Hoteller i Inside Passage

«Lets face it, this is in Alaska. The word "posh" probably doesn't exist there. What this hotel do have in spades, is friendliness. I have stayed here more than once and they have literally been driving me anywhere I have needed to go. All of the staff have been super friendly and making it feel real, because they are. The beds are very good! Actually better than most hotels I have been staying in. The rooms are clean and for the price, they are real spacious too. There is a free wifi that ...

«Were there some hiccups during this stay, yes, but the staff responded quickly to fix them. Was there for a quick over night stay and my first time staying here in a year or two. A nice stay overall»

«This place has done a complete makeover/remodel and it is wonderful! Steps from the airport terminal and Donna's restaurant which has some pretty good food! We travel to Juneau every year and this will be my place of choice!»

«bra»

«Great stay, right by the ferry terminal. Staff were very helpful. Drivers were great and helpful with pick up and drop offs. Restaurants were great, staff were wonderful with my 6 year old and his desires for plain food, they made fish especially for him with “none of the extras”, plus a side of ketchup.»

«History»

«Ian was great checking us in , our room was unfortunately hot , the walls are paper thin and the beds are sloped from people sitting on the sides of them . Once people stopped walking around in there rooms (yes you can hear them walking in the rooms next door so if their talking u can hear every detail ) . Breakfast was very nice and included . We would not stay there again due to the heat and the noise and uncomfortable beds .»

«bra»

«Room was excellent. It seemed new or nearly new. Bathroom was very clean. It has a kitchen, which was also very clean. Loved the comfortable mattress, but I like fluffy, pillow top soft mattresses. For a remote place in Alaska, this hotel is probably the cleanest and best I have personally experienced at this price point. Airport shuttle provides free ride. Two-three blocks to tour busses at Harrigan Centennial Hall. Hotel has no restaurant. Highlander coffee shop is updated, clean and modern ...

«We enjoyed our stay here . The staff was very friendly and helpful, even hurrying to bring my phone charger out to me as we waited for a shuttle to the airport. Breakfast was good and the room, while a little small, was comfortable and decently equipped. It’s a bed and breakfast so don’t expect a fancy modern hotel.»

«Friendly staff and stylish new look!»

«Quirky place with very nice staff and it was exceptionally clean. Seemed expensive for the quality and layout of the room and no breakfast included but I guess that happens in a cruise town. Configuration of my room ( twin single) was awkward due to the small space. Bedside tables were out of reach and difficult to watch tv from one of the beds.»

«We were really happy with Captain's Choice, especially after a long day of biking. Great views over the water from the shared patio/deck. Clean rooms. Carpeted hotel floors have grossed me out before but the ones here were clean and well taken care of. Parking in the back lot was a little tight but we found spots for both cars. If I need a room in Haines again this will be my first choice.»

«Daniel was very helpful.»

«The hotel may have rebranded to the Southeast Resort, but it is an old hotel. The refrigerator shell was broken. The room just looked tired. The elevator was extremely slow. The bathtub wasn't really clean and there was someone else's long hair clinging to the shower curtain, yuck. On the positive side the bed was quite comfortable, and the hotel location is right by downtown and close to tourist areas.»

«First trip to Sitka, and I'm so glad we stayed at Sitka Hotel! Staff was so helpful, and the room was clean. The tv or electric burners weren't working. There were only three outlets, so I recommend bringing a power strip. I loved how it was located in downtown, so walking to most things was very convenient. When we were tired, it was easy to rest and then head out again. I really liked staying at the Sitka Hotel and definitely would again.»

«Pros: room was clean & comfortable, appliances worked well, housekeeping was good, convenient to airport Cons: no hotel entrance auto-opening doors for elderly or handicapped, someone would have to open the door and hold it open, no breakfast offered, front desk has limited hours Neutral: 15-20 minutes from downtown, spacious rooms»

«TV's didn't work. changed batteries twice and remote once. thermostat in room all taped up. Staff at front desk was very helpful. brought a blanket and tried to fix remote. fixed the heater. very thin beadspread and no blanket. lots of drug deals going on outside the main lobby. i did not feel secure there.»