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Anmeldelser av Hampton Inn & Suites Jamestown

2.5 out of 5
Hampton Inn & Suites Jamestown
4 W Oak Hill Rd, Jamestown, NY

Anmeldelser

9,2

Fantastisk

Rangering på 10 − Utmerket. 454 av totalt 694 anmeldelser." "
Rangering på 8 − Bra. 178 av totalt 694 anmeldelser." "
Rangering på 6 − Grei. 42 av totalt 694 anmeldelser." "
Rangering på 4 − Dårlig. 13 av totalt 694 anmeldelser." "
Rangering på 2 − Forferdelig. 7 av totalt 694 anmeldelser." "

9,4/10

Renhold

9,4/10

Personale og service

9,0/10

Fasiliteter

9,2/10

Overnattingsstedets bygg og tilstand

9,0/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

Amy

Reiste med partner
Likte: Renhold og fasiliteter
Likte ikke: Overnattingsstedets bygg og tilstand
We were disappointed from the start when we arrived close to midnight to be told there may not be hot water. We had called earlier to confirm our reservation, but was not informed then when we could have changed to another hotel. The water never got above lukewarm, but it wasn’t worth it to change. Also, if someone arrives late after traveling all day, don’t try to talk their ear off. Just give them their keys and let them go to bed. The best part of the hotel was the fitness center.
Bodde her 3 netter i mai 2024

2/10 – Forferdelig

James

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
We went to check in and there was no hot water so we had to go to the holiday inn which was more expensive!
Bodde her 1 natt i mai 2024

4/10 – Dårlig

Daniel

Reiste med partner, Forretningsreisende
Likte: Renhold og personale og service
Likte ikke: Fasiliteter
As a business traveler I only stay at locations with reliable internet. It crashed mid meeting. I found out this hotel had been having problems for a while. I had to burn mobile data. Very unhappy. Hotel clerk said they would make it rightt. It has been weeks and I have heard nothing. I will not stay here again even though I was a repeat customer.
Bodde her 1 natt i april 2024

10/10 – Utmerket

Todd og BETHEL

Reiste med familie
Likte: Overnattingsstedets bygg og tilstand
The staff is very friendly, helpful
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Wayne

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent staff! Wonderful furnishings! Beautiful views from top floors! Very clean!
Bodde her 1 natt i april 2024

8/10 – Bra

Theresa

Very friendly
Bodde her 1 natt i april 2024

8/10 – Bra

john

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Studio was much roomier than expected.
Bodde her 1 natt i april 2024

10/10 – Utmerket

Charles

Bodde her 1 natt i mars 2024

10/10 – Utmerket

Audrey og Baldwin

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Indoor pool, free breakfast and fitness center are nice amenities, altho we didn't use them. Wifi was free, sufficient, reliable. Despite being completely booked with "eclipsers," parking wasn't an issue. Hot, fresh coffee and water (for tea) was served in the lobby 24/7. Staff was friendly, helpful, and very accommodating of our friend's dog (thanks guys!) The hotel is right off the thruway and at the edge of the neat little city of Jamestown. Nothing in Jamestown is more than a 5-min drive from the hotel. Those up for a hike could definitely walk it. For higher-end but not intimidating dining try Forte. For hearty, inexpensive Cracker Barrel-esque cooking, walk across the street to Bob Evans. The spacious, comfortable room incl. king bed, TV, desk/chair, couch, reading lamp, sofa table, footrest, mini fridge & microwave. The HUGE closet held our clothes, 2 suitcases, a large cooler bag, and the ironing board/iron and luggage rack included with the room (perfect for those too lazy to unpack - like me). The simple but effective duo of light-filtering/blackout shades were a welcome departure from the typical awkward and dated curtains. Bed pillows were "meh" but plentiful, so we doubled-up. I found the bed to be on the softer side but comfortable. The in-shower shampoo/conditioner/body wash smell lovely with no harsh chemicals, so save the space in your toiletries bag. Not sure when we'll get to N/W NY again, but when we do, we'd definitely stay here again.
Bodde her 3 netter i april 2024

10/10 – Utmerket

Stephen

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Got here late leaving early on a rainy night. The room was nice and clean. Dark outside so didn't see much of that
Bodde her 1 natt i april 2024

