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Anmeldelser av Palazzo Hotel

5 out of 5
Palazzo Hotel
Montecasino Boulevard, Fourways, Sandton, Gauteng

Anmeldelser

9,2

Fantastisk

Rangering på 10 − Utmerket. 272 av totalt 368 anmeldelser." "
Rangering på 8 − Bra. 60 av totalt 368 anmeldelser." "
Rangering på 6 − Grei. 18 av totalt 368 anmeldelser." "
Rangering på 4 − Dårlig. 8 av totalt 368 anmeldelser." "
Rangering på 2 − Forferdelig. 10 av totalt 368 anmeldelser." "

9,4/10

Renhold

9,4/10

Personale og service

9,0/10

Fasiliteter

9,2/10

Overnattingsstedets bygg og tilstand

8,6/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

patricio Rene

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i oktober 2023
Svar fra Paul Muswede den 16. okt. 2023
Dear Patricio, Thank you for taking the time to complete a review on the Palazzo Hotel. We hope that you do stay again and that your next stay is planned for the near future as we look forward to welcoming you back. Kind Regards, Paul, Rooms Division Manager

10/10 – Utmerket

David

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent value and service, lovely food and drink and this is my third visit.
Bodde her 4 netter i mai 2024

10/10 – Utmerket

Edward

Bodde her 3 netter i april 2024
Svar fra Paul Muswede den 4. mai 2024
Dear Edward, Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at the Palazzo hotel. Our goal is always to exceed your expectations! If there is anything we can help you with during your next visit, please do not hesitate to let us know. We hope to see you soon. Kind Regards, Paul, Rooms Division Manager

10/10 – Utmerket

Kashyap

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nestled in the heart of Johannesburg, Hotel Palazzo offers a luxurious retreat for travelers seeking elegance and comfort. The hotel’s grand facade and opulent interiors exude sophistication, setting the stage for an unforgettable stay. MonteCasino is right by the door step with an entrance facing it. There’s an option of pickup and drop from to casino as well Spa facilities are really great and affordable
Bodde her 1 natt i april 2024
Svar fra Paul Muswede den 7. apr. 2024
Dear Kashyap, Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at the Palazzo hotel. Our goal is always to exceed your expectations! If there is anything we can help you with during your next visit, please do not hesitate to let us know. We hope to see you soon. Kind Regards, Paul, Rooms Division Manager

8/10 – Bra

farai

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Enjoyed our stay, however it would nice if the windows were able to keep sound out better, I could hear far too much noice. Breakfast sadly is repetitive but should one be staying a night or 2 it should be fine. Staff is wonderful and it’s clean and beds are very comfortable.
Bodde her 3 netter i mars 2024
Svar fra Paul Muswede den 11. mars 2024
Dear Farai,Thank you for taking the time to complete a review on the Palazzo Hotel. We hope that you do stay again and that your next stay is planned for the near future as we look forward to welcoming you back. We have updated your profile to ensure that you are allocated room that is quiet. Kind Regards, Paul, Rooms Division Manager

8/10 – Bra

Dominic

Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Bodde her 3 netter i mars 2024
Svar fra Paul Muswede den 9. mars 2024
Dear Dominic, Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at the Palazzo hotel. Our goal is always to exceed your expectations! If there is anything we can help you with during your next visit, please do not hesitate to let us know. We hope to see you soon. Kind Regards, Paul, Rooms Division Manager

10/10 – Utmerket

Meera Pravin og NAIROBI

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Amazing area
Bodde her 6 netter i februar 2024
Svar fra Paul Muswede den 9. mars 2024
Dear Meera Pravin, Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at the Palazzo hotel. Our goal is always to exceed your expectations! If there is anything we can help you with during your next visit, please do not hesitate to let us know. We hope to see you soon. Kind Regards, Paul, Rooms Division Manager

10/10 – Utmerket

thomas og kohler

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good value for the money
Bodde her 3 netter i mars 2024
Svar fra Paul Muswede den 4. mars 2024
Dear Thomas, Thank you for taking the time to complete a review on the Palazzo Hotel. We hope that you do stay again and that your next stay is planned for the near future as we look forward to welcoming you back. Kind Regards, Paul, Rooms Division Manager

