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Anmeldelser av Hapimag Resort Interlaken

3.5 out of 5
Hapimag Resort Interlaken
Höheweg 95, Interlaken

Anmeldelser

9,0

Fantastisk

Rangering på 10 − Utmerket. 134 av totalt 214 anmeldelser." "
Rangering på 8 − Bra. 56 av totalt 214 anmeldelser." "
Rangering på 6 − Grei. 13 av totalt 214 anmeldelser." "
Rangering på 4 − Dårlig. 8 av totalt 214 anmeldelser." "
Rangering på 2 − Forferdelig. 3 av totalt 214 anmeldelser." "

9,0/10

Renhold

9,2/10

Personale og service

8,6/10

Fasiliteter

8,8/10

Overnattingsstedets bygg og tilstand

8,4/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Anurag

Likte: Renhold
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Anurag

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Everything is great. Rooms are spacious, staff is very friendly. The only thing they can improve is have a slightly bigger size of blankets / comforters. Overall very satisfied with our stay in the property.
Bodde her 2 netter i mai 2024
Svar fra Alessia, Front Office Manager den 23. mai 2024
Dear AnuragThank you for your review and your feedback!We are happy to hear that you enjoyed your stay and you liked our apartments and our team.We wish you all the best and hope we can welcome you again soon!Best regardsAlessia, Front Office Manager

10/10 – Utmerket

Lorlyn

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
We are family of 9, got 2 rooms with 2 bedrooms each. Spacious, clean, quiet and the full kitchen was very convenient. The view on the terrace was amazing. Staffs are friendly and helpful. Luggage storage was available for us. One thing, no available guest service after 9 so be mindful not to misplace your key cards. It happened to us, luckily we had another room to spend the night. But otherwise everything was great and we would come back again.
Bodde her 2 netter i april 2024
Svar fra Alessia, Front Office Manager den 27. apr. 2024
Dear LorlynThank you very much for your review and your feedback!It is great to hear that you have spent a nice stay with us and you were happy with our resort, the apartments and our team.We wish you all the best and we are looking forward to welcoming you again!Best regardsAlessia, Front Office Manager

10/10 – Utmerket

Vishal

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 4 netter i april 2024

6/10 – Grei

Galen

Reiste med familie og små barn
Nice place to stay, very convenience, spacious room but no room keeping service in our 3 days stay...
Bodde her 3 netter i mars 2024
Svar fra Alessia, Front Office Manager den 27. apr. 2024
Dear GalenThank you for giving us your feedback!We are happy to hear that you enjoyed your stay with us and you liked ou resort and the apartment.Hopefully we can welcome you again soon!Best regardsAlessia, Front Office Manager

10/10 – Utmerket

jodi

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Loved the stay at Hapimag. The pool is incredible.
Bodde her 2 netter i januar 2024
Svar fra Alessia, Front Office Manager den 17. apr. 2024
Dear JodiThank you for your review and your feedback!It is great to hear that you have spent a nice stay with us and you were happy with our resort.We wish you all the best and hope we can welcome you again soon!Best regardsAlessia, Front Office Manager

10/10 – Utmerket

Karina

Reiste med familie
Likte: Renhold og romkomfort
Perfeita.
Eu e minha família adoramos. Localização perfeita, acomodação ampla, com cozinha completa. O único detalhe é de que, como ficamos apenas 2 dias, o serviço de quarto não atende neste período.
Bodde her 2 netter i februar 2024
Svar fra Alessia, Front Office Manager den 16. feb. 2024
Dear KarinaThank you very much for your review and for your feedback!It's great to hear that you have spent such a nice stay with us and that you and your family were happy with our services and our apartments.We wish you all the best and we hope we can welcome you again soon.Best regardsAlessia, Front Office Manager

10/10 – Utmerket

DONG YEOP

Reiste med familie
Likte: Renhold og romkomfort
Bodde her 4 netter i februar 2024

8/10 – Bra

Khalid

Reiste med partner
Likte: Renhold
Likte ikke: Fasiliteter
Stayed for a few days. Amazing views and close to the station and the bus stop.
Bodde her 2 netter i desember 2023
Svar fra Natalie Front-Office Employee den 1. feb. 2024
Dear Khalid,We are pleased to hear that you enjoyed your holiday with us! Thank you for your review and for your positive feedback! We hope to see you again in the near future!Best wishes NatalieFront-Office Employee

