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Anmeldelser av Royalton Hyderabad

4 out of 5
Royalton Hyderabad
5-9-208, Chirag Ali Lane, Chapel Road, Abids, Hyderabad, Telangana

Anmeldelser

8,0

Veldig bra

Rangering på 10 − Utmerket. 34 av totalt 92 anmeldelser." "
Rangering på 8 − Bra. 36 av totalt 92 anmeldelser." "
Rangering på 6 − Grei. 13 av totalt 92 anmeldelser." "
Rangering på 4 − Dårlig. 6 av totalt 92 anmeldelser." "
Rangering på 2 − Forferdelig. 3 av totalt 92 anmeldelser." "

8,2/10

Renhold

8,2/10

Personale og service

5,0/10

Fasiliteter

8,0/10

Overnattingsstedets bygg og tilstand

Anmeldelser

6/10 – Grei

Michael

Reiste med familie
Likte: Renhold og romkomfort
Going down in quality
Royalton used to be great place to stay. Current management is very non-customer oriented. Increasing in cost, decreasing in service. Breakfast buffet far fewer items now. Though minibar indicated as included in price, alas, no minibar. Have to beg for towels. At least the long-time staff members still friendly, albeit being restricted by current management in assisting the guests. I miss the old Royalton of even just three years ago.
Bodde her 3 netter i oktober 2019

6/10 – Grei

Verifisert reisende

Taxes collected by Hotels.com
I would like to call the attention of other customer to this. Please check on the taxes collected for the room. Hotels.com collected taxes for my room at a higher rate. The tax rate charged by hotels.com was at 18%. When I checked into the hotels I was told the government of India is charging a tax rate of 12% from the customers. When I asked the hotels to refund me my 6%, I was told that since I booked with hotels.com they cannot refund me my money. Hotels.com is responsible for this. Please see article link below confirming the rates were lowered. https://economictimes.indiatimes.com/industry/services/travel/tourism-ministry-plans-promotions-around-gst-rate-cut-for-hotels/articleshow/71404995.cms
Bodde her 3 netter i oktober 2019

6/10 – Grei

Verifisert reisende

Likte: Renhold og personale og service
Hotell är bra. Wifi är dåligt. Kommunikation är lågt.
Bodde her 9 netter i september 2019

2/10 – Forferdelig

Verifisert reisende

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The curtains were all of mold. We requested to be changed to another room. It was a struggle to get it done. The person at the counter basically said, "That's how everything is at this place, there is nothing we can do" Finally got to another room, the cover-sheet was full of rice, seems like someone ate on it. Finally someone came and replaced them with new ones. Stay away from this place, unless you are okay with mold and dirty walls and moldy curtains. Good luck if you are asthmatic!
Bodde her 2 netter i august 2019

10/10 – Utmerket

Michael

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Always a great stay.
I have stayed here many times. It is my “go to” place in Hyderabad.
Bodde her 2 netter i april 2019

8/10 – Bra

Khalid og Jordan

Likte: Personale og service
Good location ,clean and wide room i can come again to this hotel
Bodde her 1 natt i februar 2019

4/10 – Dårlig

Verifisert reisende

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
I realy dont why its categorised as 4 stats hotel A lot of insects and mosquitoes Walls not clean with a lot of lines At my last day they moved to a smaller room saying they have reservations for big groups!! And they wanna compensate me wifh two hrs late check out on 2 pm !! I will never stay again or recommend to a friend When i checked in i asked the receptionist for upgrade if available or some extra amenities and he said sorry sir we need to follow up the reservation!! No bell boy at night yo help you with your luggage
Bodde her 5 netter i januar 2019

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Wonderful staff with mild manners. Nice place with positive attitude. Lot of good stores are nearby. Busy with traffic, but room are quite and comfortable. Food is average, but good restaurants are nearby. I would stay again.
Bodde her 2 netter i januar 2019

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Staff is well mannered, helping, and pleasing. Thanks Royalton.
Bodde her 5 netter i desember 2018

