Fasilitet på overnattingsstedet

Anmeldelser av Extended Stay America Suites Secaucus New York City Area

2.5 out of 5

Anmeldelser

6,6
Rangering på 10 − Utmerket. 276 av totalt 1000 anmeldelser." "
Rangering på 8 − Bra. 211 av totalt 1000 anmeldelser." "
Rangering på 6 − Grei. 178 av totalt 1000 anmeldelser." "
Rangering på 4 − Dårlig. 161 av totalt 1000 anmeldelser." "
Rangering på 2 − Forferdelig. 174 av totalt 1000 anmeldelser." "

6,6/10

Renhold

7,0/10

Personale og service

6,4/10

Fasiliteter

6,4/10

Overnattingsstedets bygg og tilstand

6,6/10

Miljøvennlige løsninger

Anmeldelser

4/10 – Dårlig

Alka

Reiste med familie og små barn
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
First room we got was dirty with no cleaning services, we had to clean up by ourself, still there were ants all over the room so we got changed to different room which was better. It says breakfast included, but it just cereals and bar nothing else. only good thing about this is convenient location to nearby bus-stop.
Svar fra Hotel Management den 27. mai 2024
Dear Alka, Thank you for sharing your experience with us. We apologize for the cleanliness issues in your initial room and the limited breakfast offerings. Rest assured, we are addressing these concerns with our housekeeping and food service teams to ensure a higher standard moving forward. We're pleased to hear you found the convenient location beneficial. Your feedback is valuable, and we hope to better serve you in the future.Sincerely,Hotel Management

10/10 – Utmerket

eduardo

Likte: Renhold
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Dov Gilvanci og Goiania

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 9 netter i mai 2024

4/10 – Dårlig

Terri

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 7 netter i mai 2024

4/10 – Dårlig

Pascal

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hotel tres sale, et personnels désagréables
Bodde her 7 netter i mai 2024
Svar fra Hotel Management den 20. mai 2024
Dear Pascal, Thank you for your feedback. We sincerely apologize for the cleanliness issues and the unpleasant interactions with our staff. This is not the standard of service we strive to provide. Your comments are being taken very seriously, and we are addressing these concerns with our team to ensure immediate improvements. We appreciate you bringing this to our attention and hope to have the opportunity to offer you a much better experience in the future.Sincerely,Hotel Management

4/10 – Dårlig

Jeffrey

Reiste med en gruppe
Likte: Fasiliteter
A part la localisation et le fait que le bus 320 depose juste devant l'hôtel a partir du PABT, ce dernier n'a rien d'intéressant. Ayant eu la chambre 104, voici ce que jen garde comme expérience. La chambre pas tres propre au sol, le lit de gauche a des trous donc pour dormir correctement ce n'est pas la peine. Autour des fenêtres, cadavres d'insectes morts.. Le canapé est trop mou qu'on s'enfonce littéralement à l'intérieur Côté ambiance, il y en a aucune. Ah si ! L'alarme incendit qui se met en route à n'importe quel moment. Super le reveil à 6h du matin. Apparement ce n'est pas la première fois que cela arrive. Si vous souhaitez un vrai petit déjeuner, n'allez pas à celui de l'hôtel. Il est composé de café, lait pasteurisé, muffin aux myrtilles et barres de céréales voila tout... Je reviendrai plus cela est sur !
Bodde her 1 natt i mai 2024
Svar fra Hotel Management den 20. mai 2024
Dear Jeffrey, Thank you for your feedback. We apologize for the repeated fire alarm disruptions and the limited breakfast options during your stay. This is not the experience we aim to provide. We are addressing these issues with our team to ensure they do not happen again. Your comments are valuable as we work to improve our services. We appreciate your understanding and hope to have the opportunity to offer you a better experience in the future.Sincerely,Hotel Management

