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Anmeldelser av Hilton Garden Inn Jacksonville Ponte Vedra Sawgrass

3 out of 5
Hilton Garden Inn Jacksonville Ponte Vedra Sawgrass
45 Pga Tour Blvd, Ponte Vedra Beach, FL

Anmeldelser

8,8

Utmerket

Rangering på 10 − Utmerket. 628 av totalt 1004 anmeldelser." "
Rangering på 8 − Bra. 242 av totalt 1004 anmeldelser." "
Rangering på 6 − Grei. 72 av totalt 1004 anmeldelser." "
Rangering på 4 − Dårlig. 31 av totalt 1004 anmeldelser." "
Rangering på 2 − Forferdelig. 31 av totalt 1004 anmeldelser." "

9,2/10

Renhold

9,2/10

Personale og service

8,6/10

Fasiliteter

8,8/10

Overnattingsstedets bygg og tilstand

8,6/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Mary

Reiste med partner
Very clean comfy beds. Easy parking.
Bodde her 1 natt i mai 2024
Svar fra TS den 24. mai 2024
Thank you Mary for taking the time to share your experience with us. It was our pleasure to have you and we look forward to hosting you again.

10/10 – Utmerket

Nora

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
We enjoyed our stayed at the hotel. The room was incredible, clean and comfortable. But the best were their employees they were very respectful and ready to help on any needs we had. Thank you so much
Bodde her 4 netter i mai 2024
Svar fra Chase den 19. mai 2024
Thank you so much for the review. We are glad that you enjoyed your stay with us. We hope that next time you are in the area that you will consider us again. Happy Travels.

8/10 – Bra

James D

Likte: Renhold og overnattingsstedets bygg og tilstand
Clean and safe
Bodde her 4 netter i mai 2024
Svar fra Chase den 11. mai 2024
Thank you for the review. We hope you have travels and consider us next time you are in the area.

10/10 – Utmerket

Christie

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
This was last minute and so reasonable in pricing…….thank you!
Bodde her 1 natt i mai 2024
Svar fra Chase den 11. mai 2024
Thank you so much for the review and glad you had such a great stay. Next time you are in the area, we hope you will consider us for your lodging needs.

10/10 – Utmerket

Marie

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very clean, front desk was extremely nice and breakfast was good!
Bodde her 1 natt i mai 2024
Svar fra Chase den 5. mai 2024
Thank you so much for your review. We hope next time you are in the area, that you consider staying with us again. Safe travels.

10/10 – Utmerket

REBECCA

Reiste med partner, Forretningsreisende, Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Wonderful staff! Beautiful hotel! They have an amazing restaurant called Mulligans that has great food! Cool walking distance to shops and stores! Brought our dog along and they gave him a warm welcome along with us! Def will be back!!
Bodde her 1 natt i mai 2024
Svar fra Chase den 5. mai 2024
Thank you so much for the review. We are glad you enjoyed your stay and look forward to seeing you again. Safe travels!

6/10 – Grei

Thomas

Bodde her 3 netter i april 2024

10/10 – Utmerket

Varsha

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Location
Bodde her 1 natt i mai 2024
Svar fra Chase den 4. mai 2024
Thank you for your review. We hope next time you are in the area, you consider us for your lodging needs.

10/10 – Utmerket

Mark

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great hotel and very friendly staff
Bodde her 2 netter i mars 2024
Svar fra Chase den 4. mai 2024
Thank you for your review. Please consider us next time you travel to the area.

10/10 – Utmerket

Ted

Bodde her 1 natt i november 2023
Svar fra TS den 22. mai 2024
Ted thank you for choosing the Hilton Garden Inn Ponte Vedra Beach. It was our pleasure to have you stay with us. We hope to see you again very soon.

8/10 – Bra

Kevin

Bodde her 1 natt i april 2024
Svar fra TS den 22. mai 2024
Thank you Kevin for taking the time to share your experience with us. It was our pleasure and we hope to create new memories with you soon!

8/10 – Bra

John

Bodde her 3 netter i april 2024
Svar fra Chase den 4. mai 2024
Thank you for the review. I am sorry we did not fully meet your expectations during your stay but do hope you will consider giving us another try next time you are in the area.

10/10 – Utmerket

Dieter og Newtown Square

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Friendly service. Great location. Highly recommended.
Bodde her 4 netter i april 2024
Svar fra Chase den 29. apr. 2024
Thank you for the review. We hope you will consider us again in the future.

10/10 – Utmerket

Blair

Reiste med familie
Clean, great staff, and rooms are comfortable with a nice temperature. Mattress was only drawback as very firm.
Bodde her 1 natt i april 2024
Svar fra Chase den 29. apr. 2024
Thank you for the review. We hope you will consider us again in the future.

10/10 – Utmerket

Daniel

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Right next to TPC, very nice place
Bodde her 1 natt i april 2024
Svar fra Chase den 29. apr. 2024
Thank you for the review. We hope you will consider us again in the future.

