Eksteriør

Anmeldelser av Holiday Inn Express Jacksonville - Blount Island, an IHG Hotel

2.5 out of 5

Anmeldelser

8,6

Utmerket

Rangering på 10 − Utmerket. 574 av totalt 1004 anmeldelser." "
Rangering på 8 − Bra. 247 av totalt 1004 anmeldelser." "
Rangering på 6 − Grei. 86 av totalt 1004 anmeldelser." "
Rangering på 4 − Dårlig. 54 av totalt 1004 anmeldelser." "
Rangering på 2 − Forferdelig. 43 av totalt 1004 anmeldelser." "

8,8/10

Renhold

8,8/10

Personale og service

8,4/10

Fasiliteter

8,6/10

Overnattingsstedets bygg og tilstand

8,6/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

KEISSA

Reiste med familie
Likte: Renhold og personale og service
a little run down for the price
Bodde her 1 natt i mai 2024
Svar fra Manager den 25. mai 2024
Hello KEISSA,We appreciate your feedback and apologize for any inconvenience caused during your stay. Our team is constantly working on improving our services and facilities to enhance our guests' experience. Your comments will be shared with our management for further review and consideration. Thank you for taking the time to share your thoughts with us.

2/10 – Forferdelig

Chester

Likte: Personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Renhold
Bodde her 1 natt i mai 2024
Svar fra Manager den 25. mai 2024
Hello Chester,We appreciate you staying with us. If you have any concerns from your experience, please don't hesitate to contact us directly. We value your feedback and hope to welcome you again in the future.

10/10 – Utmerket

Misti

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel is close to the port for cruising. Its very clean.
Bodde her 1 natt i mai 2024
Svar fra Amberly den 20. mai 2024
Thank you so much for your wonderful review! We are thrilled to hear that you found our location convenient and had an excellent stay. Your recommendation means a lot to us.We look forward to welcoming you back.Best regards,

8/10 – Bra

Crystal

Reiste med familie
Check in was a breeze and super friendly. Only complaint- Our tub didn’t drain properly.
Bodde her 1 natt i mai 2024
Svar fra Manager den 21. mai 2024
Hello Crystal, Thank you for your feedback; we are pleased to hear you had a smooth check-in experience. We appreciate your comment regarding the tub drainage and will pass this on for further review. Your input helps us enhance our services for future guests.

8/10 – Bra

MICHAEL

Likte: Personale og service og overnattingsstedets bygg og tilstand
Worth staying
Bodde her 1 natt i mai 2024
Svar fra Manager den 21. mai 2024
Hello MICHAEL, We appreciate you taking the time to leave feedback on your experience. If there are any specific details you'd like to share with us to help enhance future stays, please feel free to contact our management team. Your comments are valuable to us as we strive to improve our services for all our guests.

8/10 – Bra

Julia og Tallahassee

Reiste med familie og små barn
Likte: Overnattingsstedets bygg og tilstand
The doors were not locked at the time specified at 10:00pm. Overall, it was nice stay at reasonable price.
Bodde her 1 natt i mai 2024
Svar fra Manager den 14. mai 2024
Hello Julia, We appreciate your feedback on your recent stay and are glad to hear you found our prices reasonable. We recommend guests reach out to management directly regarding any security concerns for further assistance.

4/10 – Dårlig

Kristin

Reiste med familie
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very disappointed! A big let down when we went to the pool and it was filthy dirty we couldn’t even use it. We wants a place in a quiet area with a nice pool because the beach is not in the cards this trip due to my eye surgery. So you can imagine my disappointment when the pool was too dirty to get in and cool off. Needless to say my trip was ruined
Bodde her 1 natt i mai 2024
Svar fra Manager den 13. mai 2024
Hello Kristin, We regret to hear about your disappointing experience at the pool area. We encourage guests to reach out to the hotel management directly to address any concerns or issues encountered during their stay. Your feedback is valuable, and we apologize for any impact it had on your trip.

10/10 – Utmerket

Layton

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Manager den 14. mai 2024
Hello Layton,We appreciate your high rating and are glad to know you enjoyed your stay overall. If there is anything specific you would like to share or any suggestions for improvement, please don't hesitate to reach out to us. We value your input and hope to welcome you back in the future.

