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Anmeldelser av Indian Palms Country Club and Resort

3 out of 5
Indian Palms Country Club and Resort
48630 Monroe St, Indio, CA

Anmeldelser

7,4

Bra

Rangering på 10 − Utmerket. 247 av totalt 811 anmeldelser." "
Rangering på 8 − Bra. 254 av totalt 811 anmeldelser." "
Rangering på 6 − Grei. 142 av totalt 811 anmeldelser." "
Rangering på 4 − Dårlig. 86 av totalt 811 anmeldelser." "
Rangering på 2 − Forferdelig. 82 av totalt 811 anmeldelser." "

7,8/10

Renhold

7,4/10

Personale og service

6,2/10

Fasiliteter

7,4/10

Overnattingsstedets bygg og tilstand

6,4/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Verifisert reisende

Flott sted
Bodde her 1 natt i november 2018
Svar fra IPCC den 2. des. 2018
Thank you very much for sharing your travel experience with us.

6/10 – Grei

Verifisert reisende

Reiste med familie
Likte ikke: Renhold
Ok if your short on money
place was old and dingy it did not feel clean
Bodde her 1 natt i juli 2022

10/10 – Utmerket

Petra

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
It was just super hot weather. The rooms were very nice and big.
Bodde her 1 natt i juli 2022

10/10 – Utmerket

Paula

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent love it.
Everything was excellent, I really liked.
Bodde her 1 natt i juli 2022

2/10 – Forferdelig

David

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Horrible location. Just book elsewhere
You're better off going to a motel 6 I've been to ones nicer than this place. Someone was smoking dope in front of my door and left it right on my AC unit. They have people living there like a motel. The pool wasn't open and it's summer so that sucks. There was trash that was there from when I checked in on Monday until I checked out on Saturday look it up on Google I posted pictures of the trash that was left for days. One was taken on Monday another was taken on Wednesday and it was still their own Saturday when I checked out. Check in is a nightmare the security guard didn't know what the heck was going on. Just book at a motel 6 because those are a lot nicer than this place
Bodde her 5 netter i juni 2022

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Worth a try!
The stay was great! Front desk staff was wonderful & accommodating. Hotel itself, bit worn down. (Grassy areas need to be redone & updated eco friendly would be a suggestion.) The Room on the other hand: surprisingly perfect. Had a mico/mini fridge, great counter space and room was just great. Tons of stuff to watch on thier tv. No streaming was amazing.
Bodde her 1 natt i juni 2022

2/10 – Forferdelig

Verifisert reisende

Reiste med familie
Likte ikke: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Unhappy
I reserved this hotel because it had a pool. We got there pool is closed. No coffee maker is room. If we wanted Ice we had to drive to the restaurant on the other side. Mini fridge was not working right. Bed was uncomfortable
Bodde her 2 netter i juni 2022

4/10 – Dårlig

Verifisert reisende

Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
No hotel staff present even though we showed up during open hours. Poor communication and front security let every car through and there was a lady dumpster diving outside our room with an unleashed dog
Bodde her 1 natt i juni 2022

6/10 – Grei

Ashley

Reiste med familie
Likte: Renhold og romkomfort
Bodde her 2 netter i juni 2022

2/10 – Forferdelig

Michael

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
old, outdated, no management
when we checked in, they told us the pool is out of service, No coffeemaker in the room or in the lobby, no towels , nobody answer our calls, they didn't make the room next day and manager kept apologizing but nothing was satisfactory.
Bodde her 2 netter i juni 2022

10/10 – Utmerket

Lina

Reiste med familie
Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Peaceful Stay
Excellent customer service. The place was quiet and I slept like a baby. The room had a lot of space. The beds were comfortable. My daughter & I visited the fitness center. It was super clean, and it has enough equipment. In general, it was a peaceful stay. My only concern is that they need to put more attention in the cleanliness of the room, particularly bathroom and bed sheets.
Bodde her 1 natt i juni 2022

6/10 – Grei

Yolanda

Reiste med familie og små barn
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service og fasiliteter
Not enough staff. We needed extra towels. Dialed 0 for assistance, never answered. I had to call from my cellphone to get a response. The tv internet didn't work when we first got there called the office, no one cane to help. I was going to go to office but luckily the maintenance guy was out and i got him to help. So staffing was horrible.
Bodde her 1 natt i juni 2022

10/10 – Utmerket

Beatriz

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i mai 2022

6/10 – Grei

Ana

Bodde her 1 natt i juni 2022

6/10 – Grei

Katalena

Reiste med familie
Bodde her 3 netter i juni 2022

6/10 – Grei

luis

Bodde her 1 natt i juni 2022

2/10 – Forferdelig

sandra

Reiste med familie
Likte: Renhold
Likte ikke: Personale og service og fasiliteter
no phone in room to call maint tv not working front office closed at 5 pm we had no tv when checking out no staff to check out office closed we were delayed from leaving finally decided to leave at security gate and give security guard the key pool closed air conditioner felt like swamp cooler
Bodde her 1 natt i mai 2022

