Fasade
Sjekk tilgjengelighet

Anmeldelser av Holiday Inn Jonesboro, an IHG Hotel

3 out of 5
Holiday Inn Jonesboro, an IHG Hotel
2908 Gilmore Drive, Jonesboro, AR

Anmeldelser

8,2

Veldig bra

Rangering på 10 − Utmerket. 162 av totalt 315 anmeldelser." "
Rangering på 8 − Bra. 81 av totalt 315 anmeldelser." "
Rangering på 6 − Grei. 29 av totalt 315 anmeldelser." "
Rangering på 4 − Dårlig. 17 av totalt 315 anmeldelser." "
Rangering på 2 − Forferdelig. 26 av totalt 315 anmeldelser." "

8,8/10

Renhold

8,4/10

Personale og service

8,2/10

Fasiliteter

8,6/10

Overnattingsstedets bygg og tilstand

8,0/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Allen og Baytown

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice property and location was excellent.
Bodde her 1 natt i april 2024

2/10 – Forferdelig

Erick

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Never again
Bodde her 2 netter i april 2024

10/10 – Utmerket

Blanca

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The comfort
Bodde her 1 natt i mars 2024
Svar fra Melissa C. | Guest Relations Management Team den 15. apr. 2024
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We greatly appreciate your positive review and look forward to your future stays with us. Have a wonderful day.

10/10 – Utmerket

Sharon

Forretningsreisende, Reiste med familie
Likte: Personale og service og overnattingsstedets bygg og tilstand
Property was clean and staff was helpful and welcoming.
Bodde her 1 natt i mars 2024
Svar fra Melissa C. | Guest Relations Management Team den 15. apr. 2024
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We greatly appreciate your positive review and look forward to your future stays with us. Have a wonderful day.

8/10 – Bra

Tim

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra Melissa C. | Guest Relations Management Team den 15. apr. 2024
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We greatly appreciate your positive review and look forward to your future stays with us. Have a wonderful day.

10/10 – Utmerket

Josh

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024

4/10 – Dårlig

Jeffrey

Forretningsreisende, Reiste med familie
Likte: Personale og service og fasiliteter
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
First room we were offered was not vacuumed, there were stains on the wall and furniture, mold on the tub, discoloration on towels with holes too. Staff was accommodating and gave us another room, but it was not much better. For $182 we expected much more. Holiday Inn properties generally have high standards. However, this location did not.
Bodde her 1 natt i desember 2023
Svar fra Melissa C. | Guest Relations Management Team den 15. apr. 2024
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn Jonesboro. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

10/10 – Utmerket

Patrick

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Craig

Bodde her 1 natt i november 2023

6/10 – Grei

Travis

Bodde her 1 natt i oktober 2023

10/10 – Utmerket

RAYNARD og DALLAS

Forretningsreisende
Basic Holiday inn, carpet on floor 3 had lots of stains in the hall.
Bodde her 1 natt i oktober 2023

8/10 – Bra

Andrew

Bodde her 2 netter i oktober 2023

6/10 – Grei

Femia og Sierra Vista

Likte: Renhold
Likte ikke: Personale og service
Bodde her 2 netter i september 2023

6/10 – Grei

John

Forretningsreisende
Likte: Renhold, personale og service og romkomfort
Holiday inn Express on its way out
I chose holiday inn express for their clean and new atmosphere. This particular hotel is not in the usual clean and well kept shape as most other locations I have been to. Still nice enough but beginning to lack in maintenance and upkeep. Rooms are beginning to show aging. If you want breakfast you have to purchase a ticket for breakfast that is prepared by someone so don’t expect the typical holiday inn breakfast experience. There was nothing special about the prepared breakfast that would make it more intriguing. Evening Staff was pleasant morning was nice but had to get their attention. Was not openly greeting customers.
Bodde her 1 natt i august 2023

10/10 – Utmerket

Ruthann

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
The staff were amazing. Check in was one of the nicest and easiest ones I have had in a long time.
Bodde her 1 natt i august 2023

2/10 – Forferdelig

Lauren

Reiste med partner, Forretningsreisende
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This was the worst Holiday Inn location I’ve been to. Had to pay for breakfast, went down at 6am when it started and no one even showed up for work. Not in the kitchen or at the front desk to check us out. No One was working! I waited for 15-20 mins. In the room- no towels, no shampoo conditioner or body wash, tub would not drain, toilet ran the entire stay. We will not be back
Bodde her 1 natt i august 2023

