Eksteriør

Anmeldelser av Hilton Garden Inn Joplin

3 out of 5
Hilton Garden Inn Joplin
2644 East 32nd Street, Joplin, MO

Anmeldelser

8,4

Veldig bra

Rangering på 10 − Utmerket. 260 av totalt 488 anmeldelser." "
Rangering på 8 − Bra. 129 av totalt 488 anmeldelser." "
Rangering på 6 − Grei. 48 av totalt 488 anmeldelser." "
Rangering på 4 − Dårlig. 30 av totalt 488 anmeldelser." "
Rangering på 2 − Forferdelig. 21 av totalt 488 anmeldelser." "

9,0/10

Renhold

9,0/10

Personale og service

7,8/10

Fasiliteter

8,4/10

Overnattingsstedets bygg og tilstand

8,2/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Joshua

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Was clean, well keput
Bodde her 1 natt i mars 2024
Svar fra Customer Service den 17. mars 2024
Joshua, thank you for choosing Hilton Garden Inn Joplin and taking the time to share your experience. It's great to know that our cleanliness standards met your expectations. We look forward to welcoming you back for another pleasant stay.

10/10 – Utmerket

Jessie

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Ashley at the front desk was so friendly and knowledgeable!!
Bodde her 1 natt i februar 2024
Svar fra Customer Service den 11. feb. 2024
Jessie, it is delightful to hear about your positive experience at Hilton Garden Inn Joplin! We're particularly glad to know that Ashley provided exceptional service at the front desk. Knowledge and friendliness are traits we highly value among our team members. We look forward to welcoming you back in the near future.

8/10 – Bra

Suzanna

Likte: Renhold og personale og service
Bodde her 1 natt i desember 2023
Svar fra Customer Service den 26. des. 2023
We appreciate you sharing this positive rating, Suzanna!The comfort of our guests is important to us so we can't wait to see you back again at Hilton Garden Inn Joplin. We want to share an even more enjoyable experience with you next time.

8/10 – Bra

Andrea

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Honest review
Had a good one night stay. Amanda greeted us and checked us in. She was friendly and informative. The room was nice. However some updates could be made to this hotel. Just more of an update to the decor. Mattress and pillows could use an update as well. One thing that needed attention was the cord to the blow dryer had a short in it. We told management as we left and maintenance was told immediately.
Bodde her 1 natt i desember 2023
Svar fra Customer Service den 12. des. 2023
Andrea, it's wonderful to hear that you were greeted warmly by Amanda and found your stay at the Hilton Garden Inn Joplin pleasant. We also note and appreciate your feedback regarding the room decor and the bedding. Our team continually works to enhance the guest experience and your comments aid in this process. Your concern about the hairdryer cord has also been noted and immediate action was taken. We looking forward to being of service again on your next visit.

8/10 – Bra

Richard

Likte: Renhold
Bodde her 1 natt i november 2023
Svar fra Customer Service den 13. nov. 2023
Thank you for taking the time to leave us a 4/5 rating, Richard!We're thrilled to know we've left you with a wonderful impression. We're looking forward to hosting you again so we can share an even better experience with you at Hilton Garden Inn Joplin.

10/10 – Utmerket

JELENA

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i oktober 2023
Svar fra Customer Service den 16. okt. 2023
Jelena, thank you for your review. We're delighted to know that your stay at the Hilton Garden Inn Joplin was satisfactory. Our team looks forward to your next visit.

10/10 – Utmerket

JELENA

Bodde her 1 natt i september 2023
Svar fra Customer Service den 29. sep. 2023
Thank you for the great rating, Jelena!We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at Hilton Garden Inn Joplin! We hope you plan on staying with us again soon!We're looking forward to your next visit!

10/10 – Utmerket

JELENA

Best hotel in town
Bodde her 1 natt i september 2023
Svar fra Customer Service den 20. sep. 2023
Jelena, thank you for sharing such a positive review. We're delighted to hear you regard Hilton Garden Inn Joplin as the best hotel in town. We strive to offer our guests top-notch service and comfort. We look forward to welcoming you back in the future.