10/10 – Utmerket

Viky

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great hotel and staff
Great hotel with very friendly staff, the only problem was that it takes a long time till there is hot water in the shower
Bodde her 2 netter i desember 2018

8/10 – Bra

Heidi Dahl

Likte: Renhold, personale og service og romkomfort
Slidt, men udemærket
Udemærket. Slidt hotel. Rent
Bodde her 2 netter i august 2018

10/10 – Utmerket

Maviya

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
EXCELLENT HOTEL!!!
it was a excellent hotel, they also gave me a free ROOM UPGRADE!!! WOW
Bodde her 5 netter i oktober 2018
Svar fra Reservations Manager Hotel Royalton Hyderabad den 1. nov. 2018
Dear Guest, Greetings from Hotel Royalton -Hyderabad!!! Thank you for sharing your valuable feedback, Its inspiring to know your over all stay experience & comment on our facilities & services. Our Services will only improve, based on your feedback. Guest experience is our highest priority and it is always gratifying to receive such valuable comments. We look forward to welcoming you back for many more enriching moments at Hotel Royalton Hyderabad,

10/10 – Utmerket

Norio

スタッフが親切できれいな英語を話す。ロケーションも便利でよい。
Bodde her 1 natt i september 2018
Svar fra GM den 8. sep. 2018
Thanks.

8/10 – Bra

Saurabh

Likte: Personale og service og romkomfort
Bodde her 1 natt i mai 2018

4/10 – Dårlig

Verifisert reisende

Likte ikke: Personale og service og romkomfort
I paid ahead of time to make sure it would be a comfortable 1 week stay but instead I walked into smoke soaked room, dirty sheets and allergies! Breakfast was not included and I had to pay extra for visiting guests also. All of it came as a surprise even after payin ahead of time. I will not recommend such cheap minded managers and hotel servers. Never again at this hotel.
Bodde her 5 netter i mai 2018

10/10 – Utmerket

Michael

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent stay
Great hotel and staff. Have stayed there many times and will continue to do so.
Bodde her 4 netter i mai 2018

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
It was good i had best experience and staff was awesome too
Bodde her 5 netter i mai 2018

4/10 – Dårlig

Gianpaulo

Likte: Personale og service
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Horrível
Não fique!
Bodde her 1 natt i januar 2018
Svar fra Suneel Kumar den 15. mars 2018
Dear Guest Greeting from Royalton Hotel, Hyderabad! Thank you for taking the time to tell us about your experience at the Royalton Hyderabad Abids. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Royalton, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Suneel Kumar Royalton Hyderabad Abids

8/10 – Bra

Scott

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Good stay with only one negative
Great staff who were very willing to help with whatever you needed. Breakfast each morning was good. Room was large and nicely furnished. The only negative of our stay was on our second night there was lots of very loud noise on the floor above us till 1-2am in the morning (we were on the 4th floor). This made it very difficult to sleep.
Bodde her 2 netter i juni 2017

8/10 – Bra

Kamal Nitin

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juni 2017

8/10 – Bra

Sanjeev

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
The room was good but internet connection was very slow
Bodde her 3 netter i mai 2017

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i juni 2017

10/10 – Utmerket

Hosiao

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
nice hotel
everything good
Bodde her 3 netter i mai 2017

10/10 – Utmerket

Hosiao og Abids

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice hotel
good location to go anywhere, clean room and good Service. but breakfast has no any meal sadly.

6/10 – Grei

Verifisert reisende

Likte ikke: Renhold
In the middle of crowdness
Hotel safe but did not meet my expectations as a 4* for me is a 3* hotel with nice breakfast. The room is big but don't expect for new furniture, is quite old. The worst part was the AC who was soooo loud and sometimes we heard noises from the laundry room who was next to our room, better not to stay at 103 room because won't be pleasant.

