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Anmeldelser av American Motel Kansas City, Kansas

2 out of 5
American Motel Kansas City, Kansas
7949 Splitlog Ave, Kansas City, KS

Anmeldelser

6,4
Rangering på 10 − Utmerket. 208 av totalt 916 anmeldelser." "
Rangering på 8 − Bra. 233 av totalt 916 anmeldelser." "
Rangering på 6 − Grei. 183 av totalt 916 anmeldelser." "
Rangering på 4 − Dårlig. 116 av totalt 916 anmeldelser." "
Rangering på 2 − Forferdelig. 176 av totalt 916 anmeldelser." "

6,4/10

Renhold

7,4/10

Personale og service

6,4/10

Fasiliteter

6,0/10

Overnattingsstedets bygg og tilstand

6,8/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Teresa

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The property was clean and decent price
Bodde her 1 natt i mai 2024

6/10 – Grei

Lindsay

Reiste med familie og små barn
Likte: Personale og service
Likte ikke: Fasiliteter
I guess I never realized I had a smoking room selected for our stay. But regardless. The check in area was awful w the smoke smell, so was the room. The bedding. The pillows. - the pillows were the smallest, not good quality at all. Maybe I didn’t know the area well when booking, but really made me question my stay when 3 officers are standing guard at night for the weekend. Internet/wifi did not work at all, bad phone service as well. Good thing nothing happened to need to use our phones. Only was there long enough to sleep. But probably won’t re book.
Bodde her 1 natt i mai 2024
Svar fra Hadley W. den 20. mai 2024
Lindsay,We would have been happy to change your smoking reservation to a non-smoking room. We also have additional pillows and are happy to contact our IT department regarding the Wifi if there is an issue in your room getting connection. Please let our front desk staff know anytime you have a complaint so we may assist you accordingly. We do have off duty officers who work for us as security. A property of our size requires security for the safety of our staff and guests. We hope you travel home safely and appreciate your business.

8/10 – Bra

Mike

Likte: Personale og service og overnattingsstedets bygg og tilstand
The staff was very helpful! The room was ready when I showed up, and the temperature in the room was just right. Would recommend staying here again!!!
Bodde her 1 natt i mai 2024
Svar fra Hadley W. den 20. mai 2024
Mike,Thank you for taking the time to leave us a positive rating about your stay! We love to hear from our satisfied customers. Safe travels home!

10/10 – Utmerket

Levi

Likte: Renhold
Bodde her 1 natt i mai 2024
Svar fra Hadley W. den 20. mai 2024
Levi,Thank you for taking the time to leave us a positive rating about your stay! We love to hear from our satisfied customers. Safe travels home!

10/10 – Utmerket

Sherri

Likte: Personale og service
Likte ikke: Renhold
The area was, in my opinion, very unsafe. A resident warnes me to secure my new car very well because people come in and steal them. She had hers stolen the week prior. Also alot of what appeared to be gang activity. The hotel staff was very friendly and helpful. We ended up not staying as we wanted to be in a safer neighborhood
Bodde her 1 natt i mai 2024
Svar fra Hadley W. den 20. mai 2024
Sherri,I am very sorry someone alarmed you about your vehicle. We have off duty police as our security each night and they keep a very close watch on the parking lot. I'm glad our front desk staff was friendly and helpful during your time there. Safe travels home!

10/10 – Utmerket

Michael og Kansas City

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Hadley W. den 17. mai 2024
Michael,Thank you for taking the time to leave us a positive rating about your stay! We appreciate your business and hope you will stay with us again in the future. Safe travels home!

4/10 – Dårlig

Heather

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
First of all the bathrooms in the lobby are locked after a certain time and the staff doesn’t have a key to open them. Luckily the lady working the desk was sweet and works quickly as possible to let me in my room so that I could at least use the restroom and then complete the check in process. The first thing I saw when I walked into the room was a bug crawling across the table that the tv sits on, and the whole room smelled of stale smoke even though I booked a non smoking room. The sheets appeared clean but the first night I was there I had a hard time sleeping just because I was paranoid about bugs because of the one I saw when I first arrived. Lots of foot traffic in the area around the hotel.
Bodde her 3 netter i mai 2024
Svar fra Hadley W. den 8. mai 2024
Heather, I'm sorry for the issues you experienced during your stay with us. We will work hard to fix them for the future. Safe travels home.

10/10 – Utmerket

steven

Bodde her 1 natt i mai 2024
Svar fra Hadley W. den 23. mai 2024
Steven,Thank you for taking the time to leave us a positive rating regarding your stay! We love to hear from our satisfied customers. Safe travels home.

8/10 – Bra

Helder

Forretningsreisende
Likte: Renhold og personale og service
Good to rest and sleep some nights
Bodde her 1 natt i april 2024
Svar fra Hadley W. den 6. mai 2024
Helder,Thank you for taking the time to leave us positive feedback about your stay with us. Safe travels home!

