Hoteller i Ixtapaluca

«The hotel is fairly new. Beds were comfortable, staff were nice and breakfast was good. We stayed one night as we landed super late and wanted to stay somewhere close to the airport. We did use the shuttle, which I called to schedule pick up ahead of time. However upon getting to the airport we waited. I then called the hotel and was told I should have called them to be picked up. I’m unsure what the point of calling ahead and scheduling a pick up was for. Otherwise everything else was good.»

«El servicio de la persona en recepciòn fue buena, màs aùn cuando le comentè que me habìa estado comunicando en varias ocasiones, para poder coordinar que me recogieran al llegar al aeropuerto (tomando en cuenta que prestan el servicio), con tiempo anticipado (12 horas) y nunca recibì respuesta. Lo que hizo la Srita, es proporcionarme un desayuno Continental para el otro dìa en cortesìa. Pero debo de decir que al realizar el check in y y programar el viaje (no regrese en tiempo) por lo que al ver ...

«Fantastic hotel and location. »

«Very nice, you don’t feel that hotel atmosphere very cosy, great location, the staff very polite and the food was very good. Definitely my go to hotel in CDMX.»

«EXCELLENT !!»

«Great service»

«Good hours for Breakfast 7-11am, many options for the buffet; very tasty. Room very spacious. Firm mattress! The only thing I could complain about is the soap/lotion and shampoo/aconditioner dispensers are attached to wall and hard to use.»

«The Reception has people who are not happy about their job and they let you know it. And of course the attention and service was poor. In addition, the hotel has BUGS!!!! I reported it and immediately housekeeping came to “vacuum clean “ they changed linen but the problem persisted. »

«Excelente hotel todo está muy limpio es espacioso y sobre todo la comida del restaurante es muy buena y tienen opciones muy saludables en general me gustó mucho y tiene buena ubicación»