Hoteller i Iola

«*»

«When we arrived we were told that we already checked in and there was no room for us. Upon further review, the front desk associate checked in someone else under our room. It took them over an hour to figure it out. Now it’s after 10 p.m. Another guest was having issues with their booking as well. Then another guest came down for a blanket and the same associate was swearing under her breath at this guest. The rooms were very dated, the beds were I comfortable and the pillows were terrible.  ...

«We were coming up to get our luggage before 11 and got looked out of both of our rooms. We were pleased to be able to take our luggage into our room before check in time. We had stuff to unload at the party we were going to and bags weren't in our way.»

«I did not seen food any of the three mornings I woke up there. There was a plastic container with slices of bread though and a toaster. There is no pool on this property. There are no available personal items in the bathroom but there are dispensers with liquid soaps in them for the shower and for the sink, we ran out of toilet paper before we left.»

«Check-in was through a Kiosk. Could barely understand the representative on the kiosk. The check-in system was "glitching" so took at least 25 minutes to check in to a room that was pre-paid for. You could see through door jam into room. Room stunk. Bathroom door did not close without slamming the door. Couch cushion covers were missing and instead covered with just a blanket. TV in bedroom did not have a remote. Breakfast sausage had paper stuck to it. Bakery options were gone and never ...

«My booking was cancelled. I queried about cancellation I never confirmed to cancel and virtual agent closed the ticket»

«Breakfast and parking included. Pleasant staff and clean. Refrigerator did not work in room. Jetted tub was lovely after driving and water hot and great pressure»

«It was great»

«The hotel was clean, room clean, staff nice, breakfast ok, pool and hot tub could have been warmer. Hotel is a little older so it needs some work but it was very clean»

«We were pleased with our stay. Front desk was friendly.»

«Everything as expected, really good hotel.»

«Pool on small side»

«Other then there was a roach in the bathroom crawling super fast right when we got into the room»

«The folks that own and manage this property are exceptionally nice and hardworking. Very impressive. They are new owners within the past year or so. »

«Relatively clean but property is older and the air conditioner did not cool like it should have»

«Nice place»

«Very clean, but not close to much.»

«👍»