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Anmeldelser av Jake's 58 Casino Hotel - Adult Only

3.5 out of 5
Jake's 58 Casino Hotel - Adult Only
3635 Express Dr N, Islandia, NY

Anmeldelser

7,8

Bra

Rangering på 10 − Utmerket. 433 av totalt 1030 anmeldelser." "
Rangering på 8 − Bra. 267 av totalt 1030 anmeldelser." "
Rangering på 6 − Grei. 153 av totalt 1030 anmeldelser." "
Rangering på 4 − Dårlig. 77 av totalt 1030 anmeldelser." "
Rangering på 2 − Forferdelig. 100 av totalt 1030 anmeldelser." "

8,0/10

Renhold

8,2/10

Personale og service

7,0/10

Fasiliteter

7,6/10

Overnattingsstedets bygg og tilstand

7,6/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Jacqueline

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra DG den 12. mai 2024
Thank you for taking the time to share this positive review! We will make sure to share this with our team to let them know to keep up the amazing work and we hope you'll stop in again soon

10/10 – Utmerket

michelle

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Casino was fun
Bodde her 1 natt i februar 2024
Svar fra Akua den 8. mai 2024
Thanks so much for sharing your experience with us. Thank you for taking the time to leave us feedback. We hope to see you again soon!

10/10 – Utmerket

Kimberly og Rocky Point

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Awesome place to stay. We will be back!! Security is on point and easy on the eyes too. ;)
Bodde her 3 netter i mai 2024
Svar fra DG den 5. mai 2024
Thank you so much for the 5-star review! We are thrilled to hear that you are enjoyed your stay with us. We appreciate your feedback and we will share your review with our staff.

2/10 – Forferdelig

Lisa

Reiste med partner
Definitely ran down. Hotel rooms are dark & dirty, staff wasn’t the nicest. Very sketchy clientele, felt very unsafe in the casino and common areas. Hoping once they build the new casino it’s nicer and has a cleaner, safer vibe. Very disappointed in this stay/visit.
Bodde her 1 natt i mai 2024
Svar fra DG den 5. mai 2024
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

10/10 – Utmerket

Joan

Likte: Overnattingsstedets bygg og tilstand
Good coffee
Bodde her 1 natt i mai 2024
Svar fra DG den 6. mai 2024
Thank you so much for the 5-star review! We are thrilled to hear that you are enjoyed your stay with us. We appreciate your feedback and we will share your review with our staff.

8/10 – Bra

Helen

Reiste med partner
Likte: Renhold og personale og service
Property is a little dated, looking forward to the improvements they are making to the hotel. All staff were very friendly and helpful. I wasn't lucky at the casino LOL but it was fun and exciting environment. They should offer amenities for the hotel guests maybe separate entrance and parking. It was a little annoying to enter through regular entrance and show ID each time we entered back into the hotel.
Bodde her 1 natt i april 2024
Svar fra DG den 28. apr. 2024
Thanks so much for sharing your experience with us. Thank you for taking the time to leave us feedback. We hope to see you again soon!

10/10 – Utmerket

Wendy

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I know the property is under renovation and its going to be even better than it is now. I cant wait for the renovations to be completed because what we really love is how close to home the hotel is for those last minute quick getaways.
Bodde her 1 natt i april 2024
Svar fra DG den 28. apr. 2024
Thank you so much for the 5-star review! We are thrilled to hear that you are enjoyed your stay with us. We appreciate your feedback and we will share your review with our staff.

6/10 – Grei

Georgiana

Reiste med partner
Likte: Renhold
They had only elevator working
Bodde her 3 netter i april 2024
Svar fra DG den 28. apr. 2024
We are sorry to hear that you had a bad experience. We’re taking steps to fix the issue and appreciate your feedback.

8/10 – Bra

Remsen

Likte: Overnattingsstedets bygg og tilstand
Bar was short handed and when served were rude. Hotel was fine.
Bodde her 1 natt i april 2024
Svar fra Akua den 26. apr. 2024
Thanks so much for sharing your experience with us. Thank you for taking the time to leave us feedback. We hope to see you again soon!

6/10 – Grei

Danielle

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Showers were cold barely any hot water
Bodde her 2 netter i april 2024
Svar fra DG den 25. apr. 2024
We are sorry to hear that you had a bad experience. We’re taking steps to fix the issue and appreciate your feedback.

