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Anmeldelser av Hilton Garden Inn Kalamazoo

3 out of 5
Hilton Garden Inn Kalamazoo
303 North Rose Street, Kalamazoo, MI

Anmeldelser

8,8

Utmerket

Rangering på 10 − Utmerket. 186 av totalt 301 anmeldelser." "
Rangering på 8 − Bra. 60 av totalt 301 anmeldelser." "
Rangering på 6 − Grei. 33 av totalt 301 anmeldelser." "
Rangering på 4 − Dårlig. 14 av totalt 301 anmeldelser." "
Rangering på 2 − Forferdelig. 8 av totalt 301 anmeldelser." "

9,4/10

Renhold

8,8/10

Personale og service

8,4/10

Fasiliteter

9,2/10

Overnattingsstedets bygg og tilstand

9,0/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Rachael

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It’s very kept up on and has a clean atmosphere very family friendly as well.
Bodde her 1 natt i mai 2024

8/10 – Bra

Kat

Bodde her 1 natt i april 2024

4/10 – Dårlig

SUSAN

Likte: Renhold
Likte ikke: Overnattingsstedets bygg og tilstand
I arrived late at night and discovered the room had no blinds, the light then disturbing my much needed sleep. The next day I changed rooms, but neither of the rooms were the more glamorous circular windowed rooms presented on the website. The coffee machines in each room didnt work and were replaced by others that didnt work, very disappointing over a 5 night stay. I booked the Hilton for it's high quality but it didnt live up to expectations.
Bodde her 5 netter i april 2024

6/10 – Grei

Maria

Forretningsreisende
We stayed 2 nights andOur room was not serviced.
Bodde her 2 netter i april 2024

8/10 – Bra

Karen

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Super clean and up to date. Wish the bistro menu was more expensive.
Bodde her 2 netter i april 2024

8/10 – Bra

Carmen

Bodde her 2 netter i april 2024

6/10 – Grei

Tony

Bodde her 1 natt i april 2024

10/10 – Utmerket

Tiffani

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Was very beautiful hotel. Kalamazoo mall in walking distance.
Bodde her 2 netter i april 2024

10/10 – Utmerket

Linds

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel was very clean and beautiful. The staff at the desk was extremely pleasant and helpful. All the employees we encountered were friendly and made us feel welcome.
Bodde her 1 natt i april 2024

6/10 – Grei

Brian

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024

10/10 – Utmerket

Russell

Bodde her 1 natt i april 2024

10/10 – Utmerket

William og Lake Villa

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024

10/10 – Utmerket

deborah

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024

10/10 – Utmerket

LYRA

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great stay!
Bodde her 1 natt i april 2024

8/10 – Bra

Richelle

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024

6/10 – Grei

Frank

Reiste med familie
Staff was nice, room was not. Horrible shower engineering. Hotel was in the ghetto. Many homeless and inappropriate figures lurking around. Found 2 drug ballon’s on the property.
Bodde her 3 netter i mars 2024

8/10 – Bra

Scott

Bodde her 2 netter i mars 2024

10/10 – Utmerket

Nancy

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
great location
Bodde her 2 netter i mars 2024

10/10 – Utmerket

Mary

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Wonderful staff. Beautiful property.
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Paige

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice
Bodde her 1 natt i mars 2024

8/10 – Bra

TIMOTHY

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Personale og service
Nice place, but don’t order room service - it took forever & was ice cold
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Austin

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Tracy og Haslett

Likte: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024

8/10 – Bra

Kristie

Likte: Personale og service
Bodde her 1 natt i februar 2024

10/10 – Utmerket

James og Williamsburg

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Overall an excellent experience. The staff was warm and professional. The property was clean snd aesthetically pleasing. The only disappointment was the breakfast buffet and the selections,
Bodde her 2 netter i februar 2024

10/10 – Utmerket

Paige

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good love it
Bodde her 1 natt i februar 2024

10/10 – Utmerket

bridgett

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i februar 2024

4/10 – Dårlig

Angela

Reiste med partner
Likte: Renhold
Likte ikke: Personale og service
The walls in this hotel are paper thin. We were up half the night because we could hear the people in the room next to us talking & laughing. Called the desk multiple times during the night & they said they’d ask them to be quiet, every time I called & said I can still hear them, man at the desk got noticeably more and more annoyed with me. It was so loud that I originally thought it was people hanging out in the hallway but the man at the desk said security went up there & no one was in the hall. I can’t believe I could hear them that loud if they were in their room. They weren’t even like shouting or playing music, just talking loudly & laughing, sounded like they were maybe a little drunk having fun but not insanely rowdy. I just can’t believe how much we could hear them. It was like they were in our bathroom. I eventually gave up & complained at check out the next morning. Woman at the desk said that is a common complaint & there was nothing she could do to reimburse me since I booked through Expedia. I paid for an extra nice hotel for a relaxing evening away from the kids but would have gotten more sleep if I had stayed home. I’ve never been able to hear people in the room next to me like that in a hotel. Otherwise the hotel is really beautiful & comfortable. If we had quiet neighbors my experience would have been excellent, but they need to add more soundproofing.
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Marie

Bodde her 1 natt i februar 2024

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent!
We will be back!
Bodde her 1 natt i februar 2024

10/10 – Utmerket

brandon

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Breakfast on site was a great amenity. The bartenders Lexi, Harrison and, Katie were kind and accomodated my every need. Overall this has been a great stay and I will totally recommend this place to friends and family that might ever end up in downtown Kalamazoo.
Bodde her 3 netter i februar 2024
Svar fra Brad S den 8. feb. 2024
brandon,Thank you so much for your kind review!

