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Anmeldelser av Radisson Blu Kochi

3.5 out of 5
Radisson Blu Kochi
S.A Road, Elamkulam Junction, Kadavanthra, Kanayannur, Kerala

Anmeldelser

8,0

Veldig bra

Rangering på 10 − Utmerket. 73 av totalt 175 anmeldelser." "
Rangering på 8 − Bra. 51 av totalt 175 anmeldelser." "
Rangering på 6 − Grei. 26 av totalt 175 anmeldelser." "
Rangering på 4 − Dårlig. 12 av totalt 175 anmeldelser." "
Rangering på 2 − Forferdelig. 13 av totalt 175 anmeldelser." "

8,2/10

Renhold

8,0/10

Personale og service

8,0/10

Fasiliteter

7,6/10

Overnattingsstedets bygg og tilstand

7,4/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Georg Einar

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice and clean room and good food
Good breakfast with wide selection of both Indian and international items. Located within two minutes waking distance from the new and convenient Kochi Metro, which will take you quickly to MG Road and Lulu mall.
Bodde her 6 netter i desember 2023
Svar fra Radisson Blu den 8. jan. 2024
Thank you for your valuable feedback. We would like to serve you again with best of our hospitality. Looking forward to your next visit soon.

10/10 – Utmerket

Sunny

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
We had a great stay at the hotel. The staff provided over the top service. Soji help us packed
Bodde her 2 netter i juli 2022
Svar fra Team Radisson Blu den 11. okt. 2022
Thank you for your valuable feedback. We would like to serve you again with best of our hospitality. Looking forward to your next visit soon.

8/10 – Bra

Michael og Norway

Likte: Renhold, personale og service og romkomfort
Lå litt "utenfor".
De fleste som jobbet på hotellet var helt topp, noen få dro ned snittet. Frokosten var bra, rommet var bra, ellers helt ok fasiliteter som treningsrom og spa-avdeling. Spa-avdelingen var desverre lite service-instilt. Vi synes hotellet var dyrt i forholdt til hva du fikk. De fleste ansatte var hyggelige og veldig behjelpelige.
Bodde her 2 netter i februar 2018

6/10 – Grei

George

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Had problems with food from the breakfast buffet that led to nausea and upset stomach.
Bodde her 2 netter i mai 2024
Svar fra Radisson Blu den 18. mai 2024
Thank you for taking the time to review our hotel on this platform. It is our constant endeavor to delight all our guests and give them a memorable experience but it appears we missed the mark this time and I would like to sincerely apologies for the services you had experienced. I have noted all your feedback which we have addressed with the food service department to take necessary actions wherever applicable

8/10 – Bra

Bryan

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean, good staff, excellent buffet on restaurant
Bodde her 7 netter i februar 2024
Svar fra Radisson Blu den 6. mars 2024
Thank you for your valuable feedback. Looking forward to your next visit soon.

4/10 – Dårlig

Gautam

Reiste med familie
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Rooms are small, menu is limited, it didn't feel like Radisson
Bodde her 1 natt i februar 2024
Svar fra Radisson Blu den 6. mars 2024
Thank you for your feedback.

10/10 – Utmerket

Kulvir

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Really Nice Duty Manager Jamsheer is really nice person
Bodde her 1 natt i februar 2024
Svar fra Radisson Blu den 6. mars 2024
Thank you for your feedback. we are very pleased to hear that our staff made you pleasant. we thank you for your feedback and hope to serve you again.

10/10 – Utmerket

Triloki Nath

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I had a comfortable stay at the hotel. Breakfast buffet was good and at par with other similar category hotels. I also used a la carte dining at the restaurant. It was reasonably good. Restaurant waiter’s service could better.
Bodde her 1 natt i februar 2024
Svar fra Radisson Blu den 6. mars 2024
Thank you for your valuable feedback. We would like to serve you again with best of our hospitality. Looking forward to your next visit soon.

