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Anmeldelser av Sheraton Hyderabad Hotel

5 out of 5
Sheraton Hyderabad Hotel
115/1 Nanakramguda, Financial District, Hyderabad, Hyderabad, TG

Anmeldelser

8,8

Utmerket

Rangering på 10 − Utmerket. 77 av totalt 122 anmeldelser." "
Rangering på 8 − Bra. 29 av totalt 122 anmeldelser." "
Rangering på 6 − Grei. 7 av totalt 122 anmeldelser." "
Rangering på 4 − Dårlig. 4 av totalt 122 anmeldelser." "
Rangering på 2 − Forferdelig. 5 av totalt 122 anmeldelser." "

9,2/10

Renhold

9,0/10

Personale og service

8,6/10

Fasiliteter

8,8/10

Overnattingsstedets bygg og tilstand

8,8/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

BHUPENDRA

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024

10/10 – Utmerket

Suhas

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Friendly staff, good dining options…enjoyed my stay.
Bodde her 2 netter i mars 2024
Svar fra Sheraton Hyderabad Hotel den 15. apr. 2024
Dear Guest, Thank you for taking the time to leave us a review. We continuously work towards creating incredible experiences for our guests.We want to thank you for letting us know how impressed you were with our hospitality. We are grateful for your support and look forward to your next visit. For updates please follow us on Instagram @sheratonhyderabad. Kind Regards,Sheraton Hyderabad Hotel

10/10 – Utmerket

Smita

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 5 netter i mars 2024
Svar fra Sheraton Hyderabad Hotel den 15. apr. 2024
Dear Guest, Thank you for taking the time to leave us a review. We continuously work towards creating incredible experiences for our guests.We want to thank you for letting us know how impressed you were with our hospitality. We are grateful for your support and look forward to your next visit. For updates please follow us on Instagram @sheratonhyderabad. Kind Regards,Sheraton Hyderabad Hotel

10/10 – Utmerket

Smita

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mars 2024
Svar fra Sheraton Hyderabad Hotel den 15. apr. 2024
Dear Guest, Thank you for taking the time to leave us a review. We continuously work towards creating incredible experiences for our guests.We want to thank you for letting us know how impressed you were with our hospitality. We are grateful for your support and look forward to your next visit. For updates please follow us on Instagram @sheratonhyderabad. Kind Regards,Sheraton Hyderabad Hotel

10/10 – Utmerket

Pradhyumna

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
⭐⭐⭐⭐⭐ Our stay at this place was exceptional! The proximity to the consulate made it incredibly convenient, just a short walk or drive away. During our 3-night stay, we were impressed by the continuous refill of water bottles and the impeccable room service. The dining experience at Zega was delightful, especially the lamb chops, Massam curry, and the Cohito cocktail. The spa's stone massage service was truly rejuvenating, and the well-maintained pool provided a refreshing retreat. Breakfast for three days and a lunch at the Feast at Sheraton showcased a fantastic array of Indian and international options, ensuring a satisfying culinary experience throughout our stay. Highly recommended!
Bodde her 3 netter i mars 2024
Svar fra Sheraton Hyderabad Hotel den 15. apr. 2024
Dear Guest, Thank you for taking the time to leave us a review. We continuously work towards creating incredible experiences for our guests.We want to thank you for letting us know how impressed you were with our hospitality. We are grateful for your support and look forward to your next visit. For updates please follow us on Instagram @sheratonhyderabad. Kind Regards,Sheraton Hyderabad Hotel

10/10 – Utmerket

Douglas

Bodde her 6 netter i mars 2024
Svar fra Sheraton Hyderabad Hotel den 15. apr. 2024
Dear Guest, Thank you for taking the time to leave us a review. We continuously work towards creating incredible experiences for our guests.We want to thank you for letting us know how impressed you were with our hospitality. We are grateful for your support and look forward to your next visit. For updates please follow us on Instagram @sheratonhyderabad. Kind Regards,Sheraton Hyderabad Hotel

