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Anmeldelser av Coconut Cove Resort and Marina

2.5 out of 5
Coconut Cove Resort and Marina
84801 Overseas Highway, Islamorada, FL

Anmeldelser

7,4

Bra

Rangering på 10 − Utmerket. 247 av totalt 660 anmeldelser." "
Rangering på 8 − Bra. 144 av totalt 660 anmeldelser." "
Rangering på 6 − Grei. 115 av totalt 660 anmeldelser." "
Rangering på 4 − Dårlig. 80 av totalt 660 anmeldelser." "
Rangering på 2 − Forferdelig. 74 av totalt 660 anmeldelser." "

7,6/10

Renhold

7,6/10

Personale og service

7,0/10

Fasiliteter

6,6/10

Overnattingsstedets bygg og tilstand

8,0/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Omar

Likte: Renhold
En grei plass å sove nede på stranda
Hyggelig overnattingsplass, totalt nedpå, ingenting annet enn kaffi og en ismaskin. Gammeldags, godt renhold.
Bodde her 2 netter i februar 2020
Svar fra Paul den 3. mars 2020
Thank you so much for your visit, we take much pride in our housekeeping staff. Hope to see you soon at our unique hometown resort.

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service og romkomfort
Ocean front motel with great sunrise!
Magna - the hotel owner - gave us the warmest welcome we`ve ever had checking in at any hotel! The room was way better shown on hotels.com`s web site. Came with microwave, fridge and coffee maker. Pool with tarpons, nice pool area and a pier to fish from. Only down side was that the stationary bike did not work and that kayak rental from the shop next door was super expensive. (45 dollars/hour) Would definitely go back!

8/10 – Bra

Robert

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
A nice quiet property. Plenty of parking.
Bodde her 2 netter i mars 2024

10/10 – Utmerket

Zugeil

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Super Cute, if you’re looking for something quiet and still in the middle of the action. Nice little spot.
Bodde her 2 netter i mai 2024

6/10 – Grei

Bob

Reiste med familie
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
No cold water. Thin walls. Very poor pool longe chairs. Holes in the bath towels.
Bodde her 1 natt i mai 2024

4/10 – Dårlig

Jessenia

Reiste med familie og små barn
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Muy feo el lugar la verdad en el aspecto de las habitaciones
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Jan

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Love it. It’s a little dated but well maintained. Super nice vibe. The complementary breakfast was not really complete but that’s fine.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Patrick

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

2/10 – Forferdelig

Michael

Reiste med partner
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Room was littered with mouse droppings upon arrival. Manager refused a refund. I can’t believe Expedia still allows this business to list on their site.
Bodde her 4 netter i april 2024
Svar fra Coconut Cove den 2. mai 2024
First off what your state is mouse dropping is incorrect. Per your first review you did not state anything negative. Then to change it to this statement just because we have a no refund policy. We had already changed the dates for you once with no charge. You were offered a different room. You refused.

2/10 – Forferdelig

Resit

Reiste med familie og små barn
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The worst experience of my life. Unhygienic, outdated, and poor service.
Bodde her 1 natt i april 2024
Svar fra Coconut Cove den 25. apr. 2024
thanks for staying with us

8/10 – Bra

Cesar

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We stayed in a family cabin. Although not very big, a bit older, and did not have walls between bedroom and sitting area/kitchen, it was comfortable and clean. The common areas are clean and well kept.
Bodde her 5 netter i mars 2024
Svar fra Coconut Cove den 25. apr. 2024
thanks for staying with us

6/10 – Grei

James

Reiste med familie
Likte: Renhold og personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
The staff was very friendly, the pool area was beautiful, and the property grounds were nice. But the rooms and cottages, although very clean, were run down and in serious need of updating. Beds and plumbing were terrible. There is NO BEACH (like the pictures show), no bar, no marina, and their breakfast is poptarts and granola bars!
Bodde her 4 netter i april 2024
Svar fra Coconut Cove den 25. apr. 2024
thanks for staying with us

10/10 – Utmerket

David

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property lay out was phenomenal
Bodde her 1 natt i april 2024
Svar fra Coconut Cove den 25. apr. 2024
thanks for staying with us

10/10 – Utmerket

Mathew

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great spot. Always visit the upper keys coming from the mainland. We will be back.
Bodde her 1 natt i februar 2024
Svar fra Coconut Cove den 25. apr. 2024
thanks for staying with us

10/10 – Utmerket

Claudia

Reiste med familie
Likte: Personale og service og fasiliteter
The outside of the hotel rooms beutiful great property but the biulding very poor needs a big upgrade
Bodde her 1 natt i mars 2024
Svar fra coconut cove den 31. mars 2024
Thanks for staying with us

10/10 – Utmerket

Alene

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Coconut Cove den 25. apr. 2024
thanks for staying with us

