Hoteller i Indian Hill

«Hello, I paid on Expedia with a different form of payment and then was charged also at your desk. This was not just a hold it was a charge for the room. I was double charged.»

«This place was a joke my air-conditioned was leaking anti freeze called told them the guy at front desk was rude I asked for a different room he said they was booked up the next day we paid for 2 he lied my daughter and them went to office to get plastic wear and cups and the guy was on phone said they had 8 rooms available then housekeeping was very persistent she called asked if I needed housekeeping I said no I have kids sleeping 20 minutes later she came beating on the door I opened it she ...

«I called and was told there was an airport shuttle but once there that was not true. I had not checked the website which stated such. The hotel refunded money the money even with non cancel but Expedia does not refund money. Very disappointed as I use Expedia for my travel. We canceled and stayed elsewhere. Tge area and property were not great. Smoking of weed in parking lot when we arrived.»

«Staff was very helpful and easy parking.»

«Staff was polite, checked in with no issues. Room was clean. I would stay here again if in the area.»

«Everything was excellent. Especially the breakfast and dinner options.»

«Nice breakfast and front desk staff was very polite and helpful. The bathroom in the room was very dated, but it was clean.»

«Staff was curtious and attentive and made sure our of needs were met. Room was spacious and clean. Hotel location was very convenient, pently of shopping and dinning options near by and a short drive to downtown area.»

«Quickest chreck in ever by Jen at the front desk. Room was super clean!»

«Loved the entryway with the water fountain. It was a long walk to the elevator for guests, however, everything was very clean. Our room was great. We arrived late and were quite weary from travel. A welcoming smile from the person working the desk would have been helpful or even some direction about parking or how to find elevators. Parking was limited as it seemed to be a busy evening. Maybe the worker, who was alone, was tired and overwhelmed from the many people coming in that night. She ...

«The property was clean and well maintained! Friendly staff. Nice and clean pool! Amazing breakfast!»

«Clean rooms»

«For over $100 a night i expected cleaner rooms and a better breakfast. Staff we're friendly and helpful though.»

«Our room was so close to the breakfast area so it made it so easy to plan our morning! Our biggest complaints would be the consistent smell of weed whenever we entered our room. We didn’t smell it in the lobby or any other areas except for around our room and in our room. We told the front desk and they said they’d investigate but we never got a follow up. Also, the pool wasn’t the cleanest…murky and had leaves in it which was interesting for an indoor pool. There were two outdoor fireplaces ...

«Everything was great»

«Great stay!»

«Friendly staff and clean room»

«We stayed total of 3 nights and really enjoyed the hotel, staff, breakfast, location, rooms, EVERYTHING! We especially liked front desk host named Sal! She was excellent and took care of us! Super friendly and very attentive to guests needs. We will be back next year!»