10/10 – Utmerket

Melissa

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great location, nice quiet place for our 1 night stay.
Bodde her 1 natt i september 2023
Svar fra Customer Service den 18. sep. 2023
Melissa, we're thrilled you enjoyed your stay at Hilton Garden Inn Joplin. The tranquility and the prime location are indeed some of the high points of our establishment. We're looking forward to welcoming you back for more than just one night in the future.

6/10 – Grei

Michael

Reiste med familie
Likte: Personale og service
After driving 16 hours and awake for 22 hrs the doors were locked to enter lobby. Not amused. Stay was fine thereafter friendly staff
Bodde her 1 natt i september 2023
Svar fra Customer Service den 10. sep. 2023
Michael, we appreciate your recent stay at Hilton Garden Inn Joplin and your valuable feedback. We regret to learn that you had difficulty with our entrance policy initially, but we're pleased to know that you had a satisfactory experience thereafter with our friendly team members. We hope you'll choose to stay with us again should your travels bring you back to the area.

10/10 – Utmerket

Charles

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
i rented this room for the jetted tub. the room and hotel did not disappoint.
Bodde her 1 natt i september 2023
Svar fra Customer Service den 5. sep. 2023
Charles, it's heartening to hear that your stay at Hilton Garden Inn Joplin met your expectations, especially the jetted tub which seems to have enhanced your experience. We hope to have the pleasure of welcoming you back in the near future.

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i august 2023
Svar fra Customer Service den 27. aug. 2023
Thank you for the fantastic rating!We strive to make all of our guests feel welcome and relaxed during their time at Hilton Garden Inn Joplin! We can't wait to see you again soon.

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte ikke: Renhold
When we need to clean room reception said yes but not do it until next next day
Bodde her 5 netter i august 2023
Svar fra Customer Service den 22. aug. 2023
We appreciate the feedback. It's regrettable to read about your housekeeping experience. Please know that it's our aim to respond promptly to requests, and we apologize for any delay that occurred during your stay. We hope the rest of your time was pleasant and we look forward to making your next visit even better.

4/10 – Dårlig

Quyen

Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i august 2023
Svar fra Customer Service den 9. aug. 2023
Thank you for sharing your feedback, Quyen.It's regrettable that your experience with us didn't exceed your expectations. We hope you allow us to host you again soon so we can share a more positive experience with you soon.

4/10 – Dårlig

John

Reiste med familie
Likte ikke: Overnattingsstedets bygg og tilstand
The staff was great. But the place was dirty and the dining area was small and the lost the liquor license
Bodde her 1 natt i juli 2023
Svar fra Customer Service den 28. juli 2023
We appreciate the feedback, John.We're disappointed your time with us was less than ideal. We do hope you give us another opportunity to share a more positive experience with you soon.

10/10 – Utmerket

Fredrick

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juli 2023
Svar fra Customer Service den 24. juli 2023
Thanks for the outstanding rating, Fredrick!We're delighted your time at Hilton Garden Inn Joplin was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
I like the clean no chemical smell of everything. The hot tub and pool was nice and not crowded. The shower was a little hard to figure out. We were on the fourth floor and the view was nice.
Bodde her 1 natt i juli 2023
Svar fra Customer Service den 23. juli 2023
Thank you for the fantastic rating!It's outstanding you had such a wonderful experience at Hilton Garden Inn Joplin. We care about the satisfaction of our guests. We can't wait to see you again soon!

10/10 – Utmerket

Sindee og Oracle

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Clean and safe
Bodde her 1 natt i juli 2023
Svar fra Customer Service den 19. juli 2023
Hello Sindee,Thank you very much for sharing your recent experience at the Hilton Garden Inn Joplin. We understand how important both cleanliness and safety are to our guests and we're thrilled to hear that these aspects of your stay met your expectations.We put a particular emphasis on maintaining a spotless environment throughout our hotel. The housekeeping team here thoroughly enjoys what they do and takes pride in ensuring the hotel is clean and inviting for all our guests. So, they will definitely appreciate your acknowledgment of these efforts.Furthermore, ensuring the safety of our guests is paramount to us. We're committed to maintaining a secure environment and we're glad that you felt safe during your stay with us. Hearing that a guest felt both secure and comfortable is always rewarding.We look forward to welcoming you back to the Hilton Garden Inn Joplin in the future. We'll strive to ensure that your next stay with us is also characterized by the cleanliness and safety that you appreciated this time around. Once again, we greatly appreciate your positive feedback.

