Hoteller i Jefferson

«Do not book this hotel it is disgusting we have travelled extensively & we could not believe what we walked into and just as quickly left and found a better hotel. I would suggest Expedia take it off the booking site.the only thing that could fix this hotel would be a bulldozer.»

«Great»

«Couldn't turn on the shower. The water was a little warmer than warm. The full size bed was very hard and the pillows were very thin.»

«Ok place, but not the nicest personell»

«I could hear the toilet flushing and the shower going from the room upstairs and the hallway smelled like sewage»

«Staff was friendly and helpful and breakfast was a plus.»

«Our first night and morning staff, Nellie and Carla, were fantastic. They were kind and friendly, and very helpful and attentive. Are next 2 nights left a lot to be desired. Both night, extremely loud and disrespectful. Arrived between midnight and 2am, with children in tow.. The staff did not seem to be able to control the influx. Also, our shower had a HUGE crack in the back tile that staff apparently was unaware of. The cleaning carts were also very loud! The outside of the hotel leaves a ...

«Very nice»

«We slept great. Large rooms and clean ! Breakfast was good and staff very friendly»

«I do not thing it is right to charge for parking at a hotel that is not in a big city where parking is at a premium. This was a hotel near a mall - and to charge for parking is just wrong.»

«Softer pillows please. Everything else was great.»

«There was a loud exhaust fan in the bathroom that ran 12 hours a day that could not be turned off (it was on a hotel timer). It did not run at night, but from about 6 in the morning until 6 in the evening. Very disturbing. Who would design such a feature? I would never stay in the hotel again since I assume every room has the same feature.»

«Our stay at the Hilton Garden Inn Richmond had some true highlights, starting with a perfect, convenient location that made getting around effortless. The customer service was genuinely warm and attentive, and that made a real difference throughout our visit. That said, the property itself feels a bit older and could use some upkeep. In our room, we experienced a few maintenance issues that affected comfort: the tub would back up during showers, the sink had a noticeable leak, and some basic ...

«It was a very nice hotel, clean bright great space front desk was very helpful. Really enjoyed the property. Recommended if you need a place to stay while you're in the Richmond area.»

«Breakfast was wonderful as were Sabrina, Chastity and Janette. Issues: First Room 231: The lines were blown out Thursday and hot water was running from shower & sink. I cleaned both. Bathroom floor wet - I dried. Also the AC would not work right. Moved to Room 334: Toilet wanted to overflow every 2 flushes. The sink spewed water as there was no aerator. The water in the shower would not cut off. We reported the problems and told they would be and were fixed Friday. Not done. Reported again ...

«Although I am a fan of Hampton Inns in general, and perhaps I just got unlucky with my room, but the room (on a non-smoking floor) smelled of cigarettes upon entering. Later in the evening, the shower started dripping spontaneously, even after I shut it forcefully off. I tried calling the front desk but nobody answered. Ultimately the issue resolved itself somehow. The hotel is in a nice location and was otherwise fine, but I am not sure I would opt to stay here again—and I remain a fan of ...

«The room was fairly clean. The desk staff tried to help but we had a party of 4 & the hotel had no sheets or blankets for the 2 individuals using the pullout couch. I asked the front desk twice & they had no blankets available either night. Since then I’ve messaged the property manager twice and corporate once; it’s been over a week & no response. We had to buy our on blankets to stay at a hotel; seems like this should have been a basic amenity for the number of guests we booked for the stay.»

«Parfait. Déjeuner trop épicé. Sinon c'est parfait»