Hoteller med alt inkludert i Júzcar

"Disappointing stay at this property that seems to be in need of renovation and a better level of quality control. Breakfast was ok and had a nice selection. The lovely lady at the egg station was the most smiling and positive of all the staff members we met during our stay! The food trucks and pool area food service was closed. Calling roomservice did not work. The Suite was very clean, spacious and had a nice terrace with sun beds. The included minibar was a nice touch and there was a coffee machine. Both tv's worked but several channels was missing. Aircondition was not working the first day and after being fixed it still barely cooled down the room. Some dry euqalyptus flowers was left in the room and bathroom making it smell bad of rotting flowers. Iron was not clean and did not work properly. One lamp was missing the bulb. No bath salt or other amenities for the hot tub. The VIP pool area was a disaster. Dirty and worn down area and it seemed like the Management had forgotten that it existed... Nothing premium with this area at all. Music was played there at full volume ruining any chance of enjoying a relaxing time. Large group of guests partying and drinking at the main pool without anyone from the staff stopping them. I was not in the impression that this would be a party hotel and I wish the staff was empowered to stop that kind of behaviour to secure a nice experience for all guests. I will not return to this property."