6/10 – Grei

Beth

Likte: Renhold og personale og service
Property is older & needs updating and surrounding area has unkept vacant lots and highway is right there.
Bodde her 1 natt i april 2024
Svar fra Akua den 24. apr. 2024
Thanks so much for sharing your experience with us. We're really grateful and appreciate you taking the time to share your feedback with us. We have taken your feedback on board, and we will strive to make improvements accordingly. Hope to see you again soon!

10/10 – Utmerket

Eric

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very accommodating
Bodde her 1 natt i april 2024
Svar fra DG den 21. apr. 2024
Thanks so much for sharing your experience with us. Thank you for taking the time to leave us feedback. We hope to see you again soon!

6/10 – Grei

Donna

Likte: Personale og service
Likte ikke: Renhold
Bodde her 1 natt i april 2024
Svar fra DG den 21. apr. 2024
We are sorry to hear about your experience. We appreciate you reaching out and we are sorry to learn that our customer service has fallen short of the level you deserve.

6/10 – Grei

Parker

Reiste med partner
Likte: Renhold og overnattingsstedets bygg og tilstand
Parking is an issue in the weekends
Bodde her 1 natt i april 2024
Svar fra Akua den 20. apr. 2024
Thanks so much for sharing your experience with us. We're really grateful and appreciate you taking the time to share your feedback with us. We have taken your feedback on board, and we will strive to make improvements accordingly. Hope to see you again soon!

10/10 – Utmerket

Mike

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra DG den 21. apr. 2024
Thank you so much for the 5-star review! We are thrilled to hear that you are enjoyed your stay with us. We appreciate your feedback and we will share your review with our staff.

2/10 – Forferdelig

Lauren

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff was rude and place was filthy
Bodde her 1 natt i april 2024
Svar fra DG den 14. apr. 2024
We are sorry to hear about your experience. We appreciate you reaching out and we are sorry to learn that our customer service has fallen short of the level you deserve.

10/10 – Utmerket

Ericka

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Akua den 10. apr. 2024
Thanks so much for sharing your experience with us. Thank you for taking the time to leave us feedback. We hope to see you again soon!

10/10 – Utmerket

Kristen

Reiste med partner
Likte: Renhold og personale og service
Likte ikke: Fasiliteter
Front desk staff were incredibly helpful and went above and beyond. The rooms need serious updating.
Bodde her 1 natt i april 2024
Svar fra DG den 7. apr. 2024
Thank you so much for the 5-star review! We are thrilled to hear that you are enjoyed your stay with us. We appreciate your feedback and we will share your review with our staff.

10/10 – Utmerket

Howard

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I like that the room I got was spacious and the bed was comfortable and clean. Will visit again for a longer stay.
Bodde her 1 natt i april 2024
Svar fra DG den 5. apr. 2024
Thanks so much for sharing your experience with us. Thank you for taking the time to leave us feedback. We hope to see you again soon

8/10 – Bra

Lorraine

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We had fun at Jake’s 58, celebrating our daughter’s birthday. The casino was what I expected based on photos. Our dinner in the on-site restaurant was good. Drinks in the casino were a little pricey. The room was basic & clean. Could use a bathroom update soon but we were fine.
Bodde her 1 natt i februar 2024
Svar fra DG den 5. apr. 2024
Thanks so much for sharing your experience with us. We're really grateful and appreciate you taking the time to share your feedback with us. We hope to see you again soon!

10/10 – Utmerket

Jane

Reiste med familie
Likte: Renhold og personale og service
Great experience except room was cold. Maintenance did respond quickly and initially fixed the problem. It was indicated that we could be moved to another room. However, it was almost 1 am and we were checking out in a few hours. So we opted to stay where we were. The system stopped working again. Suggest this problem needs to be fixed.
Bodde her 2 netter i mars 2024
Svar fra Akua den 3. apr. 2024
Thanks so much for sharing your experience with us. Thank you for taking the time to leave us feedback. We hope to see you again soon!

10/10 – Utmerket

Breanna

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
We enjoyed our stay very much
Bodde her 1 natt i mars 2024
Svar fra DG den 1. apr. 2024
Thank you for your positive review. We are so glad to hear that you enjoyed your stay with us! We are looking forward to hosting your next stay in the near future.

