Eksteriør
Sjekk tilgjengelighet

Anmeldelser av Mauna Kea Beach Hotel, Autograph Collection

4.5 out of 5
Mauna Kea Beach Hotel, Autograph Collection
62-100 Mauna Kea Beach Dr, Kamuela, HI

Anmeldelser

9,4

Suverent

Rangering på 10 − Utmerket. 314 av totalt 433 anmeldelser." "
Rangering på 8 − Bra. 90 av totalt 433 anmeldelser." "
Rangering på 6 − Grei. 23 av totalt 433 anmeldelser." "
Rangering på 4 − Dårlig. 3 av totalt 433 anmeldelser." "
Rangering på 2 − Forferdelig. 3 av totalt 433 anmeldelser." "

9,4/10

Renhold

9,4/10

Personale og service

9,2/10

Fasiliteter

9,2/10

Overnattingsstedets bygg og tilstand

9,0/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Chisato

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 5 netter i april 2024
Svar fra Director of Public Relations and Marketing den 12. mai 2024
Aloha Chisato, Mahalo for your fantastic rating! We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon to Mauna Kea Beach Hotel, Autograph Collection.Mahalo,Diana SuDirector of Public Relations and Marketing

10/10 – Utmerket

Maggie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 7 netter i mars 2024
Svar fra Director of Public Relations and Marketing den 7. mai 2024
Aloha Maggie, Mahalo for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Mauna Kea Beach Hotel, Autograph Collection; we hope to see you again soon. Mahalo,Diana Su,Director of Public Relations and Marketing

10/10 – Utmerket

John michael

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
FANTASTIC LOCATION, WONDERFUL BEACH AND A FRIENDLY STAFF
Bodde her 8 netter i april 2024
Svar fra Director of Public Relations and Marketing den 17. apr. 2024
Aloha Mr. Michael, Mahalo for staying at Mauna Kea Beach Hotel, Autograph Collection, and for your excellent rating. We are pleased you enjoyed our convenient location and the courteous service provided by our associates. We appreciate you sharing your feedback and look forward to seeing you on your next visit.Mahalo,Diana SuDirector of Public Relations and Marketing

10/10 – Utmerket

Eric

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The beach was amazing! The Manta Rays were spectacular!
Bodde her 9 netter i mars 2024
Svar fra The Mauna Kea Beach Hotel team den 23. apr. 2024
Mahalo for your five star review! We are pleased to have met your expectations and hope to welcome you back again soon!

8/10 – Bra

Baba

Likte: Renhold
Bodde her 4 netter i januar 2024
Svar fra The Mauna Kea Beach Hotel team den 26. mars 2024
Mahalo Baba!

10/10 – Utmerket

Mao

Bodde her 5 netter i mars 2024
Svar fra Director of Public Relations and Marketing den 29. mars 2024
Aloha Mao, Mahalo for the perfect rating. We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Mauna Kea Beach Hotel, Autograph Collection, and we look forward to welcoming you back soon.Mahalo,Diana Su,Director of Public Relations and Marketing

10/10 – Utmerket

Al

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great Resort. Great Customer Service.
Bodde her 2 netter i januar 2024
Svar fra Guest Services Team den 29. jan. 2024
Mahalo for sharing your review of your recent trip with us. We're delighted to see that overall you enjoyed your stay and found the hotel and team members have met your expectations. We hope to welcome you back again soon!

8/10 – Bra

Marc

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
The ambiance and overall property is truly amazing and beautiful. It has the best vibe of an older era of resorts, which we loved for our honeymoon. Views and sunsets are epic. Food and service is great. Plantings inside the hotel need an upgrade and a few things in our room needed fixing otherwise a perfect week. Best of all, it has the best beach on the big island in my view.
Bodde her 6 netter i januar 2024
Svar fra Guest Services Team den 29. jan. 2024
Mahalo for your review. We hope you created many Mauna Kea Moments enjoying the beautiful and always pristine Kauna'oa Bay! We look forward to welcoming you back!

