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Anmeldelser av Holiday Inn Express Hotel & Suites Kailua-Kona, an IHG Hotel

2.5 out of 5
Holiday Inn Express Hotel & Suites Kailua-Kona, an IHG Hotel
75-146 Sarona Ln, Kailua-Kona, HI

Anmeldelser

8,4

Veldig bra

Rangering på 10 − Utmerket. 520 av totalt 1003 anmeldelser." "
Rangering på 8 − Bra. 282 av totalt 1003 anmeldelser." "
Rangering på 6 − Grei. 101 av totalt 1003 anmeldelser." "
Rangering på 4 − Dårlig. 51 av totalt 1003 anmeldelser." "
Rangering på 2 − Forferdelig. 49 av totalt 1003 anmeldelser." "

8,8/10

Renhold

9,0/10

Personale og service

8,4/10

Fasiliteter

8,6/10

Overnattingsstedets bygg og tilstand

8,6/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Anna

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This is a very nice hotel in Kailua-Kona, Hawai’i. Our room was large and very clean, with comfy beds, large bathroom, a sitting/working area, small dining area, and a small coffee station. The coffee station had a kurig coffee machine, small sink, microwave, and a refrigerator. This allowed us to store/prepare simple quick meals when we didn’t feel like going out to eat. The hotel has a hot tub and a pool, all very well maintained and very clean. The towels are provided at the front desk. Full breakfast was provided with our room in a large breakfast area. The hotel is located within convenient walking distance from the bay-front street with shopping and dining options. This allowed us to leave our car at the hotel and walk to the Kona bay pier, and shopping centre without worrying about parking the car on a busy street. The staff of the hotel was very friendly, helpful and accommodating. The hotel is located approx 15 min from the Kona airport. We would highly recommend this hotel for anyone! Thank you Holiday Inn and Suites for making our stay in Kona easy, safe and pleasant!
Bodde her 6 netter i mai 2024

10/10 – Utmerket

Maria

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024

10/10 – Utmerket

margaret

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i februar 2024

8/10 – Bra

Apurv

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property was advertising ocean view room however they were under renovation. They did give us refund back but was disappointed. The AC wasnt working properly for couple of nights because of renovatjons. Staff was really friendly and helpful. Breakfast was awesome with good variety of options. Location is really good as downtown kona and shopping areas are walkable. Parking is affordable and de ent. Overall a good hotel and would love to stay there once again.
Bodde her 9 netter i mai 2024

10/10 – Utmerket

Anita

Likte: Renhold
Bodde her 2 netter i mai 2024

6/10 – Grei

Dragan

Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 9 netter i april 2024
Svar fra Netlynn G den 15. mai 2024
Aloha Dragan, we thank you for leaving us a review. We hope to see you again soon.

8/10 – Bra

Hermann og Moraira

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Top Lage, gut ausgestattete saubere Zimmer, gutes Frühstück, alles bestens....
Bodde her 1 natt i mai 2024
Svar fra Netlynn G den 15. mai 2024
Aloha Herman, we appreciate your feedback and hope to see you soon. Aloha

8/10 – Bra

Michael Ray

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Breakfast was awesome
Bodde her 6 netter i mai 2024
Svar fra Netlynn G den 15. mai 2024
Aloha Michael Ray, we thank you for letting us host your stay. Hope to see you again soon. Mahalo !

4/10 – Dårlig

Kelsie

Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Bodde her 1 natt i mai 2024
Svar fra Netlynn G den 15. mai 2024
Aloha Kelsie, thank you for taking the time to leave us a rating. We appreciate your feedback. Mahalo

10/10 – Utmerket

Sarai

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024
Svar fra Netlynn G den 15. mai 2024
Aloha Sarai, thank you for your feedback we appreciate it. Hope to see you again soon.

8/10 – Bra

Donna

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff was very friendly and accomodating. Donna was there every day we were and it was a pleasure to see her. The free breakfast was great tasting with lots of variety - both hot items, continental, cold items and a variety of beverages were provided. The room was clean and updated. Great water pressure for the shower. Wish I had time to try the spa and pool
Bodde her 2 netter i mai 2024
Svar fra Netlynn G den 7. mai 2024
Aloha Donna, we appreciate you feedback. Thank you for taking the time to leave us a review. We hope to see yolu again soon.

