Hoteller i Innsbrook

«Great»

«Although I am a fan of Hampton Inns in general, and perhaps I just got unlucky with my room, but the room (on a non-smoking floor) smelled of cigarettes upon entering. Later in the evening, the shower started dripping spontaneously, even after I shut it forcefully off. I tried calling the front desk but nobody answered. Ultimately the issue resolved itself somehow. The hotel is in a nice location and was otherwise fine, but I am not sure I would opt to stay here again—and I remain a fan of ...

«It was a very nice hotel, clean bright great space front desk was very helpful. Really enjoyed the property. Recommended if you need a place to stay while you're in the Richmond area.»

«Parfait. Déjeuner trop épicé. Sinon c'est parfait»

«Our stay at the Hilton Garden Inn Richmond had some true highlights, starting with a perfect, convenient location that made getting around effortless. The customer service was genuinely warm and attentive, and that made a real difference throughout our visit. That said, the property itself feels a bit older and could use some upkeep. In our room, we experienced a few maintenance issues that affected comfort: the tub would back up during showers, the sink had a noticeable leak, and some basic ...

«Breakfast good staff friendly»

«Excellent services by the very professional staff. The room was very clean and very spacious. Breakfast was excellent. Very many choices . »

«No kitchenware. Bathrooms were not very clean. There was smell of weed.»

«Dirty!! Unhelpful front desk! Lots of broken doors on my floor!»

«Great people and nice stay»

«Roaches and mold smell in the hallway»

«Staff was incredibly kind!»

«We throughly enjoyed the property and its amenities. The location was wonderfully placed and it aided it making our time away from home a memorable one.»

«We only stay over night between flights. We were extremely impressed by the staff. Every encounter was friendly, polite, helpful, and welcoming. Both shuttle drivers were beyond pleasant. Desk staff smiled, had pleasant personalities, and were extremely helpful. The restrooms (in room & in lobby) were clean and stocked. Housekeeping held open elevator doors while wishing us a pleasant evening. The room was clean, neat and stocked. All employees treated these two weary, tired and frazzled ...

«Great place to stay after a long day at Kings Dominion! Place was nice, clean, quiet! Front desk staff and housekeepers were all very nice and friendly! Breakfast was great and the lady stocking the breakfast was very nice and helpful! Will 100% stay again! Such a nice property tucked off the main road!»

«Great staff, perfect for a short stay right at the airport!»

«The room was ok, but the air conditioner kept me awake. It kept making noise when it would come on. The next morning my husband was taking a shower and there was red hair (a lot) on the shower wall.»

«This is my go to hotel when I’m in Richmond. The location is outside the city but close to 95 making travel easier. The staff is always friendly and helpful and the rooms are quiet and clean.»