Hoteller nær Ingram Park Mall

«Perfect to us.»

«Expedia needs to do better with presenting realistic pictures of the types of room we are getting. This room was dirty very outdated, toilet didn’t work as it wouldn’t flush, AC wasn’t working and we didn’t even have the appropriate items needed for the pull out couch. We specifically requested a room that would fit 4 people. I had to go to Walmart and get blankets and pillows because the hotel couldn’t furnish that for us. The pool is in poor conditions super disgusting and dirty. The staff is ...

«Very clean and everybody was very nice »

«Just regular. »

«Obviously older property but that was too be expected but VERY clean. Strong water pressure for showers, for some people that’s a must. Wifi was horrible. It was not very strong and went out a lot. However, i was able to use my data on phone with strong reception. A/C was a window unit that would go off every 15-20 minutes so the room couldn’t get super cold if that’s how you like it. Beds are good but small pillows. »

«Friendly quiet respectful amazing warm family indoor pool. »

«Breakfast made my family sick didnt have a waffle maker they had cereal eggo waffles that got left out orange juice and apple juice was rotten pool was nasty someones clothes were in the pool our whole 4 day stay people were outside partying all night almost every night room smelt like weedwouldnt recommend staying here for the price cleaning staff was nice though»

«I didn't even stay in this hotel and still got charged. I will be going to the BBB for this unethical situation.»

«I was planning on staying here for 2 nights and 3 days. I only stayed 1 night. The room had NO electricity only in the restroom, there were roaches , towels were thin and old, one of our beds had a cigarette burn in it. The staff was friendly but could not give us a different room due to capacity. Now I’m Waiting on my refund. »

«Horrible customer service! These people are thieves! If you were my brother or sister, I would highly recommend you not use this property unless it’s all you can afford!»

«Decent »

«My first room had unclean linens and no working remote for the tv. It took over an hour just to be told the guys uncle wasn't coming to change out my linens. The 2nd room I was moved to was cleaner it smelled better, except there was a lack of towels»

«Breakfast and a social cocktail hour included in your stay. I wish the pool was heated and no jacuzzi unfortunately. The gym was great. »

«Good place friendly staff clean rooms. The only thing was that the showerhead did not dispense water with a lot of pressure, and it was a little noisy. Not enough to change rooms, but kind of an expectation that water dispenses with enough pressure to take a shower.»

«Nice newer hotel. Pleasant staff and close to all points in San Antonio. »

«Love it!»

«The breakfast was fresh and restocked immediately. »

«Great service and cleanliness »