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Anmeldelser av City Lodge Sandton, Katherine Street

3 out of 5
City Lodge Sandton, Katherine Street
Katherine Street, Sandton, Gauteng

Anmeldelser

8,2

Veldig bra

Rangering på 10 − Utmerket. 48 av totalt 135 anmeldelser." "
Rangering på 8 − Bra. 59 av totalt 135 anmeldelser." "
Rangering på 6 − Grei. 22 av totalt 135 anmeldelser." "
Rangering på 4 − Dårlig. 4 av totalt 135 anmeldelser." "
Rangering på 2 − Forferdelig. 2 av totalt 135 anmeldelser." "

8,8/10

Renhold

8,4/10

Personale og service

7,6/10

Fasiliteter

8,4/10

Overnattingsstedets bygg og tilstand

8,0/10

Miljøvennlige løsninger

Anmeldelser

2/10 – Forferdelig

Aristide l

Bodde her 1 natt i januar 2024
Svar fra Thandiwe Tshabalala den 2. feb. 2024
Good morningThank you for choosing City Lodge Katherine Street. Kindly elaborate on why you gave us a low score. On our records, you did not stay with us or used our facilities. Looking forward to hearing from you.

4/10 – Dårlig

Noluthando

Reiste med familie og små barn
Likte: Renhold
Likte ikke: Personale og service
Bodde her 1 natt i desember 2023

6/10 – Grei

Verifisert reisende

Likte ikke: Personale og service
Bodde her 1 natt i desember 2023

6/10 – Grei

Verifisert reisende

Reiste med familie
Likte: Romkomfort
Check in
Check in process was very disappointing
Bodde her 2 netter i desember 2023

10/10 – Utmerket

Mamaliehe

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i november 2023

10/10 – Utmerket

James sithole

Bodde her 1 natt i november 2023

8/10 – Bra

George

Reiste med partner
Likte: Overnattingsstedets bygg og tilstand
Great property to stay in easy drive to the shopping mall for fantastic food . Hotel was relaxed and quiet and the food was good , a little expensive for breakfast , our first stay the staff were excellent and this our stay a week later the staff was not so friendly . The guys at the gate were excellent and always very friendly , safe place to stay
Bodde her 2 netter i oktober 2023

6/10 – Grei

George

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The location was great and easy to find . Everything was very clean . The cooked meal we had was lovely .
Bodde her 1 natt i oktober 2023

8/10 – Bra

Kumaren

Bodde her 3 netter i mars 2023

10/10 – Utmerket

Adrian

Bodde her 3 netter i april 2023

10/10 – Utmerket

Raw x creative

Bodde her 1 natt i mars 2023

10/10 – Utmerket

daniel Phumudzo

Bodde her 2 netter i mars 2023

8/10 – Bra

Edwin

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i mars 2023

8/10 – Bra

Mahomed Amien

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
This is my 3rd stay at CL Katherine. I always find the staff very friendly & professional. Certainly wont be my last stay here !!
Bodde her 4 netter i februar 2023
Svar fra City Lodge Katherine Street den 21. feb. 2023
Good morning, thank you for the review, hope you see you again soon.

8/10 – Bra

Zayyaan

Bodde her 1 natt i januar 2023

10/10 – Utmerket

David

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
City Lodge Katherine Street Sandton
Rooms were a great size with all the ammenities. Very clean and comfortable beds. Great value for money
Bodde her 3 netter i desember 2022

6/10 – Grei

Vangile

Forretningsreisende
Likte: Renhold og overnattingsstedets bygg og tilstand
Drinking water in the room
I got into the room and there was no bottled water. I went down stairs to reception and I was informed I can buy bottled water or use the complimentary water down stairs. Two bottles of drinking water in a room is a standard and I wonder why this hotel does not provide drinking water in the room. It was an inconvenience to have to walk to the receiption from room 211 to get drinking water from down stairs. Teaspoons were also not in my room. The go away coffee was nice.
Bodde her 1 natt i november 2022