8/10 – Bra

Peggy

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Manager den 11. mai 2024
Hello Peggy,We are thrilled to hear that you had a pleasant stay with us! If you have any further comments or suggestions, please do not hesitate to reach out to us. We look forward to welcoming you back in the future.

10/10 – Utmerket

Keiko

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Manager den 8. mai 2024
Hello Keiko,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

10/10 – Utmerket

Jermal N.

Reiste med familie
Likte: Personale og service
Short stay. Typical Holiday Inn. No issues so far.
Bodde her 1 natt i mai 2024
Svar fra Manager den 4. mai 2024
Hello Jermal N.,We're delighted to hear you had a pleasant stay with us at Holiday Inn. Thank you for choosing our hotel for your accommodation needs. We hope to welcome you back again in the future.

10/10 – Utmerket

Ron

Likte: Renhold, personale og service og fasiliteter
The hotel was nice but alittle dated the ac was noisey an there copy machine broken thesink had no hot water it was ok but not a 130 dollar a nite hotel
Bodde her 1 natt i april 2024
Svar fra Manager den 1. mai 2024
Hello Ron, Thank you for sharing your thoughts on your recent stay with us. We appreciate your feedback and apologize for any inconvenience caused by the issues you mentioned. Your comments will be shared with the relevant teams for further review. We hope to have the opportunity to welcome you back for an improved experience.

10/10 – Utmerket

Joshua

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It was perfect and very clean
Bodde her 1 natt i april 2024
Svar fra Amberly den 25. apr. 2024
Hey Joshua, we just want to thank you for taking the time to let us know we are doing a great job here. We hope to see you soon.

4/10 – Dårlig

Archie

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The exhaust fan had a bad bearing so I listened to roaring all night. Not the end of the world but definitely didn’t sleep well
Bodde her 1 natt i april 2024
Svar fra Manager den 23. apr. 2024
Hello Archie, We regret to hear about the inconvenience you experienced with the exhaust fan. Your feedback is valuable, and we have shared your comments with our maintenance team for further review. We appreciate you bringing this to our attention as it helps us improve our services for future guests.

10/10 – Utmerket

rhonda

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I was checked in quickly and great customer service
Bodde her 1 natt i april 2024
Svar fra Manager den 17. apr. 2024
Hello rhonda,We are pleased to hear that you found our check-in process efficient and enjoyed our customer service. Your feedback is valuable to us as we strive to provide an exceptional experience for all our guests. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

8/10 – Bra

Jovon

Likte: Personale og service
Bodde her 3 netter i april 2024
Svar fra Manager den 14. apr. 2024
Hello Jovon,We appreciate you choosing to stay with us! Should you have any further comments or suggestions, please do not hesitate to reach out to us directly. We hope to welcome you back soon for an even better experience!

10/10 – Utmerket

Darren

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very friendly staff.
Bodde her 1 natt i april 2024
Svar fra Manager den 12. apr. 2024
Hello Darren,We appreciate your kind words about our staff. Our team strives to provide excellent service to all our guests. Your feedback is valuable to us as we continue to enhance our guests' experiences. Thank you for choosing to stay with us.

8/10 – Bra

Mathew

Bodde her 1 natt i april 2024
Svar fra Manager den 30. apr. 2024
Hello Mathew,We're glad to hear you enjoyed your stay with us! Please don't hesitate to contact us directly if there's anything we can do to make your next visit even better.

10/10 – Utmerket

Kim

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Manager den 7. apr. 2024
Hello Kim,We are thrilled to hear that you had a wonderful experience at our hotel! If you have any additional feedback to share, please feel free to reach out to us directly. It would be a pleasure to welcome you back in the future.

8/10 – Bra

Courtney

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property was nice and clean. We encountered a small lizard friend while we were there, but staff quickly rounded him up and removed him from our room. My only complaint is the breakfast. It lacked flavor and tasted like it all came from microwave packaging. BUT it was free, so I can't complain, I guess. I would stay here again.
Bodde her 2 netter i mars 2024
Svar fra Manager den 29. mars 2024
Hello Courtney,Thank you for taking the time to share your feedback with us. We are pleased to hear that you found our property nice and clean. Rest assured that we have taken note of your comments regarding the breakfast and will share them with our team for review. We look forward to welcoming you back in the future.