10/10 – Utmerket

RONALD og New Milford

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice Quiet Place to Stay.
Bodde her 2 netter i mai 2024
Svar fra Hotel Management den 14. mai 2024
Dear RONALD, Thank you for your positive review of your stay at Extende Stay America! We're delighted to hear that you enjoyed your stay with us and found our hotel to be a nice, quiet place. Providing a peaceful environment for our guests is a top priority, and we're glad we could meet your expectations in this regard. We appreciate your feedback and look forward to welcoming you back for another enjoyable stay in the future!Sincerely, Hotel Management

10/10 – Utmerket

Daniel

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
the location of the hotel was very convenient with the public transportation.
Bodde her 2 netter i mai 2024
Svar fra Hotel Management den 10. mai 2024
Dear Daniel, Thank you for sharing your feedback on your recent stay. We are delighted that you found Extended Stay America's location convenient for accessing public transportation! Your satisfaction is important to us, and we are glad our hotel met your needs in this regard. Thank you for choosing to stay with us, and we hope to welcome you back for another pleasant stay in the future!Sincerely,Hotel Management

2/10 – Forferdelig

Praveen kumar

Reiste med familie
Likte ikke: Fasiliteter
Alarm sound will disturb like anything in middle of night
Bodde her 4 netter i mai 2024
Svar fra Hotel Management den 10. mai 2024
Dear Praveen, Thank you for sharing your feedback on your recent stay. We sincerely apologize for any disruption caused by the alarm sound during your stay. Your comfort and rest are paramount to us, and we regret any inconvenience experienced. We will address this with our maintenance team to ensure that such disturbances are minimized in the future. Thank you for bringing this to our attention, and we appreciate your understanding. Sincerely,Hotel Management

6/10 – Grei

Steven

Reiste med en gruppe
Likte: Personale og service
Property felt dated, including loose fittings in the bathroom. Overall we arrived late and it was a very convenient location to catch a bus into the city, so it was great for our needs.
Bodde her 1 natt i mai 2024
Svar fra Hotel Management den 10. mai 2024
Dear Steven, Thank you for sharing your feedback on your recent stay. We are pleased that our convenient location met your needs. However, we apologize for any disappointment caused by the condition of our property and the maintenance issues in the bathroom. Your comments are valuable as we work towards enhancing the guest experience. We assure you that necessary improvements will be made. We appreciate your patronage and hope to provide you with a more enjoyable stay in the future.Sincerely,Hotel Management

6/10 – Grei

Shankar Prasad og Pierrefonds-Roxboro

Reiste med familie
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i april 2024

2/10 – Forferdelig

Marilou

Reiste med partner
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand

2/10 – Forferdelig

Shaneek

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024

10/10 – Utmerket

Anayeli

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024

6/10 – Grei

Lamont og Edison

Reiste med partner
Likte ikke: Renhold
The room had ants on the sheets and i switched rooms with no issues
Bodde her 1 natt i april 2024
Svar fra Hotel Management den 28. apr. 2024
Dear Lamont, Thank you for bringing this to our attention, and we apologize for the inconvenience you experienced during your stay. Ensuring a comfortable and pest-free environment for our guests is our priority, and we're glad to hear that our team was able to promptly address the issue by accommodating your room switch. We appreciate your understanding and hope to have the opportunity to better serve you in the future.Sincerely,Hotel Management

6/10 – Grei

Majd

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 5 netter i april 2024

10/10 – Utmerket

Barbara

Likte: Renhold og personale og service
i recommend
Bodde her 7 netter i april 2024

2/10 – Forferdelig

Annalisa

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The accessibility to have a bus ride directly to NY. However, it is a horrible hotel.
Bodde her 2 netter i april 2024
Svar fra Hotel Management den 23. apr. 2024
Dear Annalisa, Thank you for your comments about your recent stay. We are disappointed that we did not meet your expectations. We would have welcomed the opportunity to address your concerns while you were still here, and we hope we will have another chance to provide you with the excellent service and accommodations you should have experienced on this visit.Sincerely,Hotel Management