6/10 – Grei

Verifisert reisende

Likte: Personale og service og romkomfort
Privilege rooms
Privilege rooms we saw were small and had very dirty windows. It seemed this did not matter to the hotel staff. We got an upgrade and the facility was fine. The breakfast was okay. The restaurant across has good tasting food.
Svar fra MANOJKUMAR den 8. apr. 2017
Dear Guest, First of all, let me extend my sincere apology for the inconvenience caused. We at Royalton Hotel ensure that all our esteemed guests are treated well with best of services and we are at toes to resolve any matter as it is never left unsolved. However, it is unfortunate that we could not meet up to your expectations. Nevertheless, I assure such kind of occurrences have never been a part of our service standards and is not taken for granted. Hence, we would like to serve you again with best of our hospitality. I am sure you would give us another chance to serve you better on your next visit. We assure to render best of services to make it worth memorable. Looking forward to your next visit very soon. MANOJKUMAR Manager Royalton Hyderabad Abids

10/10 – Utmerket

Puneet og Delhi india

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Good choice for family, business and tourists.
Could not get much time to spend in the hotel. The stay was comfortable.
Svar fra MANOJ KUMAR den 6. apr. 2017
Dear Guest, Thank you for choosing to stay at Royalton Hotel, Hyderabad and sharing your constructive feedback. We strive to accommodate all of our guests and their needs and I am disappointed to know that at certain areas we couldn't meet your expectations. In spite of our best intentions, there are times when such un-desired situations take control, as it was a technical power break down which took time to get rectified. I would like to extend my sincere apologies for the inconvenience caused to you. Your valuable input will be used to correct our systems to ensure your next experience with us will be a positive one. The team and I look forward to the pleasure of welcoming you back and replace your bad experience with one that reflects our true standards. Thank you, Warm regards, MANOJ KUMAR Manager Royalton Hyderabad Abids

10/10 – Utmerket

mona

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Dear Guest, Greetings from Royalton Hotel, Hyderabad!! Thank you for your kind comments which we have noted and will share with our associates. Appreciation from our guests is what helps all of us to work better each time. I am glad that you were able to experience the signature Royalton hospitality at our hotel. I hope you would give us a chance to serve you again. We look forward to welcoming you back. Regards MD.Jawed Ahmed General Manager Royalton Hyderabad Abids

8/10 – Bra

Michael

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice place to stay.
I enjoy the Royalton. Have been there quite a few times.
Dear Guest, Greetings from Royalton Hotel, Hyderabad!! Thank you for your kind comments which we have noted and will share with our associates. Appreciation from our guests is what helps all of us to work better each time. I am glad that you were able to experience the signature Royalton hospitality at our hotel. I hope you would give us a chance to serve you again. We look forward to welcoming you back. Regards MD.Jawed Ahmed General Manager Royalton Hyderabad Abids

8/10 – Bra

Yashpal

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Satisfactory, with areas of improvement
The room was quite good and the breakfast buffet was excellent. There was loud music being played till 12 30 in the night, which is really unexpected and disappointing.The TV does not have most of the channels. The location is not very good with the tiny roads filled with traffic. It is in the city center though, so good for travel. The service was satisfactory
Dear Guest Greeting from Royalton Hotel, Hyderabad. Thank you for taking the time to tell us about your experience at the Royalton Hyderabad Abids. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Royalton , we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, MD.Jawed Ahmed General Manager Royalton Hyderabad Abids

6/10 – Grei

Vijay Kumar

Likte ikke: Renhold
Old style, OK OK types.
Old standard hotel. They asked me to pay upfront, my first time. House keeping staff very courteous, but not the front desk.
Dear Guest Greeting from Royalton Hotel, Hyderabad. Thank you for taking the time to tell us about your experience at the Royalton Hyderabad Abids. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Royalton , we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, MD.Jawed Ahmed General Manager Royalton Hyderabad Abids

4/10 – Dårlig

Suketu

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
It was not so good for following reasons 1) I had to sort out booking problems on X-Mas night while actually I should have been enjoying. 2) Hotel's Reservation staff was not very co-operative. Mr. Manoj was good but other than that, I had to fight for my rooms 3) While I paid for Privilege Room, I was given standard Room for One day and that After Fighting I was given Privilege Room. 4) Had to fight for my privileges and was given on last day's night. 5) Only Good Part : Mr. Kalyan Restaurant guy was good,
Svar fra General Manager den 3. feb. 2017
Dear Guest Greeting from Royalton Hotel, Hyderabad!!! We very much appreciate your comments regarding your stay at the Royalton Hyderabad Abids. It is always a pleasure to receive feedback. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Sincerely, Mr Manoj Kumar Front Office Manager Royalton Hyderabad Abids