10/10 – Utmerket

lynda

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great Stay
Great short stay will sure stay here again when i return to Hyderabad
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Seiichi

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great!
Bodde her 2 netter i januar 2024

8/10 – Bra

Nils-Erik

Bodde her 2 netter i januar 2024

10/10 – Utmerket

Clare

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I had an amazing time at this hotel. The staff are so kind and attentive. They learn quickly what you like and out do themselves with bringing you what you like. They are very kind and genuine. The food was really delicious and safe. They have high standards. The water is purified to ISO standard and left in glass bottles in your room every day. I was concerned about getting India belly, however, at the Hyderabad Sheraton, we realized we were safe and could eat the raw fruit and anything. We discovered Dosas… so delicious. I highly recommend this hotel.
Bodde her 4 netter i desember 2023

2/10 – Forferdelig

Caleb David

Forretningsreisende
Likte ikke: Renhold og personale og service
Tiny cockroaches in the room, beds and washroom, laundries exchanged with other guests, poor service at the breakfast place - often one table is allocated to multiple people.

10/10 – Utmerket

Gaurav og Redmond

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Vennela

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great staff and great place to stay
Bodde her 2 netter i november 2023

10/10 – Utmerket

SANJAY

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i september 2023

10/10 – Utmerket

anitha

Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very good place with friendly staff
Bodde her 1 natt i august 2023

10/10 – Utmerket

sateesh

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Excellent Service and friendly staff.
Bodde her 9 netter i juli 2023

8/10 – Bra

Yatin

Bodde her 2 netter i juli 2023

10/10 – Utmerket

Bhupali

Bodde her 3 netter i juni 2023

2/10 – Forferdelig

Pradeep

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
good place
Bodde her 2 netter i juni 2023

10/10 – Utmerket

Sanjay

Bodde her 1 natt i juni 2023

8/10 – Bra

harishanthan og carmel

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Good place, service is not fast enough.
Bodde her 9 netter i mai 2023

10/10 – Utmerket

Tasha

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I had a great stay at Sheraton, the food was good and the property and rooms are in good conditions.
Bodde her 2 netter i mai 2023

4/10 – Dårlig

Srivatsa

Likte: Personale og service
Likte ikke: Fasiliteter
very expensive for amenities and food quality
Bodde her 1 natt i april 2023

10/10 – Utmerket

Claude

Bodde her 2 netter i april 2023

10/10 – Utmerket

Nagarjun

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Excellent
Bodde her 6 netter i februar 2023

10/10 – Utmerket

Abdifatah

Bodde her 2 netter i mars 2023

10/10 – Utmerket

Prabhakar

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 6 netter i januar 2023

8/10 – Bra

Krishnam Raju

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2023

10/10 – Utmerket

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i november 2022

10/10 – Utmerket

Kiran Kumar

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Decent Stay
Decent and Comfortable Stay. Staff is very friendly.
Bodde her 1 natt i juni 2022
Svar fra Pranay Verdia den 28. juni 2022
Dear Kiran, Thank you for sharing your valuable feedback. We are very pleased to learn how much you have enjoyed your experience with us. I would like to thank you for letting us know how impressed you were with the services you received. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. We are grateful for your support and look forward to your next visit to Sheraton Hyderabad. Regards, Pranay Verdia Cluster General Manager

10/10 – Utmerket

Sanjay

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great stay !
2 day stay. Very convenient & efficient. Only had breakfast which had an amazing choice.
Bodde her 2 netter i juni 2022
Svar fra Pranay Verdia den 14. juni 2022
Dear Sanjay, Thank you very much for such a great review. We continuously work to create good experiences for our guests I would like to thank you for letting us know how impressed you were with our hospitality and the dining. I We are grateful for your support and look forward to your next visit. Regards, Pranay Verdia Cluster General Manager

