Hi Elizabeth,We're sincerely sorry to hear about your disappointing experience at our hotel. However, we would like to clarify that our location, though tucked away, provides a peaceful environment away from the hustle and bustle. Regarding your check-in experience, we strive to maintain the highest standards of professionalism and hospitality, and we apologize if this was not reflected during your visit. We'll address the issues you mentioned with the room amenities and ensure that they are promptly rectified. Your feedback is invaluable to us, and we appreciate your honesty in sharing your thoughts.

Hi Lettie,We're sorry to hear about your experience in room 228. However, we take the upkeep of our rooms very seriously and can assure you that any maintenance issues are promptly addressed. Our team regularly inspects and maintains our accommodations to ensure a comfortable stay for all guests. We appreciate your feedback and for bringing this to our attention, and we will use it to continue improving our facilities.

Hi Kim! Thank you for sharing your feedback, although we're disappointed to see your rating. We sincerely apologize for any shortcomings you experienced during your stay. Your satisfaction is of utmost importance to us, and we regret that we didn't meet your expectations. We take your comments seriously and will use them to address any issues to ensure a better experience for our future guests. Should you wish to discuss your concerns further, please don't hesitate to reach out to us directly. We hope to have the opportunity to regain your trust and welcome you back for an improved stay in the future.

Hi Michal,We appreciate your feedback and apologize if our offerings did not fully meet your expectations. While we strive to provide a comfortable stay at competitive rates, we understand that individual preferences vary. Our complimentary breakfast is designed to offer a convenient start to the day for our guests, and we regret if it did not meet your needs. Your comments will be duly noted as we continuously aim to enhance our services. We hope you'll consider giving us another opportunity to exceed your expectations in the future.

Hi Chanel,I'm sorry to hear that your experience wasn't up to your expectations. Your feedback is important, and if there are specific aspects you'd like to share or if there's anything we can do to address your concerns, please feel free to provide more details. Our goal is to ensure all guests have a positive stay, and your input helps us make improvements.

Hi Joe,We appreciate your feedback and apologize for any inconvenience you experienced during your stay. Our team strives to maintain high standards of cleanliness and comfort, and we take your concerns seriously. We will investigate the issues you mentioned with the ripped curtains, dirty bed skirts, and broken light to ensure they are addressed promptly. Please be assured that we are committed to providing a positive experience for all our guests, and your comments will be valuable in helping us improve our services.

Hi Sabrina! Thank you for taking the time to share your positive feedback about your recent stay with us. We are thrilled to receive your perfect 5 out of 5 rating and appreciate your kind comments. It's wonderful to hear that our hotel's location provided easy access to food and shopping for your convenience. Providing a convenient and enjoyable experience for our guests is our top priority, and we're pleased that we met your expectations. If there's anything specific that stood out during your stay that you'd like to share or any preferences you have for future visits, please feel free to let us know. Safe travels and thank you for choosing our hotel!

Hi Marvin,Thank you for taking the time to share your experience with us. We appreciate your positive rating and are delighted to hear that you had an overall satisfactory stay. Our team works hard to provide a comfortable and enjoyable environment for our guests, and we're pleased to see that reflected in your feedback. If you have any specific comments or suggestions on how we can further enhance your experience, we would love to hear them. We look forward to welcoming you back in the future.

Hi Thomas,We appreciate your feedback and apologize for any inconvenience you experienced during your stay. Our team strives to provide comfortable accommodations, and we regret that the room did not meet your expectations. Regarding the deposit and early arrival fee, we understand the importance of transparent communication and will review our booking process to ensure that all charges are clearly outlined for our guests. We value your input as it helps us identify areas for improvement, and we hope to have the opportunity to better serve you in the future.

Hi Jerry,Thank you for sharing the rating about your experience here with us. We are happy to see your stay was pleasant overall, and we hope to have the pleasure of hosting you again soon.