10/10 – Utmerket

Lotoya

Bodde her 2 netter i mars 2024
Svar fra Manager den 31. mars 2024
Hello Lotoya,We are thrilled to hear that you had a wonderful stay with us! If you have any further comments or suggestions, please do not hesitate to reach out to us. We hope to welcome you back again soon for another fantastic experience!

10/10 – Utmerket

Karen

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good location with clean rooms
Bodde her 1 natt i mars 2024
Svar fra Manager den 29. mars 2024
Hello Karen,We appreciate your positive feedback on our convenient location and well-maintained rooms. Your satisfaction is important to us, and we are delighted to hear that you had a pleasant stay with us. Thank you for choosing our hotel, and we look forward to welcoming you back in the future.

10/10 – Utmerket

Danny

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We were looking to stay close to the cruise port. This hotel was perfect. Close enough to businesses in case you need to run out. Great Breakfast, Friendly staff.
Bodde her 1 natt i mars 2024
Svar fra Manager den 24. mars 2024
Hello Danny,We are pleased to hear that our convenient location and amenities met your needs during your recent stay. Our team works hard to provide a comfortable experience for all our guests. If there is anything else we can assist you with in the future, please do not hesitate to reach out to us.

8/10 – Bra

Jamal

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A little dated but decent and clean.
Bodde her 1 natt i mars 2024
Svar fra Manager den 22. mars 2024
Hello Jamal,We appreciate your feedback on our hotel's cleanliness. If you have any further comments or suggestions, feel free to contact us.

10/10 – Utmerket

Adam

Reiste med partner, Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
My wife, three kids and I stayed here for 2 days ..The room and whole hotel was very clean. Staff were nice and accommodating. We'd definitely be back and highly recommend it to others, including families.
Bodde her 2 netter i mars 2024
Svar fra Manager den 19. mars 2024
Hello Adam, We appreciate your positive feedback on our clean accommodations and friendly staff. It's wonderful to hear that you and your family had a great stay with us. We look forward to welcoming you back in the future and appreciate your recommendation to others, especially families.

8/10 – Bra

James

Bodde her 1 natt i mars 2024
Svar fra Manager den 9. apr. 2024
Hello James, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

8/10 – Bra

James

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Ileen breakfast lady was very kind and helpful. Breakfast food was average and bland. Ran out toilet paper in room.
Bodde her 4 netter i mars 2024
Svar fra Manager den 16. mars 2024
Hello James,We appreciate your feedback regarding the breakfast service. Our team will look into ways to improve the breakfast offerings. Please be assured that we have taken note of the restroom supplies situation for future enhancements.

10/10 – Utmerket

Angela

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great!
Bodde her 1 natt i mars 2024
Svar fra Manager den 16. mars 2024
Hello Angela,We appreciate your feedback and are glad to hear you enjoyed your stay overall. Should you have any further comments or concerns, please feel free to contact our management team directly. Thank you for choosing our hotel, and we hope to welcome you back in the future!

10/10 – Utmerket

Joe

Reiste med en gruppe
Likte: Renhold
Likte ikke: Overnattingsstedets bygg og tilstand
Sink was stopped up and air conditioning was noisy all night.
Bodde her 1 natt i mars 2024
Svar fra Manager den 16. mars 2024
Hello Joe,We are sorry to hear about your experience with the sink and air conditioning. Your feedback is valuable in helping us improve our services for all guests in the future. We encourage you to reach out to our management team directly to discuss your concerns in detail.

6/10 – Grei

Leah

Reiste med familie
Likte: Personale og service og fasiliteter
The carpets need to be cleaned but other than that we enjoyed our stay.
Bodde her 1 natt i mars 2024
Svar fra Manager den 16. mars 2024
Hello Leah,We appreciate your feedback and are glad you enjoyed your stay overall. We will share your comments with our housekeeping team for their review. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

6/10 – Grei

Robert

Bodde her 1 natt i mars 2024
Svar fra Manager den 9. mars 2024
Hello Robert,We appreciate you choosing to stay with us. Please don't hesitate to reach out to us with any feedback you'd like to share. We look forward to hearing from you soon so we can address any concerns you may have.