6/10 – Grei

Sandra

Reiste med partner
Conveniently located. Breakfast was excellent. Understaffed. Wait person worked very hard. Check in was very slow. Room had issues. Had to be moved.
Bodde her 1 natt i april 2024
Svar fra Chase den 27. apr. 2024
Good day, I am sorry that you did not have the experience during your stay with us. We recently upgraded our computer systems are still working on being as proficient as usual with check in. We do hope that next time you are in the area that you do consider us and give us a chance to provide the level of service you expect with our brand.

10/10 – Utmerket

Michael

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great staff.
Bodde her 1 natt i april 2024
Svar fra Chase den 24. apr. 2024
Thank you so much for your review. We hope you consider us again the next time you are in the area. Happy travels.

10/10 – Utmerket

Ashley

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
.
Bodde her 1 natt i april 2024
Svar fra Chase den 22. apr. 2024
Thank you for your review, we hope you will consider us on your next travels to the area!

8/10 – Bra

Arthur

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
When we arrived at check in (3 PM) and the room wasn't ready. We were told to wait in the lobby and a room should be ready in <30 mins. After 30 minutes I checked, and a new front desk attendant was there and said he wasn't aware we were waiting in the lobby. He then promptly got us a key. The facility itself is very nice, clean and well done. The built in shower chair was a bonus (I usually bring my own). Things got very noisy after 1AM both in the parking lot and in neighboring rooms.
Bodde her 1 natt i april 2024
Svar fra Chase den 22. apr. 2024
Good day, we hope this finds you well. We are sorry that you experienced less than exceptional service upon your stay with us. We will work with our newer staff to ensure they provide the level of service expected from us. We hope you will consider us again next time you are in the area and give us another chance to WOW you. Safe Travels

10/10 – Utmerket

ALEX og Austin

Likte: Renhold, personale og service og fasiliteter
Newer facility with nice decor.
Bodde her 1 natt i april 2024
Svar fra Chase den 22. apr. 2024
Thank you for your review, we hope you will consider us on your next travels to the area!

10/10 – Utmerket

Connie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i april 2024
Svar fra Chase den 10. apr. 2024
Thank you so much for your review. We look forward to seeing you again.

8/10 – Bra

Carlos

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very good choice
Bodde her 3 netter i mars 2024
Svar fra Chase den 5. apr. 2024
We are so glad you enjoyed your stay with us. See you next time.

10/10 – Utmerket

Melinda og Ponte Vedra

Forretningsreisende, Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff were wonderful to me and my 2 dogs, Bella and Paco!! Thank you so much!! Will definitely stay again!! :)
Bodde her 2 netter i april 2024
Svar fra TS den 3. apr. 2024
Thank you Melinda for staying with us. We look forward to seeing you again soon!

8/10 – Bra

Lynn

Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service og fasiliteter
There was a leaky faucet in the bathroom, overnight flooded the bathroom. The tub is old and oddly put in backward. A good location and the property was fine for the price.
Bodde her 4 netter i mars 2024
Svar fra TS den 2. apr. 2024
We are so happy you took the time to share your experience with us. We apologize for any inconvenience and would have loved to hear about it while you were still on property to provide a speedy resolution. Come back and see us again soon!

10/10 – Utmerket

Nancy

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Chase den 25. mars 2024
Thank you so much for the review.

10/10 – Utmerket

Loran

Bodde her 2 netter i mars 2024
Svar fra Chase den 25. mars 2024
Thank you so much for the reivew

10/10 – Utmerket

Alice

Reiste med partner
Likte: Fasiliteter
The staff was welcoming, friendly, and helpful.
Bodde her 2 netter i februar 2024
Svar fra Chase den 25. feb. 2024
We are so glad that you enjoyed your stay with us.

6/10 – Grei

Ron

Forretningsreisende
Likte: Renhold og overnattingsstedets bygg og tilstand
The room I picked wasn’t available and the one front desk lady wasn’t very friendly… all other staff were very friendly though. Parking lot is very small. Otherwise it’s a nice hotel, probably just overpriced for what you’re getting.
Bodde her 1 natt i februar 2024
Svar fra TS den 24. feb. 2024
Thank you for staying with us Mr. Seiber. We hope you enjoyed your premium complimentary upgrade. Cheers

8/10 – Bra

Howard

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Safe & clean - walk to market & drug store & a few places to eat - convenient, practical, simple
Bodde her 3 netter i februar 2024
Svar fra TS den 24. feb. 2024
Thank you for staying with us. It was our pleasure. We look forward to having you stay with us again!

10/10 – Utmerket

Marc og Charlotte

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Property seems very new. Staff was incredibly friendly.
Bodde her 1 natt i februar 2024
Svar fra TS den 19. feb. 2024
Thank you, Marc, for staying with us. Visit us again soon!

8/10 – Bra

Ainee

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i februar 2024
Svar fra TS den 17. feb. 2024
Thank you Ainee for leaving us a review. It was out pleasure to have you stay with us and we hope to see you again very soon.