10/10 – Utmerket

Tom

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Friendly staff with nice breakfast buffet
Bodde her 1 natt i april 2024

10/10 – Utmerket

Deborah

Bodde her 1 natt i april 2024

10/10 – Utmerket

Kristopher

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The room, beds, and building were clean and comfortable. Breakfast was good and well stocked. The staff were great, especially the night manager who was friendly even for my midnight check in!
Bodde her 1 natt i april 2024

10/10 – Utmerket

Megan

Bodde her 1 natt i april 2024

10/10 – Utmerket

Patricia

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
David at the desk greeted us and cared for us like we where his parents. Unbelievable nice guy. He is a gem. Dont ever let him go. Apparently loves his job!
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Thomas

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice place to stay.
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Fidel

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great breakfast!
Bodde her 1 natt i mars 2024

8/10 – Bra

David

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff was very helpful and the property was well maintained. Would definitely recommend and would return as well if I'm ever on the area again.
Bodde her 1 natt i mars 2024

10/10 – Utmerket

stephanie

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff were nice. The rooms were clean and it was a great price
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Walid

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff greate and accommodating
Bodde her 6 netter i mars 2024
Svar fra Theresa Price den 19. mars 2024
Your feedback serves as motivation for us to continue delivering the high standard of service that you experienced during your time with us. We're truly grateful for the opportunity to have hosted you, and we look forward to welcoming you back in the future.Once again, thank you for your kind words. If there's anything else we can do to enhance your experience further, please don't hesitate to let us know.Warmest regards,

10/10 – Utmerket

Alicia

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
No complaints. Everything is clean. Convenient gas, restaurant, nice area. Staff is super nice. Beds are comfy.
Bodde her 1 natt i mars 2024
Svar fra Theresa Price den 19. mars 2024
I wanted to take a moment to extend my heartfelt thanks for your delightful feedback regarding your recent stay . Your comments truly made our day, and we're thrilled to hear about your positive experience.Your kind words about the cleanliness, convenience, and comfort of our facilities mean a great deal to us. We strive to create a welcoming and pleasant environment for all our guests, and it's immensely rewarding to know that you found everything to your satisfaction.We're especially grateful for your recognition of our staff's friendliness and helpfulness. Our team takes great pride in providing top-notch service, and your acknowledgment of their efforts is truly appreciated.Thank you for choosing to stay with us and for taking the time to share your feedback. We're delighted to have had the opportunity to serve you, and we look forward to welcoming you back for another wonderful stay in the future.If there's anything more we can do to make your next visit even better, please don't hesitate to reach out. We're here to ensure that every stay with us is exceptional in every way.Warmest regards,

8/10 – Bra

Ahmet og Hilliard

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Marta

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
David was took really good care of us while checking in. Bed was comfortable. The 1st night was super noisy due to a whole bunch of teenagers running around and slamming doors in the hallway but ive always stayed in this hotel and i totally will always give a 5! Staff is always super nice! I appreciate the courtesy.
Bodde her 3 netter i februar 2024
Svar fra General Manager den 25. feb. 2024
Thank you so much for taking the time to share your feedback with us regarding your recent stay at our hotel. We truly value your continued patronage and appreciate your loyalty to our establishment.I'm delighted to hear that David provided you with excellent service during the check-in process. It's always our goal to ensure that our guests feel welcomed and well taken care of from the moment they arrive, and I'm glad that David made a positive impression on you.However, I apologize for the inconvenience caused by the noise disturbances from other guests during your first night with us. Please know that we take noise complaints seriously, and we will make every effort to address such issues promptly to ensure a peaceful and enjoyable stay for all our guests.Your kind words about our staff's friendliness and courtesy mean a great deal to us. We take pride in providing exceptional service and creating memorable experiences for our guests, and I'm thrilled to hear that our team succeeded in making your stay enjoyable despite the noise disruptions.Your loyalty and willingness to continue choosing our hotel are truly appreciated. We look forward to welcoming you back for another wonderful stay, and we'll do everything we can to ensure that your next visit exceeds your expectations in every way possible.If there's anything specific we can do to enhance your future stays or if you have any further feedback to share, please don't hesitate to reach out to me directly at [Your Contact Information].Once again, thank you for your valuable feedback and for choosing to stay with us. We can't wait to have the pleasure of hosting you again soon!Warm regards,Theresa Price

