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Anmeldelser av Bukoto Heights Apartments

3 out of 5
Bukoto Heights Apartments
Plot 481 482, Moyo Close, Bukoto, Kampala

Anmeldelser

8,0

Veldig bra

Rangering på 10 − Utmerket. 11 av totalt 42 anmeldelser." "
Rangering på 8 − Bra. 20 av totalt 42 anmeldelser." "
Rangering på 6 − Grei. 8 av totalt 42 anmeldelser." "
Rangering på 4 − Dårlig. 3 av totalt 42 anmeldelser." "
Rangering på 2 − Forferdelig. 0 av totalt 42 anmeldelser." "

8,4/10

Renhold

8,6/10

Personale og service

8,0/10

Fasiliteter

8,4/10

Overnattingsstedets bygg og tilstand

6,0/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Angela

Forretningsreisende
Likte: Romkomfort
Great big rooms; very comfortable.
If you like space, you'll love these big rooms! We were picking up supplies for our village school and the staff were fantastic. They went out of their way to assist us. Even storing some small furniture and boxes for us until our truck arrived. They were really great.
Bodde her 4 netter i januar 2024
Svar fra Neeraj Singh den 18. jan. 2024
Dear Valued Guest,Greetings from Bukoto heights apartment!!At the outset, we all at Bukoto Heights Apartments thank you for having stayed with us, and giving us your feedback, which will help us to serve you better.I am delighted to note that you enjoyed your stay with us and we were able to live upto your expectation. We seek your continued patronage in order to build a relationship. we look forward to your next visit and seek an opportunity to serve you.Thank you for choosing Bukoto Heights Apartments and look forward to host you soon.Kind Regards,

8/10 – Bra

Angela

Bodde her 1 natt i januar 2024
Svar fra NEERAJ SINGH den 18. jan. 2024
Dear Madam,At the outset, we thank you for sparing your time and giving us your valuable feedback.Your comments are highly motivating and we have shared it with entire team at Bukoto Heights Apartments. All this truly makes the effort worth it.Thank you for choosing Bukoto Heights Apartments and look forward to your continued visits.Kind Regards,

8/10 – Bra

Verifisert reisende

Forretningsreisende
Likte: Renhold og romkomfort
Bodde her 1 natt i november 2023
Svar fra NEERAJ SINGH den 18. jan. 2024
Dear Sir / Madam,At the outset, we thank you for sparing your time and giving us your valuable feedback.Your comments are highly motivating and we have shared it with entire team at Bukoto Heights Apartments. All this truly makes the effort worth it.Thank you for choosing Bukoto Heights Apartments and look forward to your continued visits.Kind Regards,

8/10 – Bra

Angela

Forretningsreisende
Likte: Renhold
Bodde her 1 natt i november 2023
Svar fra NEERAJ SINGH den 18. jan. 2024
Dear Madam,At the outset, we thank you for sparing your time and giving us your valuable feedback.Your comments are highly motivating and we have shared it with entire team at Bukoto Heights Apartments. All this truly makes the effort worth it.Thank you for choosing Bukoto Heights Apartments and look forward to your continued visits.Kind Regards,

4/10 – Dårlig

Biodun

Bodde her 5 netter i november 2023
Svar fra Neeraj Singh den 7. des. 2023
Dear Guest,Thank you for taking the time to provide feedback on this platform. We appreciate your input, but we would like more details about the specific issues you encountered during your stay at Bukoto Heights Apartments, as nothing was communicated to us at the time.It's important to note that all suggestions contribute to our improvement, and without specific information, we are unable to address any concerns you may have had during your visit. Additionally, please be aware that there is a charge for early check-ins made 10.5 hours prior to the scheduled check-in time.If you have any further questions or concerns, please don't hesitate to contact us directly.

4/10 – Dårlig

Verifisert reisende

Forretningsreisende
No hot water in the mornings
No hot water on both mornings. I advised staff after the first night but still no change. Disappointing. Also, pillows are uncomfortable. Bed is good though, room is clean, service is okay.
Bodde her 2 netter i oktober 2023
Svar fra Neeraj Singh den 2. nov. 2023
Dear Guest,Greetings!We deeply apologize for any inconvenience you experienced during your recent stay with us. It's important to note that our hot water heating system is centrally located, and the time it takes for hot water to reach your room may vary depending on the floor you are staying on. Additionally, we have taken note of your concerns regarding the pillows, and we will promptly replace them.Please be assured that we value your feedback, and we are committed to taking the necessary steps to prevent similar issues from arising in the future.We eagerly anticipate your return in the near future and want to assure you that we will continue to provide you with the highest level of attention and service at all times.