6/10 – Grei

Shose

Forretningsreisende
Likte: Renhold og overnattingsstedets bygg og tilstand
No one to help with luggages especially in the stairs.
Svar fra Duty Manger den 5. nov. 2022
At the outset we wish to thank you for having chosen City Lodge Sandton Katherine street for your accommodation requirements.We most certainly do regard you as a valued guest and our primary objective is to extend hospitality to you in terms of our quality for product and service. We clearly failed in providing you with the service you were expecting.Once again we extend our sincere apologies for the inconvenience and I honestly believe that we can turn a negative experience into a positive one and ask you to afford us the opportunity to do so in the future.

10/10 – Utmerket

Jethro

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 7 netter i oktober 2022

6/10 – Grei

anthony

Likte: Personale og service
Pre-COVID the hotel always did some small, tasty bar snacks for supper. These have been discontinued or reduced in scope. They now do not match pre-COVID snacks. Great pity. The old snacks were competitively priced, and I'm sure cost effective for you. You need to rethink this because I shall probably have to stay elsewhere in future.
Bodde her 3 netter i september 2022
Svar fra Reservation den 24. okt. 2022
Good Morning AnthonyThank you very much for taking the time to provide us with feedback. We do still have popcorn, pretzels and nuts available from the bar, at no additional costs, however we now prepare them on request for our guests. The bar snacks menu was implemented post covid but those are at an additional charge.Next time you stay with us you are more than welcome to request the complimentary snacks from our barmen.Thank You & Kind RegardsCity Lodge Hotel Sandton Katherine Street

8/10 – Bra

Ana

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 11 netter i juni 2022

10/10 – Utmerket

Degracia

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
My stay was fantastic, the room very clean each day, the staff very friendly.
Bodde her 2 netter i mai 2022
Svar fra Reservations den 12. juli 2022
Thank you for your feedback. We hope to see you again soon.

8/10 – Bra

Refilwe

Likte: Renhold, personale og service og romkomfort
Bodde her 1 natt i mars 2022

10/10 – Utmerket

Charles

Bodde her 1 natt i mars 2022

10/10 – Utmerket

Malesela

Bodde her 1 natt i mars 2022

10/10 – Utmerket

Sandra

Bodde her 1 natt i mars 2022

8/10 – Bra

Ashishkumar

Bodde her 1 natt i mars 2022

8/10 – Bra

Jason

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i januar 2022

10/10 – Utmerket

Tinashe

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff and cleanliness
Bodde her 1 natt i desember 2021

4/10 – Dårlig

Zakiyya

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Dissapointing city lodge.
I have stayed here numerous times in the past but I can see that levels of service have dipped drastically. even though we had pre-booked and paid the reception took ages to check us in, gave us the wrong room (double bed instead of 2 twin beds). Our bathroom had black mould on the ceiling and in the shower. The TV played only SABC, ETv and a couple sports and news channels and 2 african channels, so no DSTV. The worst was when we ordered room service and were told to come and collect our food at reception, then spent 15 minutes waiting whilst the waitrons tried to get our bill right, we got 3 bills all incorrect. The food order was also not correct but we let it go because we had just reached our fed up point. The whole 2 days there we did not see 1 manager on duty. i will not be staying here again.
Bodde her 2 netter i desember 2021

8/10 – Bra

GHULAM

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i september 2021

8/10 – Bra

Edward

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Lovely accommodation
My stay was great,the staff very friendly and helpful, efficient service, breakfast was good.my room was nice apart from not having a fridge.
Bodde her 2 netter i november 2021

8/10 – Bra

OVIDIU

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 6 netter i oktober 2021
Svar fra Reservations den 27. okt. 2021
Thank you for your feedback.