Hi Malinda, We are sorry to hear that you had a less-than-ideal experience at our property. We take guest feedback very seriously and are disappointed to hear that we did not meet your expectations. We do strive to provide accurate information about our property to all booking platforms, and we apologize if what was advertised online was misleading in any way.We apologize for all the inconvenience you have experienced, especially the smell in the room.Please be assured that we take your feedback seriously, and we will investigate and take appropriate action to rectify the issues you experienced. We value your business and would like to assure you that this is not reflective of our usual standards. We understand that your overall experience fell far below your expectations, and we are committed to making improvements to ensure that this does not happen in the future. We hope to have the opportunity to serve you again in the future and provide you with the exceptional stay you deserve.

Hi Luis,Thank you for sharing your feedback regarding your recent stay at our hotel. However, it appears that the comment "Knee maintenance" lacks specific details about your experience. To better understand your concerns and address them appropriately, we kindly request more information about the issues you encountered during your stay. This will help us improve our services and ensure a better experience for future guests.

Hi Stephanie,We apologize for any inconvenience you experienced during your stay. We take guest feedback seriously and will certainly address the concerns you've raised with our team to ensure that we maintain our high standards of cleanliness and service. We understand your frustration and appreciate your patience in allowing us to switch your room. We strive to provide a comfortable and enjoyable experience for all our guests, and we hope you might consider giving us another chance to meet your expectations in the future. Your feedback is invaluable as we work to improve our services.

Hi Brittany, It is lovely to hear from you, and we appreciate you taking the time to provide our hotel with your favorable feedback.We want to provide each guest with a very comfortable and welcoming experience, so we are delighted when this goal is achieved. We are pleased to have contributed to your travel comfort.We appreciate you sharing this review, and we hope to see you soon!

Dear Denise, we apologize for the inconveniences you encountered during your stay with us. It's disappointing to hear that the air conditioner was not functioning properly, which led to a warm and stuffy room. We also regret the absence of a hair dryer and the issue with the plug not working. Your feedback is essential to us, and we are actively working to address these maintenance issues and ensure a more comfortable experience for our guests. The freshly painted door and the presence of the A/C unit being repaired confirm our commitment to improving our facilities. We appreciate your patience and understanding, and we hope you will consider giving us another chance in the future. If there's anything else you'd like to share or if you have any further concerns, please reach out to us.

Hi Eunice,We are in the business of providing comfort and service, so I sincerely regret that you did not enjoy your visit. We appreciate your time in sharing a review and hope to have the opportunity to leave you with a more favorable impression on a return visit.

Hi Matt, We are sorry to hear that your stay with us did not meet your expectations. We take all guest feedback seriously, and we apologize for all the inconvenience you experienced during your visit. We strive to provide a comfortable and enjoyable experience for all our guests, and maintenance is our top priority. We assure you that we do care about the upkeep of our property and we have a dedicated team that works hard to ensure that all fixtures and amenities are in good working condition. We are very sorry for the condition of the AC and we will address this issue with our maintenance department.These are certainly not the standards that we set for ourselves, and we will take immediate action to address these concerns. Once again, thank you for your feedback, and we hope to have the opportunity to welcome you back in the future and provide you with a much better experience.

Hi Godfrey! We appreciate the time you've taken to give us your thoughtful review. It is our primary aim to give you a memorable experience and it is disheartening that we left a bad impression instead. It is always our goal to give you a 5-star experience and we apologize for failing to do so. We do hope you'll return and let us show you a far better experience.

Dear Craig, We appreciate you taking the time to provide your feedback.We are sorry to hear that during your most recent visit, you were not completely satisfied with us. We value your feedback as we constantly look for ways to enhance the guest experience at our hotel.I sincerely hope you will come back so we can give you a much better experience.

Hi Kate! We're very sorry to hear that you experienced such an unusual circumstance during your most recent stay with us, especially that we were not able to address the issue right away. We assure you that the issue mentioned is being investigated and addressed. Thank you so much for taking the time to share this review and for contacting us to give us the opportunity to address this situation.

Dear Steve, We regret to hear that your recent experience with us fell short of your expectations. Our team strives to provide the highest level of safety and customer service, and it is disappointing to learn that we fell short of these areas during your stay. First, in relation to the 50 additional fee, we will pass on this issue to the front desk staff. Then, regarding the absence of a bolt in the room, we sincerely apologize for this. This should not have been the case. We assure you that we do care about the upkeep of our property and we have a dedicated team that works hard to ensure that all fixtures and amenities are in good working condition. Rest assured that we will address this issue with our maintenance staff.We value your feedback and would appreciate the opportunity to make things right. Please don't hesitate to reach out to us directly so that we can work to address your concerns and regain your trust as a valued guest. Thank you for your honesty, and we hope to have the chance to welcome you back and provide you with the exceptional experience you deserve.

