Hoteller nær Interlaken Park

«This was one of the nicest hotels I have ever stayed in, with wonderful hosts too. You can't beat it, price is absolutely fair and it is cozy to the extreme. »

«Friendly staff, clean rooms. Nice outside areas with great veiws of city.»

«Very clean»

«We were super happy with the entire visit!»

«New, clean building. Rooms are on the smaller side, and designed with poor ergonomics which makes for an uncomfortable stay. Had some trouble communicating with the front desk. We did not receive housekeeping service for a 5 night stay, this is unacceptable. The bathroom door is sliding frosted glass so doesn’t latch shut or lock and leaks a lot of light into the room during the night when in use. Elevator requires the room key card to go to your floor, which was not explained to us at check in, ...

«The staff were helpful and polite I thought going to the hallway for hot water for tea was inconvenient if your undressed in your room Also I would of like access to purchase food»

«Loved the lobby with the fireplace and shuffleboard table !»

«Overall, I’d rate this hotel 3.5 out of 5 stars. The property itself is beautiful, very clean, and the rooms were spacious, comfortable, and what you would expect from a 5-star hotel. Unfortunately, the customer service did not match the luxury standard the hotel advertises. During our stay, we called the front desk from the room phone three separate times with no answer, which was frustrating and disappointing. The biggest issue, however, was with the hotel’s Audi car service. The staff was ...

«Staff was very helpful and friendly. The hotel was clean, the bed was comfortable with a pleasant and unique bedding package. Close to bus and train stations so getting around was easy. Overall we had a very nice experience.»

«Great place and great location!»

«Very satisfied....clean and spacious bedroom. Recommend ...»

«The walls between the rooms are thin so it is noisy at night.»

«This is my first time using a shared house. The guests from New Zealand are wonderful! I did not interact with the other guests, but they are cordial and civil. Overall, the entire place is clean; the kitchen, the refrigerator, the laundry room, and the living room are well kept.»

«The reception had only one associate and check in was very slow, we requested early check in as my husband was having severe foot ache but were denied.The rooms had dirty smell probably coming from the carpet. The bath tub was very dirty with yellow stains all over and the shower curtain was old and dirty. The drinking water was only available on main floor with just a pitcher and loaded with ice, tea coffee was not available 24/7. The staff specifically the women associate was rude and when ...

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