Hoteller i Innsbrook

«Amazing breakfast»

«The staff working the night I checked in was very friendly. They made me feel welcomed.»

«When we arrived, we were informed that even though we had a confirmed reservation there was no room. The reason the cleaning staff had not cleaned the room. So, after a long flight in the rain we were forced to fiend for our selves and find another place to lodge. I now am fully aware that an Expedia reservation at a Hilton property is worth a warm bucket of spit.»

«I thoroughly enjoyed my stay. The rooms were clean and very nice. Staff was lovely, parking is easy and accessible& breakfast was really good& great variety! Would definitely book again»

«you should not have people stay here »

«Very nice hotel»

«Clean. Good mattress. Pet friendly. Good breakfast and friendly, helpful staff.»

«Excellent services by the very professional staff. The room was very clean and very spacious. Breakfast was excellent. Very many choices . »

«The front desk staff was courteous and responsive to the request for more towels as well as a stopped toilet. We noticed in the morning of our departure that our smoke detector was missing its battery. Breakfast was poorly stocked, running out of milk as well as serving partly frozen eggs. We ate out the second morning. Though the hotel was giving a run down appearance, our beds were comfortable and and our room was clean.»

«There were cockroaches in the bathroom and kitchen. There were little beetles that flew into our drink glasses. The very small round toilet seat did not fit the elongated toilet. There was no shampoo in the bathroom. One of the kitchen chairs was broken (like, really broken). The staff respectfully acknowledged the problems. Next time we look for a hotel, we’ll read the reviews more carefully before we make the reservation.»

«No cooking utensils or plates/cups/silverware whatsoever despitead depicting fully equipped kitchen. Lobby and room were both sparse with nobody on duty in evening. Price was extremely affordable but glad to pay more for what was advertised for extended stay. Hard to get any rest due to commotion upstairs with people running back and forth at all hours with nobody staffing front desk to deal with it. Never again!»

«There were repairs made to the wall inside the room. Plaster was all over the wall and carpet. The bathroom had clean towels, but the tub was not clean. Used soap and hair still in the tub, on the shower wall and floor beside the toilet. Even saw a large bed bug crawling on the pillow on the bed.»

«Really delicious breakfast, so many options and a lot of space to accommodate families. Room was really spacious and up to date, charging ports and full kitchen with appliances etc. Very comfy beds, loved our stay!»

«The Best Western person (Keith is his name) managing the breakfast process and area was outstanding. He does a phenomenal job and is a "behavior" model for all Best Western employees. I will stay at this property again because of this impressive person.»

«Greit at det er lav standard, det vet man når man bestiller. Men det bør likevel være rent. Gulvet var veldig seigt og skittent. »

«Close to King’s Dominion. Unable to use pool. It was not open.»