Hi Erica! It is good to hear from you, though we are very sorry to learn that you were inconvenienced due to our check-out process. We're also sorry for any rudeness you encountered with this situation and assure you that your comments have been addressed with our entire staff and management team to ensure that no similar incident occurs in the future. It is through feedback like yours that we are able to quickly address staff courtesy issues, and we thank you for taking the time to share this experience. We hope that you'll give us another chance to restore your faith in our hospitality and service.

Hi Craig! We are very happy to discover that you had such a pleasant experience with us! It is always our ambition to give you a one-of-a-kind memorable experience. We hope you're looking forward to your next stay as much as we are!

Dear Trisha Kian, We are sorry to hear that your stay with us did not meet your expectations. We take all guest feedback seriously, and we apologize for any inconvenience you experienced during your visit. We strive to provide a comfortable and enjoyable experience for all our guests, and safety is our top priority. We are sorry to hear that you were given the wrong key and that you felt unsafe while in the area. Please know that your voice is very important to us. We will report the key incident to the management. About the environment being unsafe, Let us reassure you, that while on-site, we do our utmost to maintain the safety of our guests. We apologize that the hotel wasn't to your satisfaction. We always strive to offer a positive experience for our guests and we take your review and others like it as an opportunity to assess our services and address any issues that are raised. Thank you for taking the time to write a review.

Hello Julia! We're glad that you enjoyed the value and the amenities of our hotel! Thank you for sharing your perspective of our hotel’s accommodations and services! It means a lot to us that you were satisfied with the hospitality of our staff and the convenience of our amenities and we look forward to seeing you again soon!

Dear Georgina, We appreciate you taking the time to provide your thoughts.We are sorry to hear that during your most recent visit, you were not completely satisfied with us. We value your opinions as we constantly look for ways to enhance the guest experience at our hotel.I sincerely hope you will come back so we can give you a much better experience.

Hi Micheal! I'm sorry to hear that you had a less-than-ideal experience at our property. We take guest feedback very seriously and are disappointed to hear that we did not meet your expectations. While we may not be able to change our location, we strive to provide accurate information about our property to all booking platforms, so we're sorry to hear that you didn't feel safe during your stay. We assure you that we do care about the upkeep of our property and we have a dedicated team that works hard to ensure that all fixtures and amenities are in good condition. These are certainly not the standards that we set for ourselves, and we will take immediate action to address these concerns. Once again, thank you for your feedback, and we hope to have the opportunity to welcome you back in the future and provide you with a much better experience.

Dear Amie, We appreciate you taking the time to provide your thoughts.We are sorry to hear that during your most recent visit, you were not completely satisfied with us. We value your opinions as we constantly look for ways to enhance the guest experience at our hotel.I sincerely hope you will come back so we can give you a much better experience.

Hi Moises! We regret to discover that you weren't thoroughly impressed with us during your most recent stay. It is our ultimate goal to give each guest the best value and most comfortable and convenientexperience at the most affordable rate. For this reason, our rates are competitive within the area, and we sincerely apologize if you did not receive your money's worth in accommodations and hospitality. We do hope that you'll change your mind about seeking out new accommodations in the area and withholding your valuable recommendation of our hotel to others.

Hi Timothy! We appreciate the time you've taken to give us your thoughtful review. It is our primary aim to give you a five star experience and it is disheartening that this is not the impression we left you with. It is always our goal to give you a 5 star experience and we apologize for failing to do so. We do hope you'll return and let us show you a far better experience.

Hi Shannon! Please accept our sincerest apologies for the housekeeping issues that you encountered during your stay in our hotel. It is through feedback like yours that we are able to quickly address housekeeping issues that would allow such a situation to occur. Rest assured that our housekeeping staff is held to a very high standard. If your room was not cleaned according to these standards, we hope you will accept our sincerest apologies for the oversight. Thank you again for sharing your experience.