6/10 – Grei

Paul

Reiste med partner
Likte ikke: Fasiliteter
Would we use Coconut Cove again - yes we probably would. We think that quite a bit could be done for guests though, to encourage them to stay and not just use it for an overnight stop. It is a very attractive site with a good waterside and super pool. The rooms are OK but a little in need of uplift. The breakfast is adequate. Its Florida - no orange juice or for that matter water. Once the muffins had gone they didn't reappear. We provided our own juice and some jam to spread on the bread. The single toaster was a low quality domestic one not suitable for a hotel breakfast area.. Beware the wi-fi. If you read carefull it is only available near to reception. This is not difficult to provide at room level these days. We had to use our UK base mobile broadband. Next it says Paul's Grill and Tikki bar. To be fair we knew there was no food available, but to have a Tikki bar and not serve any drinks is ridiculous. There were occassions during our seven night stay when we would have eaten and drank in if possible, But we had to do all of this ourselves. Basically we don't think the owners really want people to enjoy what is a very attractive location.
Bodde her 7 netter i mars 2024
Svar fra coconut cove den 31. mars 2024
Thanks for staying with us.

10/10 – Utmerket

Lisa

Nice staff and beautiful property outside, but bedroom area (comforter/curtains/furniture) could be updated.
Bodde her 1 natt i mars 2024
Svar fra coconut cove den 31. mars 2024
thanks for staying with us

6/10 – Grei

Angela

Reiste med familie
Likte: Personale og service
sheets had stains? hard to tell if clean or old sheets
Bodde her 1 natt i mars 2024
Svar fra Coconut Cove den 25. mars 2024
Yes they are clean. We did have a issue with one of our machines leaving rust marks and has been replaced.

6/10 – Grei

Nicholas

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
the hotel was just old and it smelled. it had no shower so we were forsed to take a shower in the hot tub.
Bodde her 1 natt i februar 2024
Svar fra Coconut Cove den 16. mars 2024
Thanks for staying with us. Not sure what you mean about no shower in your room as all our rooms have showers in them.

10/10 – Utmerket

Jeffrey

Likte: Fasiliteter
Great
Bodde her 1 natt i mars 2024
Svar fra Coconut Cove den 16. mars 2024
Thanks for staying with us

10/10 – Utmerket

Samantha

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice and quiet. Our room was clean but small and adequate for the one night stay we had. We didn’t stay for breakfast it’s served from 9-11. Also there is a sign that states Tiki Bar and Grill but they do now have one but they not have a big tiki area outside you can make your drinks at, smoke and watch tv. The pool is clean and cool, which would have been great but it was a little windy . We stayed on a Sunday night. We loved the cats around the property being cat people, they cuddled with us by the bar and it was adorable
Bodde her 1 natt i mars 2024
Svar fra Coconut Cove den 16. mars 2024
Thanks for staying with us

2/10 – Forferdelig

John

Reiste med partner
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
We checked in at 6:00 pm after traveling by motorcycle all day. Had to wait 15 min for someone to show up in the checkin area. Our room was horrible. Bathroom ceiling and vents had black mold. Ants crawling around the tub and shower. The sliding door had lost its glass seal so you couldn’t see through it. The curtain for the door was missing holders so it just dropped down. Tv remote didn’t work. Overall very disappointing stay. Expedia should not be recommending this facility.
Bodde her 1 natt i mars 2024
Svar fra Coconut Cove den 8. mars 2024
Sorry you had to wait to check in. There is a sign in the office to call the number if I am out of the office. Per the tv remote they run the cable not the tv that is why we have signs to turn on here. As people have lost or taken the tv remotes. I will definitely look into your other issues in your room and have the issue resolved.

10/10 – Utmerket

Kevin

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
felt like a low key, quiet place to stay.
Bodde her 2 netter i februar 2024
Svar fra coconut cove den 8. mars 2024
Thanks for staying with us

10/10 – Utmerket

Jeff

Reiste med en gruppe
Likte: Renhold og overnattingsstedets bygg og tilstand
Nothing
Bodde her 1 natt i mars 2024
Svar fra coconutcove den 8. mars 2024
Thanks for staying with us

2/10 – Forferdelig

Jeffrey

Bodde her 1 natt i mars 2024
Svar fra Coconut cove den 8. mars 2024
Thanks for staying with us

10/10 – Utmerket

Felix

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great spot for sun rise view
Bodde her 1 natt i mars 2024
Svar fra Coconut Cove den 8. mars 2024
Thanks for staying with us

8/10 – Bra

Steven og Fort Wayne

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This is an older property but tastefully updated. It’s quiet and comfortable. Will certainly return.
Bodde her 1 natt i februar 2024
Svar fra coconut cove den 8. mars 2024
Thanks for staying with us

2/10 – Forferdelig

Peter

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Noisy road. Noisy neighbours.
Bodde her 1 natt i februar 2024
Svar fra Coconut Cove den 8. mars 2024
Thanks for staying with us

4/10 – Dårlig

Benjamin

Reiste med en gruppe
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Old and smelling sleepingroom!
Bodde her 1 natt i februar 2024
Svar fra Coconut Cove den 8. mars 2024
Thanks for staying with us