10/10 – Utmerket

Von

Reiste med partner
Likte: Overnattingsstedets bygg og tilstand
Likte ikke: Fasiliteter
Good Location
Bodde her 2 netter i april 2024
Svar fra Keri den 22. apr. 2024
Thank you for taking the time to rate our hotel 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!

8/10 – Bra

Kent

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
All good except I about slipped in the shower. Be careful!
Bodde her 1 natt i april 2024
Svar fra Keri den 22. apr. 2024
Good day, we appreciate your review and are pleased to hear that you had a positive experience during your stay. Your feedback regarding the shower is concerning, and we will make sure to investigate and take appropriate measures to prevent such incidents in the future. Thank you for bringing this to our attention and we look forward to hosting you again.

2/10 – Forferdelig

Jason

Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Parking lot was overfull, so i and 15 or so others had to double park along the outside. Door to my room was leas than 100 yards from and faced the interstate, i 70, so it was quite noisy. Somewhat last minute trip, and had very limited options in my price range. Get what you pay for, i guess. Definitely will not stay again.
Bodde her 2 netter i april 2024
Svar fra Keri den 20. apr. 2024
Dear guest, we appreciate you taking the time to review your recent stay with us. We apologize for the challenges you faced with the parking and noise near your room. Your feedback is important to us and we will use it to make necessary improvements. We hope you will give us another chance to exceed your expectations in the future.

10/10 – Utmerket

Scott

Reiste med partner, Forretningsreisende
Our room was very clean and comfortable.
Bodde her 1 natt i april 2024
Svar fra Keri den 20. apr. 2024
Where words fall short, ratings do the job! Thank you for such gracious ratings! We're happy to learn that we have succeeded in providing a great guest experience at our hotel. But the plan is to keep getting better and better, and we hope to cherish clients like you by earning your business again and again!

10/10 – Utmerket

RAY og Missouri

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Keri den 10. apr. 2024
2.Thank you for taking the time to rate our hotel 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!

10/10 – Utmerket

Barbara

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Keri den 3. apr. 2024
Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!

6/10 – Grei

Ryan

Reiste med en gruppe
Likte ikke: Renhold og fasiliteter
It was aight
Bodde her 1 natt i mars 2024
Svar fra Keri den 26. mars 2024
We’re so sorry that your experience did not match your expectations. This is on us.”

2/10 – Forferdelig

Gayle

Reiste med familie og små barn, Reiste med familie
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
It looked like the doors had been bashed in multiple times. There was a gaping gap at the bottom corner of our door, at least our grandkids and kids had a slightly better door. Someone yelled through their door to slap that b**ch, when my nonverbal autistic grandson was having a fit. You could hear everyone yelling around you, through the walls.
Bodde her 1 natt i mars 2024
Svar fra Keri den 26. mars 2024
Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately.”

4/10 – Dårlig

ERIC

Likte: Renhold og personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
The entire place had tons of shady people around, there were more than a few drug transactions going on there. There were also tons of people running around in the middle of the night keeping me up, and this was every night not just a single night. The maintenance is not kept up, my door handle barely engaged, then you had to push the door hard to get in, the bathroom fan had rolled up tissues keeping it from making noise. Other than that the staff was friendly and very helpful.
Bodde her 3 netter i mars 2024
Svar fra Keri Malone den 12. mars 2024
Thank you for taking the time to provide us with feedback. We apologize that your stay did not meet your expectations and we will take steps to address this issue in the future.

10/10 – Utmerket

Benton

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra Keri Malone den 7. mars 2024
2.Thank you for taking the time to rate our hotel 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!

10/10 – Utmerket

Andreana

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean rooms great front desk
Bodde her 5 netter i februar 2024
Svar fra Keri Malone den 29. feb. 2024
Thank you for taking the time to rate our hotel with 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!

6/10 – Grei

Andrea

Bugs in rolm
Bodde her 1 natt i januar 2024
Svar fra Keri den 21. feb. 2024
Thank you for taking the time to provide us with feedback. We apologize that your stay did not meet your expectations and we will take steps to address this issue in the future.”

2/10 – Forferdelig

Verifisert reisende

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nasty stay away
People fighting all night long and extremely dirty and nasty
Bodde her 2 netter i februar 2024
Svar fra Keri Malone den 19. feb. 2024
I 'am so sorry you did not have a good stay with us. Anytime you have noise issues or issues with your room please let the front desk know. Feel free to give me a call at the hotel.

8/10 – Bra

Diamond

Bodde her 1 natt i februar 2024
Svar fra Keri Malone den 9. feb. 2024
Thank you for the positive review

10/10 – Utmerket

Bruce

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024
Svar fra Keri Malone den 9. feb. 2024
Thank you for the positive review Bruce.

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
IT WAS OK
Bodde her 2 netter i januar 2024
Svar fra Keri Malone den 9. feb. 2024
Thank you for your positive review

2/10 – Forferdelig

Kari

Bodde her 7 netter i januar 2024
Svar fra Keri Malone den 20. mars 2024
Dear guest, we appreciate you reviewing your recent stay at our hotel. We apologize for any shortcomings you experienced during your time with us. Your feedback is invaluable to us as we strive to continuously enhance our guests' experiences. We hope to have the opportunity to welcome you back in the future.