10/10 – Utmerket

Christy og LOOMIS

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The staff was very helpful and friendly.
Bodde her 1 natt i januar 2024
Svar fra Guest Services Team den 29. jan. 2024
Mahalo for your review! We're delighted to see that you enjoyed your stay and found the team members have met your expectations. We hope to welcome you back again soon!

10/10 – Utmerket

Jill

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 10 netter i januar 2024
Svar fra Guest Services Team den 18. jan. 2024
Mahalo for your 5 star rating. We appreciate it!

10/10 – Utmerket

Zhyan Jay og Mission Viejo

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i september 2023
Svar fra Guest Services Team den 27. des. 2023
Mahalo for your 5 star rating! We appreciate it!

6/10 – Grei

Kellie

Bodde her 6 netter i oktober 2023
Svar fra Guest Services Team den 18. des. 2023
Mahalo for your rating! We appreciate it!

10/10 – Utmerket

Natasha

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Top notch service at this island resort
Everything was amazing…from check-in, beach staff, Hau Tree & Manta staff, valets. Only negative was the hours for the Copper Bar. No food until late in the day so we never got to eat there. Sad to leave, will definitely return, and highly recommend!
Bodde her 4 netter i desember 2023
Svar fra Guest Services Team den 18. des. 2023
Mahalo for joining us to experience the magic of Mauna Kea! We look forward to welcoming you back for many years to come!

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
The best keeps getting better
This is one of my favorite places to stay. MK is a vintage hotel from the 50s that is meticulously maintained. The beach is unparalleled if you’re looking for a serene setting. Thanks to its vintage status, the beach is just steps away. Service is always terrific and friendly. I’ve also noticed that the quality of food seems to be improving which was one area I wasn’t as crazy about in past stays.
Mauna Kea beach is pristine and typically calm.
View from balcony
Enjoying a beer from the balcony of my room.
Working out on the beach first thing in the morning.
Bodde her 4 netter i november 2023
Svar fra Guest Services Team den 27. des. 2023
Mahalo for choosing to stay with us again. It is truly our pleasure to share and serve you with the spirit of Aloha. We are thrilled to hear that you were able to enjoy the same experience you have come to know and love. We are honored to be your favorite resort and look forward to welcoming you back for many years to come!

10/10 – Utmerket

Caludia

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It’s a beautiful location
Bodde her 6 netter i september 2023
Svar fra Guest Services Team den 27. des. 2023
Nothing beats the beautiful location of the Mauna Kea Beach Hotel!

10/10 – Utmerket

MOTOAKI

Bodde her 1 natt i november 2023
Svar fra Guest Services Team den 18. des. 2023
Mahalo for your 5-star rating! We appreciate it!

10/10 – Utmerket

Taylor Nicole

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful resort! It had everything you would need there and the staff was very friendly.
Bodde her 7 netter i oktober 2023
Svar fra Guest Services Team den 6. nov. 2023
Mahalo for your review. We're delighted to see that you enjoyed your stay and found the hotel and team members have met your expectations. We hope to welcome you back again soon!

10/10 – Utmerket

Renee

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The Mauna Kea has a lovely retro vibe ideally located on a small bay. The ease of lounging on beach, sitting at the pool, or hearing the waves from your lanai makes this hotel ideal for relaxation.
Bodde her 3 netter i oktober 2023
Svar fra Guest Services Team den 31. okt. 2023
Nothing beats the beautiful location of the Mauna Kea Beach Hotel! And we are glad you had the opportunity to experience that. We look forward to welcoming you back.

6/10 – Grei

Steve

Reiste med familie og små barn
Likte: Fasiliteter
Likte ikke: Personale og service
It was ok. Very out dated. Service could be better. Several times I asked for things but i got the impression i was a burden and blew me off twice. The beach was amazing.
Bodde her 3 netter i oktober 2023
Svar fra Guest Services Team den 16. okt. 2023
Mahalo for your review. We apologize that all of your expectations were not met and want you to know that your feedback has been shared with key department team leaders so that wherever possible, corrections can be made.