10/10 – Utmerket

archie

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Close to highway and professional polite staff. Facilities are nice.
Bodde her 1 natt i januar 2024

8/10 – Bra

Michael

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Rebecca

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Diana

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i november 2023

10/10 – Utmerket

Michael og NEW PORT RICHEY

Bodde her 2 netter i oktober 2023

10/10 – Utmerket

Sara

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i oktober 2023

10/10 – Utmerket

Felicia

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i oktober 2023

10/10 – Utmerket

Penny

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i oktober 2023

8/10 – Bra

Paul og Cincinnati

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i oktober 2023

10/10 – Utmerket

Jeanette

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i oktober 2023

10/10 – Utmerket

hugh

Bodde her 2 netter i oktober 2023

10/10 – Utmerket

Cori

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was like having a studio apartment. Very helpful staff. The lighting in the room could be a little brighter, especially by the couch. That's all.
Bodde her 3 netter i september 2023

4/10 – Dårlig

Verifisert reisende

Reiste med familie
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Arrived at hotel to be told the key card system was not working so we would have to be let in and out of our room and building. After getting to room my two kids wanted to swim and we were told because keys didn’t work that we couldn’t swim… we checked in at 3 and weren’t given access to pool until 7pm, and still had no keys to our room. Once given keys hours later I went outside at 3am go smoke and got into building with key but not my room. I am very dissatisfied with my stay and would honestly like to be refunded as I paid to stay here, couldn’t use the facilities for over 4 hours after checkin or get keys. And not happy at all
Bodde her 1 natt i september 2023

10/10 – Utmerket

Rocio

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great place to stay
This is the third time I stay here. It's clean, pool is clean, the breakfast is great, and the staff is wonderful! We had a small issue with the shower head but it was taken care of. Will definitely stay here again when in Jamestown
Bodde her 3 netter i september 2023

6/10 – Grei

Steve

Likte: Personale og service
The staff was great. However, our room had a view of a concrete wall and a very outdated shower (the rest of the bathroom was nice). The breakfast on Sunday morning was scrambled eggs and hard cold biscuits, with sausage gravy. I felt we overpaid for the room.
Bodde her 1 natt i september 2023

10/10 – Utmerket

Kevin

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It appears quiet & safe
Bodde her 1 natt i august 2023

8/10 – Bra

Jeanna

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Enjoyed our stay loved that it was located across from Lucille balls grave so if your a fan very convient.
Bodde her 4 netter i august 2023

10/10 – Utmerket

Pete

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i august 2023

8/10 – Bra

Miguel

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice and clean, good breakfast choice. Work crew did a great job:)
Bodde her 2 netter i august 2023

10/10 – Utmerket

Ronald

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i august 2023

2/10 – Forferdelig

Linda

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i august 2023

4/10 – Dårlig

John

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Romkomfort
Cramped room, only one chair
The room had two double beds, but only one chair. This might be OK for a one-night stay, but not if you’re going to spend any amount of time in the room.
Bodde her 3 netter i august 2023

10/10 – Utmerket

Warren

Likte: Fasiliteter
Front desk lady was very helpful getting me checked in without making us change rooms. Excellent! Much apprciated!!
Bodde her 1 natt i august 2023

8/10 – Bra

David

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Overall it’s a nice hotel. Didn’t care for the bed (mattress) or the pillows. The staff were very nice and the daily breakfast was very good.
Bodde her 4 netter i august 2023

10/10 – Utmerket

Chelsea

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice rooms. Quiet property.
Bodde her 1 natt i august 2023

10/10 – Utmerket

Jeff

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
45th Anniversary trip
Very nice place and staff was courteous and friendly. It was our 45th anniversary. Loved the area.
Bodde her 3 netter i august 2023

10/10 – Utmerket

Angel

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fantastic
We were glad to have stayed @ HI&S. Had seen other Hotel reviews and were happy to have picked HI&S. Very clean, great staff and easy check in and check out. Overall a Great experience. Thank you to all staff members and Housekeeping. Their attention to comfort and cleanliness is top notch.
Bodde her 3 netter i august 2023