Hoteller nær Island Park

«It is a new hotel. Beds were amazing and the ac was cold . I will stay here again when I come thru Des Moines»

«For our purposes this was the ideal location for business and visiting family. We have stayed in Aloft properties before and expected minimalism, but... only four hangers? And there was no housekeeping service during a five-night stay. I had to ask for towels on the third day, that were delivered while we were out, but dirty towels were not picked up nor was the bed made (ever). :( The indoor pool is great, and the bar/lounge area is very nice but general hotel experience was lacking.»

«Very clean and spacious! Excellent breakfast.»

«The sheets were clean but not much else. Bathroom was full of mold, faucets installed backwards, rough towels, cracked and peeling cabinets.»

«First room assignment smelled of urine. Was granted a new room. Was not aware of 75.00 pet charge on Expedia. Knowing that I would have booked elsewhere»

«Friendly, helpful staff. Beautiful, dog friendly place.»

«Clean room, helpful staff.»

«Very clean, nice staff and very clean and updated.»

«Staff and services were all excellent. No breakfast included but there are lots of restaurants nearby if you don’t want anything at the on site restaurant/breakfast buffet. The facilities are up to date and clean. There is plenty to parking as well.»

«I liked the rooms. Desk staff was ok. Housekeeping staff and breakfast staff were great! Give them a raise!»

«The ice machine was broken and there was no shampoo in the room.»

«First hotel I’ve been in where u have to request housekeeping. Receptionist never told us we needed to request housekeeping when we was checking in. So for the 5 days my self and my family was there, our room never got cleaned.»

«Nice beds good breakfast»

«The room was very nice and I loved the breakfast. Very good experience overall.»

«Bed was a little firmer than I like. The shower door didn't stay closed without sticking a washcloth in it and was missing a handle.. the staff was very nice and helpful. The hotel was clean and well maintained. Breakfast was decent. The basic hotel breakfast. Pool was nice a little chilly but my grandkids had fun in it.»

«stayed here for years, easy to get to and close to food and shopping and the interstate»

«Great hotel all away around !»

«We loved the lobby area and bar service. However, the lighting in the room was very inadequate . You could barely see in the restroom.»

«Booked two rooms. Both rooms were out dated. Our first night tried to take a shower and no hot water. Called down to hotel front desk and told them we did not have hot water the guy at the desk was rude. We asked to be moved to a new room which he did but he was very rude. New room did have hot water but the mattress in both rooms were hard they need to update the hotel.»