10/10 – Utmerket

roy

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Wonderful property, beautiful views, perfect beach. Manta was excellent, highly recommend Veal chop with morel mushrooms and the Lilikoi souffle
Bodde her 10 netter i september 2023
Svar fra Guest Services Team den 9. okt. 2023
Mahalo for sharing your review of your recent trip with us. We're delighted to see that you enjoyed your stay and found the hotel and Manta to have met your expectations. We hope to welcome you back again soon!

10/10 – Utmerket

Murli

Reiste med partner, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff was amazing, food was delicious!
Bodde her 4 netter i september 2023
Svar fra Guest Services Team den 26. sep. 2023
Mahalo for your review. With the mission not only to meet but exceed our guest's expectations, we are thrilled to hear you enjoyed your time here at the resort. We hope to welcome you back again soon.

10/10 – Utmerket

JOHN

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Big Island Perfection
Wonderful at every level…
Bodde her 5 netter i september 2023
Svar fra Guest Services Team den 22. sep. 2023
Mahalo for joining us to experience the magic of Mauna Kea! We look forward to welcoming you back for many years to come!

10/10 – Utmerket

Michelle

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Our room was right on the ocean. We were upgraded to a beautiful suite. It was the best place I have ever stayed!
Bodde her 3 netter i september 2023
Svar fra Guest Services Team den 8. sep. 2023
Mahalo for your review! joining us to experience the magic of Mauna Kea! We look forward to welcoming you back for many years to come!

10/10 – Utmerket

Rudy

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 5 netter i august 2023
Svar fra Guest Services Team den 8. sep. 2023
Mahalo for your 10-star rating! We appreciate it!

8/10 – Bra

Rodney

Bodde her 6 netter i august 2023
Svar fra Guest Services Team den 22. sep. 2023
Mahalo for your 4 star rating. We appreciate it!

10/10 – Utmerket

John

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The Mauna Kea is a rare resort that invokes classic Hawaii.
Bodde her 5 netter i august 2023
Svar fra Guest Services Team den 1. sep. 2023
Mahalo for joining us to experience everything the Mauna Kea Beach Hotel, Autograph Collection has to offer. We hope to have the pleasure of welcoming you back!

10/10 – Utmerket

Alexandra

Bodde her 2 netter i august 2023
Svar fra Guest Services Team den 28. aug. 2023
Mahalo for your 10 star rating. We appreciate it!

10/10 – Utmerket

Daniel P. og Sun City West

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
My favorite place in Hawaii!
Bodde her 5 netter i august 2023
Svar fra Guest Services Team den 28. aug. 2023
We are honored to be your favorite resort and look forward to welcoming you back for many years to come!

10/10 – Utmerket

Dominic

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 7 netter i august 2023
Svar fra Guest Services Team den 25. aug. 2023
Mahalo for your 5-star rating! We appreciate it!

10/10 – Utmerket

Dee

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 7 netter i august 2023
Svar fra Guest Services Team den 25. aug. 2023
Mahalo for your 10 star rating! We appreciate it!

2/10 – Forferdelig

Joaquim

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 6 netter i august 2023
Svar fra Guest Services Team den 18. aug. 2023
We'd like to sincerely apologize that you did not enjoy your stay with us. We hope we have the pleasure of having you as our guest again, so we may have the opportunity to provide you with an experience that not only meets but exceeds your expectations

10/10 – Utmerket

Elia

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Love this property, looking forward to the upcoming property improvements.
Bodde her 5 netter i juli 2023
Svar fra Guest Services Team den 10. juli 2023
Mahalo for your review! We are delighted to hear you love and enjoy and the property. We look forward to welcoming you back!

10/10 – Utmerket

jeff

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Wonderful facility. Peaceful and quiet with very accomadating staff!
Bodde her 5 netter i juni 2023
Svar fra Guest Services Team den 6. juli 2023
Mahalo for your review! We are glad to hear you had a wonderful time enjoying everything Mauna Kea Beach Hotel has to offer. We hope to welcome you back again soon!