10/10 – Utmerket

carolina

Bodde her 3 netter i januar 2024

8/10 – Bra

Pui

Reiste med en gruppe
Likte: Renhold og romkomfort
度假式酒店
地點適中，設備尚可，但要自己清理垃圾，極不方便。
Bodde her 2 netter i desember 2023
Svar fra Natalie Front-Office Employee den 23. des. 2023
Dear Pui, Thank you for your review and for your feedback. We are sorry that you found it an inconvenience to dispose of the rubbish. We do not offer the same services as a hotel because we are a resort with apartments. We do hope to welcome you back to Interlaken in the near future. All the best and best wishes

8/10 – Bra

SEYOUNG

Likte: Renhold og romkomfort
Bodde her 1 natt i oktober 2023

10/10 – Utmerket

Nigel

Bodde her 1 natt i oktober 2023

8/10 – Bra

Peggy

Likte ikke: Renhold
It was okay, the place didnt feel clean, lots of spider webs everywhere.
Bodde her 1 natt i oktober 2023
Svar fra Natalie Front-Office Employee den 3. des. 2023
Dear Peggy, Thank you for your review! We are sorry to hear that you your experience was not up to standards. We will strive to do better. We do hope to see you again. Best wishes Natalie Front-Office Employee

10/10 – Utmerket

Martin

Reiste med familie
Likte: Renhold og romkomfort
Bodde her 2 netter i oktober 2023

10/10 – Utmerket

Yadira Odeth

Reiste med familie
Likte: Renhold og romkomfort
Excelente
Bodde her 1 natt i oktober 2023
Svar fra Alessia, Front Office Manager den 3. nov. 2023
Dear Yadira OdethThank you for your feedback!It is great to hear that you enjoyed your stay with us.We wish you all the best and hope to see you again soon.Best regardsAlessia, Front Office Manager

10/10 – Utmerket

kezia c g

Bodde her 2 netter i oktober 2023

10/10 – Utmerket

HYUNJU

Reiste med familie
Likte: Renhold og romkomfort
깨끗하고 친절하고 위치, 풍경, 시설 모두최고였습니다. 아이들둘과 네명이서 보내기 편안했습니다.
Bodde her 2 netter i oktober 2023
Svar fra Alessia, Front Office Manager den 25. okt. 2023
Dear HyunjuThank you for giving us a feedback about your stay!We are happy to hear that you have spent a nice stay with us and you were happy with our resort and its facilities.We hope you will visit us again soon and wish you all the best!Kind regardsAlessia, Front Office Manager

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold og romkomfort
Bodde her 3 netter i oktober 2023

10/10 – Utmerket

Nami

Reiste med familie
Likte: Renhold og romkomfort
최고의 만족있는 숙소입니다! 수영장도 너무 좋아요
Bodde her 2 netter i juli 2023
Svar fra Alessia, Front Office Manager den 25. okt. 2023
Dear NamiThank you for your feedback!It is great to hear that you enjoyed your stay with us and you were happy with the resort and its facilities.We wish you all the best and hope to see you soon!Best regardsAlessia, Front Office Manager

10/10 – Utmerket

Sera

Bodde her 1 natt i oktober 2023

10/10 – Utmerket

Gilho

Likte: Renhold
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 3 netter i september 2023

10/10 – Utmerket

Yun-jung

Bodde her 3 netter i september 2023

10/10 – Utmerket

Vennedick

Reiste med familie og små barn, Reiste med familie
Likte: Renhold og overnattingsstedets bygg og tilstand
Great property. In the middle of everything. Spacious rooms. Clean rooms. Would stay here again.
Bodde her 3 netter i september 2023
Svar fra Alessia, Front Office Manager den 3. nov. 2023
Dear VennedickThank you for your feedback!We are glad to hear that you have spent a nice stay with us.Hopefully we can welcome you again in future.Best regardsAlessia, Front Office Manager

10/10 – Utmerket

Carlos

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Excellent
Bodde her 2 netter i september 2023

10/10 – Utmerket

Verifisert reisende

Reiste med en gruppe
Likte: Renhold og romkomfort
Bodde her 1 natt i september 2023

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold og romkomfort
Bodde her 3 netter i september 2023

8/10 – Bra

Sun Yui

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i september 2023

10/10 – Utmerket

BALAJI

Bodde her 3 netter i august 2023

10/10 – Utmerket

Judy

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 3 netter i september 2023

10/10 – Utmerket

STELLA

Bodde her 3 netter i august 2023

10/10 – Utmerket

Ramanathapuram

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Excellent service at the front desk; friendly staff; excellent service at the restaurant. All in all, an exceedingly pleasant stay.
Bodde her 2 netter i august 2023
Svar fra Alessia, Front Office Manager den 6. sep. 2023
Dear RamanathapuramThank you for your great feedback!We are glad to hear that you have spent a nice stay with us and you were happy with our resort and our team.We hope we can welcome you again soon and wish you all the best!Kind regardsAlessia, Front Office Manager