2/10 – Forferdelig

Evy

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Hotel was old. A/c was not working
We were very unhappy. The room was noisy from the worker cleaning at 3 am after the wedding party. Guest were talking on the entrance and lift lobby at 3 am. Even when told to reception nothing could be done. 3 nights in a row the noise from cleaning the ball room affected our sleep. Bath room glass door was damaged. There were cockroaches everywhere .

6/10 – Grei

Verifisert reisende

Budget Choice
The price is low even for a 3 star hotel (although its listed as 4 star)

8/10 – Bra

mubeen og baltimore, MD

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent staff and convenient location for shoppi

8/10 – Bra

Verifisert reisende

Likte: Personale og service
Economic choice in Hyderabad
I got the rooms at a low rate, so I can't really complain about not meeting my expectations for 4 star hotel.

10/10 – Utmerket

Anand og chennai

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Good Hotel with courteous staff.Nice place to stay. Value for money.

6/10 – Grei

Jawwad og Atlanta, Georgia USA

Likte: Renhold
Likte ikke: Personale og service
Good hotel for a reasonable price...
We booked 2 rooms for 2 nights. It seemed very few people had heard of this hotel. The check-in process was fairly quick. The complimentary breakfast each morning was really good. Some things that need improvements are bath towels (not enough and appeared to be really worn out)and room service (several items on their menu were not available).

8/10 – Bra

Sreeram Viswamani og Mumbai

Likte: Renhold, personale og service og romkomfort
Clean, nice, comfortable rooms in the heart of Hyd
Awesome rooms, very comfortable. Highly recommended for business and leisure travelers. Staff is very friendly and helpful. Booked it when it was Mercure managed but found no service problem under Royalton. The glass door separating the wet and dry areas had gaps leading to wetting of the entire bathroom - this was provided as feedback to the receptive front desk. Hopefully, they will act on it.

8/10 – Bra

Michael Hughes og Marion, Arkansas

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great stay
Everything excellent. Shower doors not cleaned properly. The room boy tried very hard with the materials supplied to him. They need guidance on how to properly do this and the cleansers needed for that. Beside that, everything was great. The breakfast buffet each morning was tremendous with several different items each day. Sadly, they were very rigid about early check in and check out, even though I have stayed there several times before. Most hotels of this class show some flexibility, especially to repeat customers. All staff super friendly and very responsive. Good value for the money. Was concerned about the recent change of ownership (used to be Mercure) of this property. But everything being well maintained thus far. Will use again.

8/10 – Bra

Ghiyas Sharieff og Bengaluru

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Comfy Bed, Fantastic Service, Breakfast to improve
Very good except for a disappointing breakfast.

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
There is No Bar and internet speed is low though it mentions 2MBps.

6/10 – Grei

Verifisert reisende

호텔은 가격대비 깨끗하고 좋지만 주변환경은 좋지 않음
아침식사는 별로 주변 환경이 좋지 않음. 객실은 괜찮음.

8/10 – Bra

NJ Stationery og Mysore

Likte: Renhold og personale og service
Excellent Housekeeping
Good Breakfast arrangement, Upkeep of the room, Excellent Gym.Will stay again and recommend to friends in business circle.

10/10 – Utmerket

sunny og auckland

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice stay
Very nice hotel. My parents enjoyed the stay. Highly recommend.

8/10 – Bra

kiran

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

8/10 – Bra

Swedish guest og -

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Good hotell
I thought the hotell was good and also the hotells resutrant was good even by western standards. I could stay there again.

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
The only issue at the hotel is there is no bar , as alcohol is not available

10/10 – Utmerket

Carlos og Atlanta

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Pastor
Is very trust worthy