10/10 – Utmerket

Feliciana

Bodde her 1 natt i mars 2024
Svar fra Akua den 19. apr. 2024
Thanks so much for sharing your experience with us. Thank you for taking the time to leave us feedback. We hope to see you again soon!

10/10 – Utmerket

Christina

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024
Svar fra Akua den 28. mars 2024
Thanks so much for sharing your experience with us. Thank you for taking the time to leave us feedback. We hope to see you again soon!

2/10 – Forferdelig

Khushaldai

Bodde her 1 natt i februar 2024
Svar fra DG den 18. mars 2024
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

10/10 – Utmerket

Dianne

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra DG den 18. mars 2024
Thank you so much for the 5-star review! We are thrilled to hear that you are enjoyed your stay with us. We appreciate your feedback and we will share your review with our staff.

10/10 – Utmerket

kaitlyn

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great little restauraunt and coffee bar downstairs very convienent. Casino was a great time, very clean.
Bodde her 3 netter i mars 2024
Svar fra Akua den 12. mars 2024
Thanks so much for sharing your experience with us. Thank you for taking the time to leave us feedback. We hope to see you again soon!

10/10 – Utmerket

Deborah

Reiste med partner, Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very friendly
Bodde her 1 natt i mars 2024
Svar fra DG den 11. mars 2024
Thanks so much for sharing your experience with us. Thank you for taking the time to leave us feedback. We hope to see you again soon!

6/10 – Grei

Claudine

Reiste med partner, Reiste med familie, Reiste med en gruppe
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Fasiliteter
No coffee in hotel room!!..Breakfast not that great!..
Bodde her 2 netter i mars 2024
Svar fra DG den 11. mars 2024
Thank you for bringing this to our attention. We’re sorry for the inconvenience, and we’ll share this feedback with the appropriate department to make sure this is an isolated issue.

10/10 – Utmerket

Linda

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Wonderful room staff was fantastic behind the bar behind the courtesy desk. A little bit of an attitude. Not much help but it's not going to stop me from coming back
Bodde her 1 natt i mars 2024
Svar fra DG den 11. mars 2024
Thanks so much for sharing your experience with us. We're really grateful and appreciate you taking the time to share your feedback with us. We have taken your feedback on board, and we will strive to make improvements accordingly. Hope to see you again soon!

10/10 – Utmerket

Linda

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
truly love our run away from home for a night place at Jakes. Great staff..
Bodde her 1 natt i mars 2024
Svar fra Akua den 5. mars 2024
Thanks so much for sharing your experience with us. Thank you for taking the time to leave us feedback. We hope to see you again soon!

6/10 – Grei

Michael

Too small the casino and out dated rooms and bathroom
Bodde her 1 natt i februar 2024
Svar fra DG den 4. mars 2024
We are sorry to hear that you had a bad experience. We’re taking steps to fix the issue and appreciate your feedback.

10/10 – Utmerket

Jonathan og St. Thomas

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra DG den 29. feb. 2024
Thank you for taking the time to share this positive review! We will make sure to share this with our team to let them know to keep up the amazing work and we hope you'll stop in again soon.

4/10 – Dårlig

Giannino

Bodde her 1 natt i februar 2024
Svar fra Akua den 20. mars 2024
Thanks so much for sharing your experience with us. We're really grateful and appreciate you taking the time to share your feedback with us. We hope to see you again soon!

10/10 – Utmerket

Wendy

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Enjoyed my overnight stay
Bodde her 1 natt i februar 2024
Svar fra DG den 24. feb. 2024
Thank you for your positive review. We are so glad to hear that you enjoyed your stay with us! We are looking forward to hosting your next stay in the near future.

10/10 – Utmerket

David

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice comfortable place to get your slot machine gaming on!
Bodde her 1 natt i februar 2024
Svar fra DG den 22. feb. 2024
Thank you so much for the 5-star review! We are thrilled to hear that you are enjoyed your stay with us. We appreciate your feedback and we will share your review with our staff.

10/10 – Utmerket

Timothy

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Really enjoyed my time here and would stay again
Bodde her 1 natt i februar 2024
Svar fra DG den 19. feb. 2024
Thank you for taking the time to share this positive review! We will make sure to share this with our team to let them know to keep up the amazing work and we hope you'll stop in again soon.

10/10 – Utmerket

Marie

Bodde her 1 natt i februar 2024
Svar fra Akua den 21. mars 2024
Thanks so much for sharing your experience with us. We're really grateful and appreciate you taking the time to share your feedback with us. We hope to see you again soon!