10/10 – Utmerket

JELENA

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice room
Bodde her 2 netter i juli 2023
Svar fra Customer Service den 11. juli 2023
Thank you for the 5/5 rating, Jelena!It's excellent you enjoyed your time at Hilton Garden Inn Joplin so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.

10/10 – Utmerket

JELENA

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
As above
Bodde her 1 natt i juni 2023
Svar fra Customer Service den 1. juli 2023
Thanks for the perfect rating, Jelena!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at Hilton Garden Inn Joplin.

6/10 – Grei

Callie

Bodde her 1 natt i juni 2023
Svar fra Customer Service den 17. juli 2023
We appreciate the feedback, Callie.While it's great you enjoyed your time with us, we're disappointed your stay was anything less than perfect. We look forward to sharing a more positive experience with you soon.

10/10 – Utmerket

JELENA

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very friendly staff and the room was very nice
Bodde her 1 natt i juni 2023
Svar fra Customer Service den 18. juni 2023
Thank you for this excellent rating, Jelena!We're always working hard to provide a high-quality experience for all of our guests so It's wonderful to hear that you had such an enjoyable stay at Hilton Garden Inn Joplin! We'd love to host you again someday for yet another unforgettable visit.

10/10 – Utmerket

Kelly

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i juni 2023
Svar fra Customer Service den 12. juni 2023
Thanks, Kelly! It's outstanding your time at Hilton Garden Inn Joplin was fantastic. We can't wait until your next visit!

10/10 – Utmerket

Casey

Bodde her 1 natt i juni 2023
Svar fra Customer Service den 12. juni 2023
Thanks for the perfect rating, Casey!We're pleased to hear that you have fully enjoyed your stay at Hilton Garden Inn Joplin, as we strive to create a full service experience for our guests. We can't wait to see you again soon!

10/10 – Utmerket

JELENA

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice facility
Bodde her 1 natt i juni 2023
Svar fra Customer Service den 12. juni 2023
Thank you for sharing your perfect rating with us, Jelena!It's wonderful to see how much you appreciated your time at Hilton Garden Inn Joplin! We want everyone to feel right at home at Hilton Garden Inn Joplin. Being able to create a feeling of home is exactly what we aim to do!We look forward to sharing another amazing experience with you soon!

8/10 – Bra

Dacia

Reiste med familie
Likte: Renhold og personale og service
It was very clean. People were great. My bathroom light had rust all over it. Shower curtain was torn. Wallpaper was torn in bathroom above the door. But all are minor.
Bodde her 2 netter i juni 2023
Svar fra Customer Service den 10. juni 2023
Dacia,Thank you for sharing your feedback with us. We are glad to hear that you found the Hilton Garden Inn Joplin to be very clean and that our staff made a positive impression on your stay.However, we sincerely apologize for the issues you encountered in your bathroom, such as the rusted light fixture, and the torn shower curtain and wallpaper. While these may have been minor, we understand that they can affect the overall experience. Please know that we have communicated these concerns to our maintenance team, who will address them promptly to prevent any future occurrences.Once again, we appreciate your valuable feedback, and we hope to have the opportunity to welcome you back to Hilton Garden Inn Joplin for an enhanced experience in the future.

10/10 – Utmerket

Leslie og Garden City

Bodde her 1 natt i juni 2023
Svar fra Customer Service den 23. juni 2023
Thank you for taking the time to leave this wonderful rating, Leslie! We hope to see you again soon at Hilton Garden Inn Joplin so we can share yet another amazing experience!

4/10 – Dårlig

Andrew

Forretningsreisende
Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
no room cleaning on the daily and the shower had no pressure
Bodde her 2 netter i mai 2023
Svar fra Customer Service den 9. mai 2023
We appreciate your feedback, Andrew.It's unfortunate you had such challenges during your time with us. We're disheartened that our shower water pressure and housekeeping services offered weren't up to par with your expectations. We hold ourselves to a higher standard so we'll discuss your concerns with the appropriate members of our team moving forward.We hope for the chance to host you again soon for a more positive experience.