10/10 – Utmerket

Melvin

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
.
Bodde her 7 netter i april 2024

6/10 – Grei

ann

Reiste med familie
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
The fire dept was there twice when we were there, one evening no water and another night no towels until 9pm.. the breakfast is a joke!
Bodde her 4 netter i april 2024
Svar fra Hotel Management den 21. apr. 2024
Dear Ann, We sincerely apologize for the inconvenience you experienced during your stay. Your feedback about the issues with the water supply, availability of towels, and breakfast offerings is concerning, and we regret any disruption to your stay. Please know that we take your comments seriously and will address these issues with our team to prevent recurrence. We appreciate your patience and hope to have the opportunity to welcome you back for a more enjoyable experience in the future. Sincerely,Hotel Management

4/10 – Dårlig

Michael

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Property needs a serious upgrade inside
Bodde her 1 natt i april 2024
Svar fra Hotel Management den 20. apr. 2024
Dear Michael, We are disheartened to read your stay with us was anything other than perfect. Your feedback regarding the need for an update of our property is much appreciated, and we will share this with the appropriate individuals for the future modernization of our hotel. We hope you will stay with us again for a much-improved experience the next time your travels bring you this way.Sincerely,Hotel Management

10/10 – Utmerket

Anne

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Many eating options within walking distance.
Bodde her 1 natt i april 2024
Svar fra Hotel management den 19. apr. 2024
Dear Anne, We are delighted to read you enjoyed the convenience of having many eating options within walking distance of Extended Stay America. Providing easy access to dining options is important to us, and we are glad it enhanced your stay. Thank you for your positive feedback. We hope you had a fantastic experience overall and look forward to welcoming you back soon.Sincerely,Hotel Management

10/10 – Utmerket

Linda

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
El hotel está ubicado en Nueva Jersey pero en la esquina puedes tomar un camión que te deja en times square (traslado de 20 minutos aprox). La habitación cuenta con: estufa, microondas, refrigerador, plancha para la ropa y secadora de cabello. Es bueno en relación calidad - precio
Bodde her 7 netter i mars 2024
Svar fra Hotel Management den 10. apr. 2024
Dear Linda, Thank you for the excellent review. We are glad your stay was enjoyable, and we could exceed your expectations for a great price. We appreciate you leaving your kind remarks, most notably about our location and all the excellent in-room amenities we offer. Thank you for choosing Extended Stay America. We hope to welcome you back soon. Sincerely,Hotel Management

8/10 – Bra

Reyna

Forretningsreisende
Likte: Renhold, personale og service og fasiliteter
The place was very convenient for the meadows convention center, my only few issues I had were the toilet didn’t flush (eventually it would) but that was annoying, in the middle of night 12am Friday the fire alarm started blaring. I asked for utensils to be brought up to my room and was told give them 10minutes and they never came so I just went to go get it. And my tv in the room talked “power on/off” or “volume up” “changing channel” I couldn’t figure out how to turn that off so I just didn’t mess with it. But every night the tv would randomly say power off. When it’s been off the whole day. Other than that. It was a good stay the room was nice.
Bodde her 3 netter i april 2024
Svar fra Hotel Management den 11. apr. 2024
Dear Reyna, Thank you for choosing to stay at Extended Stay America and for taking the time to share your thoughts. We are delighted to see by your rating that you had an enjoyable overall experience during your visit and liked our location close to the Meadows Convention Center. Your comments provide valuable insight into areas where we can improve our guest services, and we appreciate you bringing these issues to our attention. It was our pleasure to host your visit, and we look forward to seeing you soon.Sincerely,Hotel Management

6/10 – Grei

Nicola

Reiste med familie
Rapporto qualita prezzo suficente se ci fosse stato qualcosa in piu per colazione
Bodde her 8 netter i mars 2024
Svar fra Hotel Management den 2. apr. 2024
Dear Nicola, We appreciate your feedback and are glad you found value in your stay. While our breakfast offerings may not have met your expectations, we are committed to providing our guests with a comfortable and affordable experience. Your input helps us improve, and we will consider ways to enhance our breakfast options in the future. Thank you for choosing us for your accommodation needs, and we hope to welcome you back for another pleasant stay.Sincerely,Hotel Management

