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Anmeldelser av Nova Inn Inuvik

2.5 out of 5
Nova Inn Inuvik
300 MacKenzie Rd, Inuvik, NT

Anmeldelser

7,0

Bra

Rangering på 10 − Utmerket. 19 av totalt 78 anmeldelser." "
Rangering på 8 − Bra. 26 av totalt 78 anmeldelser." "
Rangering på 6 − Grei. 10 av totalt 78 anmeldelser." "
Rangering på 4 − Dårlig. 14 av totalt 78 anmeldelser." "
Rangering på 2 − Forferdelig. 9 av totalt 78 anmeldelser." "

7,4/10

Renhold

8,0/10

Personale og service

6,2/10

Fasiliteter

6,6/10

Overnattingsstedets bygg og tilstand

7,0/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Victor

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent
Bodde her 1 natt i mai 2024

10/10 – Utmerket

VICTOR

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Privacy
Bodde her 1 natt i april 2024

2/10 – Forferdelig

Starlet

Reiste med partner
Likte: Personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Need to work on there sewage
Bodde her 2 netter i mars 2024

8/10 – Bra

Yifei

Reiste med partner
Likte: Personale og service og fasiliteter
Smells not very good.
Bodde her 1 natt i mars 2024

2/10 – Forferdelig

Kendall

Forretningsreisende
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Smelled like sewage and other odours. Place is seriously run down, not what I expected from the Nova brand. Worst hotel I have stayed at in many years
Bodde her 1 natt i mars 2024

2/10 – Forferdelig

Akash

Bodde her 1 natt i mars 2024

10/10 – Utmerket

Paul

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Comfortable lodgings. Close to hospital.
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Donald

Bodde her 4 netter i desember 2023

10/10 – Utmerket

Cathy

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Wonderful staff and helpful and kind property manager.
Bodde her 2 netter i oktober 2023

10/10 – Utmerket

Ross

Bodde her 1 natt i oktober 2023

10/10 – Utmerket

George

Likte: Renhold, personale og service og fasiliteter
Not a bad place just way out there.
Bodde her 1 natt i september 2023

10/10 – Utmerket

Yanhua

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A great location and great services. The rooms is clean. We enjoyed our 2 nights' stay.
Bodde her 2 netter i august 2023

4/10 – Dårlig

Janny

Reiste med familie
Likte ikke: Fasiliteter
We stayed here for two nights in July 2023. The staff was pleasant but the air conditioning wasn’t working so the room was extremely hot and humid. As well there was no hot water, so no hot showers. The TV also did not work. Was advertised that a free breakfast was included, but no breakfast was available.
Bodde her 2 netter i juli 2023

8/10 – Bra

Robert

Likte: Personale og service og overnattingsstedets bygg og tilstand
They are a 20 minute walk into town and the few restaurants available
Bodde her 1 natt i august 2023

8/10 – Bra

William

Reiste med en gruppe
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i august 2023

6/10 – Grei

Martin

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 2 netter i juli 2023

4/10 – Dårlig

Edna

Reiste med familie
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
No hot water for 2 days, air conditioners not working and tv not working. Would not recommend the stay unless improvements happen. Staff was courteous and helpful as possible.
Bodde her 2 netter i juli 2023

4/10 – Dårlig

LEO

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Arctic oven. The never down sunset baked the entire room like 110F, and they don't have air condition.
Bodde her 2 netter i juli 2023

4/10 – Dårlig

Randy

Bodde her 1 natt i juli 2023

2/10 – Forferdelig

Ronald

Reiste med familie
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
The HVAC is broken for at least 2 weeks as we stayed there before and after our rafting trip. Maintenance is very far behind. Bathtubs don't have stoppers. Bed was poorly made and pillow sheet dirty. I would not stay there again. RB
Bodde her 1 natt i juli 2023

8/10 – Bra

Estelle

Forretningsreisende
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
The front desk staff are stars. I’m very impressed with their level of dedication to provide the best customer service they could with all the limitations being in a remote area and an old building with all kinds of challenges.
Bodde her 4 netter i juni 2023
Svar fra Farah den 19. juni 2023
Thank you so much Estelle for your kind words. Our goal is to always make sure out guests have a great stay and experience with us!

10/10 – Utmerket

Kimberlee

Reiste med partner
Likte: Renhold og personale og service
The staff, especially Hope, make Nova Inn a great alternative when staying in Inuvik. Even when facility issues are beyond their control, they keep smiling and offering friendly guest services.
Bodde her 6 netter i april 2023
Svar fra Hope den 1. mai 2023
Thank you Kimberlee. We enjoyed having you stay with with us.