10/10 – Utmerket

E

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fantastic hotel
This is the 2nd time we have stayed in this hotel (we are from the UK). I absolutely adore the Palazzo, the hotel is first class. All staff, from reception, concierge, housekeeping are superb, professional and polite. The hotel feels like stepping into luxury, you are looked after from the minute you arrive until you leave. It is a short, safe walk to Montecasino, where we ate (we didn't eat in the hotel restaurant during this stay). Next time, we will be staying longer. Absolutely love, love, love this hotel.
Bodde her 1 natt i februar 2024
Svar fra Paul Muswede den 26. feb. 2024
Good day,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at the Palazzo hotel. Our goal is always to exceed your expectations! If there is anything we can help you with during your next visit, please do not hesitate to let us know. We hope to see you soon. Kind Regards, Paul, Rooms Division Manager

8/10 – Bra

Ricky

Bodde her 1 natt i februar 2024
Svar fra Paul Muswede den 26. feb. 2024
Dear Ricky,Thank you for taking the time to complete a review on the Palazzo Hotel. We hope that you do stay again and that your next stay is planned for the near future as we look forward to welcoming you back. Kind Regards, Paul, Rooms Division Manager

10/10 – Utmerket

Melanie

Reiste med en gruppe
Likte: Renhold, personale og service og fasiliteter
Beautiful property but could use a little upkeep in the rooms
Bodde her 2 netter i februar 2024
Svar fra Elliot den 14. feb. 2024
Good Day Melanie,Thank you for taking your valuable time to review our hotel. We have noted your comments fully.We look forward to welcoming you back again.Have a great day further,Regards,Elliot

2/10 – Forferdelig

Simen

Bodde her 1 natt i februar 2024
Svar fra Paul Muswede den 4. feb. 2024
Dear Simen, Thank you for taking the time to complete a review on the Palazzo Hotel. Please accept my apologies for not enjoying your stay at the Palazzo Hotel. I do hope you reach out to us with feedback as to what we could have improved on. Guest feedback for a vital role to the success of any business and yours is valuable. I hope you give us the opportunity to restore your faith in us as we look forward to welcoming you back.Kind Regards,Paul,Rooms Division Manager

10/10 – Utmerket

Richard

Bodde her 2 netter i januar 2024
Svar fra Paul Muswede den 22. mars 2024
Dear Richard, Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at the Palazzo hotel. Our goal is always to exceed your expectations! If there is anything we can help you with during your next visit, please do not hesitate to let us know. We hope to see you soon. Kind Regards, Paul, Rooms Division Manage

4/10 – Dårlig

Michelle

Bodde her 1 natt i januar 2024
Svar fra Paul Muswede den 31. jan. 2024
Dear Michelle, Thank you for taking the time to complete a review on the Palazzo Hotel. Please accept y apologies for not enjoying your stay at the Palazzo Hotel. I do hope you reach out to us with feedback as to what we could have improved on. Guest feedback for a vital role to the success of any business and yours is valuable. I hope you give us the opportunity to restore your faith in us as we look forward to welcoming you back.Kind Regards,Paul,Rooms Division Manager

10/10 – Utmerket

David

Forretningsreisende
Likte: Renhold, personale og service og romkomfort
Bodde her 6 netter i januar 2024
Svar fra Paul Muswede den 29. jan. 2024
Dear David, Thank you for taking the time to complete a review on the Palazzo Hotel. We hope that you do stay again and that your next stay is planned for the near future as we look forward to welcoming you back. Kind Regards, Paul, Room Division Manager

8/10 – Bra

Felicia

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It is a very beautiful property and an oasis in the city.
Bodde her 1 natt i januar 2024
Svar fra Paul Muswede den 29. jan. 2024
Dear Felicia, Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at the Palazzo hotel. Our goal is always to exceed your expectations! If there is anything we can help you with during your next visit, please do not hesitate to let us know. We hope to see you soon. Kind Regards, Paul, Rooms Division Manager

8/10 – Bra

victoria

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
My time at the Palazzo was truly delightful. Safety was a priority, and the staff was exceptional. The well-kept grounds and the friendly atmosphere added to the experience. The casino provided abundant options for dinner and entertainment, making my stay even more enjoyable.
Bodde her 4 netter i januar 2024
Svar fra Paul Muswede den 29. jan. 2024
Dear Victoria, Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at the Palazzo hotel. Our goal is always to exceed your expectations! If there is anything we can help you with during your next visit, please do not hesitate to let us know. We hope to see you soon. Kind Regards, Paul, Rooms Division Manager

10/10 – Utmerket

Charin

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Excellent
Bodde her 1 natt i januar 2024
Svar fra Paul Muswede den 29. jan. 2024
Dear Charin, Thank you for taking the time to complete a review on the Palazzo Hotel. We hope that you do stay again and that your next stay is planned for the near future as we look forward to welcoming you back. Kind Regards, Paul, Rooms Division Manager