4/10 – Dårlig

Clarence

Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
I recently stayed at this hotel, expecting a decent 3-star experience, but was left disappointed. The rooms were dated with worn-out furniture and the linens had seen better days. The cleanliness was below par, and I spotted dirt in more than a few places. Moreover, the Wi-Fi connection was patchy, making it tough for me to get work done during my stay. Breakfast was mediocre at best, with limited choices and not much variation from day to day. Overall, I would say this hotel feels more like a 2-star establishment. Would think twice before booking again.
Bodde her 6 netter i september 2023
Svar fra Neeraj Singh den 4. okt. 2023
Dear Guest,Greetings from Bukoto Heights Apartments!We sincerely regret the inconvenience caused to you during your stay with us.Kindly rest assured that your feedback will be addressed and corrective measures will be taken so that they are not repeated again.We look forward to welcoming you back in the not too distant future and assure you of our best of attention and services at all times.

10/10 – Utmerket

John

Likte: Renhold og overnattingsstedets bygg og tilstand
Love it!
Bodde her 5 netter i august 2023
Svar fra Neeraj Singh den 4. okt. 2023
Dear Valued Guest,Greetings from Bukoto heights apartment!!At the outset, we all at Bukoto Heights Apartments thank you for having stayed with us, and giving us your feedback, which will help us to serve you better.I am delighted to note that you enjoyed your stay with us and we were able to live upto your expectation. We seek your continued patronage in order to build a relationship. we look forward to your next visit and seek an opportunity to serve you.Thank you for choosing Bukoto Heights Apartments and look forward to host you soon.

10/10 – Utmerket

Erica

Bodde her 12 netter i juli 2023
Svar fra Neeraj Singh den 4. okt. 2023
Dear Valued Guest,Greetings from Bukoto heights apartment!!At the outset, we all at Bukoto Heights Apartments thank you for having stayed with us, and giving us your feedback, which will help us to serve you better.I am delighted to note that you enjoyed your stay with us and we were able to live upto your expectation. We seek your continued patronage in order to build a relationship. we look forward to your next visit and seek an opportunity to serve you.Thank you for choosing Bukoto Heights Apartments and look forward to host you soon.

10/10 – Utmerket

Samalie

Likte: Renhold og romkomfort
Solo
Bukoto heights has ample parking space. The receptionists are very welcoming, professional and efficient. The rooms are spacious, airy and well equipped.
Bodde her 2 netter i juni 2023

10/10 – Utmerket

Stine

Reiste med familie
Likte: Renhold og overnattingsstedets bygg og tilstand
Very helpful and nice staff. They cleaned every day. Make sure to get an apartment in block b. There is so much noice from a church and the road in block a. The swimming pool is about 10 minutes walk away on kabira club. We also had access to munyono resort. A veeeery nice place to relax.
Bodde her 17 netter i juni 2023

10/10 – Utmerket

Léontine

Likte: Renhold og overnattingsstedets bygg og tilstand
Everything went so smooth. I booked for my family and the assistant manager was very helpful and kind!! Clean appartements!! I will recommend this one!! Thank you
Svar fra Neeraj Singh den 22. mai 2023
Dear Valued Guest,Greetings from Bukoto heights apartment!!At the outset, we all at Bukoto Heights Apartments thank you for having stayed with us, and giving us your feedback, which will help us to serve you better.I am delighted to note that you enjoyed your stay with us and we were able to live upto your expectation. We seek your continued patronage in order to build a relationship. we look forward to your next visit and seek an opportunity to serve you.Thank you for choosing Bukoto Heights Apartments and look forward to host you soon.

8/10 – Bra

Samalie

Reiste med familie
Likte: Renhold og romkomfort
Bodde her 2 netter i mars 2023
Svar fra NEERAJ SINGH den 28. mars 2023
Dear Valued Guest ,Greetings of the day from “Bukoto Heights Apartments” Kampala, Uganda!Thank you for your kind Patronage!!We are delighted to know you liked your stay with us. This is the best motivation we can use.I am happy to personally coordinate your next visit and urge you to write in with any requirement.My team and I look forward to maintaining a long and fruitful association with you.Hope to welcome you back soon at Bukoto Heights Apartments, Kampala, Uganda soon.