10/10 – Utmerket

Annie

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
C'est très tranquille...rien a faire dans les environs mais à 10 minutes du zoo de Jacksonville. Hôtel propres avec mini cantine dans loby.
Bodde her 1 natt i mars 2024
Svar fra Manager den 9. mars 2024
Hello Annie,Nous sommes ravis que vous ayez apprécié l'ambiance tranquille de notre hôtel et nos installations propres. Il est agréable de savoir que vous avez trouvé notre emplacement à seulement 10 minutes du zoo de Jacksonville pratique pour vos activités. Nous espérons vous revoir lors de votre prochaine visite dans la région !

6/10 – Grei

Edward

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Free breakfast was not fit for consumption. Bed, furniture, bathroom fixtures were worn and tired.
Bodde her 3 netter i mars 2024
Svar fra Manager den 9. mars 2024
Hello Edward,We appreciate your feedback and regret to hear your experience did not meet your expectations. We value your comments for future improvements in our services and facilities. To address any concerns, we recommend reaching out to our management directly.

8/10 – Bra

WILLIAM A

Likte: Personale og service og overnattingsstedets bygg og tilstand
Friendly staff
Bodde her 1 natt i mars 2024
Svar fra Manager den 9. mars 2024
Hello WILLIAM A,We are pleased to hear that you found our staff friendly during your stay. Providing excellent service is our top priority, and we hope to welcome you back in the future.

10/10 – Utmerket

Marc

Reiste med en gruppe
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel staff is nice and breakfast was great. The room is a little dirty in places and one of the pictures on the wall had mold on it. Nothing too big though...the carpet was clean enough to wear white socks without issue.
Bodde her 2 netter i mars 2024
Svar fra Manager den 9. mars 2024
Hello Marc,We appreciate your positive feedback about our staff and breakfast. We have noted your comments about the room and will address them accordingly. Thank you for bringing this to our attention, we strive to continuously improve our guest experience.

10/10 – Utmerket

Nathan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra Manager den 2. mars 2024
Hello Nathan,We are thrilled to hear that you had a wonderful stay with us! We look forward to welcoming you back soon for another fantastic experience.

10/10 – Utmerket

Rebecca

Likte: Renhold
Bodde her 1 natt i februar 2024
Svar fra Manager den 2. mars 2024
Hello Rebecca,We are delighted to hear that you had a fantastic experience at our hotel! If you have any further comments or suggestions, please do not hesitate to contact us. We hope to welcome you back soon for another wonderful stay!

10/10 – Utmerket

Kathleen

Bodde her 1 natt i februar 2024
Svar fra Manager den 2. mars 2024
Hello Kathleen,We are thrilled to hear that you enjoyed your stay with us! We look forward to welcoming you back in the future for another wonderful experience.

2/10 – Forferdelig

Jason

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Never using hotels.com to book again
Hotels.com really messed up this trip for me. 13 rooms were booked and I was assured by a hotels.com representative that each room could be payed for separately. They charged 11 rooms to my card and could not give an explanation as to the why. They refused to make it right.
Bodde her 1 natt i februar 2024
Svar fra Manager den 28. feb. 2024
Hello Jason, I'm sorry to hear about the situation you encountered with your room bookings. For any concerns regarding payments and reservations made through third-party websites like Hotels.com, I recommend reaching out to their customer service team directly for further assistance. Your understanding is highly appreciated in this matter.

10/10 – Utmerket

Reba

Clean , front desk friendly, close to cruise port .
Bodde her 1 natt i februar 2024
Svar fra Manager den 27. feb. 2024
Hello Reba,We appreciate you highlighting our cleanliness, friendly front desk team, and convenient location near the cruise port. Your positive feedback is valuable to us as we strive to offer exceptional guest experiences. Should you have any further comments or suggestions, please feel free to reach out to our management team directly.