6/10 – Grei

Arpit

Forretningsreisende
Likte: Renhold og personale og service
A not so 3 star property!
At the time of check-in, I was told that I am being upgraded to the business category room with which I was kind of happy and thanked the staff as I was really tired. However, when I entered the room, there was water on the floor (guess leaked from the overhead AC unit). After a while I realized that there was a smell in the room and hence I called up teh reception to ask if they had given me a smoking room. To this, I was told yes its a smoking room and I can smoke in there. I told the person that I dont smoke and hence I would like to change the room because of the smell to which he replied that they can spray a freshner in the room. On telling that I need to change the room, I was told that there are only twin bed rooms! I had to go for it because of the smoking smell in the room; even though at the time of booking, I had clearly opted for non-smoking and king bed room. Then in the restaurant, when I asked for the menu, I was handed over a torn menu card! I mean, you represent a world known brand so atleast keep up to the standards!
Bodde her 1 natt i februar 2024
Svar fra Radisson Blu den 16. feb. 2024
Thank you for taking the time to review our hotel on this platform. It is our constant endeavor to delight all our guests and give them a memorable experience but it appears we missed the mark this time and we would like to sincerely apologies for the services you had experienced. We have noted all your feedback which we have addressed with the accommodation department to take necessary actions wherever applicable .We assure you we are working diligently to ensure a similar situation does not occur again in the future

4/10 – Dårlig

Tyler

Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
While I was upgraded upon check in and the room was beautiful with a great view, and the breakfast was nice, I had a horrible experience upon checkout at this hotel. To make a long story short, the hotel charged me almost $200 USD for two international phone calls I made despite the fact that I called the front desk before making the first call to ask if the phone was free to use, and they said “yes”. The fact that the hotel manager would not refund me for this charge and honour their word is extremely disappointing. I had faith that Haritha would resolve the issue but she would not go around the policy and make an exception. I will not be staying at this hotel again. I believe you should always trust the customer, but in this case they sided with their staff who denied I had ever called to ask. Disappointing and I expect better.
Bodde her 1 natt i februar 2024
Svar fra Radisson Blu den 13. feb. 2024
Dear Guest, Thank you for taking the time to share your feedback from your visit to the Radisson Blu Kochi . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. Please accept my sincere apologies for the shortfalls you encountered as you have mentioned, and those points will be highly taken under consideration and informed to the concern department heads to seek a prompt improvement. However, we would like to highlight that any personal calls made by the guest from the room by using the 0 dialing facility, will always attract an additional cost. In case of an International call, the same charges will be on a higher side. So in your case have charge you a very genuine rate which is not prepared manually. As soon as your call got connected to the system automatically started generating the charges. We have just asked you to pay for the same service which you used. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Kochi , I look forward to welcoming you back. Sincerely, Team, Radisson Blu Kochi

4/10 – Dårlig

Hemanth

Reiste med en gruppe
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Room had several issues. The electrical socket in the bathroom was not working. The Hair dryer was broken. The service in the restaurant was terrible. The Travel desk was not very forthcoming on their rates.
Bodde her 2 netter i januar 2024
Svar fra Radisson Blu den 7. feb. 2024
Thank you for taking the time to review our hotel on this platform. It is our constant endeavor to delight all our guests and give them a memorable experience but it appears we missed the mark this time and we would like to sincerely apologies for the services you had experienced. We have noted all your feedback which we have addressed with the accommodation department to take necessary actions wherever applicable .We assure you we are working diligently to ensure a similar situation does not occur again in the future

6/10 – Grei

Arun

Likte: Renhold
Likte ikke: Fasiliteter
Bodde her 3 netter i januar 2024
Svar fra Radisson Blu den 13. feb. 2024
Thank you for taking your time to rate us.

2/10 – Forferdelig

Mohan

Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Food was good. Very outdated hotel. Poor maintenance.
Bodde her 4 netter i januar 2024
Svar fra Radisson Blu den 18. jan. 2024
Thank you for your review, kindly share some more details about comment and low rating

8/10 – Bra

Sunitha

Bodde her 1 natt i januar 2024
Svar fra Radisson Blu den 7. feb. 2024
Thank you for taking your time to rate us.

