Hoteller nær Jackson Tennis Center

«Very accommodating»

«Check in was a little rough. There was a new employee trying to learn the check in process with a trainer that was raising her voice at her and being demeaning in from of us and the customer in front of us. She was embarrassed and rattled and I felt bad for her. Glad I wasn’t her employee because I would have raised my voice back and quit. If you have a lot of turn over at the front desk this might tell you why.»

«The room was clean and smelled great! The staff was very welcoming and Joshua was very polite and helpful during breakfast. The only thing we noticed was some noise coming from the stairwell from people going up and down, but other than that it was fabulous!»

«Friendly staff, very clean and the breakfast was very good with lots of options. Highly recommend this hotel.»

«Nice place»

«Great breakfast! Hot options were excellent and changed daily!»

«It was great, clean, no funky smells, great breakfast, friendly place to stay»

«Every thing so up to date, great room»

«The person at the desk was rude to me when I approached her about my key not working. I told her the issue and she snapped back at me, “relax!” Then another male employee came to the desk and asked to see the key. When he looked at it, he threw it across the lobby, telling the desk clerk not to use that key. I found this entire episode very strange. I avoided speaking to the desk clerk during the remainder of our stay.»

«Great property. Will use again when in Jackson.»

«It was quite not over crowded or overbooked, super friendly staff and the beds were very comfortable. Pool also was very nice would highly recommended staying here.»

«n/a»

«I won't be able to stay there again only because the mattress on the bed was so hard, and not at all what I am used to at at Fairfield. Everything else was fine, but we did not sleep well there at all.»

«The owners are wonderful, and we enjoyed talking with them. Our room was very spacious and clean. There were cookies, chocolate, and mints in our room. The speakeasy had awesome drinks and food. The complimentary coffee in the common area was appreciated and the Sunday brunch was delicious! We only visited for one night as we were traveling through, but our stay was very enjoyable!»

«Rooms excellent size»

«Room was not clean. The gym was dirty and basically unusable.»

«I think the bathrooms should be updated to walk-in showers. My mom could not take a shower in the room. She could not step over the bathtub.»

«The staff was great ,each time one of them seen me they enquired how I was enjoying my stay and if there was any they could do to make it better.Theused there local knowledge to send me two a n enjoyable restaurant and another to a local tap room.The air conditioner made me not want to leave my room.Rooms are clean and the breakfast was good.I will be back in a few weeks»

«This hotel is beautiful but needs better cleaning. There was trash residue on the elevator. We noticed flies and dirty stains on the floor and wall of the elevator. The next day we witness the trash being brought down and dripping along the trail that the gentleman walked. Our blanket between the sheets smelled musty. My mother in law in a different room on our floor mentioned that her covers had a terrible smell as well. Our shower had a line of dirt and hair or fuzz that I easily wiped with a ...