Hoteller nær Jal Mahal

«Poor service: I booked this room for my 76 yr-old father who was traveling from BC, Canada. (Nov 14, 2022) When he arrived on the property, he asked the manager/owner for use of the bathroom (after his 6-hr car ride) before checking-in. This manager yelled at him to go to some bathroom outside. He was painfully rude and demeaning. The bathroom outside was so awful, that my father came back in and asked to use a regular bathroom inside the property and again explained he is a guest that is about ...

«I found a cockroach in my room, the water is not hot, just warm; the room stinks like drain. It was just too much but I needed a place to stay. But I won’t stay there ever again. Only the stuff was super nice but the rest was very bad.»

«The rooms are all right. The management is not considerate and the lobby is not clean with flies and dust all over and dogs to add to the mix»

«Clean room. Good Location-near Jal Mahal, rooftop bar was aesthetically pleasing. Helpful staff, just be aware that the gates close around 10 and you have to wait for the staff to open. »

«good»

«Extremely friendly staff, will come back again. Good location »

«Property itself is gorgeous and unique. It's a quiet place within a chaotic city. »

«A great stay with helful staff, clean rooms and usually warm water for showers. »

«Room clean. Prompt and effective service. Food good value and tasty. Breakfast menu, I would say, less tailored to western palates. Still hot drinks and fruit readily available. No issues whatsoever.»

«St»

«Room condition and facilities are average but location is very good. Food is okay. Rooms are tiny. »

«bathroom were small and dirty.»

«Dirty and smelly rooms, dirty toilet… non working ac… tv were not working… location is good»

«I was going to travel in a bus but there was a bus strike due to which I couldn't reach them and hotel did nothing to help me in this situation and no refund of any kind. I couldn't have controlled the bus strike but still I paid the penalty. »

«When i reached hotel is closed and its very pathetic that hotel.com is booking and still hotels are closed form last 3 to 4 months and its my very worst experience.I have talk to hotel owner and he says that i don't know how the hotel.com is accepting booking and we are closed form last 3 to month . I think hotel.com is doing Freud and we are not responsible for your money if deducted by hotel.com. »

«It is not the hotel how they described online. Very old and not hygienic. Not all amenities provided. »

«The guests have not stayed at the property. When the guests reach over there, they realize the condition of property is pathetic. It was completely different from the pictures what you have on your website. So we did not check in the property. And we message you for the refund. So we want refund about that booking.»