8/10 – Bra

Jamie

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Perfectly adequate hotel. Staff were wonderful!
Bodde her 2 netter i august 2023

4/10 – Dårlig

Denita

Forretningsreisende
Likte: Personale og service og romkomfort
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
The customer service was great, the bed was comfortable and clean but the carpet thoughout the hotel is outdated and has a mildew smell to it and needs to be replaced.
Bodde her 1 natt i august 2023

10/10 – Utmerket

Corey

Bodde her 4 netter i juli 2023

6/10 – Grei

Thomas

Reiste med partner
[ ] Narrow room. The space between the bed and furniture along the opposite wall was so narrow, only one person could pass between...and we are small people. Im not sure a large person could have made the passage at all. I estimate 14". [ ] Dog Hair. If a service animal is in the room, extra care should be taken to clean the room properly, for those guests that are expecting a pet free environment. We found dog hair on the window sill and all over one of the bed covers. My wife has alergies to animals that kept her from getting a good nights sleep. [ ] Trash. There was only one trash can in the room, making it inconvenient for guests in the bathroom. [ ] Toilet. The toilet would not flush unless the handle was held down. When guests pay a good price to spend the night, the expectation is that things will work properly. [ ] Another family in the hotel was told, when they checked in, that thier children under 17 would eat free at the restaurant. In the morning it was "10 and under". There was no compromise, or consession made to accommodate this family with four teenagers.....even for a one time "Sorry for the misunderstanding". [ ] These things don't speak well of the hospitality industry and will certainly deter repeat business. [ ]
Bodde her 1 natt i juli 2023

2/10 – Forferdelig

Anna

Likte ikke: Personale og service
Svar fra Melissa den 19. juli 2023
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn Jonesboro. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Sincerely, Guest Relations Management Team

10/10 – Utmerket

Harron

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i juni 2023
Svar fra Melissa den 7. juli 2023
Harron, On behalf of the staff here at the Holiday Inn Jonesboro we greatly appreciate your positive review and look forward to your future stays with us. Have a wonderful day.Sincerely,Guest Relations Management Team

6/10 – Grei

Frank

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold
Room floor was sticky. Bathroom was not up to HI standards for cleanliness. Beds were clean and comfortable.
Bodde her 1 natt i juni 2023
Svar fra Melissa den 3. juli 2023
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn Jonesboro. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments and for choosing Holiday Inn, and if I can be of assistance to you, please contact me. Sincerely, Guest Relations Management Team

10/10 – Utmerket

Rebecca

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
One of the nicest places I've stayed!
Bodde her 1 natt i juni 2023
Svar fra Melissa den 3. juli 2023
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn Jonesboro. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments and for choosing Holiday Inn, and if I can be of assistance to you, please contact me. Sincerely, Guest Relations Management Team

10/10 – Utmerket

Lonnie

Bodde her 1 natt i juni 2023
Svar fra Melissa den 19. juni 2023
Lonnie, Thank you for leaving a review.. I'm glad you had a great stay! I look forward to you staying here again.

2/10 – Forferdelig

sharon

Reiste med familie
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
mattress had a huge hole where your butt sits very uncomfortable, had to stuff a pillow in it to keep back from hurting, slept terribly
Bodde her 1 natt i juni 2023
Svar fra Melissa den 15. juni 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

2/10 – Forferdelig

Robert

Bodde her 1 natt i juni 2023
Svar fra Melissa den 3. juli 2023
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn Jonesboro. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments and for choosing Holiday Inn, and if I can be of assistance to you, please contact me. Sincerely, Guest Relations Management Team

10/10 – Utmerket

Allen og Baytown

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2023
Svar fra Melissa den 8. juni 2023
Thanks for staying with us. We appreciate your feedback!

10/10 – Utmerket

Charles

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
A pleasant stay. They didn’t have free breakfast with stay unfortunately. Diner area opened up for guests for early morning.
Bodde her 1 natt i mai 2023
Svar fra Melissa den 24. mai 2023
Thank you for leaving a review.. I'm glad you had a great stay! I look forward to you staying here again.

