Hoteller i Janela

«Positives: The room was spacious and generally clean, The view of the ocean is good. The central atrium was nice and the staff were friendly The proximity of the small supermarket The choice of drinks and juices for breakfast Negatives: The hotel is run down and not at all like the photos. There is a general air of disrepair, beyond reception and the atrium. There is an extension/conservatory next to the breakfast area that had significant leaks. The breakfast itself was limited, the pastries ...

«Place is new so its in good shape but the spa area and stores were still under construction. You also cant use the bridge to get to the beach. There are also beggars surrounding the area, wo safety is a huge concern. If you are a non-white person be prepared for the staff to give you awkward looks and constantly harass you to give your room number or room card anytime you go to the pool or breakfast. Theyll also try and argue with you that breakfast is not included in your booking despite ...

«Very nice place, although the location showing it to be very central to ribeira grande when booking created a few changes in plans for me, but overall nice stay and great food!»

«Super location, great roof top pool, good breakfast in the sun, security at entrance door and roof top. Expensive. Friendly and helpful reception staff.»

«WARNING: This is not an hotel. It is a condo owned by an Italian. The owner did not leave me any instructions as how to get into the building, and there is no reception. No key was left with the security guy. No email or phone call was received with some kind of explanation. I called the Gold Member support at Hotels.com that same afternoon, and they did not manage to help me. 6 days later I still haven't heard anything from them (!). My card has been charged, and I have not been refunded. It is ...

«Heel relaxed en mooi. Aanrader»

«Cléan and tidy , fantastic staff nice breakfast comfortable bed, definitely revomend this hotel with roof top area for having a beer or wine and watch the sunset »

«Fantastisk hotell med moderne rom, flott stort bad, komfortabel seng, hyggelig personale. 10/10 beliggenhet også.»

«I booked the hotel through Expedia, based on the photos I saw there. The reality is far from the actual photos. The rate was a 5-star hotel rate or a high-end boutique hotel at $ 150; the reality is a 3-guesthouse. The location was on an unsafe street; the room was dirty, the bedsheet was old and looked uncleaned, and the toilet was broken and very dirty. When we arrived, there was no one at the reception, and we had to wait 30 min until someone in the street helped us call the guy. Although we ...

«Nice hotel with outdoor breakfast by the small waterfall/pool, and a great view. Very friendly service. The bunk bed room we had was very small, I think the bathroom was bigger than the bedroom. No aircondition, so quite hot.»