2/10 – Forferdelig

Aditya

Bodde her 4 netter i mai 2022

4/10 – Dårlig

Verifisert reisende

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
This review is not about Sheraton but the staff at the front desk. Sheraton is great place to stay that meets the international standards set forth by the brand. Unfortunately the check in staff was VERY RUDE with my aunt. I understand policies can't be changed or accommodated but there is a tone that you choose when discussing that with your customers which they have clearly failed at. They did ask them to leave the premises and find another hotel. While not only being considerate that we had senior citizens among with us. Such type of professionalism and horrible customer service was the first time I had experienced at the Sheraton. I have been staying at the Sheraton Hotels for the past 20 plus years and I have never been greeted in such a manner. If they can fix that the rest of it was a great experience. Hoping that management will take a look at and fix it.
Bodde her 1 natt i april 2022
Svar fra Team, The Sheraton Hyderabad Hotel den 28. apr. 2022
Dear Guest, Thank you for bringing this to our attention. My team and I are deeply concerned that your overall experience at the hotel was less than satisfactory, please accept my heartfelt apology. All of us at Sheraton Hyderabad endeavor to do all we can to ensure that every guest feels welcomed and receives service that is friendly, attentive and timely. It pains us greatly to have even one guest leave the hotel with anything less than a positive impression. We do recognize that at times we make mistakes, it is important that we learn from these mistakes in order to continuously improve. Please share your contact to further discuss this. We are thankful and grateful for your patronage, and hope that we have assured you that our commitment to fulfill your every need during your stay with us is true and earnest. We eagerly look forward to welcoming you back. Warm Regards,

6/10 – Grei

Mitesh Chetan

Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Stay was ok. Staff response is very slow
Bodde her 2 netter i mars 2022
Svar fra Team, The Sheraton Hyderabad Hotel den 28. apr. 2022
Dear Mitesh, Thank you for giving us the opportunity to serve you and for bringing this issue to our attention. I understand your frustration. Customer care is amongst our highest priorities and we will work with our team to prevent another experience like this from happening in the future. Please share with us your contact details, so that we can learn more about your experience. Thank you again for your honesty and the opportunity to improve our hotel! We eagerly look forward to welcoming you back. Warm Regards, Team, The Sheraton Hyderabad Hotel

10/10 – Utmerket

Madhusmita

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent guest service
Bodde her 1 natt i desember 2021
Svar fra Pranay Verdia den 25. jan. 2022
Dear Guest, Thank you for sharing your valuable feedback. We are very pleased to learn how much you enjoyed your experience with us and I would like to thank you for letting us know how impressed you were with the service you received. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. I shall surely pass on the compliments to the entire team. We are grateful for your support and look forward to your next visit to Sheraton Hyderabad, one of the finest 5-star hotels in Gachibowli. Regards, Pranay Verdia General Manager

10/10 – Utmerket

BRS

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
VERY PLEASANT, GOOD AND NICE EXPERIENCE
Bodde her 1 natt i desember 2021
Svar fra Pranay den 20. des. 2021
Dear Guest, Thank you for sharing your valuable feedback. We are very pleased to learn how much you enjoyed your experience with us and I would like to thank you for letting us know how impressed you were with the service you received. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. I shall surely pass on the compliments to the entire team. We are grateful for your support and look forward to your next visit to Sheraton Hyderabad, one of the finest 5-star hotels in Gachibowli. Regards, Pranay Verdia General Manager

10/10 – Utmerket

Venu

Bodde her 1 natt i november 2021

10/10 – Utmerket

Raman

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent property to stay in 👍
Bodde her 1 natt i november 2021
Svar fra Pranay Verdia den 26. nov. 2021
Dear Guest, Thank you for sharing your valuable feedback. We are very pleased to learn how much you enjoyed your experience with us and I would like to thank you for letting us know how impressed you were with the service you received. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. I shall surely pass on the compliments to the entire team. We are grateful for your support and look forward to your next visit to Sheraton Hyderabad, one of the finest 5-star hotels in Gachibowli. Regards, Pranay Verdia General Manager

