5
The Westin Kansas City at Crown Center
1 E Pershing Rd, Kansas City, MO

Anmeldelser

8,8

Utmerket

Rangering på 10 − Utmerket. 621 av totalt 1002 anmeldelser." "
Rangering på 8 − Bra. 215 av totalt 1002 anmeldelser." "
Rangering på 6 − Grei. 89 av totalt 1002 anmeldelser." "
Rangering på 4 − Dårlig. 39 av totalt 1002 anmeldelser." "
Rangering på 2 − Forferdelig. 38 av totalt 1002 anmeldelser." "

9,2/10

Renhold

9,0/10

Personale og service

8,8/10

Fasiliteter

8,8/10

Overnattingsstedets bygg og tilstand

8,8/10

Miljøvennlige løsninger

Anmeldelser

4/10 – Dårlig

Jasper

Reiste med partner
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Why so outdated and dirty ?! Staff amazing.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Kristopher og Overland Park

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location and beautiful hotel. We were there for our anniversary at we got a few gifts at check in that were much appreciated.
Bodde her 1 natt i mai 2024
Svar fra Kirstine den 28. mai 2024
Thank you, we look forward to seeing you again.

10/10 – Utmerket

Gloria Kaye

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
For the age of the facility it has been maintained well.
Bodde her 1 natt i mai 2024
Svar fra Kirstine den 27. mai 2024
Thank you, we look forward to seeing you again.

10/10 – Utmerket

Lisa og Monticello

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great hotel with great amenities
Bodde her 3 netter i april 2024
Svar fra Kirstine den 1. mai 2024
Thank you, we look forward to seeing you again.

10/10 – Utmerket

Ann

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very respectful staff
Bodde her 1 natt i april 2024
Svar fra Kirstine den 8. apr. 2024
Thank you for your kind words. We look forward to seeing you again.

8/10 – Bra

Laurie og fresno

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 7 netter i mars 2024
Svar fra Jennifer den 9. apr. 2024
Hello Laurie,Thank you for staying at the Westin Kansas City at Crown Center. We are happy to know you enjoyed your stay. If you have any additional feedback, please let us know.

10/10 – Utmerket

Tim

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra Kirstine den 2. apr. 2024
We are happy that you enjoyed your stay with us. We look forward to seeing you again.

10/10 – Utmerket

Heather

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was easily accessible to attractions, shopping, restaurants, and public transportation. The hotel and our room was clean. We liked the covered walkway to Union Station too.
Bodde her 1 natt i mars 2024
Svar fra Tanya den 1. apr. 2024
Thank you for your kind words. We look forward to seeing you again.

10/10 – Utmerket

Becky

Bodde her 1 natt i mars 2024
Svar fra Kirstine den 4. apr. 2024
Thank you, we look forward to seeing you again.

10/10 – Utmerket

Dhani

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Actually the best hotel I’ve ever stayed at
Bodde her 2 netter i mars 2024
Svar fra Tanya den 8. mars 2024
Thank you! We are elated to hear that we are the best hotel you have ever stayed at. We look forward to seeing you again soon.

10/10 – Utmerket

Alexis

Bodde her 1 natt i mars 2024
Svar fra Tanya den 28. mars 2024
Thank you! We look forward to seeing you again.

10/10 – Utmerket

Michelle

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra Tanya den 28. feb. 2024
Thank you for your positive response. We look forward to seeing you again.

10/10 – Utmerket

Regan

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i februar 2024
Svar fra Tanya den 27. feb. 2024
Thank you, we appreciate your business. We look forward to seeing you again.

8/10 – Bra

Austin og Ottawa

Bodde her 7 netter i februar 2024
Svar fra Jennifer den 20. mars 2024
Hello Austin,Thank you for staying at the Westin Kansas City Hotel at Crown Center. We are glad to know you enjoyed your stay. If you have any additional feedback, please let us know.

10/10 – Utmerket

victoria

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
First time at folk alliance, it was amazing!!! The hotel did a great job hosting it👍
Bodde her 1 natt i februar 2024
Svar fra Tanya den 26. feb. 2024
We are glad that you enjoyed your stay with us. We look forward to seeing you again.

10/10 – Utmerket

Daniel

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i februar 2024
Svar fra Tanya den 21. feb. 2024
Thank you for choosing to stay with us.

10/10 – Utmerket

Regan

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i februar 2024
Svar fra Jennifer den 16. feb. 2024
Hello Regan,Thank you for staying at the Westin Kansas City at Crown Center. We are thrilled to know you enjoyed your stay. If you have any additional feedback, please let us know.

2/10 – Forferdelig

Latoya

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
I had the worst experience with one of staff names Joe. I felt I was racially profiled against. I just would never stay here again
Bodde her 2 netter i februar 2024
Svar fra Na'Ron (ROM) den 22. feb. 2024
Hello Latoya! Thank you for your response. At Marriott, we pride ourselves in providing the best service possible. Unfortunately, we failed with your experience, and we sincerely apologize. We hope you will allow us the opportunity to earn your business in the future and make the necessary adjustments to ensure your return. Thank you again for staying with us!