8/10 – Bra

Morgan

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The hotel room was overall comfortable and clean. The bed and pillows were decent. The walls are very thin and you can hear everything in other rooms and in the hallway. There was loud giggling for hours.
Bodde her 1 natt i mai 2023
Svar fra Melissa den 19. mai 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

8/10 – Bra

Linda

Reiste med en gruppe
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i april 2023
Svar fra Melissa den 19. mai 2023
Thanks for staying with us. We appreciate your feedback!

10/10 – Utmerket

Jon

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i april 2023
Svar fra Melissa den 19. mai 2023
Thanks for staying with us. We appreciate your feedback!

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i mars 2023
Svar fra Melissa den 5. apr. 2023
Thank you for leaving a review.. I'm glad you had a great stay! I look forward to you staying here again.

2/10 – Forferdelig

William

Bodde her 1 natt i mars 2023
Svar fra Melissa den 19. mai 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

2/10 – Forferdelig

David

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
JUST DREADFUL
If you check your records you will find we stayed at this hotel two times within 10 days. The first time it took a very long time to check in but the room was decent. The second time, the desk clerk was on the phone when we arrived. She continued to speak on the phone for a good five minutes without even looking up to acknowledge us. When we were checked in, we went to our room and the heat/air was non-operational. Beds were made, but smelled like old lady perfume and armpit, so I suspect they were not changed. My husband went down, got key to second room, it was uncleaned, unmade. Tried to call her to bring another room key, but she was back on the phone. Had to go down again. Third and final room was clean. Bathtub drain did not seal. Toilet paper holder barely anchored. Too pissed to go get another key. Hotel was hardly occupied. No wonder. NO REMUNERATION FOR AWFUL EXPERIENCE WAS OFFERED.
Bodde her 1 natt i mars 2023
Svar fra Melissa den 19. mai 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

10/10 – Utmerket

Bradly

Bodde her 1 natt i mars 2023

8/10 – Bra

Verifisert reisende

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Personale og service
One person at front desk, checked in seven people one by one and had to answer the phone. No one to help or call to help
Bodde her 1 natt i mars 2023

8/10 – Bra

THOMAS

Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very Nice hotel property looked great.The Restaurant people were rude one day and messed up my order the next day. I told management they took care of it.
Bodde her 3 netter i februar 2023

10/10 – Utmerket

Ashley

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Love this hotel! Beds are super comfortable and rooms are always clean!
Bodde her 1 natt i februar 2023

10/10 – Utmerket

James

Bodde her 1 natt i januar 2023

6/10 – Grei

Verifisert reisende

Forretningsreisende
Likte: Personale og service og overnattingsstedets bygg og tilstand
Toilet didnt flush, loud at night
Bodde her 5 netter i januar 2023

10/10 – Utmerket

Michael og olathe

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2022

8/10 – Bra

Cody

Reiste med partner
Likte: Personale og service
The room had trash in floor and stains on bed comforter , for the price thought it would be a lot cleaner and nicer .
Bodde her 1 natt i desember 2022

8/10 – Bra

William

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
“Incidentals?” Why wasn’t that mentioned?
Everything was great except they added a $50 charge to my credit card for “incidentals”. I asked why and when it would be refunded to my card. I was told it would be returned in 3-7 days. It only took a matter of minutes for them to charge it to my card. Why would it take so long to reverse that charge?
Bodde her 1 natt i desember 2022

8/10 – Bra

Ruth

Likte: Personale og service
Bodde her 2 netter i november 2022

10/10 – Utmerket

Verlene

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything was nice and clean great spacious room
Bodde her 1 natt i november 2022

10/10 – Utmerket

Kenn

Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Neat and new
Bodde her 1 natt i november 2022

10/10 – Utmerket

Robert

Bodde her 1 natt i oktober 2022

10/10 – Utmerket

THEODORE

Forretningsreisende, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean
Bodde her 1 natt i oktober 2022

4/10 – Dårlig

Roblyn

Forretningsreisende, Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The room was dirty upon arrival and there wasn’t anyone to clean it so I vacuumed the carpet myself. We were schedule for 4 days and they never serviced the room. They didn’t bring any clean towels and by Friday I had to go in search of toilet paper. The two female staff were friendly but the male on Friday night was not helpful.
Bodde her 3 netter i oktober 2022