10/10 – Utmerket

Rambabu

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Awesome experience
Wonderful experience staying in this hotel. This is my second long stay in this hotel. everything is perfect. People, food, cleanliness, hospitality.
Bodde her 4 netter i november 2021
Svar fra Pranay Verdia den 25. nov. 2021
Dear Guest, Thank you for sharing your valuable feedback. We are very pleased to learn how much you enjoyed your experience with us and I would like to thank you for letting us know how impressed you were with the service you received. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. I shall surely pass on the compliments to the entire team. We are grateful for your support and look forward to your next visit to Sheraton Hyderabad, one of the finest 5-star hotels in Gachibowli. Regards, Pranay Verdia General Manager

6/10 – Grei

ABDIKANI

Likte: Renhold
some staff
Bodde her 1 natt i oktober 2021
Svar fra Pranay Verdia den 8. nov. 2021
Dear Guest, Thank you for sharing your feedback with us. We deeply regret the experience you faced in regard to your visit to the hotel. We apologize for not being able to meet your expectations with the hospitality provided, this should not have happened. Rest assured, your message has been conveyed to the concerned department to look into the matter and help resolve the issues at hand so we can continuously create a better experience for our guests. Best Regards, Pranay Verdia General Manager

2/10 – Forferdelig

ABDIKANI

Likte: Renhold
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Bed
Bodde her 1 natt i oktober 2021
Svar fra Pranay Verdia den 8. nov. 2021
Dear Guest, Thank you for sharing your feedback with us. We deeply regret the experience you faced in regard to your visit to the hotel. We apologize for not being able to meet your expectations with the hospitality provided, this should not have happened. Rest assured, your message has been conveyed with the concerned department to look into the matter and help resolve the issues at hand so we can continuously create better experience for our guests. Best Regards, Pranay Verdia General Manager

2/10 – Forferdelig

IMTIAZ

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
Likte ikke: Overnattingsstedets bygg og tilstand
Staff and service
Bodde her 4 netter i oktober 2021
Svar fra Pranay Verdia den 1. nov. 2021
Dear Guest, Thank you for choosing to stay with us and giving us the opportunity to serve you. My team and I are deeply concerned that your overall experience at the hotel was less than satisfactory – please accept my heartfelt apology. All of us at Sheraton Hyderabad endeavor to do all we can to ensure that every guest feels welcomed and receives service that is friendly, attentive, and timely. It pains us greatly to have even one guest leave the hotel with anything less than a positive impression. We do recognize that at times we make mistakes - it is important that we learn from these mistakes in order to continuously improve. We are thankful and grateful for your patronage and hope that we have assured you that our commitment to fulfilling your every need during your stay with us is true and earnest. We eagerly look forward to welcoming you back. Warm Regards, Pranay Verdia General Manager

10/10 – Utmerket

B Preety

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Awesome stay
Bodde her 4 netter i oktober 2021
Svar fra Pranay Verdia den 8. okt. 2021
Dear Guest, Thank you for sharing your valuable feedback. We are very pleased to learn how much you enjoyed your experience with us and I would like to thank you for letting us know how impressed you were with the service you received. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. I shall surely pass on the compliments to the entire team. We are grateful for your support and look forward to your next visit to Sheraton Hyderabad, one of the finest 5-star hotels in Gachibowli. Regards, Pranay Verdia General Manager

10/10 – Utmerket

Mohamed

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Perfect ambience and clean rooms. The staffs were very supportive to feedback. My parents had a wonderful time at Sheraton.
Bodde her 3 netter i september 2021
Svar fra Pranay Verdia den 7. okt. 2021
Dear Guest, Thank you for sharing your valuable feedback. We are very pleased to learn how much you enjoyed your experience with us and I would like to thank you for letting us know how impressed you were with the service you received. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. I shall surely pass on the compliments to the entire team. We are grateful for your support and look forward to your next visit to Sheraton Hyderabad, one of the finest 5-star hotels in Gachibowli. Regards, Pranay Verdia General Manager

10/10 – Utmerket

Sairam

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good
Bodde her 1 natt i september 2021
Svar fra Pranay Verdia den 7. okt. 2021
Dear Guest, Thank you for sharing your valuable feedback. We are very pleased to learn how much you enjoyed your experience with us and I would like to thank you for letting us know how impressed you were with the service you received. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. I shall surely pass on the compliments to the entire team. We are grateful for your support and look forward to your next visit to Sheraton Hyderabad, one of the finest 5-star hotels in Gachibowli. Regards, Pranay Verdia General Manager

