Hoteller i Jerome

«Smelled and dirty very low quality… homeless people are placed there by the community programs»

«The property was clean, modern and up to date.»

«The staff was friendly, the rooms look to be recently updated. Ours was clean and the beds were comfy. Beyond that, everything is very basic (small towels, no tissues in the room, no storage space, etc). My biggest "complaint" was that although we were in a no smoking room on a no smoking floor our room smelled like smoke every night we walked in (and weed at least once). While getting ready in the AM the smell of smoke was often coming in through a vent in the bathroom. If you are very ...

«Bed was comfortable. Breakfast was ok»

«Comfortable clean rooms. Great location. Close to dining options .»

«Great Staff, convenient location for your needs. Stay there every year when we visit the grands!»

«Room was clean, had extra cot in room. This was extremely uncomfortable, think time to update cot mattresses. Room was on first floor and first time noise from other travelers were an issue. Still would recommend hotel maybe an off night»

«Great place. Historic building and a positive experience. Would stay again. Walking distance to good beer and food.»

«Everything was good»

«The rooms and property were clean. Breakfast was wonderful; lots of options. Staff were friendly and helpful. Bed was cozy and comfortable. Will stay again!»

«Helt greit hotell for en rimelig penge.»

«Con mia moglie volevamo trascorrere 2 giorni a Springfield, onestamente mi sono sempre trovato bene con la catena Hilton, questa volta no, presumo che sia un franciasing. Assenza d’acqua per un giorno dalle 8 del mattino fino alle 19, pensate voi quando dovevate andare in bagno- la camera non rifatta. Al momento del check out, nessun gesto da parte del manager- non lo consiglio a nessuno.»

«Clean room»

«The hotel is far too expensive for what you'll find. The whole hotel smells bad, the carpets are filthy, the bed smelled bad too, and the breakfast was awful—you can't even call it breakfast, just cold boiled eggs. If you're looking for a clean place, don't go to this hotel.»

«We were put in a handicap room which we did not need. We had trouble with the door not opening with our card. Other than that we were OK with the room.»

«Typical convention hotel property. Easy to get to. All convention rooms on first floor as you enter the hotel. Had to go up elevator to 2nd floor to check in. Absolutely NO employee, especially a security guard, on 1st floor was seen during our 3 day stay. Concerning in this day and age where anyone could walk in with a weapon. Under staffed. Saw the same 3 restaurant/bar workers during our 3 day stay (dinner/breakfast shifts). You could tell they were stressed and overworked. Room we ...