10/10 – Utmerket

JIN JAE

Bodde her 2 netter i september 2023

10/10 – Utmerket

Prakash

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Best hotel ever 😊I will visit again
Bodde her 2 netter i august 2023
Svar fra Alessia, Front Office Manager den 6. sep. 2023
Dear PrakashThank you very much for your review and your feedback!We are glad to hear that you enjoyed your stay with us and were happy with our resort and services.We wish you all the best and are looking forward to welcoming you again soon!Best regardsAlessia, Front Office Manager

8/10 – Bra

mohamed

Reiste med familie
Likte ikke: Overnattingsstedets bygg og tilstand
The only problem there is no air conditioner
Bodde her 3 netter i august 2023
Svar fra Kind regards Natalie Front-Office Employee den 30. aug. 2023
Dear Mohamed, Thank you for taking the time to give us your feedback! We are pleased to hear that you enjoyed your stay with us! We hope to welcome you back again soon!

4/10 – Dårlig

sanad

Reiste med familie
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Outdated property. no Air Conditioning. no room service or daily housekeeping.
Bodde her 2 netter i august 2023

10/10 – Utmerket

Desiree

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The rooms were very spacious. The people were very accommodating and friendly. I would stay here again.
Svar fra Alessia, Front Office Manager den 22. juli 2023
Dear DesireeThank you for your great feedback!We are glad to hear that you were happy with our resort, its facilities and our staff and that you enjoyed your stay with us.We hope you will visit us again soon and wish you all the best!Kind regardsAlessia, Front Office Manager

6/10 – Grei

Hari

Reiste med familie og små barn
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Clean, spacious, good location, pleasant staff, dining options were good. Main problem with out stay was we did not know it had no air conditioning and 95 degrees outside. Tried to open doors and sleep as staff suggested but it was loud and being a busy street it continued till midnight. Apparently we could have reserved a fan but none available when we asked. For the price of room, I would have hoped they would had a fan for every room. I tried to buy one myself but shops were closed. I will consider coming back here but not during summer.
Bodde her 2 netter i juli 2023

6/10 – Grei

Abigail

Reiste med familie
Likte: Renhold og romkomfort
Some staff was not accommodating when we wanted late checkout 1pm since our train sked was 2pm
Bodde her 2 netter i juli 2023
Svar fra Alessia, Front Office Manager den 17. juli 2023
Dear AbigailThank you for your feedback!As our check-out time is at 10 am, we can only provide a late check-out until noon as we have to make sure the next guest can arrive on time.Anyways we hope you enjoyed your stay with us and you will visit us again in future.We wish you all the best!Kind regardsAlessia, Front Office Manager

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold og romkomfort
Bodde her 5 netter i juli 2023

8/10 – Bra

YONGCHAN

Reiste med familie
Likte: Renhold og romkomfort
인터라켄 동역과 서역의 중간에 위치하여 아주 접근성이 좋아 만족스럽습니다.
Bodde her 4 netter i juli 2023
Svar fra Natalie Front-Office Employee den 15. juli 2023
Dear Yongchan,We are so pleased to hear that you enjoyed your holiday with us! Thank you for taking the time to write us your feedback! We hope to see you again soon!Best wishes NatalieFront-Office Employee

10/10 – Utmerket

Sahba

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Amazing staff, great property. Close to station. Staff provided everything we asked! It was a lady infront who was wearing glasses and younger she was absolutely sooooo kind and helpful. Breakfast was good. Room was spacious with a full kitchen. Lovely stay, lovely property.
Bodde her 4 netter i juli 2023
Svar fra Natalie Front-Office Employee den 15. juli 2023
Dear Sahba, Thank you so much for your feedback! We are delighted to hear that you enjoyed your stay with us and that you were satisfied with our facilities and our staff! We do hope to welcome you back to Interlaken in the near future!Warm wishes NatalieFront-Office Employee

10/10 – Utmerket

Reetwinder

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Great views and hospitality
Bodde her 2 netter i juli 2023
Svar fra Alessia, Front Office Manager den 11. juli 2023
Dear ReetwinderThank you for your review!We are glad to hear that you have spent a nice stay with us.We wish you all the best and hope you will visit us again soon.Best regardsAlessia, Front Office Manager