8/10 – Bra

Steve

Bodde her 5 netter i januar 2024
Svar fra Paul Muswede den 20. jan. 2024
Dear Steve, Thank you for taking the time to complete a review on the Palazzo Hotel. We hope that you do stay again and that your next stay is planned for the near future as we look forward to welcoming you back. Kind Regards, Paul, Room Division Manager

10/10 – Utmerket

Eugen

Likte: Renhold, personale og service og romkomfort
Bodde her 2 netter i januar 2024
Svar fra Paul Muswede den 16. jan. 2024
Dear Eugen,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at the Palazzo hotel. Our goal is always to exceed your expectations! If there is anything we can help you with during your next visit, please do not hesitate to let us know. We hope to see you soon. Kind Regards, Paul, Rooms Division Manager

10/10 – Utmerket

Rodrigo

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024
Svar fra Paul Muswede den 16. jan. 2024
Dear Rodrigo, Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at the Palazzo hotel. Our goal is always to exceed your expectations! If there is anything we can help you with during your next visit, please do not hesitate to let us know. We hope to see you soon. Kind Regards, Paul, Rooms Division Manager

8/10 – Bra

Francisco

Bodde her 3 netter i januar 2024
Svar fra Paul Muswede den 16. jan. 2024
Dear Francisco, Thank you for taking the time to complete a review on the Palazzo Hotel. We hope that you do stay again and that your next stay is planned for the near future as we look forward to welcoming you back. Kind Regards, Paul, Room Division Manager

6/10 – Grei

NICK

Reiste med familie
Likte: Renhold, personale og service og romkomfort
Likte ikke: Overnattingsstedets bygg og tilstand
Love the place but …
Staff wonderful Hotel dated and not everything is working 100% I.e lifts, shower had no pressure …
Bodde her 1 natt i januar 2024
Svar fra Paul Muswede den 16. jan. 2024
Dear Nick, Please accept our sincere apologies for the inconvenience you experienced with regards to the maintenance issues experienced during your stay. This is definitely not our usual exceptional standard. We hope that this will not deter you from choosing to stay with us in the future, as we look forward to welcoming you back. Kind Regards,Paul,Rooms Division Manager

8/10 – Bra

Carlo

Reiste med familie og små barn, Reiste med familie
Likte: Renhold
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra Paul Muswede den 16. jan. 2024
Dear Carlo, Thank you for taking the time to complete a review on the Palazzo Hotel. We hope that you do stay again and that your next stay is planned for the near future as we look forward to welcoming you back. Kind Regards, Paul, Room Division Manager

10/10 – Utmerket

Victoria

Reiste med familie og små barn
The Palazzo was such a lovely hotel, the staff continuously went above & beyond our expectations. Breakfast was good with a wide selection of options as was lunch & dinner in the main restaurant. The pool area was well maintained & the staff were very attentive. The rooms were big with good amenities & the location was fab for montecasino & the bird gardens.
Bodde her 4 netter i desember 2023
Svar fra Paul Muswede den 16. jan. 2024
Dear Victoria, Thank you for taking the time to complete a review on the Palazzo Hotel. Your comments are greatly appreciated and we are delighted that the team were able to meet your requirements and that your stay was a memorable one. We will most certainly pass these kind words on to our colleagues as it proves to be highly motivational. Your feedback is vital to our success and all feedback in used constructively to improve our product and services. I would love to hear what we could have improved on to exceed your expectations.Kind Regards,Paul,Rooms Division Manager

10/10 – Utmerket

ANTHEA

Bodde her 2 netter i desember 2023
Svar fra Paul Muswede den 16. jan. 2024
Dear Anthea, Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at the Palazzo hotel. Our goal is always to exceed your expectations! If there is anything we can help you with during your next visit, please do not hesitate to let us know. We hope to see you soon. Kind Regards, Paul, Rooms Division Manager

10/10 – Utmerket

Robert

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i desember 2023
Svar fra Paul Muswede den 16. jan. 2024
Dear Robert, Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at the Palazzo hotel. Our goal is always to exceed your expectations! If there is anything we can help you with during your next visit, please do not hesitate to let us know. We hope to see you soon. Kind Regards, Paul, Rooms Division Manager

8/10 – Bra

Stefano

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 5 netter i desember 2023
Svar fra Paul Muswede den 31. jan. 2024
Dear Stefano, Thank you for taking the time to complete a review on the Palazzo Hotel. We hope that you do stay again and that your next stay is planned for the near future as we look forward to welcoming you back. Kind Regards, Paul, Rooms Division Manager

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra Paul Muswede den 16. jan. 2024
Good day, Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at the Palazzo hotel. Our goal is always to exceed your expectations! If there is anything we can help you with during your next visit, please do not hesitate to let us know. We hope to see you soon. Kind Regards, Paul, Rooms Division Manager