8/10 – Bra

Tanya

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We stayed for 4 days , 3 nights . Yes the pool is closed . The breakfast is a breakfast to go .. so coffee and muffin however since our room was equipped with a top stove . We requested frying pan/plates and forks. There was a minor inconvenience and the employee was really great and assisted us. Great service from Front desk . No alarms went off during our stay ! The location was really convenient. The bus(320) to new york is right across the hotel . Very accessible ! Over all please for our length of stay and would stay again
Bodde her 3 netter i mars 2024
Svar fra Hotel Management den 2. apr. 2024
Dear Tanya, We are delighted you enjoyed your four-day stay at Extended Stay America! While the pool was closed and breakfast options were limited, we are glad our staff could accommodate your requests for kitchen items. It is fantastic to hear you experienced excellent service from our front desk team. Thank you for highlighting our convenient location and accessibility. We appreciate your positive feedback and look forward to welcoming you back for another enjoyable stay in the future!Sincerely,Hotel Management

8/10 – Bra

Alba

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024

10/10 – Utmerket

Zoe

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The reviews definitely made me a little skeptical but honestly we had a great stay and the room was perfect and the bus right in front of the hotel takes you straight into the city. It was great if you’re going to be not in the room majority of the time but either way the room was clean and we had a good time and would stay here again. There was no loud noise at all
Bodde her 2 netter i desember 2023

8/10 – Bra

Jessica og Los Angeles

Likte: Personale og service
Likte ikke: Fasiliteter
Not the best place, but not terrible either. Staff is super nice. The place is a bit rundown but it's worth the price, and the area is great!
Bodde her 5 netter i februar 2024
Svar fra Hotel Management den 29. mars 2024
Dear Jessica, Thank you for your outstanding review! We are glad we met all your expectations and that you loved your time at our hotel. Our team will be delighted to read your feedback. Thank you again for sharing your experience with others, and we look forward to hosting many more visits to Extended Stay America.Sincerely,Hotel Management

6/10 – Grei

Edward A Deitrick

Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024

6/10 – Grei

Oliver

Reiste med partner
Likte: Personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
The property had major water damage and dehumidifiers/fans where turning everywhere and quite loudly. The first room we were assigned had a very strong cigarette smell and fortunately a nice employee helped us to change rooms (it was already after 11pm). The new room had no smell but the rooms are very dated and run-down.
Bodde her 2 netter i mars 2024
Svar fra Hotel Management den 20. mars 2024
Dear Oliver, We apologize for any inconvenience caused by the water damage and equipment noise during your stay. We appreciate your understanding and patience as we work to resolve these issues. Our team strives to accommodate our guests' needs promptly, and we're glad our staff assisted you in finding a more suitable room. Your feedback regarding the room condition is valuable, and we'll use it to improve our accommodations. We hope to have the opportunity to host you again and provide a more enjoyable experience in the future.Sincerely,Hotel Management

4/10 – Dårlig

Navdeep

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Its a very dirty hotel. Was not even close to what is shown in pics. Its smelly. And staff DO NOT even smile. The Breakfast was so poor. Only served muffins and coffee.
Bodde her 2 netter i mars 2024
Svar fra Hotel Management den 19. mars 2024
Dear Navdeep, We apologize for the disappointment you experienced during your stay. Your feedback regarding cleanliness, amenities, and staff demeanor is concerning and does not align with our standards. We strive to provide a welcoming environment and offer a variety of breakfast options. We regret that we fell short of your expectations. Rest assured, we take your comments seriously and will address them with our team to ensure improvements are made. Your satisfaction is our priority, and we hope to have the opportunity to regain your trust and welcome you back for a much-improved experience.Sincerely,Hotel Management