8/10 – Bra

Steven

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Parking stalls are a bit tight if you have a full sized vehicle. They weren’t fully booked because of renovations on the 3rd floor, so we were lucky I suppose. There were a lot of stalls available during our stay. Overall it was a nice stay. My family and I loved the continental breakfast in the mornings. And the staff were friendly. I would stay here again when I visit next time.
Bodde her 3 netter i april 2024
Svar fra Netlynn G den 25. apr. 2024
Aloha Steven, we appreciate your feedback. Thank you for letting us host your stay, we hope to see you and your family again soon. Mahalo and Aloha !

10/10 – Utmerket

gerald

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra Netlynn G den 25. apr. 2024
Aloha Gerald, thank you for taking the time to leave us a review. We appreciate your feedback and hope to see you again.

6/10 – Grei

Belinda

Bodde her 4 netter i april 2024
Svar fra Netlynn G den 15. mai 2024
Aloha Belinda, thank you for taking the time to leave us a review. We appreciate your feedback and hope to see you soon.

10/10 – Utmerket

Hubert H.

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Best experience in all of the islands. Top of the line all the way.
Bodde her 3 netter i april 2024
Svar fra Netlynn G den 25. apr. 2024
Aloha Hubert, thank you so much for taking the time to leave us a review. We appreciate your feedback and hope to see you again soon. Mahalo !

8/10 – Bra

Duncan og Calgary

Bodde her 1 natt i april 2024
Svar fra Netlynn G den 7. mai 2024
Aloha Duncan, thank you for leaving us a review, we appreciate your feedback and hope to see you again soon.

8/10 – Bra

Timothy lee

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
From the time we arrived until the time we left the staff was extremely friendy and helpful. The hotel and grounds were kept very clean. Only complaint was the noise the last couple of nights we were there. There was a large group of younger people up late partying and making an excessive amount of noise. Both nights I notified the front desk and nothing was done to resolve the issue. Otherwise, we had a very nice stay.
Bodde her 7 netter i mars 2024
Svar fra Netlynn G den 8. apr. 2024
Aloha Tim, we apologize inconvenience. Our deepest apologies, we hope to serve you better soon. Thank you for letting us host your stay.

10/10 – Utmerket

Cristina

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice place and staff
Bodde her 5 netter i mars 2024
Svar fra Netlynn G den 31. mars 2024
Aloha Cristina,Thank you for taking the time to leave us a review. Your feedback is appreciated. We hope to see you again soon!

10/10 – Utmerket

Roald Harina

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 6 netter i mars 2024
Svar fra Netlynn G den 31. mars 2024
Aloha Roald,We appreciate your feedback & hope to see you again in the near future.

10/10 – Utmerket

Helen

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great price for a super Kona location. Friendly, helpful staff, clean facility
Bodde her 3 netter i mars 2024
Svar fra Netlynn G den 26. mars 2024
Dear Helen, we appreciate your feedback. Thank you for allowing us to host your stay. We hope to see you again soon. Mahalo!

10/10 – Utmerket

Steve

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was just so welcoming and accomidating
Bodde her 3 netter i mars 2024
Svar fra Netlynn G den 22. mars 2024
Aloha Steve, we appreciate your feedback. Thank you for letting us host your stay, we hope to see you again soon.

8/10 – Bra

Kenneth

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good
Bodde her 1 natt i mars 2024
Svar fra Netlynn G den 19. mars 2024
Aloha Kenneth, we appreciate your feedback and thank you for letting us host your stay. We hope to see you again soon !

10/10 – Utmerket

Sherri

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Netlynn G den 15. mars 2024
Aloha Sherri, we appreciate your feedback. Thank you for giving us the opportunity to host your stay, we hope to see you again soon.

8/10 – Bra

Rebecca

Likte: Renhold og personale og service
Bodde her 1 natt i februar 2024
Svar fra Netlynn G den 9. mars 2024
Aloha Rebecca,Thank you for allowing us to host your stay, we appreciate your feedback and hope to see you again soon.

10/10 – Utmerket

Larry

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice breakfast til 10am offering included
Bodde her 1 natt i februar 2024
Svar fra Netlynn G den 1. mars 2024
Aloha Larry, thank you for taking your time to leave us a review. We appreciate your feedback and hope to see you again soon. Again, Mahalo and Aloha.

