Utendørsbasseng, bassengtelt (mot betaling) og bassengparasoller

Anmeldelser av The Ritz-Carlton, Amelia Island

5 out of 5
The Ritz-Carlton, Amelia Island
4750 Amelia Island Pkwy, Fernandina Beach, FL

Anmeldelser

9,2

Fantastisk

Rangering på 10 − Utmerket. 250 av totalt 338 anmeldelser." "
Rangering på 8 − Bra. 51 av totalt 338 anmeldelser." "
Rangering på 6 − Grei. 19 av totalt 338 anmeldelser." "
Rangering på 4 − Dårlig. 10 av totalt 338 anmeldelser." "
Rangering på 2 − Forferdelig. 8 av totalt 338 anmeldelser." "

9,4/10

Renhold

9,6/10

Personale og service

9,2/10

Fasiliteter

9,2/10

Overnattingsstedets bygg og tilstand

9,4/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Jim

Likte: Renhold
Great!
Bodde her 4 netter i april 2024

10/10 – Utmerket

Lissette

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing please
Bodde her 1 natt i mars 2024
Svar fra Jason den 11. mars 2024
We are thrilled that you enjoyed your recent stay with us. We very much look forward to welcoming you back again in the future.

8/10 – Bra

david

Likte: Renhold og personale og service
Bodde her 5 netter i februar 2024
Svar fra Jason den 20. feb. 2024
We are glad that you enjoyed your stay with us. We hope to welcome you back again very soon.

8/10 – Bra

Lauren

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Relaxing
Very beautiful location. Everything you need is there. Unfortunately, major renovations were taking place at the time we stayed.
Bodde her 2 netter i januar 2024
Svar fra The Ritz-Carlton, Amelia Island den 29. jan. 2024
Good afternoon,Thank you for your comments and we apologize for the inconvenience. We hope you can return to us at a later date when there are no renovations taking place.

10/10 – Utmerket

Juan

Bodde her 2 netter i januar 2024
Svar fra Jason den 20. feb. 2024
we are thrilled that you had such a wonderful stay with us. we hope to see you back again very soon.

10/10 – Utmerket

Luca

Bodde her 1 natt i desember 2023
Svar fra Jason den 2. jan. 2024
We are thrilled that you enjoyed your stay at our beautiful resort! We hope to see you again very soon.

10/10 – Utmerket

Ximena

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fantastic!!!
Bodde her 1 natt i desember 2023
Svar fra Jason den 26. des. 2023
We are thrilled that you had such a wonderful time at our beautiful resort. We hope to see you back again very soon!

10/10 – Utmerket

Richard

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Handy for our driving trip to Fla
Bodde her 1 natt i september 2023
Svar fra Jason B den 25. sep. 2023
we are thrilled that you enjoyed your stay with us and that it was a convenient stop on your road trip. we look forward to welcoming you back again soon.

10/10 – Utmerket

leon

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i august 2023
Svar fra Jason B den 25. sep. 2023
We are thrilled that you enjoyed your stay at our beautiful resort. We look forward to welcoming you back again hopefully soon.

10/10 – Utmerket

leonardo

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i august 2023
Svar fra Stephanie den 16. aug. 2023
Good afternoon,We are pleased you had a wonderful stay!

10/10 – Utmerket

Jose

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i august 2023
Svar fra Stephanie den 5. aug. 2023
We are pleased you enjoyed your stay with us, please come back to stay with us again!

10/10 – Utmerket

Kendra

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I had the most unforgettable, luxurious experience at the beautiful Ritz-Carlton, Amelia Island! Thank you to all of the staff for providing exceptional service! The food was impeccable, and my room was extremely comfortable with breathtaking views of the ocean which made my stay even more magical! Thank you again for a spectacular time!
Bodde her 1 natt i juli 2023
Svar fra Reservations den 25. juli 2023
It was our pleasure to ensure your stay was unforgettable. We cannot wait for you to return!

10/10 – Utmerket

Karyn

Bodde her 1 natt i juli 2023

2/10 – Forferdelig

Brooke

Bodde her 2 netter i juni 2023
Svar fra Jason den 3. juli 2023
Good morning, I am sorry to hear that we did not meet your stay expectations. if you would care to elaborate and share you experience with me, I would greatly appreciate it. jason.bockhorn@ritzcarlton.com

10/10 – Utmerket

Margaret

Reiste med familie og små barn
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Amazing
Bodde her 5 netter i juni 2023
Svar fra Jason den 20. juni 2023
We are thrilled that you enjoyed your stay at our beautiful resort. We hope to see you back again soon.