10/10 – Utmerket

Zipporah

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Best hotel in Kalamazoo!
Fantastic every time! Thank you so much!
Bodde her 1 natt i januar 2024
Svar fra Brad S den 29. jan. 2024
Zipporah,Thank you so much for your kind review! We are so excited that you are enjoying our hotel! Thank you!

10/10 – Utmerket

Kim

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Super sweet relaxing lounge, comfortable beds and nicely decorated rooms, really clean and all around excellent experience.
Bodde her 1 natt i januar 2024
Svar fra Brad S den 29. jan. 2024
Kim,Thank you so much for your kind review!

10/10 – Utmerket

Adriene

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Great place to stay clean friendly
Svar fra Brad S den 29. jan. 2024
Adrienne,Thank you so much for your kind review! Thank you!

6/10 – Grei

Diane

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Stay at the Hilton
It was nice but some of the lights in the room wasn't working. I thought there were room services for ordering breakfast but there wasn't. This is why I select the Hilton, but other then this. I was able to get a good night sleep and felt secure. Thank you!
Bodde her 1 natt i januar 2024
Svar fra Brad S den 29. jan. 2024
Thank you for your review!

10/10 – Utmerket

Derek

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra Brad S den 29. jan. 2024
Derek,Thank you so much for your kind review! Thank you!

6/10 – Grei

Michelle

Reiste med familie
Likte: Renhold og personale og service
Didn’t love the elevator at the parking garage but once you get your hotel key much easier to access parking through skywalk
Our view
Very bright at night even with shades
Bodde her 1 natt i januar 2024
Svar fra Brad S den 29. jan. 2024
Michelle,Thank you so much for your kind review! Thank you!

10/10 – Utmerket

Heather

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i desember 2023
Svar fra Brad S den 29. jan. 2024
Thank you so much for your kind review! Thank you!

10/10 – Utmerket

Barry

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
very nice place with an excellent friendly staff
Bodde her 3 netter i desember 2023
Svar fra Brad S den 29. jan. 2024
Barry,Thank you so much for your kind review! Thank you!

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
What a refreshing stay for nye! We were in town for a concert at the state theatre. Brought or dog and she loved the room as well! So clean and accommodating, staff was wonderful as well
Bodde her 2 netter i desember 2023
Svar fra Brad S den 29. jan. 2024
Anonymous,Thank you so much for your kind review! Thank you!

10/10 – Utmerket

Kimberly

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Unnecessary upcharge
Clean, nice, check in was easy. No complaints about the room or atmosphere. Breakfast was edible, but i wouldn't hand paid extra for it if id have had the option. Also, the hotel charged me $20 for parking at the ramp. The ramp only charged $15. So they upcharged me $5. Which seemed really unnecessary.
Bodde her 1 natt i desember 2023
Svar fra Brad S den 3. jan. 2024
Thank you so much for your kind review!

10/10 – Utmerket

Sherry og Mishawaka

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It's lovely
Bodde her 1 natt i desember 2023
Svar fra Brad S den 8. feb. 2024
Sherry,Thank you!

8/10 – Bra

Darrlyn

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I didn’t like the parking situation. Guests need to park in the parking garage across the street. They do not offer valet parking. Not being familiar with the area, and traveling alone, it was a little concerning.
Svar fra Brad S den 8. feb. 2024
Darrlyn,I am so sorry for your frustration. I hope to see you in the future!

10/10 – Utmerket

Jessica

Bodde her 1 natt i desember 2023
Svar fra Brad S den 3. jan. 2024
Thank you so much for your kind review!

10/10 – Utmerket

BARBARA og GRAND RAPIDS

Reiste med partner
Likte: Fasiliteter
Other guests were so noisy in the hall, slamming doors, laughing loudly. When my husband approached them at 4 am, after being awakened initially at 2:
Bodde her 1 natt i desember 2023
Svar fra Brad S den 3. jan. 2024
Thank you so much for your kind review!

4/10 – Dårlig

Verifisert reisende

Likte: Renhold
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Disappointing
My "Deluxe" room was on the 6th floor in a corner of the building. It had 5 windows that were about 3 feet tall and 8 inches wide. I've seen wider windows in jail cells. If you look at the exterior picture of this hotel, you can see them just under the building's cornice. Then there was the chirping fire alarm. When I complained, they told me to push the middle button to silence it. That works great...for about 4 hours then it starts up again. When I asked if I could get a 9 volt battery to fix it myself, I was told that maintenance wasn't available until Monday. Both night's sleep interrupted by a chirping fire alarm. Lastly, Downtown Kalamazoo is trying to refresh its downtown but this hotel is apparently beyond that radius. Pretty sketchy area.
Bodde her 2 netter i desember 2023
Svar fra Brad S den 3. jan. 2024
I am so sorry for the experience you had with us. Please accept my apology.

8/10 – Bra

Sue

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra Brad S den 3. jan. 2024
Thank you so much for your kind review!

10/10 – Utmerket

Chris

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra Brad S den 3. jan. 2024
Thank you so much for your kind review!

10/10 – Utmerket

Jackie

Bodde her 1 natt i desember 2023
Svar fra Brad S den 3. jan. 2024
Thank you so much for your kind review!