Hoteller i Ionia

«Beds were lumpy but clean. Carpet in room and hallways was VERY dirty. Quite strange.»

«This place was disgraceful! My daughter and I pulled up and the place was scary! It is located in a remote area, the place smelled awful, and when we got inside it looked gross and dog was in the lobby and growled at my daughter! Why was there a dog in the lobby anyways? We didn’t even get in the room we cancelled and found another hotel! Do not stay here!»

«We went to watch the LPGA play golf and had a room at a different hotel but when we got there we got notified by phone that our room had been cancelled, so we had to look for a hotel room else where. We were fortunate to find this hotel at a lower rate and much nicer area of Grand Rapids Michigan area. We will stay here next year at Holiday Inn Express. Great staff, clean rooms and a great breakfast!! We came from Joliet Il.»

«I truly enjoyed my stay. The room was cozy and comfortable, it's a very quiet area convenient to stores and food. There's a walking trail behind the hotel, and indoor pool. Staff was very friendly and eager to help at every turn. If I'm ever near Portland, MI again I'll definitely stay here.»

«Great staff, clean rooms, shuttle was convenient»

«Ideal location, great staff, clean room.»

«The room was clean and the beds made well. Really nice having a refrigerator and microwave in the room. The pool is great! The breakfast is good and a welcome meal. I will definetely book again on my next trip to Michigan»

«The staff was courteous from beginning to the end of our visit.»

«Very good »

«Clean and friendly!»

«The pool area is nice and fun. Good gathering spaces. The rooms were disgusting!! I had to clean the entire room myself! The young women working in the restaurant/coffee area was incredibly RUDE! Our orders were always wrong and it took 30-40min to get our food! The wind was bad by the pool area while we sat out there and umbrella came out of the table and it hit me, the staff that was out there knew about the incident and didn’t care at all. They didn’t even apologize or say anything.»

«Everything was beautiful high end new and just a lovely place to stay. The only concern was the roof top bar when chairs moved across the floor you could hear it in the room. However the high end bed, pillows, and linens along with a quiet a/c made falling asleep so much easier than many places we’ve stayed before. Thank you!»

«Verrrry poooor breakfast as compared to my past history of this property. Room 130am I had another person tried to enter into my room. The programed key they were given open the door. I had the security latch on so they could not enter. This was clearly a program at the desk in programming the key card. I exited in the am and the card given to me did not work when I returned. Had to have the desk reprogram the card. Room was clean, bed was comfortable.»