2/10 – Forferdelig

Jason

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024
Svar fra Manager den 28. feb. 2024
Hello Jason, We're sorry to hear your stay didn't meet your expectations. Please contact us to discuss any specific concerns you may have had during your time with us. We value your feedback and hope to have the opportunity to make it right for you.

10/10 – Utmerket

Dave

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great room, good breakfast, good price.
Bodde her 1 natt i februar 2024
Svar fra Manager den 27. feb. 2024
Hello Dave,We are delighted to hear that you enjoyed your stay with us, particularly the room and breakfast offerings. We strive to provide excellent value for our guests. Should you have any further feedback or queries, please reach out to our management team directly. Thank you for choosing to stay with us.

8/10 – Bra

Cheryl

Reiste med familie
Wonderful bed! Very clean room. Staff not particularly friendly but efficient. Breakfast is warm but not flavorful. Great places to eat and shopping nearby. Cruise port just 1.4mi. Airport about 8 mi. Lackluster pool area. Wendy’s in same parking lot basically.
Bodde her 3 netter i februar 2024
Svar fra Manager den 27. feb. 2024
Hello Cheryl,We appreciate your feedback on our clean rooms and comfortable beds. We strive for both efficiency and friendliness in our staff. Your comments on breakfast and the pool area have been noted for future improvements. It's great to hear you found convenient dining options nearby and our proximity to the cruise port and airport beneficial for your stay.

10/10 – Utmerket

Bonnie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra Manager den 27. feb. 2024
Hello Bonnie,We are thrilled to hear you had a fantastic experience at our hotel! We hope to welcome you back soon for another great stay!

10/10 – Utmerket

Melissa

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Room is clean, staff is friendly. Hotel is very close to cruise port
Bodde her 1 natt i februar 2024
Svar fra Manager den 24. feb. 2024
Hello Melissa,We are delighted to hear that you found our rooms clean and our staff friendly. Being near the cruise port is definitely a convenience for our guests. We appreciate your positive feedback and hope to welcome you back in the future.

10/10 – Utmerket

Engrid

Reiste med en gruppe
Likte: Fasiliteter
Very clean room. The beds were comfortable, with a pillow choice of soft or firm. Dove shower products. The breakfast had a variety.
Bodde her 1 natt i februar 2024
Svar fra Manager den 24. feb. 2024
Hello Engrid,We are delighted to hear that you enjoyed our clean rooms, comfortable beds, and selection of shower products during your stay. It's wonderful that you found our breakfast offerings diverse and satisfying. Your feedback is greatly appreciated, and we hope to welcome you back again in the future.

2/10 – Forferdelig

Teresa

Bodde her 1 natt i februar 2024
Svar fra Manager den 22. mars 2024
Hello Teresa, We apologize for falling short of your expectations. Please feel free to reach out to us so we can address any concerns you may have.

8/10 – Bra

Ellis

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024
Svar fra Manager den 17. feb. 2024
Hello Ellis,Thank you for choosing our hotel for your stay. We're glad to hear that you had a positive experience. If you have any additional feedback, we encourage you to reach out to us directly so we can address any areas for improvement. We hope to welcome you back in the future.

8/10 – Bra

Russell og Somerset

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It was just average
Bodde her 1 natt i januar 2024
Svar fra Manager den 17. feb. 2024
Hello Russell,Thank you for sharing your feedback with us. We're sorry to hear that your experience was not exceptional. We appreciate your comments and will take them into consideration to improve our services.

10/10 – Utmerket

Carrie

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very clean, comfy beds and nice staff. This is the perfect place to stay the night before cruising out of Jax port. Wendy’s next door gets crowded on the morning of departure for cruises so plan accordingly if you want lunch or breakfast. Hotel did serve a decent breakfast as well.
Bodde her 1 natt i januar 2024
Svar fra Manager den 17. feb. 2024
Hello Carrie,Thank you for choosing our hotel for your stay before your cruise. We're glad to hear that you found our hotel clean, with comfy beds and a friendly staff. It's great to know that you had a positive experience with our breakfast too. As for the crowded Wendy's next door, we recommend planning ahead if you'd like to have lunch or breakfast there on the morning of departure. We hope to welcome you back again soon.