8/10 – Bra

Angela

Forretningsreisende
Likte: Renhold
Clean and comfortable
Very clean. Nice spacious apartments. A/C is only in one bedroom so rest of apartment was quite warm. Needs AC in living area. Pillows are very high. Other than that the apartment was excellent. The sofa is so comfortable and spacious. Plenty of cupboard space. The staff were very helpful. I would definitely stay there again.
Bodde her 3 netter i mars 2023
Svar fra Neeraj Singh den 14. mars 2023
Dear Valued Guest ,Greetings of the day from “Bukoto Heights Apartments” Kampala, Uganda!Thank you for your kind Patronage!!We are delighted to know you liked your stay with us. This is the best motivation we can use.I am happy to personally coordinate your next visit and urge you to write in with any requirement.My team and I look forward to maintaining a long and fruitful association with you.Hope to welcome you back soon at Bukoto Heights Apartments, Kampala, Uganda soon.

6/10 – Grei

Angela

Bodde her 1 natt i januar 2023
Svar fra Neeraj Singh den 31. jan. 2023
Dear Guest,Greetings from Bukoto Heights Apartments!We sincerely regret the inconvenience caused to you during your stay with us.Kindly rest assured that your feedback will be addressed and corrective measures will be taken so that they are not repeated again.We look forward to welcoming you back in the not too distant future and assure you of our best of attention and services at all times.Kind Regards,Neeraj Singh

6/10 – Grei

Angela

Bodde her 3 netter i januar 2023
Svar fra Neeraj Singh den 31. jan. 2023
Dear Guest,Greetings from Bukoto Heights Apartments!We sincerely regret the inconvenience caused to you during your stay with us.Kindly rest assured that your feedback will be addressed and corrective measures will be taken so that they are not repeated again.We look forward to welcoming you back in the not too distant future and assure you of our best of attention and services at all times.Kind Regards,Neeraj Singh

8/10 – Bra

ELISA

Reiste med familie
Likte: Renhold og romkomfort
Large family stay
Stayed in two rooms. Rooms were nice and spacious, bar and restaurant provided good service. We are a family of 8, but they only provided 2 towels per room, and even when asked for more towels/shampoo/bath wash, none were provided. Advertised that a gym was available, but the reception will give you a voucher to go a country club several miles away. Good or bad depending on how you look at it. Beyond that, rooms were clean, beds were comfortable, and my sleep was sound.
Bodde her 1 natt i desember 2022
Svar fra Neeraj Singh den 2. jan. 2023
Dear Ms. Elisa, Greetings from Bukoto Heights Apartments!!We thank you for taking out your precious time to provide us your valuable feedback. We are happy to hear that you liked the ambience, housekeeping & the services of Bukoto heights apartments. Also, we have noted the dissonance that you have faced for the amenities as per the occupancy mentioned by you & we assure you that we will be resolving the issue on priority basis.Moreover, regarding the gym facility please note that our sister property Kabira country club is located within the distance of less than 1 Mile & is equipped with half Olympic sized swimming pool, Biggest state of the art gymnasium in East Africa, sauna & steam room etc. We look forward to welcoming you back at Bukoto Heights Apartments and assure you of our best of attention and services at all times.Kind Regards, Neeraj Singh General Manager

10/10 – Utmerket

Sarah

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Security was top notch. Staff very friendly from the gate keeper to the receptionist and manager. Loved it and hope to come back in December
Bodde her 13 netter i juli 2022

6/10 – Grei

Brenda og Franklin

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
I booked this property based on reviews. At check-in there was an unexplained delay, I could tell something was not right. After about 10 mins the girl comes and tells me that the Manager says the Expedia rate offered is not valid. I asked them to properly communicate this with Expedia and leave me out of it. It was very upsetting!!!
Bodde her 1 natt i november 2021

10/10 – Utmerket

Sara Mirembe

Reiste med familie, Reiste med en gruppe
Likte: Renhold og romkomfort
Bodde her 4 netter i september 2021
Svar fra Hiren den 15. sep. 2021
Dear Mr. Sara Greetings From Bukoto Heights Apartments !! Thank you for feed back we are waiting to welcoming you once again. Regards Hiren Modha Manager Bukoto Heights Apartments

6/10 – Grei

Samir Samsuddin

Forretningsreisende
Likte: Renhold
Bodde her 2 netter i mai 2021

8/10 – Bra

Verifisert reisende

Forretningsreisende, Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Me gusto la ubicación y la limpieza. No me gusto algun insectillo que había por ahi. Pero todo el personal tenia buen humor y estaban dispuestos ha ayudarte.
Bodde her 8 netter i april 2021

10/10 – Utmerket

Verifisert reisende

Reiste med en gruppe
Likte: Renhold og romkomfort
reat stay
Great stay.
Bodde her 6 netter i september 2020

