Lobby

Anmeldelser av The Royal Highland Hotel

3 out of 5
The Royal Highland Hotel
Station Square, Academy Street, Inverness, Scotland

Anmeldelser

8,2

Veldig bra

Rangering på 10 − Utmerket. 395 av totalt 1006 anmeldelser." "
Rangering på 8 − Bra. 363 av totalt 1006 anmeldelser." "
Rangering på 6 − Grei. 148 av totalt 1006 anmeldelser." "
Rangering på 4 − Dårlig. 71 av totalt 1006 anmeldelser." "
Rangering på 2 − Forferdelig. 29 av totalt 1006 anmeldelser." "

8,6/10

Renhold

8,4/10

Personale og service

7,8/10

Fasiliteter

7,4/10

Overnattingsstedets bygg og tilstand

7,8/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Monica

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Super belliggenhet. Gratis middag en kveld. Det var fukt ved radiatoren under vinduet. Teppet var vått.
Bodde her 2 netter i september 2023
Svar fra rec den 28. sep. 2023
thank you, we have now remedied leak

6/10 – Grei

Ole Aleksande

Reiste med en gruppe
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 2 netter i september 2023
Svar fra rec den 28. sep. 2023
thank you for your rating

10/10 – Utmerket

Kirsten Marie H.

Bodde her 3 netter i juli 2023
Svar fra rec den 21. juli 2023
thank you for your review score

8/10 – Bra

Ivar Sindre

Bodde her 1 natt i juni 2023
Svar fra rec den 4. juli 2023
thank you for your rating

4/10 – Dårlig

Thore K

Bodde her 1 natt i april 2023
Svar fra rec den 2. mai 2023
thank you for your rating, without further information we are unable to respond in full

10/10 – Utmerket

Grethe Havn

Bodde her 1 natt i april 2023
Svar fra rec den 25. apr. 2023
thank you for your rating

2/10 – Forferdelig

Jonas

Bodde her 1 natt i desember 2022
Svar fra rec den 9. jan. 2023
without comments we are unsure as to the low score

10/10 – Utmerket

Jan

Bodde her 1 natt i oktober 2022
Svar fra rec den 17. okt. 2022
Thank you for your rating

8/10 – Bra

Odd Wilhelm

Reiste med en gruppe
Likte: Renhold og romkomfort
Bodde her 1 natt i september 2022
Svar fra rec den 26. sep. 2022
thank you for your rating

8/10 – Bra

Ove Audun

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
Rom og lobbyen
Bodde her 1 natt i juli 2022
Svar fra rec den 8. juli 2022
thank you for your review

8/10 – Bra

Manuel

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Kjempe bra for par natt
Bodde her 1 natt i oktober 2020
Svar fra Mr B den 7. nov. 2020
Thank you for the kind review and for your support during these challenging times. We would look forward to welcome you again.

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Vennlig personale, god frokost og middag. Standard litt gammeldags.
Bodde her 1 natt i juli 2019
Svar fra rec den 31. juli 2019
thank you

10/10 – Utmerket

Mirah S.

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Vakkert hotell i Inverness
Veldig flott og gammelt hotell. God mat, hyggelig personale og meget sentralt. Resepsjonen er den fineste delen ved hele hotellet, men en fantastisk trapp!
Bodde her 2 netter i juli 2019
Svar fra rec den 22. juli 2019
thank you for your comments

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Greit rom, men ganske lite. Hjelpsom betjening.
Bodde her 1 natt i juni 2019
Svar fra Fi den 2. juli 2019
Thank you for your feedback, we do appreciate it. We hope you enjoy your stay in Inverness

10/10 – Utmerket

Bjørn

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great Hotel
Great Hotel. Clean room with huge Tv on 3rd floor. The Hotel is old and has managed to keep its old atmosphere. We found it really exciting. Great having a drink in the lobby which is quite astonishing. Breakfast was of best quality. Staff friendly and location perfect, especially if you arrive by train. We really enjoyed our 2 night stay.
Bodde her 2 netter i oktober 2018
Svar fra reception den 9. okt. 2018
thank you

8/10 – Bra

Thore K

Likte: Renhold og personale og service
Bodde her 2 netter i april 2018
Svar fra reception den 14. aug. 2018
Thank you

6/10 – Grei

Verifisert reisende

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 2 netter i juni 2018
Svar fra Reservations den 23. juli 2018
Thank you

8/10 – Bra

Nils-Magnus

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

6/10 – Grei

Michel

Reiste med partner
Likte: Personale og service
Hotel beetje outdated: laatste renovatie is waarschijnlijk 50 jaar geleden; wel authentieke victoriaanse entree en lobby. Personeel erg vriendelijk
Bodde her 2 netter i mai 2024
Svar fra rec den 22. mai 2024
thank you for your review