10/10 – Utmerket

Robert

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Quiet, nice restaurant, convenient, easy parking
Bodde her 1 natt i februar 2024
Svar fra TS den 9. feb. 2024
Thank you Robert for staying with us and leaving us a review. Visit us again soon!

10/10 – Utmerket

Darren og Indooroopilly

Likte: Fasiliteter og overnattingsstedets bygg og tilstand
Great location for visiting family at Vicars Landing
Bodde her 5 netter i februar 2024
Svar fra TS den 9. feb. 2024
Thank you for staying with us Darren, it was our pleasure and we hope to see you again soon.

10/10 – Utmerket

Francis

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A business person’s hotel that also seems like a nice place for families enjoying the area.
Bodde her 2 netter i januar 2024

10/10 – Utmerket

Scott

Bodde her 3 netter i januar 2024
Svar fra Chase den 25. mars 2024
Thank you for your review.

8/10 – Bra

Eric

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Front desk attendant at check in good have been more welcoming. Everything else was good.
Bodde her 1 natt i januar 2024
Svar fra TS den 9. feb. 2024
It was a pleasure to have you stay with us Eric and we look forward to having you stay with us again soon!

10/10 – Utmerket

Patricia

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great location. Very clean with large rooms. Restsurant accessible through the lobby.
Bodde her 1 natt i januar 2024
Svar fra TS den 9. feb. 2024
It was a pleasure to have you stay with us again Patricia. We hope to see you again very soon.

10/10 – Utmerket

Caitlin og Savannah

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra TS den 9. feb. 2024
Thank you for staying with us Caitlin. Visit us again soon.

10/10 – Utmerket

Patrick

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Wonderful experience
Bodde her 1 natt i januar 2024
Svar fra TS den 29. jan. 2024
Thank you, Patrick, for choosing the Hilton Garden Inn Ponte Vedra Beach. It was our pleasure to host your stay. Visit us again soon!

10/10 – Utmerket

Robert

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i januar 2024
Svar fra TS den 29. jan. 2024
Thank you Robert for sharing your kind words. It was a pleasure to have you stay with us and we hope to see you again very soon.

4/10 – Dårlig

Jonathan

Bodde her 2 netter i januar 2024
Svar fra Chase den 25. mars 2024
So sorry you did not receive the level of service we strive to provide and hope you will give us another chance next time you are in the area.

10/10 – Utmerket

Howard

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean,safe, market nearby. Nothing fancy, has all the basic conveniences.
Bodde her 3 netter i januar 2024
Svar fra TS den 25. jan. 2024
Thank you Mr. Howard for choosing to stay with us at the Hilton Garden Inn Ponte Vedra Beach. It was our pleasure to host you and hope to see you again very soon!

6/10 – Grei

Aziz

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra TS den 25. jan. 2024
Thank you for taking the time to share your experience with us. We truly appreciate you.

8/10 – Bra

Aziz

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Fasiliteter
Bodde her 3 netter i januar 2024
Svar fra TS den 23. jan. 2024
Thank you Aziz for staying with us. It was our pleasure. Visit us again soon!

10/10 – Utmerket

Linda

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i januar 2024
Svar fra TS den 25. jan. 2024
Ms. Linda it was a delight to have you stay with us. Come back and see us very soon!

10/10 – Utmerket

David

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i januar 2024
Svar fra TS den 23. jan. 2024
Thank you, David, for staying with us. We appreciate you and hope to host you again very soon!

10/10 – Utmerket

Kimberly

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
We were having a family gathering and wanted to stay outside of Jacksonville. Our reservation was accidentally changed by the hotel. We were not sure what to expect. However the hotel front person Chase eased our concerns showed us a couple of rooms and we we ended up having a good time even know our rooms were not together. And all 10 of us enjoyed breakfast compliments of the hotel and Chase made sure we were having a nice stay. Great location and hotel was very clean!!
Bodde her 1 natt i januar 2024
Svar fra TS den 23. jan. 2024
Thank you for staying with us. It was our pleasure and hope to see you again very soon!

6/10 – Grei

Latoya

Reiste med familie
Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024
Svar fra TS den 23. jan. 2024
Thank you Latoya for taking the time to share your experience.

8/10 – Bra

Margaret

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
quiet
Bodde her 5 netter i januar 2024
Svar fra TS den 23. jan. 2024
We appreciate you for choosing us. Come back and stay with us soon!

2/10 – Forferdelig

Verifisert reisende

Reiste med familie
Likte ikke: Renhold og personale og service
Low quality service and overpriced
The carpet in the room was not clean. later I receive a text asking how the room is and when I mentioned it I was promised that someone will come to clean it. No one showed up. For a $290 per night, this is horrible service.
Bodde her 1 natt i januar 2024
Svar fra TS den 23. jan. 2024
Thank you for sharing your experience. We apologize for the inconvenience and hope you can give us another chance to make it right.