10/10 – Utmerket

Neil

Likte: Renhold og personale og service
Bodde her 7 netter i februar 2024
Svar fra Netlynn G den 1. mars 2024
Aloha Neil, thank you for taking the time to leave us a review. We appreciate your feedback and hope to see you again soon.

4/10 – Dårlig

Stephen

Reiste med familie
Likte: Renhold og personale og service
Refrigerator was non functional and was needed to keep medication cool. Had to store the medication with staff downstairs. For the extremely high price charged for the room it was expected to have the appliance working!
Bodde her 1 natt i februar 2024
Svar fra Netlynn G den 1. mars 2024
Aloha Stephen, we apologize for the inconvenience We appreciate the feedback and hope to be of better service for you in your next stay with us. Again, thank you and we apologize for the inconvenience.

10/10 – Utmerket

Paul Frank Heyard

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 7 netter i februar 2024
Svar fra Netlynn G den 24. feb. 2024
Aloha, we thank you for taking the time to leave us a review. We appreciate your feedback and hope to see you again soon. Thank you !

10/10 – Utmerket

Cathy

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent and safe location with shopping and restaurants within walking distance. Clean rooms & plenty of room. Friendly & kind employees.
Bodde her 2 netter i februar 2024
Svar fra Netlynn G den 24. feb. 2024
Aloha Cathy, thank you for taking the time to leave us a review. We appreciate your feedback and hope to see you again soon. Thank you !

10/10 – Utmerket

Thomas og Corvallis

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great front desk staff and nice facilities.
Bodde her 1 natt i februar 2024
Svar fra Netlynn G den 24. feb. 2024
Aloha Thomas, thank you for your feedback. We appreciate you for taking the time to leave us a review. Once again, thank you and aloha !

10/10 – Utmerket

Christine

Bodde her 1 natt i februar 2024
Svar fra Netlynn G den 22. mars 2024
Aloha Christine, thank you for taking the time to give us a review. We appreciate your feedback and hope to see you again soon.

10/10 – Utmerket

Kathleen

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
In the heart of Kailua-Kona walking district. Friendly staff. Sufficient basic amenities like breakfast included, shampoo, blow dryer, AC. We stayed comfortably one night with 5 adults in the room as we had just arrived in the evening and did not want to drive the long distance at night to the Volcano area. Good value for an expensive region. Would stay again for a night or two.
Bodde her 1 natt i februar 2024
Svar fra Netlynn G den 24. feb. 2024
Aloha Kathleen, thank you for taking the time to leave us a review. We appreciate your feedback and hope to see you again soon.

8/10 – Bra

Mai Nou

Reiste med partner, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We stayed here for a night since our flight got in later in the evening. The facility felt to be in a safe location with lots of entertainment and dining in the proximity. There is overnight car parking fee but it was less than $20. Plenty of car parking. A continental warm breakfast was served. Check in and check out was fast and convenient. There was a pool and weight room but we did not use it.
Bodde her 1 natt i februar 2024
Svar fra Netlynn G den 17. feb. 2024
Aloha, thank you for taking the time to leave us a review. We appreciate your feedback and hope to see you again soon! Mahalo from the staff and management at Holiday Inn Express Kailua Kona !

10/10 – Utmerket

Ben

Reiste med familie
The staff is exceptional in every way!!
Bodde her 2 netter i februar 2024
Svar fra Netlynn G den 17. feb. 2024
Aloha, thank you for taking the time to leave us a review. We appreciate you feedback and hope to serve you again in the near future ! Mahalo !

8/10 – Bra

Maryna og Seattle

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra Netlynn G den 17. feb. 2024
Aloha, thank you for taking the time to leave us a rating. We appreciate the feedback and hope to see you again soon! Mahalo !

10/10 – Utmerket

Barbara

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We like to stay
Bodde her 3 netter i februar 2024
Svar fra Netlynn G den 13. feb. 2024
Aloha Barbara, thank you for taking the time to give us a feedback. We appreciate it very much. We hope to see you again soon !Again, Mahalo and Aloha!

10/10 – Utmerket

Dennis

Bodde her 10 netter i januar 2024
Svar fra Netlynn G den 22. mars 2024
Aloha Dennis, thank you for taking the time to leave us a review. We hope to see you again soon. Aloha and Mahalo !

