Hoteller i Ionia

«Staff was good but not very welcoming»

«The place was absolutely disgusting! From entry way, to the hallways, and our room. The entry way and hallways smelled disgusting. I don’t think they’ve seen a vacuum in the last month nor a carpet cleaner ever! The room was so outdated, that it reminded me of a room from the 90’s. The carpet had never been cleaned, with a vacuum or carpet cleaner. It was stained and sticky. We actually bought cheap flip flops so we could walk in the room without our shoes. The shower and vanity was not ...

«Great experience»

«Very nice location. We would use it again.»

«The room was clean and the beds made well. Really nice having a refrigerator and microwave in the room. The pool is great! The breakfast is good and a welcome meal. I will definetely book again on my next trip to Michigan»

«We stayed for 3 nights. Our room was not checked for clean towels, coffee, toiletries, etc during our stay. Breakfast was very minimal and was not replenished. We went to the room about 7am. Bagels and muffins were gone, there were 3 mini muffins, some cold cereal, and a couple bananas. It was difficult to talk to staff as I saw very little of them. We won't stay there again.»

«I am a regular customer of the TownePlace Suites by Marriott Grand Rapids Airport and have stayed at this property multiple times this year, totaling approximately 40 days. While the accommodations themselves have been satisfactory, I have experienced repeated billing issues that have been extremely difficult to resolve. I have emailed the on‑site manager several times and have not received a single response. When I was physically at the hotel, I was able to get one incorrect charge corrected, ...

«Clean, well taken care of and helpful staff with an excellent shuttle driver. Quiet, had no issues with check-in and was off in the morning as expected. No breakfast was offered.»

«Poor plumbing and ued condom on the stairs.»

«The room is clean and staff are very pleasant. Unfortunately, the pillows this stay were terrible and I had to ask for 2 more which were exactly the same as the pillows in the room.»

«Everything was beautiful high end new and just a lovely place to stay. The only concern was the roof top bar when chairs moved across the floor you could hear it in the room. However the high end bed, pillows, and linens along with a quiet a/c made falling asleep so much easier than many places we’ve stayed before. Thank you!»

«Recommended 1000000000 %»