Hoteller i Innsbrook

«Very clean, spacious rooms. This is my go-to place to stay when I am visiting Richmond.»

«Good place to stay , breakfast was decent.»

«Very nice hotel»

«Older property, the side door to get in was damaged and unable to be used, the floor we stayed on smelled like THC upon exiting.»

«Breakfast was served everyday and the chef cook Naquil was so amazing. Clean rooms, nice staff and parking was easy to get in and out. »

«Clean. Good mattress. Pet friendly. Good breakfast and friendly, helpful staff.»

«Excellent services by the very professional staff. The room was very clean and very spacious. Breakfast was excellent. Very many choices . »

«you should not have people stay here »

«Room was dirty looked as if someone was already staying in our assigned rooms. Had to wait around for orher rooms to be cleaned which was half as, staff just was making excuses about being short staffed and seem to disregard the fact that we had prepaid for 3 rooms and only 1 room was acceptable and the others had to require a refund (which took 3 weeks) to go to another nearby hotel because the wait was getting entirely too long like 5 hours pass check in. No discount was applied, no genuine ...

«Exterior looks ok but the room was gross, old, and dirty. Very run -down. No garbage can in the room. Staff unfriendly. People hanging outside in lawn chairs smoking and drinking. Do not stay here.»

«Everything you need»

«Ok place, but not the nicest personell»

«Friendly staff and great free breakfast. Room had fridge, microwave and coffee maker. Room was fair size with desk and couple chairs »

«All excellent »

«Special call out to Frankie, the night manager, for his assistance and positive attitude. He deserves a bump in pay for his professionalism.»

«Hello I see that they were remodeling the inside to the building. rebranding is always good. Everything was nice, beautiful and comfortable. I had only one issue and that was the mattress was hard and uncomfortable my back was defientley hurting when getting up in the morning. I was also upset that the pool was not up and running other than this two things it was nice. everyone was great.»

«Great breakfast Safe parking»

«It was hidden away and comfortable. There were no USB ports in the rooms and or lobby. Staff were very nice.»

«BED BUGS! I chose this hotel of the convenience for our tournament weekend, and it turned into one of the worst hotel experiences I’ve had. We found bed bugs in our room after already settling in. Absolutely disgusting and unacceptable. Yes, the hotel switched us to another room, but once you find bed bugs, the damage is done. Instead of enjoying the weekend, we spent the rest of the trip stressed about our luggage, clothes, and possibly bringing bugs home with us. Travelers coming for events ...