2/10 – Forferdelig

Carol

Very unhappy with Expedia. Tried canceling my reservation through both Expedia and Holiday Express with out success. Both told me to contact the other which I did. Payment went through Expedia but they would not respond or refund the payment. This I tried to do two months before the date of reservation. I will never use Expedia again and will share my experience with others.
Bodde her 1 natt i februar 2024
Svar fra Netlynn G den 10. feb. 2024
Aloha Carol,We apologize for the inconvenience. We hope that you will give us the opportunity to serve you again in the future. Please let us know if you have any questions, again Mahalo and Aloha.

6/10 – Grei

Nicholas Andrew

Reiste med familie og små barn
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice stay
Bodde her 8 netter i januar 2024
Svar fra Netlynn G den 10. feb. 2024
Aloha,Thank you for taking the time to rate your stay with us. We hope to see you again soon. Mahalo !

10/10 – Utmerket

Diana

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff were very friendly and helpful. Only stayed one night but the room was very large, quiet and felt safe! Some things showing its age but overall a good place to stay. Breakfast included to boot!
Bodde her 1 natt i februar 2024
Svar fra Netlynn G den 10. feb. 2024
Aloha Diana,We appreciate your feedback and look forward to serving you again in the near future. Mahalo Nui Loa !

8/10 – Bra

Heidi J

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Took us a couple tries to find the right street for the hotel. Great bed and shower. I thought the rook could have used better lighting...the lamps just weren't enough.
Bodde her 1 natt i februar 2024
Svar fra Netlynn G den 10. feb. 2024
Aloha Heidi,Thank you so much for your feedback, we greatly appreciate it. We hope to serve you again soon. Thank you !

10/10 – Utmerket

Melinda

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great service by the front staff when we needed some extra towels and blankets. A big selection of breakfast options.
Bodde her 1 natt i februar 2024
Svar fra Netlynn G den 5. feb. 2024
Aloha, thank you so much for taking the time to give us a review. We appreciate your feedback and hope to see you again soon.

8/10 – Bra

Brett

Bodde her 1 natt i februar 2024
Svar fra Netlynn G den 10. feb. 2024
Aloha Brett,Thank you for rating your stay with us. We hope to be of service to you soon. Mahalo !

10/10 – Utmerket

Jeffrey og Regina

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Staff and service
Bodde her 1 natt i februar 2024
Svar fra Netlynn G den 5. feb. 2024
Thank you for taking the time to give us a review we appreciate it. Thank you for letting us host your stay, we hope to see you again soon.

10/10 – Utmerket

Deanne

Likte: Renhold og personale og service
Bodde her 1 natt i februar 2024
Svar fra Netlynn G den 4. feb. 2024
Aloha Deanne, Thank you for taking the time to rate our hotel. We hope to see you again soon. Aloha and Mahalo !

2/10 – Forferdelig

patricia

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra Netlynn G den 1. feb. 2024
Hey Pat,We apologize for any inconvenience you may have came upon, we hope to accomodate you better next time. Thank you !

10/10 – Utmerket

Richard

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The room was super comfortable and the bed was great. One of nicest Holiday Inns we have ever been to!
Bodde her 1 natt i januar 2024
Svar fra Netlynn G den 1. feb. 2024
Dear Richard,Thank you so much for letting us host your stay. We hope to see you again soon.

8/10 – Bra

Heather

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The room was large and clean. Only complaint is the bed was so firm I woke up in pain each morning.
Bodde her 2 netter i januar 2024
Svar fra Netlynn G den 2. feb. 2024
Aloha Heather, Thank you for letting us host your stay. We appreciate your feedback and hope to see you again soon with better accommodations.

10/10 – Utmerket

Crestitoto

Reiste med familie og små barn
Service was great
Bodde her 1 natt i januar 2024
Svar fra Netlynn G den 2. feb. 2024
Aloha, thank you for choosing Holiday Inn Express, we hope to see you again soon.

2/10 – Forferdelig

Elizabeth

Reiste med familie
The disappointment is with Expedia, not the hotel itself. I had booked a room for 5 adults, but when we checked in there were two queen beds, with no provision for the fifth person, who literally had to sleep on the floor.
Bodde her 1 natt i januar 2024
Svar fra Netlynn G den 28. jan. 2024
Aloha, we apologize for the inconvenience. We hope to better serve you next time. Thank you for taking the time to leave us a review, again Mahalo !