6/10 – Grei

George

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024
Svar fra Radisson Blu den 12. jan. 2024
Thank you for taking your time to rate us.

6/10 – Grei

Jacob Jose

Bodde her 2 netter i januar 2024
Svar fra Radisson Blu den 12. jan. 2024
Thank you for taking your time to rate us.

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Da migliorare il servizio ristorante, poca scelta di piatti internazioni.
Bodde her 6 netter i desember 2023
Svar fra Radisson Blu den 12. jan. 2024
Thank you for your review, kindly share some more details about comment and low rating

8/10 – Bra

Stephen

Bodde her 3 netter i desember 2023
Svar fra Radisson Blu den 8. jan. 2024
Thank you for taking your time to rate us.

6/10 – Grei

George

Reiste med partner
Likte: Renhold og overnattingsstedets bygg og tilstand
Friendly staff but service was not great as compared to our stay at the Radisson in Bangalore. The air conditioning was noisy in the room and the staff did not recognise there were two people staying in the room. The breakfast was good and staff in the dining area were friendly and helpful.
Bodde her 4 netter i desember 2023
Svar fra Radisson Blu den 8. jan. 2024
Thank you for taking the time to review our hotel on this platform. It is our constant endeavor to delight all our guests and give them a memorable experience but it appears we missed the mark this time and I would like to sincerely apologies for the services you had experienced. I have noted all your feedback which we have addressed with the accommodation and food service department to take necessary actions wherever applicable .We are delighted and thankful to see that you have appreciated our team members for their efforts . I sincerely hope you will give us another opportunity to serve you and we look forward to welcoming you back in the not too distant future

10/10 – Utmerket

Louisa

Bodde her 1 natt i desember 2023
Svar fra Radisson Blu den 12. jan. 2024
Thank you for taking your time to rate us as five star.

10/10 – Utmerket

Krishan

Bodde her 3 netter i desember 2023
Svar fra Radisson Blu den 12. des. 2023
Thank you for taking your time to rate us as five star.

2/10 – Forferdelig

NIRAJA

Reiste med familie og små barn
Likte: Overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
No comments on food. Breakfast, dinner, everything was great, and the room as it is was also good, but sadly, the staff and their attitude didn’t give us enough time to enjoy the facilities as we had to spend more time with the reception and travel desk rather than our own personal tasks that we went there for. We’re never going back to this hotel whatsoever!
Bodde her 1 natt i desember 2023
Svar fra Radisson Blu den 12. des. 2023
Thank you for taking the time to review our hotel on this platform. It is our constant endeavor to delight all our guests and give them a memorable experience but it appears we missed the mark this time and we would like to sincerely apologies for the services you had experienced. We have noted all your feedback which we have addressed with the accommodation department to take necessary actions wherever applicable .We assure you we are working diligently to ensure a similar situation does not occur again in the future

6/10 – Grei

Verifisert reisende

Reiste med familie
Bodde her 1 natt i desember 2023
Svar fra Radisson Blu den 12. des. 2023
Thank you for taking your time to rate us.

6/10 – Grei

Ram

Reiste med partner, Forretningsreisende
Likte: Personale og service
Pretty old building and Rooms .
Bodde her 1 natt i november 2023
Svar fra Radisson Blu den 4. des. 2023
Thank you for your feedback.

10/10 – Utmerket

Rahul

Reiste med familie
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff is friendly and helpful
Bodde her 1 natt i november 2023
Svar fra Radisson Blu den 21. nov. 2023
Thank you for your valuable feedback. Looking forward to your next visit soon.

10/10 – Utmerket

Avishek

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 6 netter i oktober 2023
Svar fra Radisson Blu den 21. nov. 2023
Thank you for taking your time to rate us as five star.

10/10 – Utmerket

Divyan

Bodde her 2 netter i september 2023
Svar fra Radisson Blu den 27. sep. 2023
Thank you for taking your time to rate us.