10/10 – Utmerket

Michele

Reiste med familie
Likte: Personale og service og overnattingsstedets bygg og tilstand
Beautiful beach, lovely staff, everything well attended to.
Bodde her 4 netter i juni 2023
Svar fra Guest Services Team den 20. juni 2023
Thank you for your review Michele! We are glad you got to experience the magic of Mauna Kea. We hope to welcome you back again.

10/10 – Utmerket

Michael

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Well maintained and staffed Friendly and welcoming Expensive but value is there
Bodde her 6 netter i juni 2023
Svar fra Guest Services Team den 14. juni 2023
Aloha Michael. Mahalo for sharing your positive review! We are thrilled you enjoyed your visit and hope to welcome you back one day soon.

6/10 – Grei

Greg E

Reiste med familie
Likte: Renhold og personale og service
The beach chairs were aweful. It was like sitting on a cruise ship with chairs lined up one next to the other with 18” between chairs. We had to get up at 5:00 am to place a towel to save a chair. Restaurants kept closing for dinner. Apparently, staffing issues. We expedited more for the money. Overall disappointed. Most likely NOT to retrun.
Bodde her 8 netter i juni 2023
Svar fra Guest Services Team den 12. juni 2023
Ensuring our guests enjoy their stay is our number one priority and we apologize that we fell short. We will share your comments with our team to look for better ways to improve our services. We hope you join us again so we may have the opportunity to restore your confidence in the resort!

8/10 – Bra

Richard

Reiste med partner
Likte: Personale og service og overnattingsstedets bygg og tilstand
Favorite beach, solitude of location, &drama of ocean & geography. We’d always enjoyed it as a couples retreat. Now, fauna has been cleared away, no longer a place of Hawaiian solitude, has become an active, family resort. Sad that the Manta experience has become over exploited, with excursion boats and night snorkeling.
Bodde her 7 netter i mai 2023
Svar fra Guest Services Team den 23. mai 2023
First, we'd like to sincerely thank you for taking the time to review your stay, it is the best way for us to provide our team with feedback on the areas we have succeeded in and the areas we can improve. We're delighted to hear that overall you enjoyed your visit and we look forward to welcoming you back. Mahalo!

6/10 – Grei

Joel

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 7 netter i april 2023
Svar fra Guest Services Team den 1. mai 2023
We hope you visit us again so we may have the opportunity to restore your confidence in the resort!

10/10 – Utmerket

Jennifer

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This is one of my favorite hotels. Incredible art, architecture and location, and the staff is super friendly and welcoming. The food and drinks are great and the vibe is just perfect. Can’t say enough. Worth the splurge.
Bodde her 2 netter i mars 2023
Svar fra Guest Services Team den 4. apr. 2023
Mahalo for choosing to stay with us at the Mauna Kea Beach Hotel, Autograph Collection! We are thrilled to hear that you were able to enjoy your stay. Thank you for your excellent 5-star review. We hope your travels bring you back to the island again soon. Aloha!

8/10 – Bra

Monica

Reiste med familie
Likte: Fasiliteter og overnattingsstedets bygg og tilstand
The resort has a beautiful stretch of beach with comfortable lounge chairs, friendly staff, & clean rooms. The grounds are adorned with gorgeous flowering trees and shrubs, a Buddha statue atop a steep flight of wide stairs, and plenty of spots to view the sunset. We had a room with an ocean/sunset view which was well worth the extra cost. The market offered amazing Kona coffee drinks and less expensive snack options. The restaurants were unbelievably overpriced! There were no affordable options, and dinner reservations are required. The boutique shops were nice, particularly Noa Noa. The parking valets were great. Overall, a lovely resort but not spectacular.
Bodde her 4 netter i mars 2023
Svar fra Guest Services Team den 5. apr. 2023
Thank you for sharing your review. There is no denying Kauna'oa Bay's natural beauty and the beautiful landscape here at the Mauna Kea Beach Hotel, Autograph Collection where you'll experience peace and tranquility. Overall, we're glad you enjoyed your stay! Mahalo!