2/10 – Forferdelig

Nicole

Bodde her 1 natt i februar 2024
Svar fra Na'Ron (ROM) den 22. feb. 2024
Hello Nicole! Thank you for your response. At Marriott, we pride ourselves in providing the best service possible. Unfortunately, we failed with your experience, and we sincerely apologize. We hope you will allow us the opportunity to earn your business in the future and make the necessary adjustments to ensure your return. Thank you again for staying with us!

6/10 – Grei

Heather

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra Na'Ron (ROM) den 22. feb. 2024
Hello Heather! Thank you for your response. At Marriott, we pride ourselves in providing the best service possible. Unfortunately, we failed with your experience, and we sincerely apologize. We hope you will allow us the opportunity to earn your business in the future and make the necessary adjustments to ensure your return. Thank you again for staying with us!

10/10 – Utmerket

Haley

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything was excellent! Would definitely stay again!
Svar fra Jennifer den 16. feb. 2024
Hello Haley,Thank you for staying at the Westin Kansas City at Crown Center. We are thrilled to know you enjoyed your stay. If you have any additional feedback, please let us know.

10/10 – Utmerket

Jacqueline

Bodde her 2 netter i februar 2024
Svar fra Tanya den 28. mars 2024
Thank you! We look forward to seeing you again.

10/10 – Utmerket

Jennifer

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff went above and beyond during the parade and the sadness around it.
Bodde her 1 natt i februar 2024
Svar fra Tanya den 15. feb. 2024
We appreciate your kind words. It is important to come together as a community during difficult times. Thank you.

10/10 – Utmerket

Laura

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great stay we there every year and alway enjoy our stay
Bodde her 2 netter i januar 2024
Svar fra Tanya den 8. feb. 2024
We are glad to hear that you enjoyed your stay with us. We look forward to seeing you again.

10/10 – Utmerket

Tonya

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent!
The Westin is outstanding. Room was spacious and the view excellent. The food in the lobby bar/restaurant was very good. I was not there long enough to enjoy the pool/sauna, but maybe next time. I will definitely book here again.
Bodde her 3 netter i desember 2023
Svar fra Tanya den 29. jan. 2024
Thank you! We are glad that you enjoyed your stay with us. We look forward to seeing you again.

10/10 – Utmerket

Kevin

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Magical during the Holidays!
Bodde her 1 natt i desember 2023
Svar fra Tanya den 29. jan. 2024
Thank you! We look forward to seeing you again.

10/10 – Utmerket

Samantha

Reiste med partner, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Love it!
Bodde her 2 netter i januar 2024
Svar fra Tanya den 16. jan. 2024
Thank you Samantha! We look forward to seeing you again.

10/10 – Utmerket

Kenzie

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Friendly staff and in a great location!
Bodde her 1 natt i januar 2024
Svar fra Tanya den 15. jan. 2024
Thank you! We appreciate your business and feedback. We look forward to seeing you again.

10/10 – Utmerket

Sheri

Bodde her 1 natt i desember 2023
Svar fra Tanya den 15. jan. 2024
Thank you! We appreciate your business and feedback. We look forward to seeing you again.

10/10 – Utmerket

Samantha

Bodde her 1 natt i januar 2024
Svar fra Tanya den 11. jan. 2024
Thank you! We are glad that you enjoyed your stay with us. We look forward to seeing you again.

10/10 – Utmerket

Sean og Raytown

Bodde her 1 natt i januar 2024
Svar fra Tanya den 11. jan. 2024
Thank you! We are glad that you enjoyed your stay with us. We look forward to seeing you again.

10/10 – Utmerket

James

Bodde her 1 natt i januar 2024
Svar fra Jennifer den 10. jan. 2024
Hello James, Thank you so much for staying at the Westin Kansas City at Crown Center. We are thrilled to know you enjoyed your stay. If you have any additional feedback, please let us know.

10/10 – Utmerket

Amanda

Bodde her 2 netter i desember 2023
Svar fra Jennifer den 10. jan. 2024
Hello Amanda, Thank you so much for staying at the Westin Kansas City at Crown Center. We are thrilled to know you enjoyed your stay. If you have any additional feedback, please let us know.

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent
Very accommodating! Valet parking was the way to go. Easy access to Union Station and Crown Center. Loved the little courtesy touches in the room - lavendar roller oil on the night stand, amazing selection of cosmetics, Starbucks coffee/tea. Didnt try room service but the menu looked superb.
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i desember 2023
Svar fra Jennifer den 10. jan. 2024
Hello,Thank you so much for staying at the Westin Kansas City at Crown Center. We are thrilled to know you enjoyed your stay. If you have any additional feedback, please let us know.

10/10 – Utmerket

Charles

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
The people are super friendly and helpful. Beds are very comfortable. We even had a Pelaton in our room. The only negative was multiple requests for a non feathered pillow.
Bodde her 1 natt i desember 2023
Svar fra Jennifer den 10. jan. 2024
Hello Charles, Thank you so much for staying at the Westin Kansas City at Crown Center. We are thrilled to know you enjoyed your stay. We certainly appreciate the feedback and apologize for any inconvenience. If you have any additional feedback, please let us know.