6/10 – Grei

Norman

Forretningsreisende
Likte: Renhold og personale og service
Likte ikke: Fasiliteter
Location is close to highway but no other amenities close by. Asked about a gas station and didn’t get a answer or any help like an address. At 9:30 pm there wasn’t any place to get food in the town as far as I could find. Overpriced but then it is in Inuvik!
Bodde her 1 natt i oktober 2022

8/10 – Bra

Cecilia Lai Man

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Give them a try
I think people just have to give this place a chance. It has plenty of potential, rooms are big, hallways are wide, it’s pretty clean. I think when you are in Inuvik, you have to adjust your expectations. Staff are super friendly and trying their best with limited resources. It’s really not a bad place to take a snooze.
Bodde her 2 netter i september 2022
Svar fra Hope den 1. okt. 2022
Thank you Cecilia. for your kind words.

8/10 – Bra

James

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
I had a good stay. The place is clean and the staff is friendly.
Bodde her 2 netter i september 2022
Svar fra Hope den 29. sep. 2022
Thank you James for your response

6/10 – Grei

Zhi Hong

Reiste med en gruppe
I like the place
Bodde her 2 netter i august 2022
Svar fra Hope den 29. sep. 2022
Thank you, we hope to see you again

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Not bad but no breakfast or laundry
There was supposed to be a free breakfast included but the hotel didn't have an active food handling permit so there was no breakfast... unfortunately we were informed about that until we tried to get breakfast in the morning. The wifi in our room was weak to the point of not being usable so we went to the lobby (wifi was good there). Shower had good pressure and hot water. The town is small, which is a good thing because the hotel seems to be located almost at the edge of town (there are other hotels more centrally located). There were supposed to be laundry facilities onsite but there was only one functioning washer and dryer and they were for staff use. The staff were friendly.
Bodde her 2 netter i august 2022
Svar fra Hope den 29. sep. 2022
Thank you for your feed back.

4/10 – Dårlig

Louis Philippe

Likte: Renhold og personale og service
Likte ikke: Fasiliteter
Déjeuner non-inclus, malgré ce qui est annoncé sur le site de l'hôtel et du tiers; expedia Le chauffage de l'hôtel est très élevé Même la fenêtre de chambre grande ouverte, il était très inconfortable pour y dormir Divers bris ici et là, la douche de la chambre ne fonctionnait pas (seulement le bain) Cependant, personnel très courtois et souriant Décoration moderne, propreté en générale, très bien
Bodde her 3 netter i august 2022
Svar fra Hope den 29. sep. 2022
Thank you for your feed back

2/10 – Forferdelig

Debbie Scott Michael

Reiste med familie
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Website indicates free breakfast but this was not supplied. One loose open teabag in room, when I asked for more they did not have any. Website says wheelchair accessible, but only if you lift the wheel chair up 6 stairs to the elevator. Two microwaves in common kitchen area did not work. Morning of checkout the elevators did not work and I had to ask…only then did staff reset a breaker.
Bodde her 2 netter i august 2022
Svar fra Hope den 26. aug. 2022
Thank you for your review, we appreciate your feedback. We are in the process of getting a permit to serve breakfasts again.I apologize for not taking the time to show how to work the microwaves or offering the other flavor of tea we have available. Our elevator doesn't have an indicator when it needs to be reset, unfortunately the front desk staff or myself aren't always aware that it needs to be reset.

10/10 – Utmerket

Robert

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I must compliment Hope for her dedication and determination to take care of our needs. It's not easy to do when you are a thousand miles from everywhere.
Bodde her 1 natt i juni 2022
Svar fra Hope den 25. aug. 2022
Thank you for your review, I'm glad you enjoyed your stay.

8/10 – Bra

Jacob

Reiste med familie
Likte: Personale og service og overnattingsstedets bygg og tilstand
Clean, pleasant and helpful staff
Bodde her 1 natt i august 2022
Svar fra Hope den 20. aug. 2022
Thank you for your kind review. we appreciate your feed back.

4/10 – Dårlig

fabia

Reiste med en gruppe
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
The internet and hotel room keys not functioning. Therefore we had to wait for someone at reception. To enter our room
Bodde her 3 netter i august 2022
Svar fra Hope den 12. aug. 2022
Thank you for your review Fabia, The Key programmer arrived and we now have functioning keys.

6/10 – Grei

Deborah

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
It’s too bad that the staff don’t pick up the garbage and butts outside the entrance while they’re out smoking. The lobby, former breakfast area and stairwells are rapidly becoming a mess. The rooms aren’t too bad yet, but will decline under the current management.
Bodde her 1 natt i august 2022
Svar fra Hope den 12. aug. 2022
Thank you for your feedback Deborah, we appreciate your comments.