4/10 – Dårlig

Jessika

Bodde her 1 natt i mars 2024

8/10 – Bra

Kimberly og Manahawkin

Likte: Renhold og personale og service
Bodde her 1 natt i mars 2024

6/10 – Grei

Padma

Reiste med familie
Likte: Personale og service
Likte ikke: Fasiliteter
Ok
Bodde her 3 netter i februar 2024
Svar fra Hotel Management den 9. mars 2024
Dear Padma, Thank you for your concise feedback, and for choosing us. We appreciate your comments, which highlight areas for improvement. Your input is valuable, and we are committed to enhancing your satisfaction in your future visit. We eagerly anticipate the opportunity to host you again and ensure the more excellent experience you deserve.Sincerely,Hotel Management

10/10 – Utmerket

Khady

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I really appreciated the staff. They were so nice and patient. They tried to accommodate to me as best as possible.
Bodde her 3 netter i februar 2024

10/10 – Utmerket

Akintomi

Bodde her 3 netter i februar 2024

10/10 – Utmerket

Svetlana

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Quet.
Bodde her 2 netter i mars 2024
Svar fra Hotel Management den 6. mars 2024
Dear Svetlana, We are thrilled you had an excellent stay at Extended Stay America, and we appreciate the fantastic rating. It was our pleasure to accommodate you, and we look forward to your next visit with us.Sincerely,Hotel Management

10/10 – Utmerket

Svetlana

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
quet.
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Hiathem og LUBBOCK

Bodde her 17 netter i februar 2024

6/10 – Grei

James Louie

Bodde her 2 netter i februar 2024

10/10 – Utmerket

Mimina

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Solo no me gusto que nuestra ducha estaba dañada pero para el precio esta mas que bien
Bodde her 1 natt i februar 2024

4/10 – Dårlig

Rasheda

Reiste med familie og små barn
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The dirty spots on bedding , room not properly cleaned in arrival, low water pressure and the poor quality so called breakfast
Bodde her 2 netter i februar 2024
Svar fra Hotel Management den 26. feb. 2024
Dear Rasheda, Thank you for taking the time to write a review of our hotel. We deeply regret that your experience fell short of expectations during your recent stay. Our sincere apologies for the issues with cleanliness and the quality of breakfast. Your feedback is invaluable, and we assure you that your concerns will be addressed internally with our respective teams. We are committed to providing a high standard of service, and we appreciate your patience. Rest assured that steps will be taken to prevent a recurrence. We hope you will consider giving us another chance to showcase the improvements on your next visit.Sincerely,Hotel Management

10/10 – Utmerket

Svetlana

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I like it.
Bodde her 1 natt i februar 2024
Svar fra Hotel Management den 25. feb. 2024
Dear Svetlana, Thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are glad you liked your comfortable suite and were pleased with our staff's exceptional service. We work hard to provide high service levels, so we will share your compliments with our team to let them know their efforts are appreciated. Thank you for choosing our hotel, and we look forward to welcoming you back soon!Sincerely,Hotel Management

10/10 – Utmerket

Svetlana

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Quiet place.
Bodde her 7 netter i februar 2024

2/10 – Forferdelig

Verifisert reisende

Forretningsreisende
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very dirty
Bodde her 1 natt i februar 2024
Svar fra Hotel Management den 25. feb. 2024
Dear Guest, Thank you for your recent stay and for posting your review. We apologize for anything other than a spotless guest suite. We will share this with our housekeeping team to clean thoroughly to enhance our future guest's experience. Thank you for bringing this to our attention, and we hope you will choose us again when your travels bring you back our way. Sincerely,Hotel Management

10/10 – Utmerket

Juan

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i februar 2024

10/10 – Utmerket

Juan og Flushing

Bodde her 1 natt i februar 2024

6/10 – Grei

Asia

Bodde her 2 netter i februar 2024

10/10 – Utmerket

Alejandro

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great place to enjoy the city
Bodde her 1 natt i februar 2024