6/10 – Grei

Caroline

Reiste med partner
Likte ikke: Fasiliteter
Was ok for the price
Bodde her 2 netter i mai 2024
Svar fra rec den 22. mai 2024
thank you for your your rating

10/10 – Utmerket

Dan

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
All was nice. Great location. No bothers at all.
Bodde her 2 netter i mai 2024
Svar fra rec den 22. mai 2024
thank you for your comments

8/10 – Bra

Yvonne

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Property was beautiful. Room was small and very warm. But it is a beautiful hotel in a great location.
Bodde her 2 netter i mai 2024
Svar fra rec den 16. mai 2024
thank you we are glad you enjoyed your stay

8/10 – Bra

Barbara

Reiste med partner
Likte: Renhold og fasiliteter
The Royal Highlander Hotel is a quaint , enchanting , old style hotel. It has a beautiful staircase that I absolutely loved and a large lounge in the lobby that is comfortable. It also has a serviceable elevator from the ground floor and reception. So the stairs are just a grand show piece. Staff are very friendly. The continental breakfast is below par with a toaster that does not work, no dishes to put food on and slow refilling of exhausted offerings. However, it offers a large variety of choices. Hot items such as bacon, eggs and sausage, hash browns and baked beans are part of the Highland breakfast ,at a cost they can be included in your continental breakfast. We enjoyed our stay at this hotel.
Bodde her 2 netter i mai 2024
Svar fra rec den 9. mai 2024
Many thanks for your review we are pleased that you enjoyed your stay and hope you may return in not too distant future

8/10 – Bra

Duane

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The stairwell is amazing, but other than that the hotel was just okay. It is hard for us to really rate this place as we were only there to sleep after long days out on group tours.
Bodde her 2 netter i mai 2024
Svar fra rec den 7. mai 2024
thank you for your review

10/10 – Utmerket

steven

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
What an incredible deal! Free continental breakfast was wonderful. Lots of food choices as well as an inexpensive option to upgrade to Full English. We also opted for the free dinner option. The food was great. The staff of hotel was so nice. Our luggage was lost by airlines and desk staff was so helpful in pointing out convenient affordable places to purchase clothes and supplies. Hotel was convenient to all transportation, sites and restaurants. Would definitely stay here again.
Bodde her 2 netter i april 2024
Svar fra rec den 2. mai 2024
thank you for your kind words we will pass to the team.

10/10 – Utmerket

Be

Forretningsreisende
Likte: Renhold og overnattingsstedets bygg og tilstand
The evening receptionist on duty spoilt the stay. She was rude and indifferent to two requests. Appalling atitude to guests and do not know why she remains employed at the hotel. The rest of the staff were wonderful. The ladies who clean work very hard; immaculate room. I recommend them. The dinner and cafe staff were lovely. The other receptionist early in the day lovely.
Bodde her 1 natt i april 2024
Svar fra rec den 22. apr. 2024
thank you so much for your individual e mail, please be assured that this is not the normal level of service and that as you mentioned the rest of the staff and your stay were enjoyable

6/10 – Grei

Karla

Reiste med kjæledyr
Likte: Renhold
Worst Breakfast
Bodde her 1 natt i april 2024
Svar fra rec den 22. apr. 2024
thank you for your brief comment, without further information we cannot address any particular concerns

6/10 – Grei

Heidi

Forretningsreisende
Likte: Personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Location right next to the train station is very good and staff were friendly and helpful. However, this hotel is tired and in need of a real refurbishment. The window in my room didn't fully close, which meant it was cold and noisy in the evening.
Bodde her 1 natt i april 2024
Svar fra rec den 17. apr. 2024
thank you for your comments

8/10 – Bra

Jason

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
The hotel was in an interesting and historic building, and the room was clean and functional. Parking was a nightmare, but the proximity to shops and dining can’t be beat. It is a great location to see the city and everything is walkable.
Svar fra rec den 17. apr. 2024
thankyou for your comments,as a former railway hotel our location is central however has limited parking with nearby secure locations should it be neccessary

10/10 – Utmerket

kevin

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Was perfect for a short stay
Bodde her 2 netter i april 2024
Svar fra rec den 9. apr. 2024
thank you for your kind review

10/10 – Utmerket

Robert

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Fantastic hotel in a great location.
Bodde her 3 netter i april 2024
Svar fra rec den 8. apr. 2024
thank you for your rating

10/10 – Utmerket

Valerie

Bodde her 1 natt i april 2024
Svar fra rec den 2. mai 2024
thank you for your rating