10/10 – Utmerket

Paul

Bodde her 6 netter i mai 2023
Svar fra Jason den 3. juli 2023
Good morning! We are thrilled to hear that you had a wonderful time and enjoyed your stay. We hope to see you back again soon.

10/10 – Utmerket

Lara og Noordwijk

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice beach acces
Bodde her 1 natt i mai 2023
Svar fra Jason den 20. juni 2023
We are thrilled that you enjoyed your stay with us and loved our beach as much as we do! We hope to see you back again soon!

4/10 – Dårlig

Juliet

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Not what I expected from a Ritz Carollton Hotel
This was not a typical Ritz Carlton experience. This is a very large hotel that caters to conventions. We paid over $1,000 a night and the accommodations were not up to the price that we paid. The service requires more attention to detail. The food and beverage program needs a lot of work. We tried cocktails and food at two different restaurant on the location and everything that we tried was not very good. They had a party at the hotel and left all the tables and chairs on the property day after party and there was trash scattered around. At the price that they offer they need to upgrade service, room accommodations and the food and beverage experience.
Bodde her 2 netter i mai 2023
Svar fra Jason den 3. juli 2023
Good morning, I am extremely sorry to hear that we fell short of your expectations. This is definitely not what a typical experience is at our resort. We truly hope that you will give us another try.

10/10 – Utmerket

Robert

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Putting on the Ritz
Excellent in all ways! Great honeymoon location
Bodde her 2 netter i januar 2023
Svar fra Jason den 30. jan. 2023
We are thrilled that you had such a wonderful stay with us. We hope to see you back here again soon!

10/10 – Utmerket

Albert

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i desember 2022
Svar fra The Ritz-Carlton Amelia Island den 13. jan. 2023
Thank you for feedback!

10/10 – Utmerket

Ronald

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property was very clean and really enjoyed the peace and quiet.
Svar fra The Ritz-Carlton Amelia Island den 13. jan. 2023
Thank you for your feedback!

10/10 – Utmerket

Georgianna

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
60th Birthday Bash!!
AMAZING,FANTASTIC, SUPERB!!! STAFF WAS PHENOMENAL!!!! FOOD WAS OUT OF SIGHT! THE ATMOSPHERE WAS RELAXING AND HEALING!!
Bodde her 2 netter i desember 2022
Svar fra Jason B den 14. des. 2022
Thank you for the wonderful feedback. We are thrilled to hear that you were able to enjoy yourselves at our beautiful resort to the fullest!

6/10 – Grei

James

Bodde her 2 netter i oktober 2022

8/10 – Bra

samuel og JACKSONVILLE

Bodde her 3 netter i august 2022

10/10 – Utmerket

Gregory

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff is wonderful
Bodde her 3 netter i juli 2022
Svar fra Stephanie den 7. juli 2022
Good Afternoon, We always appreciate hearing wonderful comments about our staff, please come back to visit again.

10/10 – Utmerket

David

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2022

10/10 – Utmerket

Nancy

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i april 2022

10/10 – Utmerket

Mary

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
From the moment we arrived it was special! My son and I were visiting the area for the first time and I wanted an amazing experience. We got it at this hotel. Beautiful rooms, views, staff and service. We will go back again and again.,
Bodde her 2 netter i april 2022

10/10 – Utmerket

Janette

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I wish we would have had more time to enjoy the spa...pool...next time :-)
Bodde her 2 netter i mars 2022
Svar fra Stephanie den 7. mars 2022
Good Afternoon, I am so glad you enjoyed your time, but yes next time!

4/10 – Dårlig

Mary og Bronx

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Racial profiling at its finest. Staff at the restaurant insisted that i pay for my meal after placing my order. In her words" just in case people walk out without paying, she wont get fired" sadly i will NEVER stay at this hotel again.
Bodde her 2 netter i februar 2022
Svar fra Jason B den 28. feb. 2022
I am so very sorry to hear that this was your experience. This is not something that is at all acceptable at our resort as we welcome EVERYONE. Please reach out to me directly so that we might discuss this matter further.

10/10 – Utmerket

Jennifer

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Luxury and fun!
We chose this as a destination for a couples weekend with friends. The resort was beautiful, accommodations were nice and the people were friendly!
Bodde her 2 netter i februar 2022
Svar fra Stephanie den 22. feb. 2022
Good Afternoon, We are so glad you have a wonderful stay! Please come back to visit us again.

10/10 – Utmerket

Alan og Wichita

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Top drawer
Bodde her 1 natt i februar 2022
Svar fra Stephanie den 22. feb. 2022
Good Afternoon, We are so glad you have a wonderful stay! Please come back to visit us again.