4/10 – Dårlig

Marcia

Reiste med familie
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Poor Housekeeping. Dust everywhere in the room
The only good thing about this hotel is breakfast. The bathroom stinks to the point where we cannot even leave the doors open. The bathtub in our bathroom had a slope on the sides, while taking a bath, the water would get onto the floor and make a puddle. The dust in the room, under the chair, on the table lamps was horrible. It looks like they haven't cleaned or vacuumed the room in months! House keeping needs a major supervisor check.. Don't waste your money on this one.
Bodde her 3 netter i september 2023
Svar fra Radisson Blu den 27. sep. 2023
Thank you for taking the time to review our hotel on this platform. It is our constant endeavor to delight all our guests and give them a memorable experience but it appears we missed the mark this time and we would like to sincerely apologies for the services you had experienced. We have noted all your feedback which we have addressed with the accommodation department to take necessary actions wherever applicable .We assure you we are working diligently to ensure a similar situation does not occur again in the future

10/10 – Utmerket

Dr Sneha

Nice and luxurious stay !!! Good hospitality!! :)
Bodde her 2 netter i september 2023
Svar fra Radisson Blu den 27. sep. 2023
Thank you for your valuable feedback. We would like to serve you again with best of our hospitality. Looking forward to your next visit soon.

10/10 – Utmerket

Amarjeet singh

Bodde her 1 natt i september 2023
Svar fra Radisson Blu den 21. nov. 2023
Thank you for taking your time to rate us as five star.

8/10 – Bra

RAMACHANDRAN

Bodde her 2 netter i september 2023
Svar fra Radisson Blu den 21. nov. 2023
Thank you for taking your time to rate us.

10/10 – Utmerket

Mekha

Likte: Renhold og personale og service
Loved the experience and little things. The welcome drink in front was my favorite
Bodde her 2 netter i september 2023
Svar fra Radisson Blu den 5. sep. 2023
Thank you for your valuable feedback. We would like to serve you again with best of our hospitality. Looking forward to your next visit soon.

8/10 – Bra

sam

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i august 2023
Svar fra Radisson Blu den 5. sep. 2023
Thank you for taking your time to rate us.

4/10 – Dårlig

Akshay

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 2 netter i august 2023
Svar fra Radisson Blu den 5. sep. 2023
Thank you for taking your time to rate us.

8/10 – Bra

calamani maria

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i august 2023
Svar fra Radisson Blu den 12. aug. 2023
Thank you for your rating.

8/10 – Bra

calamani maria

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Personale molto gentile belle camere e pulite
Bodde her 1 natt i august 2023
Svar fra Radisson Blu den 14. aug. 2023
Thank you for your valuable feedback. We would like to serve you again with best of our hospitality. Looking forward to your next visit soon.

10/10 – Utmerket

Tony

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location and attentive staff
Bodde her 1 natt i august 2023
Svar fra Radisson Blu den 12. aug. 2023
Thank you for your valuable feedback. Looking forward to your next visit soon.

8/10 – Bra

Sam og mckinney

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Svar fra Radisson Blu den 12. aug. 2023
Thank you for your rating

6/10 – Grei

Verifisert reisende

Forretningsreisende
Likte ikke: Personale og service
Staff could be more friendlier
Check in not so good they were not very friendly
Bodde her 2 netter i juni 2023
Svar fra Radisson Blu den 12. aug. 2023
Thank you for your valuable feedback and to ensure this doesn't happen again. Looking forward to your next visit soon.

8/10 – Bra

Kugamoorthy

Bodde her 2 netter i mai 2023
Svar fra Radisson Blu den 8. feb. 2024
Thank you for taking your time to rate us.

6/10 – Grei

sandeep

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2023
Svar fra Radisson Blu den 8. feb. 2024
Thank you for taking your time to rate us.

8/10 – Bra

Kevin

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Lovely hotel great service. Location not ideal but plenty of transport available
Bodde her 3 netter i mars 2023
Svar fra Radisson Blu den 30. mars 2023
Thank you for your valuable feedback. Looking forward to your next visit soon.