10/10 – Utmerket

Christian

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i mai 2022

4/10 – Dårlig

Sofia og Descanso

Reiste med familie
Likte: Renhold
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Check in was difficult and our 1st room smelled, smoke alarm was on the counter, the fridge did not work, and the TV did not work, and we did not have enough towels. Front desk did not have a towel, but they put us in a new room, which was much better. We had a night walker above our room, walked a few hours first night and all night our 2nd night with shoes on and the ceiling is paper thin, but the walls were better because we did not hear anyone else. Front desk was unavailable and unreachable, we needed to solve someone walking all night with shoes on, but could not find or reach anyone. We ended up leaving a day early, but couldn't check out because we couldn't find/reach anyone. Also, we booked this place because of the pool and tennis courts, but the pool was closed and tennis was not part of the hotel and that office was closed when we walked over to find out how to use the courts.
Bodde her 3 netter i mai 2022

6/10 – Grei

Courtney

Was hoping for more…
Hotel was acceptable but not amazing. Every part of the facility, from the hotel check in office to the golf shop, looked like someone’s personal storage space. We locked ourselves out of our room at 7am, and there was no one in the front office and no one answering the phone when we called. We had to ask for help at the front gate. They had security let us in, but since they don’t have access to hotel registration info, they didn’t ask for IDs to confirm it was our room and just let us in. Golf carts weren’t fully charged and were dying before we were done. We even exchanged a cart and got another that wasn’t charged all the way. This place could use some better management.
Bodde her 1 natt i mai 2022

10/10 – Utmerket

Guadalupe

Bodde her 1 natt i mai 2022

6/10 – Grei

Richard

Likte: Renhold
Likte ikke: Fasiliteter
No drink machine, no ice. pool was closed.
Bodde her 2 netter i mai 2022

8/10 – Bra

Roger

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
B grade
Bodde her 1 natt i mai 2022

8/10 – Bra

Kenneth

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i mai 2022

10/10 – Utmerket

Noelle

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i mai 2022

4/10 – Dårlig

Carissa og Winchester

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The photos of this resort are deceiving. While the surrounding area is beautiful and well-kept, the rooms are not quite to a level of even mediocracy. The location of the check in area is not well-marked and the staff was rude. We did not even stay in our room and booked a different hotel room in the area after seeing the condition of the room we were assigned.
Bodde her 1 natt i mai 2022

4/10 – Dårlig

Benny

Reiste med familie
Likte: Personale og service
Likte ikke: Fasiliteter
Checking is hard and confusing. We had to check in at the golf park. Area felt safe but definitely needs updates on room.
Bodde her 1 natt i mai 2022

10/10 – Utmerket

Maria

Reiste med partner, Reiste med familie, Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Loved staying here! Definitely coming back.
Bodde her 2 netter i mai 2022

2/10 – Forferdelig

Tangeline

Reiste med en gruppe
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We were at this resort for 5 days. We made several requests for a trash can, ice, working refrigerator, clean towels and sheets. Day 3 we got the new fridge & trash can. They put the ice in the trash can for us. Disgusting! The evening of Day 4, we received clean towels and sheets but our room was not serviced. Items were just thrown on the bed for us to do ourselves. The manager was never around to discuss the issues in person but promised a phone call. Which we never received.
Bodde her 4 netter i april 2022

10/10 – Utmerket

TERRI og FT WALTON BEACH

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff was exceptional. Every single person we encountered was friendly and accommodating. That is hard to find now days.
Bodde her 1 natt i mai 2022

6/10 – Grei

Gracie

Reiste med familie
.
Bodde her 1 natt i mai 2022

10/10 – Utmerket

Veronica

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Quiet
We had a great time staying here. It was quiet and comfortable. The only thing is there was no ice machine and our phone didn't work so I couldn't call the office, other than that it was great.
Bodde her 2 netter i april 2022

2/10 – Forferdelig

Adalberto

Bodde her 2 netter i april 2022

8/10 – Bra

Walter

Forretningsreisende
Likte: Renhold, personale og service og romkomfort
Hard to find
Had a difficult time do I do the Club House.
Bodde her 1 natt i april 2022

2/10 – Forferdelig

Roger

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Worst hotel stay of my life
Well, as soon as I opened the door, the mattresses were upright, no sheets furniture was turned upside down. Bed bug bombs were everywhere. We were checking in after midnight, as we were traveling, so there was no one at the front desk and nothing to be done. This was a first and a horrible experience
Bodde her 1 natt i april 2022