8/10 – Bra

Derek

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i februar 2022
Svar fra Stephanie den 14. feb. 2022
Good Afternoon, Thank you so much for taking the time to score us. If you have any suggestions on how we could have improved the stay please let us know. We hope to see you again soon!

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice getaway
Weather was chilly and windy but the hotel is very nice, the lobby bar has music from 4:30-8:30 and the sushi options were delicious,
Bodde her 3 netter i januar 2022
Svar fra Jason B den 31. jan. 2022
Thank you so very much for you wonderful review. I also wish it could have been a bit warmer. But we are still thrilled that you enjoyed your stay with us.

10/10 – Utmerket

Louis og Purchase

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The Ritz-Carlton in the standard-bearer for excellence. The Amelia Island property continues that standard. The facilities are excellent and the location on the beach is idyllic. Wonderful staff, a friendly, caring management team, wonderful restaurants and you describe the Ritz-Carlton. Clearly at the top of the list....First Class all the way! Thanks for a great stay. We will be back!
Bodde her 4 netter i desember 2021
Svar fra Reservations den 21. des. 2021
It was our pleasure to have you and we cannot wait to welcome you back

10/10 – Utmerket

Lucinda

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i desember 2021
Svar fra Reservations den 21. des. 2021
Thank you so much for staying with us!

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i desember 2021
Svar fra Stephanie den 6. des. 2021
Good Afternoon, I am so pleased to see you enjoyed your stay with us.

10/10 – Utmerket

Daniel

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2021
Svar fra Jason B den 7. des. 2021
We are thrilled that you enjoyed our wonderful resort. We hope to see you back again in the near future.

10/10 – Utmerket

Mauricio

Bodde her 3 netter i november 2021

10/10 – Utmerket

Natalia

Bodde her 1 natt i november 2021

10/10 – Utmerket

William

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
All good
Bodde her 2 netter i oktober 2021
Svar fra The Ritz-Carlton Amelia Island den 27. okt. 2021
Thank you for staying with us, we look forward to your future visits!

8/10 – Bra

Carly

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Arrived with my kids on a road trip at
Bodde her 1 natt i oktober 2021
Svar fra Jason B den 1. nov. 2021
Thank you for your feedback. It looks like it might not have been completed before sending.

10/10 – Utmerket

Verifisert reisende

Likte: Personale og service
Awesome
Bodde her 1 natt i august 2021
Svar fra Jason den 23. aug. 2021
We are thrilled that you enjoyed your stay. We truly hope that you come back again soon..

10/10 – Utmerket

Verifisert reisende

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing stay.... Will return
Bodde her 4 netter i juli 2021
Svar fra Jason den 18. aug. 2021
Thank you very much for your positive feedback. We look forward to your next visit to our beautiful resort.

10/10 – Utmerket

Gigi

Bodde her 3 netter i juli 2021

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Average restaurant on property. Salt really average. Good sushi. Good SPA.
Bodde her 4 netter i juli 2021

2/10 – Forferdelig

Verifisert reisende

Reiste med partner
Likte ikke: Renhold og personale og service
Valet staff very friendly
Bodde her 1 natt i juni 2021
Svar fra Jason den 30. juni 2021
We are very sorry that we did not meet your expectations during your most recent stay with us. I do hope that you spoke with the Ladies and Gentlemen while you were at the resort about the issues that you encountered as well. I do hope that you give us another chance again in the future.

10/10 – Utmerket

Verifisert reisende

Bodde her 4 netter i juni 2021
Svar fra Jason B den 16. juni 2021
We are thrilled to see that you enjoyed your stay with us.

10/10 – Utmerket

Verifisert reisende

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great place to have memorable vacations, we had an had an amazing anniversary.
Bodde her 3 netter i mai 2021
Svar fra Jason B den 30. mai 2021
We are thrilled that you enjoyed your anniversary stay with us. We look forward to welcoming you back again someday!

6/10 – Grei

Verifisert reisende

Disappointed 😞
This is the worst Ritz I have ever stayed in.. The staff did not seem to know what was going on , the floors needed to be cleaned. The food was sub par . It was just very odd for a Ritz Very disappointed all around..
Bodde her 2 netter i mai 2021
Svar fra Jason den 20. mai 2021
We are very disheartened to hear that this was your experience. We appreciate your feedback very much. This helps us know what areas are in need of more attention. This review has been shared with our hotel management team and will be addressed. Thank you again and we apologize for not living up to your expectations. We sincerely hope that you will decide to visit us again in the future.