4/10 – Dårlig

Robert

Reiste med familie
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
No Internet
The Hotel and stay was nice, but for $250.00 per night, you could at least have internet in the rooms. Even a $80.00 a night cheap hotel has internet.
Bodde her 1 natt i desember 2023
Svar fra Na'Ron (ROM) den 22. feb. 2024
Hello Robert! Thank you for your response. At Marriott, we pride ourselves in providing the best service possible. Unfortunately, we failed with your experience, and we sincerely apologize. We hope you will allow us the opportunity to earn your business in the future and make the necessary adjustments to ensure your return. Thank you again for staying with us!

2/10 – Forferdelig

Andrea

Bodde her 1 natt i desember 2023
Svar fra Na'Ron (ROM) den 22. feb. 2024
Hello Andrea! Thank you for your response. At Marriott, we pride ourselves in providing the best service possible. Unfortunately, we failed with your experience, and we sincerely apologize. We hope you will allow us the opportunity to earn your business in the future and make the necessary adjustments to ensure your return. Thank you again for staying with us!

10/10 – Utmerket

Cathy

Reiste med familie
Bodde her 1 natt i desember 2023
Svar fra Jennifer den 10. jan. 2024
Hello Cathy, Thank you so much for staying at the Westin Kansas City at Crown Center. We are thrilled to know you enjoyed your stay. If you have any additional feedback, please let us know.

6/10 – Grei

Allison

Bodde her 1 natt i desember 2023
Svar fra Na'Ron (ROM) den 22. feb. 2024
Hello Allison! Thank you for your response. At Marriott, we pride ourselves in providing the best service possible. Unfortunately, we failed with your experience, and we sincerely apologize. We hope you will allow us the opportunity to earn your business in the future and make the necessary adjustments to ensure your return. Thank you again for staying with us!

10/10 – Utmerket

Natalie

Bodde her 1 natt i desember 2023
Svar fra Jennifer den 10. jan. 2024
Hello Natalie, Thank you so much for staying at the Westin Kansas City at Crown Center. We are thrilled to know you enjoyed your stay. If you have any additional feedback, please let us know.

10/10 – Utmerket

James

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The waterfall in the lobby is beautiful and unique!
Bodde her 1 natt i desember 2023
Svar fra Jennifer den 10. jan. 2024
Hello James, Thank you so much for staying at the Westin Kansas City at Crown Center. We are thrilled to know you enjoyed your stay. If you have any additional feedback, please let us know.

10/10 – Utmerket

Clinton

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra Jennifer den 10. jan. 2024
Hello Clinton, Thank you so much for staying at the Westin Kansas City at Crown Center. We are thrilled to know you enjoyed your stay. If you have any additional feedback, please let us know.

2/10 – Forferdelig

Maria

Bodde her 1 natt i desember 2023

6/10 – Grei

Angie

Reiste med partner
Likte: Personale og service
Good location, comfortable bed. For the money pay to stay there, the elevators are ridiculously slow. We used the stairs because the wait was just way too long.
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Nathan

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location, right next to tram, spacious rooms, very clean, great ambience, and decent price for downtown.
Bodde her 2 netter i desember 2023
Svar fra Jennifer den 18. des. 2023
Nathan, Thank you for staying at the Westin Kansas City at Crown Center. We are thrilled to know you enjoyed your stay. If you have any additional feedback, please feel free to contact us.

8/10 – Bra

Natalie og Maricopa

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Property was very nice. Beautiful hotel. Walking distance to restaurants and shopping.
Bodde her 2 netter i desember 2023
Svar fra Jennifer den 18. des. 2023
Hello Natalie,Thank you for staying at the Westin Kansas City at Crown Center. We are glad you enjoyed your stay. If you have any additional feedback, please let us know.

10/10 – Utmerket

James

Likte: Fasiliteter
I ride the train a lot so always stay at the crown because it’s nice and close to union station
Bodde her 1 natt i desember 2023
Svar fra Jennifer den 12. des. 2023
Hello James,Thank you for staying at the Westin Kansas City at Crown Center. We are so happy you enjoyed your stay! Please feel free to reach out to us if you have any additional feedback.

2/10 – Forferdelig

Tony

Reiste med partner
Likte: Renhold
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I was upset when at check-in even though I had booked well in advance a room with a king sized bed they informed me none were available. Instead I was downgraded to a room with two double beds that were extremely uncomfortable. For the amount of money I spend for this room, there was no mention of a discounted rate, or anything offered to accommodate this inconvenience. The staffing and seating at the restaurant/bar were inadequate for the amount of people in the area. We were unable to find a seat at anytime during the stay.
Bodde her 2 netter i desember 2023

10/10 – Utmerket

Mark

Reiste med en gruppe
Likte: Fasiliteter
Live this hotel and the staff is so polite !!
Bodde her 1 natt i desember 2023
Svar fra Jennifer den 11. des. 2023
Hello Mark,Thank you for staying at the Westin Kansas City at Crown Center. We appreciate your stay and feedback. Feel free to reach out to us if you have any additional feedback.