Hoteller i Kampung Asap

«Unit is dirty has cockroaches »

«Hi following are my observation and comment for improvement: 1. The masterbedroom door need to be fixed. Cannot open from inside the room. Knob mechanism not working. 2. TV box not fuctioning properly. 3. The room floor is not clean. Dust and hair strands can be found everywhere in the unit. 4. Washing machine was leaking water continuously. We had to clear the water using cloth. No broom or mop in the room. 5. Insufficient utensils. The unit is not well maintained in general. I will not ...

«Place is clean , except the aircon do not seem to have heaters»

«There is a major difference between budget and cheap and this property can only be described as cheap and neglected! The entire expierience isn’t worth 10% of the price paid!»

«The property was so unclean. The towel smell bad. There was no toilet paper provided. Even thou we ask for it. End up we have to buy. The shower water was so small. You cannot even take a basic bath. Cups was smelly with a fishy smell. Bed was comfortable actually.»

«La mejor opción, calidad relación precio para un fin de semana.»

«Rooms were clean and had everything we needed. Check in staff were helpful but dudnt speak alot of English »

«Checkin wasn’t great. Communication was good but they told us about an unexpected tourism tax just for staying there but we weren’t aware of the tax until we checked in. Wouldn’t have booked with them had we known about a tax. »

«Check in time STRIGHTLY starts at 3pm, although arrive earlier also need to wait till the time. Property is clean, neat & tidy. i booked 3 bedrooms condo due to we have 8 persons in this trip, all feels happy with the stay.»

«This hotel is listed as five star. To be honest it should be removed from Hotels.com. It is a one star at best. Worn down. Had to search for the reception. The room had an intens smell of industrial cleaning chemicals. Probably to hide the smell of mould. Absolutely nauseous smell. It was not clean and it was run down. View was straight into a concrete wall, and this was supposed to be a suite. The shower did not have warm water. For several hours there was drilling noise in the room to be heard ...

«The reception was very helpful and upgrade us to a one bed roof suite instead of studio suite.»

«Our stay was okay, but a few small details could be improved. The studio wasn’t on the highest floor as expected, there was no hand wash, and only half a roll of toilet paper was provided. These simple touches would make a big difference, especially for families travelling from afar. We were also asked to cancel our unrefundable booking, which caused some confusion, and check-in instructions were not sent 24 hours in advance, making arrival less smooth. I hope these points help improve the ...

«Staff are friendly n helpful »