Hoteller i Kampung Benus

«The check-in process and communicate all good but the unit cleanliness is really bad. »

«1. It’s self-checkin checkout process without real person showing up. 2. There was sink smell in the room for the first day»

«Unit is dirty has cockroaches »

«Place is clean , except the aircon do not seem to have heaters»

«La mejor opción, calidad relación precio para un fin de semana.»

«This hotel is listed as five star. To be honest it should be removed from Hotels.com. It is a one star at best. Worn down. Had to search for the reception. The room had an intens smell of industrial cleaning chemicals. Probably to hide the smell of mould. Absolutely nauseous smell. It was not clean and it was run down. View was straight into a concrete wall, and this was supposed to be a suite. The shower did not have warm water. For several hours there was drilling noise in the room to be heard ...

«The reception was very helpful and upgrade us to a one bed roof suite instead of studio suite.»

«The room was terrible. Smelly, not clean and even the bottle watter in the room was opened. I have been staying Wyndham around the world and this is the worst.»

«The property was so unclean. The towel smell bad. There was no toilet paper provided. Even thou we ask for it. End up we have to buy. The shower water was so small. You cannot even take a basic bath. Cups was smelly with a fishy smell. Bed was comfortable actually.»

«Our stay was okay, but a few small details could be improved. The studio wasn’t on the highest floor as expected, there was no hand wash, and only half a roll of toilet paper was provided. These simple touches would make a big difference, especially for families travelling from afar. We were also asked to cancel our unrefundable booking, which caused some confusion, and check-in instructions were not sent 24 hours in advance, making arrival less smooth. I hope these points help improve the ...

«There is a major difference between budget and cheap and this property can only be described as cheap and neglected! The entire expierience isn’t worth 10% of the price paid!»

«Beautiful hotel with friendly helpful staff, especially Mark who showed us around the hotel at check in. Lovely welcome drink offered at check in also. Gym looked great but only had one night stay and didn’t use it, the pool area was lovely and relaxing. Rooms were clean and bed was huge and super comfortable. Day spa looked nice but didn’t use. The food was a bit average at the restaurant down stairs and think they could add a few cocktails to the drinks list to have round the pool. Other ...