8/10 – Bra

Nokuhle

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i desember 2023
Svar fra Paul Muswede den 16. jan. 2024
Dear Nokuhle,Thank you for taking the time to complete a review on the Palazzo Hotel. We hope that you do stay again and that your next stay is planned for the near future as we look forward to welcoming you back. Kind Regards, Paul, Room Division Manager

10/10 – Utmerket

ANDRE

Bodde her 1 natt i desember 2023
Svar fra Paul Muswede den 16. jan. 2024
Dear Andre,Thank you for taking the time to complete a review on the Palazzo Hotel. We hope that you do stay again and that your next stay is planned for the near future as we look forward to welcoming you back. Kind Regards, Paul, Room Division Manager

10/10 – Utmerket

Karen

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
this was a real spoil for my husband's birthday - the service and friendliness of all the staff was top notch.... thank you for making our stay so special
Bodde her 1 natt i desember 2023
Svar fra Paul Muswede den 16. jan. 2024
Dear Karen, Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at the Palazzo hotel. Our goal is always to exceed your expectations! If there is anything we can help you with during your next visit, please do not hesitate to let us know. We hope to see you soon. Kind Regards, Paul, Rooms Division Manager

6/10 – Grei

Yolandi

Bodde her 2 netter i desember 2023
Svar fra Paul Muswede den 16. jan. 2024
Dear Yolandi, Thank you for taking the time to complete a review on the Palazzo Hotel. Please accept y apologies for not enjoying your stay at the Palazzo Hotel. I do hope you reach out to us with feedback as to what we could have improved on.Guest feedback for a vital role to the success of any business and yours is valuable.I hope you give us the opportunity to restore your faith in us as we look forward to welcoming you back. Kind Regards, Paul, Rooms Division Manager

10/10 – Utmerket

Robert

Bodde her 2 netter i desember 2023
Svar fra Paul Muswede den 18. des. 2023
Dear Robert,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at the Palazzo hotel. Our goal is always to exceed your expectations! If there is anything we can help you with during your next visit, please do not hesitate to let us know. We hope to see you soon. Kind Regards, Paul, Rooms Division Manager

6/10 – Grei

Anné

Reiste med en gruppe
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
No smoking
The only complaint is that the hallway smell of smoke all the way to our non smoking room
Bodde her 1 natt i desember 2023
Svar fra Paul Muswede den 18. des. 2023
Dear Anne,Please accept our sincere apologies for the inconvenience you experienced with regards to the hallway that smelled of smoke during your stay. This is definitely not our usual exceptional standard. We hope that this will not deter you from choosing to stay with us in the future, as we look forward to welcoming you back. Kind Regards,Paul,Rooms Division Manager

10/10 – Utmerket

Wandisile

Bodde her 1 natt i november 2023
Svar fra Paul Muswede den 18. des. 2023
Dear Wandisile,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at the Palazzo hotel. Our goal is always to exceed your expectations! If there is anything we can help you with during your next visit, please do not hesitate to let us know. We hope to see you soon. Kind Regards, Paul, Rooms Division Manager

10/10 – Utmerket

Neill

Bodde her 3 netter i november 2023
Svar fra Paul Muswede den 16. jan. 2024
Dear Neill,Thank you for taking the time to complete a review on the Palazzo Hotel. We hope that you do stay again and that your next stay is planned for the near future as we look forward to welcoming you back. Kind Regards, Paul, Room Division Manager

8/10 – Bra

Steven

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i november 2023
Svar fra Paul Muswede den 19. nov. 2023
Dear Steven,Thank you for taking the time to complete a review on the Palazzo Hotel. We hope that you do stay again and that your next stay is planned for the near future as we look forward to welcoming you back. Kind Regards, Paul, Room Division Manager

10/10 – Utmerket

Clive

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i november 2023
Svar fra Paul Muswede den 19. nov. 2023
Dear Clive,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at the Palazzo hotel. Our goal is always to exceed your expectations! If there is anything we can help you with during your next visit, please do not hesitate to let us know. We hope to see you soon. Kind Regards, Paul, Rooms Division Manager

10/10 – Utmerket

Brook og Springfield

Bodde her 3 netter i november 2023
Svar fra Paul Muswede den 18. des. 2023
Dear Brook,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at the Palazzo hotel. Our goal is always to exceed your expectations! If there is anything we can help you with during your next visit, please do not hesitate to let us know. We hope to see you soon. Kind Regards, Paul, Rooms Division Manager