Hello Cory! We're so glad that you enjoyed your stay and that you found the accommodations and service to be satisfactory. We aim to impress with our breakfast, hospitality, and comfortable accommodations. We are so glad that your stay was enjoyable and we look forward to seeing you again!

Hi Debbie! We regret to read that you found this experience to be so unsatisfactory due to our policy. We're sorry for the misunderstanding regarding the fees, and that this was not effectively explained to you, hence, the inconvenience that you experienced due to this issue. Occurrences like this are very rare because we work within a highly-organized system that is designed to prevent such mishaps, and we regret to hear that this system failed you. We hope you'll return and let us show you a far better experience.

Hello Brad! We greatly appreciate that you've taken the time to share your rating of our hotel. It is very important to us to make sure that every guest enjoys a comfortable experience. We hope that you enjoyed our accommodations and hospitality and that you'll return to experience the full benefit of our amenities for a true five star experience.

Hi Richard! We appreciate that you have taken the time to let us know how you perceived our accommodations. It's our primary goal to ensure that you receive the best lodging experience and we wish to let you know that your rating is extremely important to us. It is always our goal to give you a 5 star experience and we apologize for failing to do so.

Hello Eric,Thank you so much for your honest feedback, as we do not get better or improve without it. I'm so sorry to hear of the service failures that you experienced. We would love to have you back in order to gain your trust again. Please feel free to reach out with any special requests you may have, as we would be happy to assist you. We look forward to hopefully welcoming you back in the future.

Hi Tranzik! We are very happy to discover that you had such a pleasant experience with us! It is always our ambition to give you a one-of-a-kind memorable experience. We hope you're looking forward to your next stay as much as we are!

Hi Christopher! We appreciate that you have taken the time to let us know how you perceived our accommodations. It's our primary goal to ensure that you receive the best lodging experience and we wish to let you know that your rating is extremely important to us. It is always our goal to give you a 5 star experience and we apologize for failing to do so.

Hello Pat, I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially since we were not able to address the issues and misunderstandings right away. I hope you'll accept our sincere apologies for the lapse in service and inconvenience that you encountered. We do hope that you'll return to see how we are continuously improving to impress our guests more with each visit.

Hello David,We apologize for your recent stay. We are saddened to hear that you didn't enjoy yourself while with us. It is our goal to meet all our guests expectations. We hope you will give us a chance to redeem ourselves in the future.

Hello linda, Thank you for sharing how we have provided you with clean accommodations and friendly services during your stay. We appreciate your honest feedback and are sorry to learn our older building didn't fully meet your needs aesthetically. We thank you for your business and helpful feedback and hope to be of service to you again with a future stay

Hello Tammye, I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially since we were not able to address the issues and misunderstandings right away. I hope you'll accept our sincere apologies for the lapse in service and inconvenience that you encountered. We do hope that you'll return to see how we are continuously improving to impress our guests more with each visit.

Hello Kenneth,Thank you for sharing your experience with us. We appreciate the input referring to our hotel. We hope that you will return as it is our ongoing goal to surpass expectations of service and accommodations.

Hello Jennifer, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

Hello Emzie, We are sorry to hear about those issues, if it was reported to us during your stay, we would have time to resolve it. We make sure that our cleaners adhere to the guidelines, especially during this pandemic, we would appreciate it if these things can be reported to us as we do not want this to happen again.

Hello Jennifer,I want to ensure that you know how much we appreciate guest feedback, it is through insights we are able to better serve our guests. Thank you for sharing regarding your experience with our shower and comments about our shower head. We hope you will return so that we can provide you an even superior experience.

Dear Michelle, Thank you for your feedback, as we appreciate the opportunity to find areas where our guests' experience could be improved. Providing clean and comfortable accommodations is what our guests can expect during their stay. That said, we will keep your concerns in mind when making future improvements. Should you return to the area, we hope you will choose to stay with us again for an even better stay.

Hello Amanda, Thank you for sharing this rating, and we welcome you to visit us again anytime.

Hello Georisha,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

Hello Jason,Guest satisfaction is top priority at our hotel; for that reason we truly appreciate your comments regarding our hotel. Your voice is very valuable to us and we hope you will return on your next travels.