8/10 – Bra

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service og romkomfort
1ベッドルームタイプへアップグレード？されましたが、設備面からしたらダウングレードだったような感じです。
Bodde her 4 netter i september 2021
Svar fra Pranay Verdia den 23. sep. 2021
Dear Guest, Thank you for sharing your valuable feedback. We are very pleased to learn how much you enjoyed your experience with us and I would like to thank you for letting us know how impressed you were with the service you received. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. I shall surely pass on the compliments to the entire team. We are grateful for your support and look forward to your next visit to Sheraton Hyderabad, one of the finest 5-star hotels in Gachibowli. Regards, Pranay Verdia General Manager

8/10 – Bra

jyoti

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Overall its good, The buffet dinner is expensive.
Bodde her 2 netter i september 2021
Svar fra Pranay Verdia den 23. sep. 2021
Dear Guest, Thank you for sharing your valuable feedback. We are very pleased to learn how much you enjoyed your experience with us and I would like to thank you for letting us know how impressed you were with the service you received. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. I shall surely pass on the compliments to the entire team. We are grateful for your support and look forward to your next visit to Sheraton Hyderabad, one of the finest 5-star hotels in Gachibowli. Regards, Pranay Verdia General Manager

10/10 – Utmerket

Verifisert reisende

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Zega restaurant and chef Benjamin was was very courteous and all other staff were very kind Must visit this hotel restaurant for authentic Asian fusion cuisine
Bodde her 3 netter i august 2021
Svar fra Pranay Verdia den 20. aug. 2021
Dear Guest, Namaste! Thank you for sharing your feedback on Expedia. We are happy that Chef Benjamin from Zega ensured your experience was pleasant and memorable. At the Sheraton Hyderabad Hotel, we strive for excellence and spare no effort to ensure our guests receive nothing but the best and we are glad the team was able to deliver on your expectations. We look forward to your next visit to Sheraton Hyderabad, one of the finest 5-star hotels in Gachibowli. Best regards, Pranay Verdia General Manager

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Thanks Bikash and Abay
I had a wonderful experience at Sheraton Hyderabad. Staff members I encountered, were extremely welcoming and energetic. Specially at the dining area (Bikash and Abay, the head chef) knew what I wanted and would specially make it for me. It was fantastic authentic Indian dining experience as the Dishes they made for me were incredible!
Bodde her 4 netter i juli 2021
Svar fra Pranay Verdia den 2. aug. 2021
Dear Guest, Namaste! Thank you for sharing your feedback on Expedia. We are happy that Abhay Kumar and Bikash from Culinary ensured your experience was pleasant. At the Sheraton Hyderabad Hotel, we strive for excellence and spare no effort to ensure our guests receive nothing but the best and we are glad the team was able to deliver on your expectations. We look forward to your next visit to Sheraton Hyderabad, one of the finest hotels in Gachibowli. Best regards, Pranay Verdia General Manager

10/10 – Utmerket

SANJAY

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Home Away from Home
I stayed in Sheraton for close to 8 Days. It felt like home away from home. I was treated as family by all staff starting from Front Desk to Housekeeping to Room Service to Restaurant to Valet Parking staff. The Chefs prepared their specialities for me every morning/evening and ensured I did not miss home. Overall a great stay. Keep up the great work in these tough times.
Bodde her 1 natt i juni 2021
Svar fra Pranay Verdia den 5. juli 2021
Dear Guest, Thank you for sharing your valuable feedback. We are very pleased to learn how much you enjoyed your experience with us and I would like to thank you for letting us know how impressed you were with the service you received. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. I shall surely pass on the compliments to the entire team. We are grateful for your support and look forward to welcoming you at Sheraton Hyderabad in the future and give us an opportunity to provide enriching experiences. Regards, Pranay Verdia General Manager