8/10 – Bra

Verifisert reisende

Forretningsreisende, Reiste med en gruppe
Likte: Fasiliteter og overnattingsstedets bygg og tilstand
Excellent property, great service. I always stay there when I am bringing a tour group to Uganda. However, internet service is almost nonexistent in the apartments which means you have to go down to the lobby area. Other than that, I highly recommend the facility.
Bodde her 3 netter i mars 2020
Svar fra Hiren den 17. mars 2020
Dear Sir, Greetings From Bukoto Heights Apartments!! Thank you for your Feedback. sorry for inconvenience we are rise this issue to our IT Department and make sure the next time you not find any issue regarding this. Regards Hiren Modha Manager

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Ok place for the price but a little caution.
The staff and management were all nice to me. They let me stay 7 hours past check out for $40. They have a small kitchen, the food was ok. There is an elevator, it's a gated place with security. There is access to swimming pool and gym through a sister hotel that is ten minutes drive away. There is AC, and kitchen in the room. I didn't watch TV so I can't say. There is a safe but to small for my laptop. Complaints, I have two: I killed two cockroaches in the single day I was there, and there is a club access the street that goes until 4am in the weekends. And if course there is the singing Muslims that blast away in their loud speakers at 530am. I found it a little hard to sleep well
Bodde her 1 natt i mars 2020
Svar fra Hiren den 17. mars 2020
Dear Sir, Greetings From Bukoto Heights Apartments!! Thank you for your Feedback. sorry for inconvenience we are rise this issue to House keeping and make sure the next time you not find any issue regarding this. Regards Hiren Modha Manager

8/10 – Bra

BRANDON

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
One night stay with family
Stay was nice. Service was good, Food and drinks at hotel restaurant were very good. Only issue was we are a family of four, and inside the room there was only ONE towel. When housekeeping staff was asked for more towels, we were initially told no, they had to get permission to give us a towel for each member of our family. Location of hotel is also good, only a few minutes from Acacia Mall and many restaurants and shopping.
Bodde her 1 natt i november 2019
Svar fra Hiren den 4. des. 2019
Dear Mr Brandon Greetings From Bukoto Heights Apartments!! Thank you for your review, sorry for inconvenience about bath towel and i am personally talk rise this issue to House keeping department to not get difficulty. we are improve our service and next time you do not get any difficulty regarding this. Best Regards Hiren Modha Manager Bukoto Heights Apartments.

8/10 – Bra

POH LIAN

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Good apartment
Good apartment, the WiFi need to be improved. It’s clean, kitchen is good. Only don’t have washing machine.
Bodde her 3 netter i april 2019
Svar fra Hiren den 24. apr. 2019
Dear Ms Poh Greetings Thank you for your review. let me work out on wifi and next time you didn't get the problem. i am taking personal care for this issue.

8/10 – Bra

POH LIAN

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i april 2019
Svar fra Hiren den 24. apr. 2019
Thanks for staying with us. We appreciate your feedback!

10/10 – Utmerket

Monica og Denver, CO

Forretningsreisende, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent service, beautiful property and they’ve recently added a restaurant. Very good food.
Bodde her 4 netter i mars 2019
Svar fra Hiren den 12. mars 2019
Thanks for staying with us. We appreciate your feedback Best Regards Hiren Modha Manager

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great place. When I arrived my room was smelly but they were accommodating and gave me a new room.
Bodde her 17 netter i august 2018
Svar fra Hiren den 12. sep. 2018
Dear Ms Grace Greetings of the day from “Bukoto Heights Apartments” Kampala, Uganda! Thank you for your kind Patronage!! We are delighted to know you liked your stay with us. This is the best motivation we can use. I am happy to personally coordinate your next visit and urge you to write in with any requirement. My team and I look forward to maintaining a long and fruitful association with you. Hope to welcome you back soon at Bukoto Heights Apartments, Kampala, Uganda soon. Warm Regards, Hiren

10/10 – Utmerket

Grace

Best value hotel in town
Great hotel and restaurant, the rooms are huge! Don't expect to use the kitchen utensils though. One highlight is that hotel guests have free access to the country club =)
Bodde her 7 netter i august 2018
Svar fra Hiren den 12. sep. 2018
Dear Ms Grace Greetings of the day from “Bukoto Heights Apartments” Kampala, Uganda! Thank you for your kind Patronage!! We are delighted to know you liked your stay with us. This is the best motivation we can use. I am happy to personally coordinate your next visit and urge you to write in with any requirement. My team and I look forward to maintaining a long and fruitful association with you. Hope to welcome you back soon at Bukoto Heights Apartments, Kampala, Uganda soon. Warm Regards, Hiren

