Hoteller i Island Lake

«Hot tub was broken Pool area was pretty gross there was lots of hair in the pool and around the pool area. You would literally catch hair in your hands when swimming and step on it when going back to your seat or when getting a towel. The breakfast was overpriced, the front desk staff wasn’t very helpful. When I checked in she gave me my room number and key and that was it. Did not explain amenities, did not explain breakfast, did not explain where anything including the elevator was located. ...

«Won't be back..not clean loud people ..staff never available when you need them..rather rude at your check in also.»

«Everything!!»

«I did not feel that the room and common areas were remarkably clean. I noticed hair in the shower before we used it, and just general grime in the bathroom. The carpet also had spots. In the breakfast area, the cabinets were sticky and dirty. I opened them to find a plastic knife.»

«While early clean there was hair on the bathroom floor when I arrived.»

«Very nice rooms. Breakfast was good. Staff were very friendly.»

«The room was decent, and spacious, good breakfast, but we had a very hard time at night because of the people at the next door motel, who drank, and yelled for hours outside.»

«Always go back here whenever we visit our Gurnee family»

«Spacious, clean rooms. Close to everything, but still nice and quiet. Would stay here again.»

«I like that there was free breakfast and parking at the facility. The staff was welcoming!»

«Hotellet var mye bedre dette året sammenlignet med 2022 og 2023. Renhold daglig, resepsjonistene har vært vennlige og gitt meget god service i år. VEldig fornøyd med årets opphold. »

«Had an amazing stay! And Rose at the front desk was a true joy and amazing service!»

«You get what you pay for ! No extras It a busy place lot of long term guest . Parking lot filled every night.Appect to pay in cash card reader broken, Also there $50 security deposit that I yet have not received back!»

«The property was in excellent condition. Every area was clean and decorative. Staff was so helpful and kind. Breakfast had a lot of options. Seen gym and sorry I didn't have time to use any of the equipment. We will use this Hotel every time we're visiting our Family.»

«I would recommend bringing your own shower soaps and shampoo. Everything was fine would recommend for price and convenience.»

«Property was clean and room configuration was ideal for my snoring husband and I. Staff was very friendly and helpful. The only reason I didn’t give it 5 stars is that the walls were not very sound proof at all. The tv in the living area next door could be heard all night while sleeping in the pullout in our living room. I also woke up to the Rocky theme coming from the room on the other side. Regardless, I think I would stay there again for the room layout and cleanliness.»

«Very pleased with my stay clean room continental breakfast!»

«The breakfast»

«Honestly, everything I needed. Clean, friendly staff, quiet, safe, and with all the essentials. Will definitely be staying again.»