6/10 – Grei

Susana

Reiste med partner
Likte: Personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
The property is now quite run down but the hardworking and friendly staff are doing their best under the circumstances.
Bodde her 2 netter i juni 2022
Svar fra Hope den 29. juni 2022
Thank you Susana, That is very encouraging for us here!

2/10 – Forferdelig

Tyson

Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I asked for a late check out and the front desk person looked at me like he was doing me a favor by saying is 11 am ok. I than stated that it is standard check out time at 11 am. He claimed it was 10 am, I would remove this from expedia as they are damaging your reputation
Bodde her 1 natt i april 2022
Svar fra Management den 24. mai 2022
Thank you for bringing this to our attention. We do offer 11am checkout as a standard and late checkout as available, particularly when guests have later flights. It's always subject to availability but he should have been able to let you know that. Our apologies.

10/10 – Utmerket

Sydonie

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i juli 2021

10/10 – Utmerket

Sydonie

Bodde her 2 netter i juli 2021

8/10 – Bra

Native communications

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juli 2021

8/10 – Bra

Victoria

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Good stay
The staff are friendly and considerate. If you arrive early they will let you come in early and leave late if your plane is late; of course this is when they have a lot of rooms available, which is understandable .
Bodde her 1 natt i desember 2020
Svar fra Derek den 13. des. 2020
Hi Victoria, Thank you for taking the time to post your feedback on your stay with us.It is our pleasure to provide you with superior customer service, always. Safe travels... Derek

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
nice stay
On the whole my stay was nice. It was noisy the first night but the other nights, 2, were pretty good. The staff were kind and helpful.
Bodde her 3 netter i oktober 2020
Svar fra Derek den 3. nov. 2020
Thank you for taking the time to post your review.I am so happy to hear that you enjoyed your stay with us. Safe travels and look forward to welcoming you back...

8/10 – Bra

Dave

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Warm room, no restaurant, old building but kept clean
Bodde her 7 netter i februar 2020
Svar fra Derek den 2. mars 2020
Dear Dave, Thank you for taking the time to post your review. I am glad to hear that you had a comfortable stay with. Look forward to welcoming you back on your next visit to Inuvik. Safe Travels... Derek

4/10 – Dårlig

Verifisert reisende

Bodde her 2 netter i november 2019
Svar fra Derek den 27. nov. 2019
Thank you for posting your review...

4/10 – Dårlig

Verifisert reisende

Bodde her 2 netter i oktober 2019
Svar fra Derek den 8. okt. 2019
Thank you for taking the time to rate your stay with us. Look forward to welcoming you back.Safe travels...

8/10 – Bra

Timothy

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i september 2019
Svar fra Derek den 16. sep. 2019
Dear Timothy, Thank you for the awesome rating that you posted on your recent stay with us. Look forward to welcoming you back soon.Safe travels....

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i september 2019
Svar fra Derek den 4. sep. 2019
Dear Guest, Thank you for the awesome rating of your recent stay with us.Looking forward to welcoming you back to Inuvik.Safe travels...

6/10 – Grei

Didier

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i august 2019
Svar fra Derek den 26. aug. 2019
Thank you for taking the time to post your review of your recent stay with us.I am delighted to hear that you enjoyed your stay.Look forward to welcoming you back to Inuvik in the future. Safe travel... Derek

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was good clean hotel. Right in town so very convenient.
Bodde her 2 netter i august 2019
Svar fra Derek den 26. aug. 2019
Thank you for taking the time to post your review of your recent stay with us.I am delighted to hear that you enjoyed your stay.Look forward to welcoming you back to Inuvik in the future. Safe travel... Derek

4/10 – Dårlig

Verifisert reisende

Reiste med en gruppe
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Very dirty carpets. Huge pile of cigarette butts at front door. Curtains fell off. Ice machine broken.
Bodde her 2 netter i august 2019
Svar fra Derek den 20. aug. 2019
Dear Guest, Thank you for taking the time to post your review.I will certainly look at the issues you have mentioned to make amends.Looking forward to welcoming you back on your next visit to Inuvik.Safe travels...

8/10 – Bra

pheather

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i august 2019
Svar fra Derek den 14. aug. 2019
Dear Heather, Thank you for the great rating. Safe Travels...

2/10 – Forferdelig

Verifisert reisende

Reiste med familie, Reiste med kjæledyr
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Tried to give us a smoking room, when I went to open the window the screen had been pushed out and I could see it on the ground below. Went to the front desk to ask for a new room because of the smoke and lack of screen and they basically laughed in our face. Luckily I contacted expedia and they forced the hotel to change us to a non smoking room. No apologizes from management at the hotel though. Terrible customer service.
Bodde her 2 netter i august 2019