6/10 – Grei

jacqueline

Reiste med partner
Likte: Overnattingsstedets bygg og tilstand
stayed during coachella weekend as we did attend the festival, our last night at the festival we got back to our room to find our room keys stopped working. we were locked out of our room and staff was no where to be found, the front where we checked in was closed and nobody was around. had to ask the people at the gate for help when they said they would send a patrol car to help us with our room, took close to an hour waiting for them to come. super unfortunate and inconvenient that no one was around to help.
Bodde her 3 netter i april 2022

4/10 – Dårlig

Natasha

Reiste med partner
Likte: Fasiliteter
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
The room was pretty dirty. We didn’t receive clean towels when we checked in. We stayed there for Coachella and the check in process was unclear and inconvenient. The golf course area was nice and the pool was open.
Bodde her 3 netter i april 2022

6/10 – Grei

Mari

Reiste med partner
Likte: Renhold
Likte ikke: Personale og service
Checked in for 3 nights for Coachella weekend. Considering it was a last minute availability and more affordable than the other listings, it was a nice place. The room itself was very spacious and clean with the exception of cobwebs in the corner and the broken doorway. They said check in was at 4 but our room was still not cleaned by the time we checked in at 455. Since we didn’t spend much time in the room because we were at Coachella, it was a nice place. If I was there for any other reason that would require me to stay in the room for long periods of time, I would not recommend staying here. The only way to get ice was in the restaurant two lots over. And the hotel front desk was in the golf shop. Was walking distance from the Empire Polo Grounds which was nice. Staff seemed bothered that we told them the door would not shut to our room at first.
Bodde her 3 netter i april 2022

2/10 – Forferdelig

Verifisert reisende

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Got there at four because we were told our room would be ready at 3. walked in to check in was told our room was never cleaned and that we would get in at 5. A whole hour ?? The reason we got this room was so my daughter could get ready for prom. We were told to wait at the restaurant and someone would get us. about 5:10 comes along and I send my daughter to see how much longer the wait will be. She comes back and says that the lady said ‘just go back and i’ll come get you when you’re room is ready’ about another 10 minutes later the front desk lady finally says that our room is ready and sends us on our way. We rush to the room so that my daughter can start getting ready. As my five year old walks in to use the bathroom she slips and falls on a puddle of BLEACH. Now she’s crying cause she fell on her bottom, she older daughter is trying to comfort her while i try and call the front desk where no one answers. It was a whole mess. after i picked my daughter up from prom we left. didn’t even stay the night.
Bodde her 1 natt i april 2022

8/10 – Bra

Jose

Bodde her 2 netter i april 2022

2/10 – Forferdelig

Kelly

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Use as a last resort only!
The check-in is really hard to find. They don't update their signage to make it easy to find. The front desk seemed annoyed about me trying to check-in. They offered a late check out for 4pm when I checked-in. And the front person the next day didn't allow for it. The room is clean, the internet is horrible and when they close the office at 6pm, you have no one to get in touch with.
Bodde her 1 natt i april 2022

2/10 – Forferdelig

Virginia Alejandro Alvare

Likte ikke: Personale og service
I couldn’t stay the rods was close to the public to get into to the property I was never informed about that so I had to get a different place to stay it was unfortunately and stressful and $$$ for the last minute plans
Bodde her 1 natt i april 2022

2/10 – Forferdelig

Angela

Reiste med familie
Likte ikke: Personale og service
overbooked
HORRIBLE THEY CANCELED OR OVER BOOKED MY ROOM AND DIDNT TELL ME TIL I SHOWED UP TO CHECK IN ..WHAT A NIGHTMARE
Bodde her 3 netter i april 2022

2/10 – Forferdelig

Desiree

Bodde her 2 netter i april 2022
Svar fra Jayy den 19. apr. 2022
Would you like to provide your experience or feedback?

4/10 – Dårlig

Daniel

Forretningsreisende
Likte: Renhold
Likte ikke: Personale og service og fasiliteter
Upon booking, Orbitz states that you need to check-in before midnight however I arrived at 11 and they had said the person checking people in has already left for the evening. I needed to wait for a long time before the security could even get me into the room using the master key. Furthermore, they did not give me a key.
Bodde her 1 natt i april 2022

2/10 – Forferdelig

Kimberly

Reiste med familie og små barn
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
There was semen on the bed
Bodde her 2 netter i april 2022

8/10 – Bra

Catherine

Reiste med familie
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Personale og service
The checking in was confusing. The check in was not at the hotel itself. We had to check in at the club house, across the complex. We arrived after dark and it was not very well lighted. The room was very nice.
Bodde her 1 natt i april 2022

10/10 – Utmerket

Joo Bong

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent
Very good.
Bodde her 2 netter i april 2022

2/10 – Forferdelig

Lilit og Burbank

Reiste med partner
Likte: Renhold
The check in office in 2 places were closed with no sign were to go, after asking 3 ppl were directed to the restaurant to find check in office
Bodde her 1 natt i april 2022

2/10 – Forferdelig

Nathalie

Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2022