10/10 – Utmerket

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Friendly and Convenient
All the staff very friendly helpful and informative Good location for Metro and not far from train
Bodde her 1 natt i mars 2023
Svar fra Mahadevan K den 9. mars 2023
Dear Guest,Thank you so much for taking out the time to send us your feedback to us. We are happy to see that we lived up to your expectation during your stay with us.We look forward to welcoming you back soon at Radisson Blu Kochi.

6/10 – Grei

Karol

Reiste med en gruppe
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Dissappointing
One would expect a chain hotel to meet certain standards. This was not the case at the Radisson Blu Kochin: - the service at 2 of the restaurants was very slow and inefficient: it took them 20 mins to let us know that the wine we had ordered was not available and 20 more to actually bring the drinks, that came when we were almost done with the food. We also waited 25 mins for a burger to find out that the fries were cold. - we had to ask 2 times to get toiletries in our bathroom
Bodde her 4 netter i februar 2023
Svar fra Radisson Blu den 25. feb. 2023
Thank you for taking the time to review our hotel on this platform. It is our constant endeavor to delight all our guests and give them a memorable experience but it appears we missed the mark this time and we would like to sincerely apologies for the services you had experienced. We have noted all your feedback which we have addressed with the accommodation department to take necessary actions wherever applicable. We assure you we are working diligently to ensure a similar situation does not occur again in the future

2/10 – Forferdelig

Eranna

Reiste med en gruppe
Likte: Personale og service og fasiliteter
It appears that smoking is not prohibited. The hall and elevators smell of cigarette. I had to request a room change because I was given a smoking room. I made a tollfree call. I was charged about $10 for it
Bodde her 2 netter i januar 2023
Svar fra Radisson Blu den 25. feb. 2023
Thank you for taking the time to review our hotel on this platform. It is our constant endeavor to delight all our guests and give them a memorable experience but it appears we missed the mark this time and I would like to sincerely apologies for the services you had experienced. I have noted all your feedback which we have addressed with the accommodation department to take necessary actions wherever applicable. I sincerely hope you will give us another opportunity to serve you and we look forward to welcoming you back in the not too distant future

6/10 – Grei

Verifisert reisende

Bodde her 1 natt i januar 2023
Svar fra Mahadevan K den 9. mars 2023
Dear Guest,Thank you so much for taking out the time to share your experience with us. We are happy to see that you were satisfied with our services. We look forward to welcoming you back soon at Radisson Blu Kochi.

10/10 – Utmerket

Tara

Bodde her 3 netter i desember 2022
Svar fra Radisson Blu den 25. feb. 2023
Thank you for your rating

2/10 – Forferdelig

Prakash

Forretningsreisende
Likte ikke: Renhold, personale og service og romkomfort
Extremely disappointing
Very disappointing. There were used towels hanging on the bathroom door, so the room was not properly cleaned and prepared before allocating. The room had a stink as well. Then they downgraded me to a room with two single beds which was not acceptable and then to a box room without windows which I accepted as I was too tired at the end of a long day to argue with them.
Bodde her 2 netter i november 2022
Svar fra Mahadevan K den 27. des. 2022
Dear Guest,Thank you so much for taking out the time to send us the review about your stay with us.We are sad to see that we could not live up to the expectations. I have personally spoken to the concerned department head on the issues you had to face.Please accept my sincere apologies for the inconvenience caused to you. Be assured that the corrective actions will be taken to ensure that this does not happen again in the future,We look forward to welcoming you back again in near future.

8/10 – Bra

Niza

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Central location! Rooms could have been a bit bigger
Bodde her 1 natt i august 2022
Svar fra Radisson Blu den 22. sep. 2022
Thank you for your feedback . Kindly share some more details about comment

6/10 – Grei

Martin

Forretningsreisende
Likte: Personale og service
Personalet er meget venlige og hjælpsomme. Værelses er ok men middelmådigt. Badeværelses var godt. Begrænset udvalg i lille restaurant.
Bodde her 6 netter i august 2022
Svar fra Radisson Blu den 22. sep. 2022
Gracias por sus valiosos comentarios. Nos gustaría servirle nuevamente con lo mejor de nuestra hospitalidad. Esperando su próxima visita pronto.