6/10 – Grei

Sham og London

Likte: Personale og service og romkomfort
Very Friendly receptionists
The apartments were as appeared on the website. We stayed in the B block.The staff were very helpful and friendly most especially front desk staff. The rooms were clean on arrival and cleaned everyday by housekeeping. Down fall during our stay was there were cockroaches in the kitchen as well sewage stench to our room. The water in toilet bowl smelt like poo and was brown after flashing. They tried to fix this issue on a number of times but the problem didnt go away. Although parts our experience were not as expected, i would recommend to friends and leave here again.
Bodde her 15 netter i desember 2017

8/10 – Bra

Cathy og Canada

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Will be back
These apartments were perfect. Nice size accommodation. Clean, with pleasant staff. Location was ideal. Accessible pool. Kitchenette had everything needed. Safe and secure.
Bodde her 5 netter i oktober 2017
Svar fra Sanjee K Jaiswal den 12. nov. 2017
Dear Sir, Greetings of the day from “Bukoto Heights Apartments” Kampala, Uganda! Thank you for your kind Patronage!! We are delighted to know you liked your stay with us. This is the best motivation we can use. I am happy to personally coordinate your next visit and urge you to write in with any requirement. My team and I look forward to maintaining a long and fruitful association with you. Hope to welcome you back soon at Bukoto Heights Apartments, Kampala, Uganda soon. Warm Regards,

8/10 – Bra

Michael

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Lovely apartment
I spent a week at Bukoto Heights. Its a lovely apartment, and the staff were helpful.
Bodde her 7 netter i juni 2017
Svar fra Sanjeev den 22. aug. 2017
Respected Sir Greetings! Thank you for staying with us. We really appreciate your feed back. We are looking forward for your next stay at our property. So that we can provide you much better hospitality and services. Best Regards

6/10 – Grei

Pauline og UK

Likte: Renhold, personale og service og romkomfort
Nice hotel close to centre of Kampala
My only critisism is we had checked prior to booking if we could bring guests in and were told yes but when we were there we were advised they had to wait downstairs. Other than that it was beautiful and the staff were wonderful.
Bodde her 11 netter i juni 2017
Svar fra Sanjeev den 22. aug. 2017
Respected Sir Greetings! Thank you for staying with us. We appreciate your feed back. Yes we do allow visitors in the day hours. We looking forward for your next stay at our place and we believe that you will get better services and hospitality. Best Regards

8/10 – Bra

Morris

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Not great but not bad. I'll be back.
TV channels are about 10: BBC, two soccor, four Bollywood, one Hollywood.. they need more Hollywood. The safe is small, to small for a laptop. No swimming pool or gym but they have a pass to a nice facility at a nearby health club. It's hard for them to make change for larger bills. Cleaning girls need daily reminding to leave soap and bottled water. Managers are all Indian no Africans. Everyone is polite and ready to assist you with you're needs. The price is reasonable and the location is not far from the best mall in Uganda. Easy to get a Boda. Rooms are two queen beds one bath one kitchen and spacious. Elevator works.
Bodde her 14 netter i mai 2017

10/10 – Utmerket

fred og Fresno, Ca.

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
The facilities were very good as was the staff. Only disappointment was that there is no restaurant in the facility.
Svar fra Prabin den 10. mai 2017
Dear Guest, Thank you for staying with us and providing your valuable feedback. We are glad to know that you liked our apartment and were happy with the services provided by our customer focused staff. We regret for your inconvenience due to lack of restaurant. However we have enough arrangement to order the food from the popular restaurants in town. We also have our sister property named Kabira Country Club located in a walk able distance which can cater your request in the hotel as well as apartment. We look forward to welcoming you in the near future.

6/10 – Grei

Morris og Utah, USA

Likte: Personale og service og romkomfort
Nice but....
The room large but infested with Cockroaches. I sprayed and killed about fifty. The internet was so slow that it was almost no good. The safe was small. The room spacious and kept. The beds nice. The fourth floor was high because the elevator was broken. The managment was nice to deal with.

8/10 – Bra

Nicola og Cardiff

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Very modern apartment
Great apartment - everything looked brand new and really modern. There was an insect infestation in the apartment kitchen, though, which was really offputting. We didn't want to cook in there after seeing bugs and roaches! The free use of the Country Club nearby was fantastic, we went there both days. A great place to relax.

6/10 – Grei

Deidrah og California

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Huge bedrooms and very quiet.
Isaac at the front desk was very helpful. However the amount of pots and pans in the kitchen is very limited as well as no can opener. I have stayed in other "hotels" with kitchenette's and they were much more stocked than Bukoto's. After the second night I decided it was more of a hassle to try to cook than to go out. I would stay here again but only if I could bring in my own utensils, etc.

8/10 – Bra

Emmanuel og Kampala

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice place to relax from
was good