10/10 – Utmerket

Traquida

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Reasonable price to stay, exceptionable staff and
Excellent service, friendly staff rooms were very clean and stocked. Overslept a little, it was not a problem; checked out a few minutes late, they never said one word except safe travels.
Bodde her 1 natt i januar 2024
Svar fra Keri Malone den 9. feb. 2024
I am so glad you had a great stay, with us our goal to make sure everyone has a pleasant stay.

2/10 – Forferdelig

Nohemi

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra Keri den 17. feb. 2024
Nohemi I am so sorry you didn't enjoy your stay with us. I'd love to hear your feedback, so I can better serve out guest

10/10 – Utmerket

Robert og Kansas

Reiste med familie
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra Keri Malone den 9. feb. 2024
Thank you Robert for your review. I hope to see again.

8/10 – Bra

Robert

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra Keri Malone den 9. feb. 2024
Thank you for the positive review safe travels

2/10 – Forferdelig

Jordan

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
My stay here was not great and i would like to request a credit for a free night
Bodde her 3 netter i januar 2024
Svar fra Keri den 17. feb. 2024
Jordan feel free to reach out to us at the Hotel I 'd love to speak with you.

6/10 – Grei

Melinda

Reiste med familie
Likte: Personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
No breakfast, no soap, shampoo or conditioner.
Bodde her 1 natt i januar 2024
Svar fra Keri den 17. feb. 2024
All of the rooms have soap and shampoo in them. I am so sorry we do not serve breakfast. Anytime you stay with us and you have questions or need anything come down to the front desk. So we can better service you

2/10 – Forferdelig

Amber

I booked this room for a homeless woman. Do to know fault of her own she and her children were removed from the property by the police and I haven’t received a refund.
Bodde her 1 natt i januar 2024
Svar fra Keri den 21. feb. 2024
Please share with me some of the details from your stay so that we may better serve you in the future.

6/10 – Grei

Julio

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra Keri den 21. feb. 2024
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.

8/10 – Bra

Srin

Bodde her 1 natt i oktober 2023
Svar fra Keri den 21. feb. 2024
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

10/10 – Utmerket

Eddie

Bodde her 1 natt i desember 2023
Svar fra Keri den 21. feb. 2024
Thank you for taking the time to rate our hotel with 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!

8/10 – Bra

Shawn

Forretningsreisende
Likte: Renhold og personale og service
Bodde her 1 natt i desember 2023

6/10 – Grei

Juan

Reiste med kjæledyr
Likte: Fasiliteter
None
Bodde her 2 netter i desember 2023

10/10 – Utmerket

David

Svar fra Keri den 17. feb. 2024
Thank you for the positive review, David!!! So glad you enjoyed your stay

8/10 – Bra

Romero

Likte: Renhold
It's nice
Svar fra Keri Malone den 9. feb. 2024
Thank you for the positive review! So happy hear you had a great stay with us, safe travels

10/10 – Utmerket

Jewel

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great value
Bodde her 1 natt i november 2023

8/10 – Bra

joseph

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Carmen

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
.
Bodde her 1 natt i desember 2023
Svar fra Berit E. den 5. des. 2023
Hi Carmen. Thank you so much for your 5-star rating. We appreciate your business and hope to see you again very soon!

8/10 – Bra

Juan

Bodde her 2 netter i november 2023

2/10 – Forferdelig

Kevin

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Didn't have towels. Didn't have bucket for ice. No shampoo and conditioner.
Bodde her 1 natt i desember 2023
Svar fra Berit E. den 5. des. 2023
Hi Kevin. We are sorry to hear that you did not enjoy your stay at our motel. You can always check with the front desk if you did not receive items in your room. We will address your issues with our house keeping team right away. We appreciate your feedback as it helps us to do better.

10/10 – Utmerket

Tiffany

Bodde her 1 natt i november 2023

10/10 – Utmerket

BioLife

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff is Great
Bodde her 1 natt i november 2023
Svar fra Berit E. den 30. nov. 2023
Hi Trequida. We appreciate you taking the time to leave us a review and we are happy to hear that our staff is great. Thank you for your feedback. We hope to see you again soon.

6/10 – Grei

James

It was ok
Bodde her 1 natt i november 2023
Svar fra Berit E. den 30. nov. 2023
Hi James. We appreciate your review and would love to know what we could have done to make your stay more enjoyable. Thank you for taking the time to give us your feedback.

8/10 – Bra

Donald

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I was nice on get a extra night when got stuck in snow storm
Bodde her 1 natt i november 2023
Svar fra Berit E. den 30. nov. 2023
Hi Donald. Thank you for your review. We are happy to hear you had a nice place to stay when you were stuck in the snow storm. Safe travels!

10/10 – Utmerket

Traquida

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 3 netter i november 2023