4/10 – Dårlig

Janelle

Reiste med partner
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Though the staff was quick to check in. I was so disappointed and frustrated about the parking situation. Upon arrival the “free parking” that the hotel had on their website was limited to a mere 7-10 parking stalls that was shared with the train station and taxi services. Upon asking where do we park, we were told to go down the road to a parkade to keep the car and walk back to the hotel for our stay. I was also told to wait until 6/7 pm and then there should be more areas to park. My husband and I waited and again, there was no parking. We had to return to the parkade and pay for parking and was not compensated for it. For a hotel that says “free parking” it should say limited free parking and then give customers some sort of compensation for parking costs overnight. The hotel itself is nice. Right in the middle of lots of shopping and restaurants. Besides of few sea gulls you can hear out the window, it was quiet. The room was a decent size, the bathroom was cleanish except a few rust spots. The heater im the room was pretty nasty looking with lots of wear. Beds were good though!
Bodde her 1 natt i april 2024
Svar fra rec den 8. apr. 2024
thank you for your comments

10/10 – Utmerket

Zoe

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lovely hotel perfect location for shopping/ train station.
Bodde her 1 natt i april 2024
Svar fra rec den 8. apr. 2024
thank you for your review

10/10 – Utmerket

Pamela

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The place was very unique. Loved the decor. The rooms were very nice and big.
Bodde her 2 netter i mars 2024
Svar fra rec den 2. apr. 2024
thank you for your kind review we are glad you enjoyed your stay

10/10 – Utmerket

Jonathan og Airdrie

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good
Bodde her 1 natt i mars 2024
Svar fra rec den 2. apr. 2024
thank you for your rating

6/10 – Grei

Cody

Likte: Renhold og personale og service
There was a peculiar unpleasant smell in the lobby. Depending on your room the seagulls will be an unwelcome alarm. Reception staff were awesome. Located directly next to train station and close to bus station if that is a necessity for you.
Bodde her 1 natt i mars 2024
Svar fra rec den 2. apr. 2024
thank you for your comments

10/10 – Utmerket

Keith

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024
Svar fra rec den 29. mars 2024
thank you for your rating

6/10 – Grei

Samin

Likte: Renhold
Bodde her 2 netter i mars 2024
Svar fra rec den 29. mars 2024
thank you for your rating

10/10 – Utmerket

Arungandhi Indrapuram

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Had a good stay. Highly satisfied with the hotel facilities.
Bodde her 2 netter i mars 2024
Svar fra rec den 25. mars 2024
thank you for your rating

10/10 – Utmerket

Jennifer

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra rec den 25. mars 2024
thank you for your rating

4/10 – Dårlig

Russell

Likte ikke: Overnattingsstedets bygg og tilstand
Pleasant if tired hotel, the main issue being the plumbing. Having stayed on the third floor, Everytime a neighbouring room used a water source, I was disturbed by loud pipes including being woken at 4.45 am. Ok for the price but not a good nights sleep.
Bodde her 1 natt i mars 2024
Svar fra rec den 25. mars 2024
thank you for your comments

6/10 – Grei

Brian

Likte: Renhold og personale og service
Bodde her 1 natt i mars 2024
Svar fra rec den 15. mars 2024
thank you for your rating

10/10 – Utmerket

Will

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Unfortunately i had to leave the hotel early but during my stay it was fantastic Thanks
Bodde her 4 netter i februar 2024
Svar fra rec den 7. mars 2024
thank you for your kind review

8/10 – Bra

alice

Likte: Renhold og personale og service
Bodde her 3 netter i mars 2024
Svar fra rec den 8. mars 2024
thankyou for your rating

8/10 – Bra

Steven

Likte: Renhold og personale og service
Bodde her 2 netter i mars 2024
Svar fra rec den 6. mars 2024
thankyou for your rating

10/10 – Utmerket

Peter

Bodde her 2 netter i februar 2024
Svar fra rec den 25. mars 2024
thank you for your rating

8/10 – Bra

Edwin

Likte: Personale og service og romkomfort
Bodde her 1 natt i februar 2024
Svar fra rec den 27. feb. 2024
thankyou for your rating

10/10 – Utmerket

Steve

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very cool building in an excellent location. My room was small (described as "cozy"), but very affordable and had everything I needed. I would definitely stay here again.
Bodde her 3 netter i februar 2024
Svar fra rec den 25. feb. 2024
Thank you we are glad you enjoyed your stay and we hope we can welcome you back

10/10 – Utmerket

Jemima

Reiste med partner, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was fantastic hotel will go back 😄
Bodde her 2 netter i februar 2024
Svar fra rec den 20. feb. 2024
thank you for your kind review we do hope t welcome you back soon