10/10 – Utmerket

Sonia

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The Mauna Kea is a stunning property with wonderful amenities for the whole family. We had full use of surf boards, boogie boards, SUPs, kayaks and snorkel equipment throughout our stay. The resort is elegant and has beautiful walks; the restaurants and bars are priced highly as you'd expect, but the quality of food and drinks is very good. Staff were incredibly helpful and very friendly. We did the Authentic Sails experience while we were there and cannot recommend it highly enough. We found that to secure a bed on the beach, we had to get there very early (7-8:30). You are permitted to reserve a bed for a couple of hours, so people tend to go down early, reserve all the best beds, and then disappear and come back later which is a little irritating. There's nothing to do but play the game unfortunately. Finally, the room wasn't huge and for a family of 4 sharing, it was a little cramped. However, we felt safe enough at the resort to let our kids (10 and 13) come and go throughout the day, so they had their own space when they needed it. Overall, the property exceeded our already high expectations and we can't wait to return.
Svar fra Guest Services Team den 9. mars 2023
Aloha and Mahalo for your 5 star review! We're delighted you and your family enjoyed the Mauna Kea Beach Hotel and all the amenities our resort has to offer. It was truly our pleasure. Thank you for choosing to stay with us we look forward to welcoming you back!

4/10 – Dårlig

Alae

Reiste med familie
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
We have stayed in this hotel a few times before, the bed is very uncomfortable, mattresses need to be changed, sheets and covers were dirty, the curtains doesn’t close properly, the food is mediocre at the best, the beach is nice. However, you can’t sit in a huge area, preserved for VIPs, you feel that you are treated as a second class citizen. Not worth the money, doubt we will stay again in it.
Svar fra Guest Services Team den 6. mars 2023
Aloha @Alae, thank you so much for sharing your concerns about your stay. We are incredibly sorry to hear about your experience and disappointed that we did not provide you with an exceptional stay. We will share your feedback with our housekeeping, management and culinary teams to ensure our guests are receiving the quality of rooms they expect and deserve. We truly value your patronage and thank you again for taking the time to share your thoughts.

10/10 – Utmerket

Tammy

Bodde her 2 netter i februar 2023
Svar fra Guest Services Team den 3. mars 2023
Thanks for the excellent rating! We appreciate your taking the time to share this with use. Aloha and Mahalo!

10/10 – Utmerket

Elizabeth C

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Privacy and view of the accommodation was a big plus. Staff were helpful and friendly. Restaurants were very good, especially Manta. Snorkeling was most enjoyable. 👍
Bodde her 6 netter i februar 2023
Svar fra Guest Services Team den 17. feb. 2023
Mahalo for joining us to experience the magic of Mauna Kea! We look forward to welcoming you back for many years to come!

10/10 – Utmerket

Robert

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nestled on a quiet bay, this hotel is a real find for anyone seeking to unwind and enjoy the best of the Big Island. The staff was great. The Manta restaurant was very good. Really a treasure!
Bodde her 3 netter i januar 2023
Svar fra Guest Services Team den 9. feb. 2023
Mahalo for joining us to experience the magic of Mauna Kea! We look forward to welcoming you back for many years to come!

10/10 – Utmerket

Danny

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand

10/10 – Utmerket

David Christopher og San Clemente

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Stunning resort
Bodde her 2 netter i november 2022
Svar fra Guest Services Team den 30. nov. 2022
Mahalo for joining us at Mauna Kea Beach Hotel. We hope to welcome you back again soon!

10/10 – Utmerket

Katherine

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We loved this property: large rooms with comfortable bed, conveniently placed amenities, superb valet service, friendly staff, excellent bath products, and an amazing beach and snorkeling spots.
Bodde her 3 netter i september 2022
Svar fra Guest Services Team den 3. okt. 2022
Thank you for joining us to experience everything the Mauna Kea Beach Hotel, Autograph Collection has to offer. We hope to have the pleasure of welcoming you back!

10/10 – Utmerket

Elizabeth

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
What a dreamy hotel on one of the most gorgeous beaches in the world.
Bodde her 3 netter i juli 2022
Svar fra Marguerite den 18. juli 2022
Mahalo for your kind words! We are so happy to hear that you enjoyed your stay with us.

10/10 – Utmerket

Adam

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i juli 2022