6/10 – Grei

Thomas

Reiste med familie
Likte: Renhold og overnattingsstedets bygg og tilstand
Parking prearranged excellent. Staff very helpful with varied questions. Room nice and clean. Only negative was there was only 1 fan in a 2 bedroom 2 bath superior apartment for 5 adults. Which means only 1 room had a fan. It was very hot and leaving the windows open was the only option and it was still warm and then loud.
Bodde her 1 natt i juli 2023
Svar fra Alessia, Front Office Manager den 11. juli 2023
Dear ThomasThank you for giving us your feedback about your stay with us!It is great to hear that you enjoyed your stay and were happy with our resort and our staff.We hope we can welcome you again soon!Best regardsAlessia, Front Office Manager

8/10 – Bra

Shashidhar

Bodde her 4 netter i juli 2023

8/10 – Bra

Mohit

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Property is at a good location in Interlaken. Both train stations are walkable and so are all restaurants around. Breakfast with the room was good and staff polite, helpful and courteous.
Bodde her 5 netter i juli 2023
Svar fra Alessia, Front Office Manager den 11. juli 2023
Dear MohitThank you for your review and feedback!We are glad to hear that you have spent a nice stay with us and you were happy with our resort, its location and our staff.We hope we can welcome you again in future and wish you all the best!Kind regardsAlessia, Front Office Manager

8/10 – Bra

Ritchie

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
PROS: This property is in the middle of Interlaken and walking distance to all the shops and restaurants. Also walkable to the train stations. Paragliders landing zone is across the street from this property. CONS: The only thing I don’t like about this property is that there is no air conditioner. Not sure if this is the case for all hotels in the area.
Bodde her 3 netter i juni 2023
Svar fra Alessia, Front Office Manager den 8. juli 2023
Dear RitchieThank you very much for your review and feedback!We are glad to hear that you enjoyed your stay with us and you were happy with our resort and its location.We do not have air conditioning but we do have fans which our guests can use.We wish you all the best and hope you will visit us again.Best regardsAlessia, Front Office Manager

4/10 – Dårlig

Po Wing

Bodde her 2 netter i juni 2023

6/10 – Grei

Christopher

Reiste med familie
Likte ikke: Renhold
Disappointing on many fronts. Not worth it.
Not worth it. Location is good and most of the staff were friendly - but that is it. * Be warned there is no A/C... very hot already in June. * They give you one fan. We requested a second fan because we have a baby sleeping separately and they said they had no more. After our request we literally saw them give someone else a fan while we were going to breakfast in the AM so we asked again and at that point they were able to locate one for us magically. *shrug* * We had requested a baby crib far in advance when booking & they confirmed they would have it in room on arrival but when we arrived they said they had no more. They did get one for us after a lot of back and forth - but it was an unnecessary hassle and stress after traveling. A hotel of this size should have plenty of baby cribs and fans for the cost being charged. Very frustrating. *The floors of the unit were filthy, so be prepared that the "cleaning" does not include floors. Our infant and toddler's feet were blackened from walking around in the apartment. * It is somewhat ambiguous when booking as to whether you will have a view of the mountains or not - we had a view of a tree on the side of the building. * Despite advertising an outdoor breakfast patio it was closed our entire stay - the first morning they said it was being cleaned (it wasn't) and the second morning they didn't bother giving an excuse. Flies all over the breakfast buffet food. Overall we were very disappointed and would not recommend.
Bodde her 2 netter i juni 2023
Svar fra Alessia, Front Office Manager den 8. juli 2023
Dear ChristopherThank you for takingtime to give us a feedback about your stay with us.It is great to hear that you enjoyed the location of the resort and were happy with our staff.We are sorry that our services did not meet your expectations and we will discuss all matters with our team. Feedbacks from our guests always helps us improving our services for future guests.Anyways we hope we can welcome you again in future.We wish you all the best!Kind regardsAlessia, Front Office Manager

8/10 – Bra

Isabella

Likte: Renhold og romkomfort
gute Lage
zentrale Lage, gutes Frühstück, Preis/Leistung könnte besser sein
Bodde her 3 netter i juni 2023
Svar fra Alessia, Front Office Manager den 29. juni 2023
Guten Tag IsabellaVielen Dank für Ihre Bewertung und Ihr Feedback!Es freut uns, dass Ihnen der Aufenthalt bei uns gefallen hat und wir hoffen, dass Sie uns bald wieder besuchen.Wir wünschen Ihnen alles Gute!Herzliche GrüsseAlessia, Front Office Manager