4/10 – Dårlig

Randall

Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Small room with little amenities
Bodde her 1 natt i februar 2024
Svar fra Coconut Cove den 8. mars 2024
Thanks for staying with us

2/10 – Forferdelig

Genesis

Bodde her 2 netter i februar 2024
Svar fra Coconut Cove den 25. mars 2024
Thanks for staying with us

6/10 – Grei

Sarah

Reiste med familie
The room was not what we expected, but over all we made the best of it. The free breakfast is nothing fancy beyond a yogurt, bowl of cereal, or English muffins.
Bodde her 2 netter i februar 2024
Svar fra coconut cove den 8. mars 2024
Thanks for staying with us

8/10 – Bra

Daniel

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing place!
Bodde her 1 natt i februar 2024
Svar fra coconut cove den 8. mars 2024
Thanks for staying with us

10/10 – Utmerket

Humberto

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Not to bad for the price!
Unfortunately the whether wasn’t great, was a rainy day and we can’t enjoy the place But we walk around was nice the property with something to do in place pool, fishing or enjoy the sun by the sea side The room was ok for a place by the sea, no elevator and need to climb 3 histories for our room, outside building looks old need some retouch But we can stay again in future !
Bodde her 2 netter i februar 2024
Svar fra Coconut Cove den 8. mars 2024
Thanks for staying with us

4/10 – Dårlig

Lupe

Reiste med partner
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Property is old and room didn’t seem very clean. There was a musty smell in the room. No hangers in closet. Furniture very old.
Bodde her 2 netter i februar 2024
Svar fra Coconut Cove den 8. mars 2024
Thanks for staying with us.

6/10 – Grei

KAREN

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024
Svar fra Coconut Cove den 8. mars 2024
Thanks for staying with us

6/10 – Grei

Verifisert reisende

Likte: Personale og service
Needs an upgrade
Front desk lady was nice and met our needs immediately. Our room patio door wouldn’t lock, so it got fixed. Coffee pot provided, but no coffee or cups. Continued asking for items that should have been there.Could hear the people in the next room very clearly. No sound barrier between the walls. Loved the landscape around the hotel. It was kept up nicely, but I wouldn’t stay there again. I’m too old to climb the stairs to second floor. Actually two sets of stairs before got up to the second floor.
Bodde her 4 netter i februar 2024
Svar fra Coconut Cove den 8. mars 2024
Sorry you were missing some of the items that should have been in your room. We do have the cottages that are at ground level and would not require going up the stairs.

10/10 – Utmerket

Laila

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Beautiful and a very nice stay
Bodde her 1 natt i februar 2024
Svar fra Coconut Cove den 8. mars 2024
Thanks for staying with us

10/10 – Utmerket

Ryan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great place. Great people
Bodde her 1 natt i februar 2024
Svar fra Coconut Cove den 8. mars 2024
Thanks for staying with us

10/10 – Utmerket

Yudith

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra Coconut Cove den 8. mars 2024
Thanks for staying with us

10/10 – Utmerket

Kory

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024
Svar fra Coconut Cove den 8. mars 2024
Thanks for staying with us

10/10 – Utmerket

Jack and Sherry

Bodde her 1 natt i februar 2024
Svar fra Coconut Cove den 25. mars 2024
thanks for staying with us

10/10 – Utmerket

David

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Best value in the upper keys
Professional and friendly staff
Bodde her 1 natt i januar 2024
Svar fra coconut cove den 1. feb. 2024
thanks for staying with us

8/10 – Bra

Serge

Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Renhold
La place sur le bord de la mer et la piscine et environnement extérieur impeccable la chambre très sale drap tacher divan dégelas rien avoir avec la photo sur votre site pour qui concerne la chambre
Bodde her 2 netter i januar 2024
Svar fra coconut cove den 1. feb. 2024
thanks for staying with us

6/10 – Grei

FELIX

Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i januar 2024
Svar fra coconut cove den 1. feb. 2024
thanks for staying with us

6/10 – Grei

Xudong

Reiste med partner
Likte ikke: Overnattingsstedets bygg og tilstand
This place needs to be updated although the locality is great and staffs are very friendly.
Bodde her 1 natt i januar 2024
Svar fra coconut cove den 1. feb. 2024
thanks for staying with us

6/10 – Grei

Mandy

Likte: Personale og service og overnattingsstedets bygg og tilstand
Overall
Bodde her 1 natt i januar 2024
Svar fra coconut cove den 1. feb. 2024
thanks for staying with us

10/10 – Utmerket

Jeff

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice, clean and quiet rooms and property. Friendly staff. Very nice pool, plenty of chairs to relax in.
Bodde her 3 netter i januar 2024
Svar fra coconut cove den 1. feb. 2024
thanks for staying with us

10/10 – Utmerket

Cheyenne

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Beach view right from our room. Lots of cool unique touches such as pool waterfall and ping pong table. Unfortunately had a make up stain on our pillow cases and overall a bit outdated room features. The cats on the property were so sweet and friendly.
Bodde her 1 natt i januar 2024
Svar fra coconut cove den 11. jan. 2024
Thanks for staying with us