10/10 – Utmerket

Christopher

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The room was very clean and spacious. Front desk service was a bit slow but was helpful. It takes very long to be serve at the only restaurant available on the compound.
Bodde her 1 natt i februar 2024
Svar fra DG den 19. feb. 2024
Thank you so much for the 5-star review! We are thrilled to hear that you are enjoyed your stay with us. We appreciate your feedback and we will share your review with our staff.

10/10 – Utmerket

Artie

Bodde her 1 natt i februar 2024
Svar fra Akua den 21. mars 2024
Thanks so much for sharing your experience with us. We're really grateful and appreciate you taking the time to share your feedback with us. We hope to see you again soon!

10/10 – Utmerket

Isaiah

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This development is very great and the amenities are awesome I enjoyed my stay there and will revisit
Bodde her 2 netter i februar 2024
Svar fra Akua den 17. feb. 2024
Thanks so much for sharing your experience with us. Thank you for taking the time to leave us feedback. We hope to see you again soon!

10/10 – Utmerket

Dorothy

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything was at your finger tips just needed to do some renatvation and make sure toilet flush slow
Bodde her 1 natt i februar 2024
Svar fra Akua den 13. feb. 2024
Thanks so much for sharing your experience with us. Thank you for taking the time to leave us feedback. We hope to see you again soon!

8/10 – Bra

Rebecca

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I’ve stayed here twice and both times we’ve had good experiences. My boyfriend won a bit last time and I did this time so 1:1 there lol. The rooms are a bit dated but otherwise clean and spacious. The beds and pillows are also really comfortable. A couple of things I would like to point out though, people are not easy on the doors and they are LOUD. All night long the slamming of the doors was insane. We also had a casino floor facing room second time we stayed here and for anyone wondering we heard nothing in that regard. Mind you we stayed here Super Bowl Sunday this year and got there at 2pm and there was practically nowhere to park and the casino was fairly empty so that was also a bit weird. Food here is also pretty good, pleasantly surprised. I here talks of expanding so I hope that brings some needed upgrades and I look forward to visiting once that’s all said and done
Bodde her 1 natt i februar 2024
Svar fra Akua den 13. feb. 2024
Thanks so much for sharing your experience with us. Thank you for taking the time to leave us feedback. We hope to see you again soon!

10/10 – Utmerket

Manuel

Bodde her 1 natt i februar 2024
Svar fra DG den 12. feb. 2024
Thank you for taking the time to share this positive review! We will make sure to share this with our team to let them know to keep up the amazing work and we hope you'll stop in again soon.

10/10 – Utmerket

Robert

Bodde her 1 natt i februar 2024
Svar fra Akua den 20. mars 2024
Thanks so much for sharing your experience with us. Thank you for taking the time to leave us feedback. We hope to see you again soon!

10/10 – Utmerket

Mena

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
My stay in Jake's is the most beautiful love it i
Bodde her 1 natt i februar 2024
Svar fra DG den 5. feb. 2024
Thanks so much for sharing your experience with us. We're really grateful and appreciate you taking the time to share your feedback with us. We hope to see you again soon!

10/10 – Utmerket

Jonathan

Bodde her 1 natt i februar 2024
Svar fra Akua den 20. mars 2024
Thanks so much for sharing your experience with us. Thank you for taking the time to leave us feedback. We hope to see you again soon!

10/10 – Utmerket

Daniel

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra DG den 5. feb. 2024
Thank you so much for the 5-star review! We are thrilled to hear that you are enjoyed your stay with us. We appreciate your feedback and we will share your review with our staff.

2/10 – Forferdelig

Andrew

Reiste med en gruppe
Likte: Renhold
Likte ikke: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bait and switch
Executive suite was unavailable. This detailed our entire trip. Staff was unable to rectify satisfactorily
Bodde her 1 natt i februar 2024
Svar fra DG den 4. feb. 2024
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

10/10 – Utmerket

Luisa

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Place was perfect for a nights stay ! Comfortable and everyone very nice !
Bodde her 1 natt i februar 2024
Svar fra DG den 4. feb. 2024
Thank you so much for the 5-star review! We are thrilled to hear that you are enjoyed your stay with us. We appreciate your feedback and we will share your review with our staff.