10/10 – Utmerket

Erick

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2021
Svar fra Reservations den 27. okt. 2021
Thank you for your feedback

10/10 – Utmerket

Roxanne

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i mai 2021

10/10 – Utmerket

Azizzulhaq

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i mai 2021
Svar fra Reservations den 18. mai 2021
Thank you very much for rating City Lodge Katherine street, we are happy to see you enjoyed your stay. We hope to welcome you back in the near future. Thanks and regards

10/10 – Utmerket

Richard

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i mai 2021
Svar fra Reservations den 18. mai 2021
Thank you very much for rating City Lodge Katherine street, we are happy to see you enjoyed your stay. We hope to welcome you back in the near future. Thanks and regards

8/10 – Bra

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
The hotel staff are friendly and make one's stay more comfortable.
Bodde her 2 netter i mars 2020
Svar fra The CLHG Team den 10. mars 2020
Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and are delighted that our staff WOW'd you with great service! We hope to welcome you as our guest again soon.  With kind regards

10/10 – Utmerket

Jonas J

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Full satisfied with staffs and general condition of the area and Hotel upkeep.
Bodde her 3 netter i februar 2020
Svar fra City Lodge Katherine Street den 2. mars 2020
Thank you for your feedback. Hope to see you back soon

8/10 – Bra

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Like: - room cleaness Dislike: - restaurant location
Bodde her 4 netter i februar 2020
Svar fra The CLHG Team den 26. feb. 2020
Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and sincerely appreciate your valuable feedback. We hope to welcome you as our guest again soon.  With kind regards

10/10 – Utmerket

Florence og Seattle, Washington

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I loved the food. Very clean lodge, staff are friendly. Will definitely recommend this place to my friends and family.
Bodde her 1 natt i februar 2020
Svar fra City Lodge Sandton Katherine street den 24. feb. 2020
Thank you for your positive feedback, we look forward to your next visit.

10/10 – Utmerket

Angilique

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i november 2019
Svar fra The CLHG Team den 27. nov. 2019
Dear Angilique Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and sincerely appreciate the great rating! We hope to welcome you as our guest again soon.  With kind regards

10/10 – Utmerket

Maria

Bodde her 1 natt i november 2019

8/10 – Bra

Verifisert reisende

Bodde her 1 natt i november 2019
Svar fra The CLHG Team den 19. nov. 2019
Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and hope to welcome you as our guest again soon.  With kind regards

8/10 – Bra

Michael

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Met all expectations.
Bodde her 1 natt i september 2019
Svar fra The CLHG Team den 20. sep. 2019
Dear Michael Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and hope to welcome you as our guest again soon.  With kind regards

6/10 – Grei

Cornelius

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
good except the Wifi
Stayed for 2 nights. Everything was good except the Wifi. Complained about it several times and they said that they were fixing in but never got any better. Was on and off the whole time we were there. Very disappointing since I was banking on the fact that I would be able to get some urgent business done.
Bodde her 2 netter i september 2019
Svar fra The CLHG Team den 13. sep. 2019
Dear Cornelius Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay but regret the problems you experienced with the WiFi. The matter has been referred to the relevant department for investigation. We hope to welcome you as our guest again soon.  With kind regards

8/10 – Bra

sifah

Bodde her 1 natt i september 2019

8/10 – Bra

Paulo

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juni 2019
Svar fra Danie den 25. juni 2019
Good Morning Paulo Thank you very much for taking the time to rate our hotel. Thank you for the kind feedback and we hope to welcome you back soon to our hotel. Kind Regards Danie

10/10 – Utmerket

Tyron

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great for Business Stay over
Great for Business travel, close to Central Sandton and has all the necessary amenities.
Bodde her 1 natt i juni 2019
Svar fra Danie den 11. juni 2019
Good Morning Tyron Thank you very much for your kind feedback. We look forward to welcoming you back to our hotel in the near future. Danie

8/10 – Bra

oscar

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
very comfortable and well catered for a business trip
Bodde her 2 netter i april 2019
Svar fra Danie den 29. apr. 2019
Thank you very much for taking the time to give us such kind feedback.