8/10 – Bra

Mark

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Needed more electronic friendly receptacles in the rooms
Bodde her 1 natt i april 2023
Svar fra Customer Service den 23. apr. 2023
Thank you for taking the time to share your review with us, Mark.We're glad to hear you had such a great experience with us. We care about the satisfaction of our guests so we appreciate you letting us know what we can do to make your stay perfect. We'll make sure to communicate your feedback to our team.We're looking forward to sharing an even more pleasant experience with you soon. Thank you again and have a wonderful day!

10/10 – Utmerket

Lynette

Reiste med familie
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Convenient
Bodde her 1 natt i mars 2023
Svar fra Customer Service den 20. mars 2023
Thanks for the wonderful review, Lynette!It's fantastic you had such a lovely experience at Hilton Garden Inn Joplin. We're thrilled you enjoyed our convenient location.We're looking forward to sharing another amazing experience with you soon!

10/10 – Utmerket

Heather

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i mars 2023
Svar fra Customer Service den 20. mars 2023
Thanks for the fantastic rating, Heather!It's outstanding we could exceed your expectations during your stay at Hilton Garden Inn Joplin. We're all looking forward to your next stay with us.

10/10 – Utmerket

Todd

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Cleanliness
Bodde her 1 natt i mars 2023
Svar fra Customer Service den 13. mars 2023
Thank you for the kind words, Todd!It's excellent you enjoyed your time at Hilton Garden Inn Joplin! We pride ourselves in offering a clean and comfortable environment for all of our guests and your praise tells us we're succeeding. Thank you again for sharing your review with us!We can't wait to see you again soon for another amazing experience!

10/10 – Utmerket

Gary R.

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2023
Svar fra Customer Service den 27. feb. 2023
Thanks for the perfect rating, Gary! We can't wait to see you again soon for another amazing experience at Hilton Garden Inn Joplin.

10/10 – Utmerket

gary r.

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2023
Svar fra Customer Service den 26. feb. 2023
Thanks for sharing this perfect rating, Gary!We're thrilled to hear you enjoyed your stay at Hilton Garden Inn Joplin! It's our pleasure to accommodate you to the fullest extent. After all, your happiness is our top priority! We're already looking forward to your next visit!

8/10 – Bra

Larry

Reiste med partner, Reiste med kjæledyr
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
All was well.
Bodde her 1 natt i november 2022
Svar fra Customer Service den 10. nov. 2022
Thank you for the 4-star rating, Larry!It's great your time at Hilton Garden Inn Joplin was so pleasant! We strive for excellence so we look forward to hosting you again soon for an even better experience.Thanks again for the feedback!

8/10 – Bra

Alfred og Ashburn

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Second visit to a Hilton Garden Inn facility that we've noticed we don’t get "free wifi" connection unless our Hilton Honors number is associated with our room, or until we have the "promo code" to enter on the website. The Joplin hotel clerk didn't "get" that we (as elderly guests) understood that we needed either our HH rewards number added to our reservation or that we needed the promo code. He gave us the promo code - and we were able to get free wifi access. This facility is slightly more dated than was the Wichita location - but both are still quite comfortable.
Bodde her 1 natt i oktober 2022
Svar fra Front Desk Team den 17. okt. 2022
Alfred, Thank you for the positive review and for your loyalty to the Hilton Garden Inn Joplin. We appreciate your feedback and hope to welcome you back again soon.

10/10 – Utmerket

Karl

Bodde her 1 natt i september 2022

10/10 – Utmerket

Michelle

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great location, clean, easy check in check out
Bodde her 1 natt i september 2022
Svar fra Front Desk Team den 21. sep. 2022
Michelle, Thank you for 5-star review and for being our valued guest at the Hilton Garden Inn Joplin. We hope to welcome you back again soon.

4/10 – Dårlig

ken

Forretningsreisende
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Tried hard, what a dump
I travel for work lots and don’t expect lots, clean room, attentive staff. Per the pictures the room was in horrible shape! How much is a new toilet seat? Bathroom was a disgrace. Also could smell propane outside my door, went down a level same thing (being end of hall) I told the front desk and they did not care…. Probably housekeeping……. Never stay at this hotel in Joplin, foregoing my loyalty point.
Bodde her 4 netter i september 2022
Svar fra Front Desk Team den 10. okt. 2022
Ken, Thank you for taking the time to review our hotel and for being our valued guest. We apologize for any inconveniences you experienced and hope to welcome you back again soon. Your review has been shared with our management team to ensure we make improvements.