10/10 – Utmerket

Dawn

Likte: Personale og service og overnattingsstedets bygg og tilstand
As a first time visitor, I wish could stay sooner. Absolutely amazing experience
Bodde her 1 natt i november 2023
Svar fra Paul Muswede den 14. nov. 2023
Dear Dawn,Thank you for taking the time to complete a review on the Palazzo Hotel. We hope that you do stay again and that your next stay is planned for the near future as we look forward to welcoming you back. Kind Regards, Paul, Room Division Manager

10/10 – Utmerket

Wolfgang

Bodde her 1 natt i november 2023
Svar fra Paul Muswede den 6. nov. 2023
Dear Wolfgang, Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at the Palazzo hotel. Our goal is always to exceed your expectations! If there is anything we can help you with during your next visit, please do not hesitate to let us know. We hope to see you soon. Kind Regards, Paul, Rooms Division Manager

10/10 – Utmerket

Peter

Bodde her 1 natt i oktober 2023
Svar fra Paul Muswede den 6. nov. 2023
Dear Peter, Thank you for taking the time to complete a review on the Palazzo Hotel. We hope that you do stay again and that your next stay is planned for the near future as we look forward to welcoming you back. Kind Regards, Paul, Room Division Manager

10/10 – Utmerket

Nhlakanipho

Bodde her 1 natt i oktober 2023
Svar fra Paul Muswede den 31. okt. 2023
Dear Nhlakanipho,Thank you for taking the time to complete a review on the Palazzo Hotel. We hope that you do stay again and that your next stay is planned for the near future as we look forward to welcoming you back. Kind Regards, Paul, Rooms Division Manager

8/10 – Bra

Jon

Bodde her 1 natt i oktober 2023
Svar fra Paul Muswede den 31. okt. 2023
Dear Jon, Thank you for leaving a review on your recent stay at he Palazzo hotel. I see that you were not happy with your stay and I would love to hear what about your stay did not meet your requirements or what we can improve on. Please feel free to contact me directly or Via the Expedia portal. I hope you give us the opportunity to rectify these issues.Kind Regards,Paul,Rooms Division Manager

6/10 – Grei

Craig

Bodde her 1 natt i oktober 2023
Svar fra Paul Muswede den 31. okt. 2023
Dear Craig, Thank you for leaving a review on your recent stay at he Palazzo hotel. I see that you were not happy with your stay and I would love to hear what about your stay did not meet your requirements or what we can improve on. Please feel free to contact me directly or Via the Expedia portal. I hope you give us the opportunity to rectify these issues. Kind regards, Paul, Rooms Division Manager

10/10 – Utmerket

Manon

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 8 netter i oktober 2023
Svar fra Paul Muswede den 31. okt. 2023
Dear Manon,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at the Palazzo hotel. Our goal is always to exceed your expectations! If there is anything we can help you with during your next visit, please do not hesitate to let us know. We hope to see you soon. Kind Regards, Paul, Rooms Division Manager

10/10 – Utmerket

Kersten

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
.
Bodde her 3 netter i oktober 2023
Svar fra Paul Muswede den 18. okt. 2023
Dear Kersten,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at the Palazzo hotel. Our goal is always to exceed your expectations! If there is anything we can help you with during your next visit, please do not hesitate to let us know. We hope to see you soon. Kind Regards, Paul, Rooms Division Manager

8/10 – Bra

Karl

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Good location next to the mall and bird park. Lots of entertainment and good food options in the mall. The pool is nice but always a bit cold. Breakfast was fairly average and the food quality was below the rest of the hotel. The service at breakfast wasn’t good.
Bodde her 3 netter i oktober 2023
Svar fra Paul Muswede den 17. okt. 2023
Dear Karl,Thank you for choosing to stay at the Palazzo Montecasino, we value your patronage. Your opinion as our Guest is very important and we do appreciate your effort to complete our review and provide us with Feedback. Please accept our sincere apologies for the inconvenience you experienced with regards to the quality of food and service that was not up to standard during your stay. This is definitely not our usual exceptional standard, and this matter has been addressed with our Food and Beverage Manager in order to address your concern. We hope that this will not deter you from choosing to stay with us in the future, as we look forward to welcoming you back. Kind Regards,Paul,Rooms Division Manager

10/10 – Utmerket

Anna

Bodde her 1 natt i oktober 2023
Svar fra Paul Muswede den 16. okt. 2023
Dear Anna, Thank you for taking the time to complete a review on the Palazzo Hotel. We hope that you do stay again and that your next stay is planned for the near future as we look forward to welcoming you back. Kind Regards, Paul, Rooms Division Manager