Hoteller i Imperial

«Not once in my 3 day stay did anyone come in and clean the room.»

«Clean»

«Breakfast had so much variety! Since being home, my phone was missing. I called the front desk, who got housecleaning to check my room. They both responded so quickly and kindly. Phone has been found.»

«Staff was friendly and helpful. The room was nice but had an odd smell when entering. The hot water only lasted a couple of minutes at the most, then you got a cold shower.»

«Plenty of parking spaces and our room was spacious and bed was comfortable. Be advised though there is no maid service for your room unless you stay longer than 3 days and you will need to ask front desk for clean towels or other needed items. When we checked in we weren't told this and finally went to front desk after 2 days of no clean towels and were told this policy. Also, due to several large groups staying there at same time as us they ran out of a lot of breakfast items like yogurt, ...

«Room was disgusting and all our bags need cleaned out due to the amount of ants in our room. Beds, bags and now all of our clothes were covered!!!! Hot water lasted about 30 seconds and was done for the night. We were told my staff that we were allowed to towels and had to share between 4 people for 3 nights. Absolutely will never stay again!!!!»

«Breakfast was great»

«Ok place. Little run down. Carpet dirty with spots Furniture beat up and old. Lights not working bad bulbs ect. Is what it is»

«No frills hotel we actually stayed there 26 years ago when we got married»

«Staff was great, sorry we missed the free drinks and snacks!. The highway traffic noise is fairly loud and I could hear it all night long. If you are a light sleeper, try to get a room on the other side of the hotel.»

«Personal i resepsjonen var ikke hjelpsom i det hele tatt, innsjekk var veldig bra, men henvendte meg til resepsjonen senere med problemer rundt wi-fi og da var det null interesse å hjelpe, fikk bare svar det funker, noe det ikke gjorde på 3 foskjellige enheter»

«We felt like we were with family. The staff was absolutely wonderful. The breakfast was great. The hot tub and pools make it so much more enjoyable. They offer a mini dinner from 5:30 pm to 7:00 pm, which I thought was a great asset, especially for families. The rooms were clean and very comfortable. The only issue was that the dryer was not working when I was there. Overall, I would stay there again.»

«Front desk staff were great»

«This property is a great place with 1 exception: there was no hand soap for the bathroom. I requested some from the front desk and dish soap was sent up. I explained that I needed hand soap and was told they did not have any. I asked the ladies cleaning the rooms in the morning and received the same answer. It seems to me that a hotel of this caliber and expense could afford to have hand soap available. The breakfast staff, the valet staff, and the front desk staff were great. Acts 4:12»

«Great location. Next to Busch stadium. Walkable to baseball alley. Beautiful room, and bathroom. Great gym. Outdoor space on second floor was a bonus!»

«No housekeeping»

«It was a very clean and safe feeling hotel. I didn’t like that a big truck parked along the handicap parking so no one could get in nor out. Luckily I did find parking close enough. The lady that checked me in was super quiet and took a personal call on the work phone and put me on hold while talking. However the front desk agent in the morning was wonderful and the breakfast was amazing! My kids especially enjoyed the waffle bar.»

«Excellent service, great restaurant attached. Will definitely stay here again.»