10/10 – Utmerket

Jeffrey og Riverview

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff always make the difference. The staff at the property were exceptional.
Bodde her 1 natt i september 2022
Svar fra Front Desk Team den 16. sep. 2022
Jeffrey, Thank you for the incredible 5-star review and for choosing the Hilton Garden Inn Joplin for your travels. Our team is phenomenal and we're thrilled that you enjoyed them as much as us! We hope to welcome you back again in the future.

10/10 – Utmerket

Chinh

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i august 2022
Svar fra Front Desk Team den 11. aug. 2022
Dear valued guest, Thank you for the 10-star review! We hope to welcome you back again to the Hilton Garden Inn Joplin.

2/10 – Forferdelig

Bradley

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Nothing
Bodde her 1 natt i august 2022
Svar fra Front den 8. aug. 2022
Bradley, Thank you for choosing the HGI Joplin and for being our valued guest. We strive to provide superior 5-star service to all of our guests and are disappointed to learn we came up short during your stay. Please provide us with additional details so we can make improvements. Safe trevels!

10/10 – Utmerket

Evie

Bodde her 1 natt i juli 2022
Svar fra Front Desk Team den 8. aug. 2022
Evie, Wow! Thank you for the 10-star review and for choosing the Hilton Garden Inn Joplin for your summer travels. We're thrilled you enjoyed your stay and hope to welcome you back again soon.

2/10 – Forferdelig

Carissa

Bodde her 1 natt i juli 2022
Svar fra Front Desk Team den 27. juli 2022
Carissa, Thank you for taking the time to review our Joplin hotel and for being our valued guest. We strive to provide 10-star service to all of our guests and are disappointed to learn we came up short during your stay. Please provide us with additional feedback to make improvements.

2/10 – Forferdelig

Carol

Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i juli 2022

2/10 – Forferdelig

Emet

Reiste med partner
Likte: Personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Our 1st room that was assigned to us smelled of cigars and cigarettes. They moved us to another room and it just smelled old and the mattress was old and lumpy. I was very disappointed in the whole property. We will never stay at a Hilton again.
Bodde her 1 natt i juli 2022
Svar fra Front Desk Team den 27. juli 2022
Emet, Thank you for taking the time to review our Joplin hotel and for being our valued guest. We appreciate your honest feedback and apologize for inconveniences you experienced during your time with us. We've shared your review with our management team to make improvements.

8/10 – Bra

Kham og oklahoma city

Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i juni 2022

4/10 – Dårlig

Verifisert reisende

Likte: Personale og service
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Not worth the money!
I was very disappointed in the accommodations considering the price we paid. There was a huge stain on the ceiling, the in suite jacuzzi was pathetic half the keys didn't work and the ones that did weren't strong enough to accomplish anything relaxing. The bed was hard as a rock, i fell asleep on my side and woke a few hours later with my hip and leg numb from the bed being hard. There was popcorn butter all in the microwave and the bathroom area was dirty. The AC was out in the lobby and hallway so checking in was no fun. The clerk at check in was very nice and enjoyable especially considering the temperature of his work area. For sure won't be staying there again!
Bodde her 1 natt i juni 2022
Svar fra Front Desk Team den 30. juni 2022
Dear valued guest, Thank you for taking the time to review our Joplin hotel and for being our valued guest. We appreciate your honest feedback and have shared it with our management team to make improvements.

10/10 – Utmerket

Jade

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juni 2022
Svar fra Front Desk Team den 14. juni 2022
Jade, Thank you for the 10-star review and for choosing our Joplin hotel for your travels. We hope to welcome you back again soon.

2/10 – Forferdelig

Skaria

Forretningsreisende, Reiste med familie
Likte: Fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Renhold og personale og service
Ok
Bodde her 1 natt i juni 2022
Svar fra Front Desk Team den 14. juni 2022
Skaria, Thank you for taking the time to review our hotel and for being our valued guest. We would appreciate additional feedback so we can make improvements for future guests.